Claim explorer / evidence thread
Claim 26362
TRI 1202 • Ashlee • Paid • forest-river
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 3
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
3
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
17
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
2 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26362/COMPLETED WO.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
8 indexed side comments on this claim.
Latest visible thread signal
Dec 31, 2025, 4:06 PM • processor • paid $152.32 12/23 check#3086427
Role mix
Dealer 0 • OEM 0 • Processor 4
Decision cues
Denial signals 0 • info / missing-doc asks 0 • approval signals 2
Best move
Thread shows approval language — verify payment / closeout.
Quick Actions
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
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Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
supporting-image
Exterior curb-side view of a Forest River Rockwood Mini Lite travel trailer.
- **Visible components:** black patio awning/roller assembly along roofline, entry door, fold-out grab handle, windows, exterior speaker/vent, side marker/taillight, lower skirt/rock guard, utility access/LP area.
- **Visible condition/damage:** No clear sidewall impact or panel damage visible. The black awning fabric/roller area appears somewhat wavy/uneven along the top edge, but the image does not clearly show a tea
Human interpretation • confidence 0.00
supporting-image
Image shows exterior side/front area of a Forest River RV in a lot. Visible components include the entry door edge, side window, lower storage/utility compartment door, amber side marker, exterior graphics, and a black Solera awning/slide-topper style arm with upper motor/head and roller/tube.
Visible issue appears at the top of the black awning arm/roller area: a loose/dangling white strip or strap and a gray cord/fabric edge are hanging out near the awning end/head. The awning arm and RV side
Human interpretation • confidence 0.00
supporting-image
Exterior curb/door side of a Forest River Rockwood Mini Lite travel trailer.
- **Visible components:** full-length black awning/awning roller at roofline, entry door with grab handle, tinted side windows, exterior speakers, utility/access doors, tandem wheels/fenders, lower skirt panels, decals/graphics.
- **Visible damage/condition:** No clear impact damage is visible on the sidewall, door, windows, wheels, or lower panels. The awning fabric/roller area along the top appears uneven/wrinkled or
Human interpretation • confidence 0.00
supporting-image
Visible RV exterior passenger/entry side with black roofline patio awning assembly, vertical awning arm, entry door/window, grab handle, side windows, storage/baggage doors, and lower skirt trim.
Damage/issue visible: no clear body-panel damage seen. The likely claim item is the awning: a cord/strap or loose fabric/edge is hanging from the right/front end of the awning/end cap area, suggesting an awning deployment/retraction or attachment issue. Awning tube, arm, and end housing appear intact f
Human interpretation • confidence 0.00
supporting-image
Exterior view of a Forest River Rockwood “MINILITE” travel trailer, rear/curb-side area. Visible components include rear wall, clearance lights, rear camera/marker assembly, spare tire cover, rear bumper/receiver, taillights, entry door/assist handle, side windows, awning tube/arms, and roof/side corner trim.
No obvious damage is clearly visible in this wide image. The upper rear/side corner trim, awning area, and sidewall appear generally intact from this distance; any defect is not distinguis
Human interpretation • confidence 0.00
supporting-image
Exterior curb-side view of a Forest River Rockwood Mini Lite travel trailer.
- **Visible components:** black roof/awning assembly along upper sidewall, entry door/window, large side window, exterior speakers/round vents, grab handle, lower baggage/service doors, tandem wheels/fenders, side graphics.
- **Visible issue/damage:** upper black awning/roll or roof-edge material appears slightly wavy/uneven along its length; no clear tear, separation, or impact damage is definitively visible from this
Human interpretation • confidence 0.00
supporting-image
Exterior overview of a Forest River/Rockwood “MINILITE” travel trailer, curb/front side.
- **Visible components:** front cap with large tinted front window, black diamond-plate stone guard, A-frame/tongue with propane tanks, curbside entry door/grab handle, storage doors, amber marker light, awning roller/tube and front awning arm, roof/side edge trim/gutter area.
- **Damage/condition visible:** No major impact damage is apparent. Possible concern area is the **upper curbside/front roof-edge/tr
Human interpretation • confidence 0.00
supporting-image
Exterior curb-side view of a Forest River Rockwood Mini Lite travel trailer.
- **Visible components:** Power patio awning assembly across upper sidewall, black awning roller tube/fabric, front awning arm/motor head/end cap, entry door with grab handle, windows, vents, wheels/fenders, lower skirt panels.
- **Visible damage/condition:** Awning fabric/roller appears deployed or partially extended along the side. Possible small puncture/scuff/mark visible on the black awning fabric/roller area near
Human interpretation • confidence 0.00
supporting-image
Exterior front/curb-side front of a Forest River/Rockwood “MINI LITE” travel trailer. Visible components include front cap with large tinted windshield, black lower diamond-plate rock guard, side entry door, amber marker/side light, propane tank cover marked “GAS,” hitch/tongue hardware, and a “SOLAR ON SIDE” sticker near the door.
Visible issue: at the upper front/side corner, the black roof/corner trim or seal/gutter appears lifted/separated, with a gap/exposed underside near the rounded fron
Human interpretation • confidence 0.00
supporting-image
- **Visible subject/context:** Outdoor RV dealership/service lot with multiple travel trailers and tow vehicles. Left edge shows partial side/rear of a large RV/trailer with slide/side wall, windows, roof/awning rail area, rear corner trim, and entry steps visible.
- **Damage observed:** No specific damage is clearly visible in this image. The photographed area is distant/partially cropped, and no obvious cracks, dents, separation, leaks, or broken parts can be confirmed.
- **Parts/components vi
Human interpretation • confidence 0.00
supporting-image
- **Visible damage:** No clear damage visible in this photo. Exterior sidewall, slide topper/awning hardware, trim, and wheels appear intact from this distance; any defect is not identifiable.
- **Parts/components shown:** Forest River/Rockwood Mini Lite travel trailer exterior side; multiple slide-outs or slide areas; black slide-topper/awning roller assemblies and brackets; roof/upper side trim; window; entry/compartment doors; utility hookup panel; tandem wheels/fender.
- **Labels/text:** Lar
Human interpretation • confidence 0.00
supporting-image
Image shows a photographed service/RO document, not visible RV damage.
- **Visible components/damage:** No RV part or physical damage visible. Top portion is a dark/black textured surface/background; lower portion is printed paperwork.
- **Document text visible:**
- “Tri-Am RV Center of East Tennessee, Inc”
- “1202 IDELL ROAD”
- “BULLS GAP TN 37711”
- “Ph: 877-635-1167 Fax: 423-235-1176”
- “WWW.TRIAMRV.COM”
- Date appears: “10 NOV 2025 - Time: 09:00am”
- Stock #: “11
Human interpretation • confidence 0.00
supporting-image
Visible image shows the rear/driver-side area of a Forest River/Rockwood “MINI LITE” travel trailer in a lot.
- **Visible components:** rear wall, roof ladder, rear lights/markers, spare tire, rear bumper, mounted rear cargo/bike rack, side awning/roller assembly, side entry/compartment doors, wheels/tires, exterior graphics.
- **Damage observed:** No clear physical damage is visible in this photo. Awning, ladder, rear wall, trim, lights, and rack appear generally intact from this distance, tho
Human interpretation • confidence 0.00
supporting-image
Visible RV exterior, curb/side wall of a Forest River Rockwood “MINI LITE” travel trailer.
- **Damage observed:** No clear structural damage visible. Minor scuffing/abrasion or residue appears on the black awning roller/tube near the left-middle area; otherwise awning hardware appears installed and intact from this angle.
- **Components shown:** Long black power awning assembly with wall brackets/arms, upper awning rail/trim, sidewall graphics, tinted window, entry/side ladder/handle area, dual
Human interpretation • confidence 0.00
supporting-image
RV exterior side/rear quarter shown in a parking lot. Visible components include upper black awning/slide topper or exterior rail assembly, sidewall graphics, small access/storage door, rear ladder, rear wall trim, taillight/utility light area, warning labels, and a rear-mounted accessory/spare/tire carrier area.
No obvious damage is clearly visible in this image. The awning/rail, ladder, sidewall panels, trim, and rear corner appear generally intact from this distance. Labels are present but m
Human interpretation • confidence 0.00
supporting-image
Image shows a printed Tri-Am RV service/work order on a dark surface; no RV component or physical damage is visible.
- **Document/labels visible:** Tri-Am RV Center of East TN; **W/O: 26362**; appointment date **10 NOV 2025, 09:00am**; stock **11074**; unit described as **2025 Forest River Rockwood Mini 2515S**, model **2515S**; mileage **0**.
- **Job/claim context:** **Job #: WINT2 – External**; status **In Progress**; line title **“WINTERIZE-TT/CLASS C.”**
- **Text context:** Notes discuss wi
Human interpretation • confidence 0.00
supporting-image
- **Visible unit/area:** Front cap of a Forest River Rockwood **Mini Lite** travel trailer, including large front windshield/window, upper front cap, decals, lower black diamond-plate rock guard, A-frame/tongue area, and front corner/side trim.
- **Damage observed:** No clear structural damage is visible in this photo. The front cap and window show dirt, bug splatter, and vertical streaking/run marks. Decals appear generally intact. No obvious cracks, holes, missing trim, or broken glass are evi
Human interpretation • confidence 0.00
supporting-image
- **Visible damage:** No obvious damage is clearly visible in this photo. Sidewall, awning assembly, ladder, window, wheels, and lower skirt appear generally intact from this distance. Any defect would be unclear/not supported by the image.
- **Parts/components shown:** Passenger-side exterior of a Forest River towable RV/trailer; black power awning/awning roller and rail near roofline, side ladder, tinted window, entry/utility door area, tandem wheels, fender skirt, lower black skirting, exteri
Human interpretation • confidence 0.00
supporting-image
Visible RV exterior, curb/side/front quarter of a Forest River Rockwood Mini Lite travel trailer.
- **Visible components:** Sidewall, front cap, black roof/side trim, awning assembly with arms/brackets, slide-out or large side opening trim, storage hatch, marker light, utility ports, A-frame/tongue area.
- **Damage/issue observed:** No major structural damage visible. Possible concern area is at the **upper front side/roof trim near the awning/roof rail transition**, where white sealant/trim ap
Human interpretation • confidence 0.00
supporting-image
Exterior underside view of a Forest River towable/RV in a parking lot, showing side skirt/lower wall area and tandem wheels. Image is very blurry/out of focus; no clear damage is identifiable. A small dark protruding component under the frame/body is visible but cannot be confidently identified. No labels, VIN, documents, or readable text present. Repair context/claim-line linkage cannot be determined from this image alone; likely intended to document an underbody/side component area.
Human interpretation • confidence 0.00
supporting-image
Visible rear exterior of a Forest River Rockwood Mini Lite travel trailer in a lot.
- **Damage/condition observed:** No clear major impact damage visible. Possible issue at upper rear roof/rear cap area: black top edge trim/roof termination appears slightly uneven, with a small protruding/loose-looking piece at the upper left corner. A black wire/lead is visibly sticking up from the rear camera/roof fixture area near the upper center-right. Cannot confirm actual damage from this distance.
- **C
Human interpretation • confidence 0.00
supporting-image
- **Visible damage:** No clear damage shown. Image is mainly a close-up of RV certification/tire labels on a white exterior panel; only minor dirt/scuffs/glare visible.
- **Parts/components shown:** Manufacturer/VIN certification label and tire/loading information label on trailer sidewall.
- **Readable label text:**
- “MANUFACTURED BY: FOREST RIVER, INC.”
- GVWR: **3484 kg / 7681 lb**
- GAWR each axle: **1588 kg / 3500 lb**
- Tires: **ST205/75R14/D**
- Rims: **14X5.0J**
- Cold infla
Human interpretation • confidence 0.00
supporting-image
Image shows a close-up of an RV/trailer exterior certification/tire loading label area on a glossy white surface. No clear physical damage is visible; only minor dirt specks/water droplets/reflections on the surface/label.
Visible label/text:
- “DATE: 01/29/2025”
- “RLT2515S”
- Partial manufacturer text ending “…VER, INC.” likely Forest River, Inc.
- “TYPE: TRA/REM”
- “TIRE AND LOADING INFORMATION”
- Partial safety statement: “...U.S. FEDERAL MOTOR VEHICLE SAFETY...” and “DATE OF MANUFACTURE SH
Human interpretation • confidence 0.00
supporting-image
Image shows an RV toilet bowl viewed from above with the seat/lid hinge area visible. The bowl contains bright pink liquid/dye pooled at the drain opening and streaked around several flush/rinse holes under the rim, suggesting a leak/flow or winterization/diagnostic dye test. Visible condition includes dirt/debris specks and pink staining; no clear crack or broken component is visible in this photo. Components shown: toilet bowl, drain opening, rim rinse holes, seat hinge hardware. No labels, se
Human interpretation • confidence 0.00
Claim Lines
complaint
CS THAT THE TOILET WILL NOT HOLD WATER CHECK AND ADVISE
needs-review • confidence 0.03
cause
BOWL SEAL IS FAULTY AND NOT HOLDING WATER IN TOILET
needs-review • confidence 0.06
correction
REPLACE BALL SEAL ON TOILET AND TEST
needs-review • confidence 0.06
Evidence Thread
Stephanie Davis
dealer_or_external • Nov 26, 2025, 3:13 PM
@Ashlee O Only claiming job 3 on this WO please.
Ashlee Olsen
processor • Nov 26, 2025, 3:34 PM
submitted PA#2512498
Ashlee Olsen
processor • Dec 1, 2025, 11:20 AM
approved .5
Stephanie Davis
dealer_or_external • Dec 1, 2025, 12:23 PM
@Tessa C Approved to order ball seal for line 3 on this WO. ~Thanks
Tessa Coffey
dealer_or_external • Dec 2, 2025, 10:00 AM
@Stephanie D ON ORDER 17592
Tessa Coffey
dealer_or_external • Dec 5, 2025, 1:10 PM
@Stephanie D PART HERE. GOOD TO GO S/O S-Z
Ashlee Olsen
processor • Dec 8, 2025, 3:15 PM
submitted C#2512498
Ashlee Olsen
processor • Dec 31, 2025, 4:06 PM
paid $152.32 12/23 check#3086427
Claim Files
COMPLETED WO.pdf
pdf • Dec 8, 2025, 1:42 PM • 416,829 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26362/COMPLETED WO.pdf
WO.pdf
pdf • Nov 26, 2025, 3:08 PM • 415,681 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26362/WO.pdf