Claim Detail

parts-photo

- **Visible components:** Close-up of a black exterior RV component near asphalt; appears to include a black molded/plastic panel or bracket with a visible screw/fastener at the lower corner. Adjacent black molded structure/wheel-like or vented piece is visible on the left. - **Damage/condition:** Edge/corner of the black component on the right shows scuffing, chipped/rough plastic, and possible cracking or separation along the seam near the fastener. Some dirt/debris present. Image is partially

Human interpretation • confidence 0.00

parts-photo

Visible RV exterior close-up: dark gray side/rear panel with a black vertical trim/hinge or corner molding assembly, lower black protective bracket/cover with screws, and a red round marker/clearance light at right. Damage/condition observed: - Heavy/uneven light-colored sealant/caulk along the vertical seam beside the black trim and around the lower corner. - Sealant appears smeared, rough, and possibly cracked/voided in spots near the bottom of the vertical seam. - Minor scuffs/scratches on t

Human interpretation • confidence 0.00

parts-photo

Visible image summary for claim case 26355 / IMG_1457.JPG: - **Unit shown:** Forest River **Rockwood Ultra Lite** travel trailer, front/curb-side exterior view. - **Visible components:** Front cap with large tinted window, “ROCKWOOD” lettering, “RW Ultra Lite” emblem, black lower front cap/diamond plate rock guard, A-frame/tongue, coupler, safety chains, tongue jack, propane tank cover, curb-side wall, entry door, windows, side awning/awning arms and roller, wheels/tires, lower skirt/trim, fron

Human interpretation • confidence 0.00

parts-photo

Visible RV roof plumbing vent assembly on white textured roof membrane. - **Component/part:** Black round plumbing/holding-tank roof vent cap with surrounding gray/white lap sealant or flashing sealant. - **Visible condition/damage:** Sealant around the vent is heavily weathered, discolored, cracked/crazed, and uneven. Possible loss of adhesion or shrinkage at edges; no obvious broken vent cap seen. - **Text/labels:** Raised text on cap is partially readable, including “TO REMOVE,” “LUBRICATING

Human interpretation • confidence 0.00

parts-photo

Image shows an outdoor flat light-colored surface, likely a cover/deck/roof area, with: - Two black grab rails/handrails mounted on the left. - A solar panel partially visible at lower left. - A black plastic/metal component or cover panel at bottom center with two visible fasteners. - Edge seam/trim along the far side of the light surface. Visible condition/damage: - No clear break, crack, missing part, or obvious impact damage visible. - Minor surface discoloration/wrinkling/texture variatio

Human interpretation • confidence 0.00

parts-photo

Image shows an RV exterior side wall area, likely near the lower side skirt/beltline trim. - **Visible components:** White fiberglass/sidewall panel, horizontal lower trim/rail with fasteners, lower skirt/edge molding, black exterior mounted component/cover near upper portion of image, adjacent vehicle/trailer and gravel lot visible. - **Visible condition/damage:** No obvious broken part is clearly visible. The sidewall shows light staining/dirty streaking and possible waviness/texture variatio

Human interpretation • confidence 0.00

parts-photo

Warranty image review – IMG_1465.JPG (case 26355, parts inquiry) - Visible area: Lower front/exterior section of a Forest River RV/trailer, including gray diamond-plate rock guard, black lower skirt/trim, frame/tongue area, and nearby hitch/utility hardware. - Damage observed: Image is blurry/angled; no clear fracture or major impact damage is definitively visible. There may be scuffing/scratches or misalignment around the black lower panel/trim near the front corner, but this is not confirmed

Human interpretation • confidence 0.00

parts-photo

Visible item appears to be an RV exterior/entry step or folding platform area with black tubular rails/hand-hold and a light gray vinyl/fabric-covered panel/edge. - **Visible damage/condition:** Light gray side fabric/vinyl edging is wrinkled, dirty, and uneven along the seam; possible loose or poorly finished trim/welt. No clear break in the black metal rails is visible. - **Components shown:** Black tubular rail/frame, black textured step/handle section, gray fabric/vinyl panel/edge trim. - *

Human interpretation • confidence 0.00

parts-photo

- **Visible damage:** Black awning/slide-topper fabric is torn or cut at the right end near the roller/end cap area. The edge appears uneven with a missing/notched section, and gray tape patches are visible along the upper edge, suggesting a temporary repair. - **Parts/components shown:** Exterior RV sidewall, awning/slide topper fabric, upper track/rail, roller tube area, right-side black plastic end cap/arm hardware. - **Labels/text:** No readable labels, part numbers, or document text visible

Human interpretation • confidence 0.00

parts-photo

Image shows a close-up of a white vinyl/fabric panel, likely an RV awning or slide-topper fabric, at an outer corner/edge. - **Visible damage:** Edge seam/hem appears dirty, stained, and worn; corner has heavy grime and possible abrasion/deformation at the reinforced end. No clear tear through the main fabric is visible from this angle. - **Parts/components visible:** White fabric/vinyl sheet, sewn edge/hem, black side rail/trim or frame, lower dark RV body/slide surface, gravel ground. - **Lab

Human interpretation • confidence 0.00

parts-photo

- **Unit/area shown:** Front/roadside upper corner of a Forest River Rockwood Roo Ultra Lite travel trailer, including front cap, sidewall seam/trim, clearance light, diamond plate rock guard, A-frame, and LP tank cover. - **Visible damage/concern:** At the **upper front-left corner/roof-to-side transition**, the black exterior corner/trim or cap piece appears **lifted/separated/misaligned**, with a small protruding tab/edge visible. No obvious cracking in the fiberglass front cap is visible fro

Human interpretation • confidence 0.00

parts-photo

Image shows a Forest River RV/travel trailer exterior data-label area on a beige side panel with a black upper stripe. - **Visible damage/condition:** No clear damage visible to the panel or labels. Minor dirt/specks/scuffs on the beige/black surfaces only. - **Components/parts shown:** Exterior side wall with manufacturer/VIN certification label, tire/loading label, cargo carrying capacity label, and CARB/TSCA compliance sticker. - **Readable label text/details:** - “Forest River, Inc.” -

Human interpretation • confidence 0.00

parts-photo

Visible RV rear/driver-side exterior of a Forest River Rockwood Ultra Lite travel trailer. - **Visible damage/concern:** Upper rear driver-side roof/edge trim appears loose or protruding at the corner; black molding/gutter/roof rail looks lifted/out of place. No clear wall panel damage visible. - **Parts/components shown:** Rear wall, roof edge trim/molding, corner trim, red clearance lights, rear window, spare tire carrier/cover, rear ladder, bumper, awning arms/hardware along driver side. - *

Human interpretation • confidence 0.00

parts-photo

- **Visible area:** Rear wall of a Forest River Rockwood Ultra Lite travel trailer. - **Visible components:** Rear ladder, spare tire cover, rear window, upper red clearance/marker lights, roof/rear trim rail, rear bumper, tail lights, license plate, utility/water connection panel, exterior work light/porch light. - **Apparent issue/damage:** A black upper rear-mounted component near the top center/right—likely a backup camera or camera prep/connector housing—appears loose/open or missing its co

Human interpretation • confidence 0.00

parts-photo

Image shows two black tubular lines/cables passing through a light-colored exterior RV surface via round adhesive/sealant patches/grommets. The circular patches appear dirty, wrinkled, and unevenly adhered, with possible lifting/poor sealing around the penetrations. No part numbers, labels, or document text are visible. Likely repair context: exterior cable/pipe pass-through seals or roof/wall penetration grommets needing replacement/resealing due to degraded or poorly adhered sealant pads. Cla

Human interpretation • confidence 0.00

parts-photo

Exterior curb/door side of a Forest River/Rockwood travel trailer shown, focused on upper front awning area. - **Visible components:** black power awning roller/tube along sidewall, front awning arm/vertical rail, upper awning head/drive cover near roofline, front cap trim, amber clearance/marker lights, entry/compartment doors, side graphics, diamond-plate front lower panel. - **Visible damage/concern:** the upper awning head/cover area at the front appears irregular/scuffed and may be loose,

Human interpretation • confidence 0.00

parts-photo

Warranty/parts inquiry image shows a printed Tri-Am RV Center work order/invoice document, not a damaged component. - **Dealer/document:** Tri-Am RV Center of East Tennessee, Bulls Gap TN; website visible. - **W/O / case linkage:** W/O **26355** matches provided case_id. - **Customer/unit:** Customer listed as Hill, Paul. Unit listed as **2022 Forest River Rockwood Ultra 2608BS**, model **2608BS**, VIN/serial visible as **4X4TRLB29NZ178912**. - **Job/repair context:** Job # **WINT2 - External**

Human interpretation • confidence 0.00

parts-photo

- **Visible component:** RV roof skylight/roof vent corner area with molded plastic curb/flange and surrounding roof membrane. - **Visible condition/damage:** Perimeter sealant/butyl around the skylight flange is heavily wrinkled, compressed, dirty, and has multiple exposed screw/fastener holes or punctures. Sealant coverage appears uneven with possible gaps along the inside edge. Plastic lens/inner surface shows light scratching/scuffing. - **Parts implicated:** Skylight/roof vent assembly, per

Human interpretation • confidence 0.00

parts-photo

Visible RV exterior corner/lower side area. A horizontal fabric/trim seam or awning/slide-topper style rail is shown with sealant/adhesive along it. At the right end near the black corner molding, the sealant/trim is damaged: torn/peeled white material, cracked caulk, and messy gray sealant with exposed/loose edge. Minor staining/dirt along the stitched seam is visible. No labels, part numbers, or document text visible. Components visible: exterior wall/panel, horizontal seam/rail with fastener

Human interpretation • confidence 0.00

parts-photo

RV exterior curb/side upper area showing black power awning assembly along roofline. - **Visible components:** awning roller tube/fabric roll, right-side awning end cap/motor head/bracket, vertical awning arm/rail or slide-side trim, exterior window, marker light, small round vent/speaker, black exterior fixture below. - **Visible damage/condition:** No major structural damage visible. The awning end cap/top cover area at the upper right appears to have a small raised/loose black tab or possibl

Human interpretation • confidence 0.00

parts-photo

RV roof overview photo. Visible components include multiple black roof vents/covers or A/C shrouds, plumbing/roof penetrations with sealant, a TV/satellite-style antenna, a translucent roof skylight/vent, and side awning/roof edge trim. Roof membrane appears generally intact with dirt/staining; no obvious cracked, missing, or broken component is clearly visible in this image. Sealant is visible around penetrations but condition cannot be fully assessed from this distance. No readable labels, pa

Human interpretation • confidence 0.00

parts-photo

RV roof overview image. Visible components include roof membrane, multiple black vent/cover assemblies, rooftop A/C or appliance shroud, plumbing/roof caps, satellite/antenna dish, skylight, and a solar panel at lower right. Sealant/caulk is visible around penetrations and appears aged/dirty in places, but no clear crack, hole, or impact damage is evident from this angle. No readable labels or document text visible. Repair context likely roof-mounted component/parts inquiry; claim linkage should

Human interpretation • confidence 0.00

parts-photo

Warranty image analysis (IMG_6425.jpg): - **Visible area/components:** Exterior RV side/edge area with a horizontal trim/rail or light/track strip beneath a fabric/vinyl section, above a white exterior body panel. Black corner/edge trim visible at left; gravel lot in background. - **Damage/condition observed:** Trim/rail area appears dirty/weathered with grime buildup and possible staining along the seam. Fabric/vinyl edge above shows discoloration/soiling. No clear crack, break, missing piece,

Human interpretation • confidence 0.00

parts-photo

- **Visible area/components:** Exterior upper side of RV/trailer with black awning assembly: awning roller/tube, vertical support arm/bracket, motor/end cap housing, and upper mounting/awning rail against light-colored sidewall. - **Visible damage/concern:** Small loose/broken item at the top awning rail area near the awning fabric/cord path; appears like torn sealant, debris, or a separated small bracket/clip with a thin wire/string protruding. No obvious large structural damage visible to the

Human interpretation • confidence 0.00