Claim explorer / evidence thread
Claim 26350
TRI 1202 • Ashlee • Parts Inquiry • grand-design
risk 0.00
deadline Approaching deadline
images 0
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
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Completed stage
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Auto-Approved
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Payment Due
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Escalation Eligible
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Resolved
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AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Approaching deadline
145 days open in the visible workflow.
Recommended Action
Generate OEM Demand Letter
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
14
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Oct 31, 2026, 2:54 AM.
Indexed evidence
0 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
145 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/26350/IMG_2655.jpg
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Oct 31, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
5 indexed side comments on this claim.
Latest visible thread signal
Nov 14, 2025, 3:58 PM • dealer_or_external • @Chris L can get them from Grand design pn 150155 $627.99
Role mix
Dealer 0 • OEM 0 • Processor 0
Decision cues
Denial signals 0 • info / missing-doc asks 1 • approval signals 0
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
- **Visible component:** Interior RV roof vent/skylight fan assembly with insect screen, fan blade, wiring, and lower garnish/frame.
- **Visible damage/issue:** A round plastic vent/fan control knob or cover is hanging loose/detached in front of the screen. Attachment point appears not secured; possible broken/stripped retainer or knob mount. Fan blades and screen appear mostly intact from this view.
- **Parts likely involved:** Roof vent fan control knob/cover, retaining clip/screw/shaft hardwa
Human interpretation • confidence 0.00
parts-photo
Visible RV exterior curb/side view of a Grand Design **Transcend Xplor** travel trailer.
- **Visible components:** upper awning/awning roller or housing along roofline, exterior siding, side window, round exterior speakers/vents, small oblong marker/porch light, entry/compartment hardware, fender, tandem wheels, rear ladder, side trim.
- **Damage observed:** No clear physical damage, breakage, missing part, or deformation is obvious in this photo. Upper awning/roofline area appears to be the li
Human interpretation • confidence 0.00
parts-photo
- **Image content:** Front exterior of a Grand Design **Transcend** travel trailer in a parking lot.
- **Visible components:** Front cap/panel with black/gray graphics, large “TRANSCEND” decal, upper amber clearance/marker lights, front lower skirt/rock guard area, A-frame/tongue, propane tank cover, power tongue jack, safety chains, stabilizer/landing pads.
- **Visible damage:** No clear physical damage is evident in this photo. Front graphics/panel show normal reflections/glare and some surfac
Human interpretation • confidence 0.00
parts-photo
Exterior curb-side view of a Grand Design Transcend XPLOR travel trailer.
- **Visible components:** full-length black awning/awning roller along roofline, entry door with window and handle, fold-out entry steps, side windows, exterior speakers/vents, porch light, fender/skirt, tandem wheels, rear ladder/trim.
- **Visible labels/text:** “TRANSCEND,” “XPLOR,” model marking appears to read “245RL,” step label “Alumi-Grip Tread.”
- **Damage observed:** No clear breakage, deformation, missing parts,
Human interpretation • confidence 0.00
parts-photo
Visible RV front exterior: Grand Design **Transcend** travel trailer front cap with large white “TRANSCEND” decal/graphics on dark black/gray cap.
- **Visible components:** front cap/nose panel, front graphics/decals, amber upper marker light, A-frame tongue, tongue jack, propane tank cover, battery box, safety chains/coupler.
- **Labels/text visible:** “TRANSCEND” on front cap; chalk/paint marking “5576” on tongue; “NOCO” on battery box; partial “DANGER” warning label near coupler.
- **Damage
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Exterior curb/passenger side of a Grand Design RV/travel trailer, mid-to-front lower sidewall area.
- **Components shown:** White horizontal ribbed/aluminum sidewall panels, black lower skirt/rocker trim, black vertical trim/pillar, exterior vent/access panels, entry door area with steps at right, wheel/fender area partially visible at left.
- **Visible damage:** No clear dents, cracks, or missing siding panels visible in the main white sidewall. Minor scuffing/marks are visi
Human interpretation • confidence 0.00
parts-photo
Visible damage/condition: Upper rear curbside corner area shows irregular/messy sealant or possible separation at the roof/corner trim near the awning roller/end cap and vertical black rear corner molding. No obvious large panel crack or impact damage visible from this distance.
Components shown: Grand Design Transcend Xplor travel trailer; rear wall, curbside wall, roof edge/corner trim, black vertical corner molding, awning roller/end cap, entry door/steps/handrail, rear ladder, windows, mark
Human interpretation • confidence 0.00
parts-photo
Image shows a wide exterior view of an RV dealership/storage lot with multiple travel trailers/fifth wheels parked in the background. A Grand Design-style “TRANSCEND” travel trailer is partially visible on the right; smaller text appears to read “XPLOR” but is not fully clear.
Visible components: trailer side wall, windows, entry/side door area not clearly shown, roof vents/AC units, front jack/tongue area, wheels, exterior graphics/decals.
Damage: No specific damage, defect, broken part, or r
Human interpretation • confidence 0.00
parts-photo
- **Image context:** Exterior curb-side/front area of a Grand Design **Transcend Xplor** travel trailer in a lot.
- **Visible components:** Corrugated gray sidewall panels, black upper roof/awning rail or gutter trim, front vertical corner trim/downspout, round exterior speaker/vent, entry door with grab handle, lower utility/access panels, fender/wheel, step area.
- **Visible damage:** No major damage clearly visible. Possible small scuff/chip/light mark on the upper front sidewall/black corner
Human interpretation • confidence 0.00
parts-photo
Image shows curb/entry side of a Grand Design travel trailer/RV.
- Visible components: entry door with window, black grab handle, screen/entry door frame, entry steps, lower black skirt/trim, exterior sidewall siding, large baggage/storage compartment door with black seal/frame and metal latches, amber side marker light, exterior vent/access panel near lower left.
- Damage/issue observed: no obvious breakage, dent, crack, missing part, or seal failure is clearly visible in this photo. Door/comp
Human interpretation • confidence 0.00
parts-photo
Visible RV exterior, Grand Design Transcend travel trailer, curb/passenger side front area.
- **Damage observed:** At the upper front curved roof/side corner, the black/white exterior trim or molding appears lifted/torn away, with exposed light-colored sealant/adhesive and possible separation at the roof/front-cap/sidewall transition. Damage is localized near the top front radius above the side graphics. Minor scuffs visible on lower front black panel, but primary issue appears to be upper corn
Human interpretation • confidence 0.00
parts-photo
- **Visible unit/area:** Curb-side exterior of a Grand Design **Transcend Xplor** travel trailer, viewed upward along the roof/awning line.
- **Visible damage/condition:** At the upper front awning/roof-edge area, the black awning rail/trim or weather seal appears **loose/separated or poorly seated**, with visible sealant/caulk at the front termination. No clear cracks, dents, or sidewall panel damage visible elsewhere.
- **Components shown:** Roof-edge trim/gutter, awning rail/possible awning f
Human interpretation • confidence 0.00
parts-photo
Visible: Grand Design Transcend travel trailer, curb/front side view. Components include front cap/rock guard area, “TRANSCEND” front decal, amber clearance/marker lights, sidewall graphics, entry door, front baggage/storage door, A-frame tongue, propane cover, jack/stand, and warning labels on frame/sidewall.
Damage/condition observed: Possible wrinkling/creased or loose-looking gray lower front skirt/underbelly material near the A-frame/front corner; minor scuffs/marks on front lower dark pan
Human interpretation • confidence 0.00
parts-photo
- **Visible damage:** White/clear sealant or caulk is split, smeared, and uneven along the curved/vertical edge of the black exterior window surround/trim, near the lower-right corner of the window. Possible gap or failed seal at the transition between the window trim and gray sidewall. Minor scuffs/scratches visible on black trim and gray panel.
- **Parts/components shown:** RV exterior sidewall, black-framed window, window surround/trim, adjacent black vertical door/compartment frame on right,
Human interpretation • confidence 0.00
parts-photo
- **Visible component:** RV entry step assembly / exterior folding step with aluminum “Alumi-Grip Tread” step surface and dark gray tubular step frame/rails.
- **Labels/text visible:** Black/red label reads **“Alumi-Grip Tread”**. Yellow caution label present on upper tube, but small text is not legible.
- **Damage/condition observed:** No clear break, deformation, missing hardware, or obvious damage visible in this image. Some normal dirt/scuffing on step and frame.
- **Repair context:** Likely
Human interpretation • confidence 0.00
parts-photo
- **Visible damage:** No clear physical damage shown. Upper portion is a dark/black textured surface or close-up photo area with glare; no identifiable defect can be confirmed.
- **Parts/components:** Document references **external** section and mentions **refrigerator filters and water filters** / replacement filters, but no actual parts are visible.
- **Document/screenshot text visible:**
- Dealer: **Tri-Am RV Center of East Tennessee, Inc**
- Address: **1202 Idell Road, Bulls Gap, TN 3771
Human interpretation • confidence 0.00
parts-photo
- **Visible damage:** No RV damage or failed component visible. Image mainly shows a printed repair/work order on a dark textured surface; a small staple/metal fastener is on the page.
- **Parts/components:** No physical RV parts shown. Document text references **winterization** and **refrigerator filters**.
- **Readable document text:**
- Dealer: **Tri-Am RV Center** (partially visible)
- **W/O: 26350**
- Appointment date: **14 NOV 2025, 09:00am**
- Job #: **WINT2 – External**
Human interpretation • confidence 0.00
parts-photo
Image shows a printed Tri-Am RV repair/work order clipped to a clipboard, labeled “YEAROUT.”
**Document / RO details visible**
- WO: **26350**
- Customer: **BEWLEY, DONNA**
- Unit: **2021 Grand Design Transcend Xplor 265RL**
- VIN/Serial partially visible
- Appointment date: **14 Nov 2023**
- Page **1 of 3**
**Relevant repair/claim content**
- **Job #1: WINT2 – External**
Status: In Progress
“WINTERIZE-TT/CLASS C”
Labor line: **WINTERIZE FRESH WATER SYSTEM**, 1.00 hr
Parts: **A
Human interpretation • confidence 0.00
parts-photo
Photo shows the curb/side exterior of a Grand Design RV/travel trailer, focused on the upper sidewall/roof-edge area.
- **Visible components:** upper roof edge/gutter or awning rail, black upper trim band, sidewall panels with graphics, large tinted window, smaller rear-side window, vertical black corner/trim molding, rear ladder/roof handle, lower skirt/fender area.
- **Visible damage/condition:** No clear major impact damage, cracks, or missing panels visible. The likely area of concern appea
Human interpretation • confidence 0.00
parts-photo
- **Visible damage/condition:** Close-up of a metal channel/trim edge with dirty sealant/caulk along the base. There appears to be corrosion/rust staining and a small dark gap or void under the metal edge. Surrounding surface is heavily soiled/discolored.
- **Parts/components visible:** Metal rail/trim/channel, sealant/caulk bead, adjacent exterior surface/membrane or panel.
- **Labels/text:** No readable labels, tags, part numbers, or document text visible.
- **Repair context:** Image supports
Human interpretation • confidence 0.00
parts-photo
- **Visible damage:** No clear damage is visible in this photo. Exterior panels, rear wall, ladder, windows, lights, bumper/hitch area, and graphics appear generally intact from this angle. Image has strong glare/overexposure near roofline, limiting inspection detail.
- **Parts/components shown:** Rear-mounted roof access ladder, rear window, rear clearance lights, tail/marker lights, spare tire, rear bumper/hitch assembly, sidewall windows, exterior siding/panels, trim/graphics.
- **Labels/text
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Exterior side of a Grand Design travel trailer/RV, showing corrugated sidewall panels, black vertical trim/seam pieces, upper black accent/awning rail area, large black-framed window, lower skirt, fender, wheels/tires, and rear ladder area.
- **Damage observed:** No clear cracks, dents, missing pieces, or impact damage visible in this photo. Slight shadow/gap appearance along a vertical black trim/seam may be the area of concern, but it is not clearly damaged from this angle.
Human interpretation • confidence 0.00
parts-photo
- **Visible damage:** Small localized scratch/tear/scuff on the black horizontal exterior accent/trim band above the large side window, roughly mid-photo. No obvious deformation of siding, window frame, roof edge, ladder, or lower skirt visible.
- **Parts/components shown:** Passenger/side exterior RV wall with corrugated/laminated siding, large black-framed window, upper black accent strip/graphic or fascia panel, roof edge/awning rail area, rear ladder, wheel/tire/fender skirt, lower side skir
Human interpretation • confidence 0.00
parts-photo
- **Image context:** Rear exterior of a Grand Design travel trailer, model/branding visible as **“TRANSCEND XPLOR”** and **“Grand Design Recreational Vehicles.”**
- **Visible components:** Rear wall/paneling, black rear roof ladder on left, upper red clearance/marker lights, large rear tinted window, spare tire mounted low center-left, rear tail lamps, bumper/receiver-style rear rack or bike/cargo mount, Tennessee trailer plate **TD 55247**.
- **Visible damage/condition:** No obvious major damag
Human interpretation • confidence 0.00
Claim Lines
No claim lines loaded
Evidence Thread
Chris Lehnert
dealer_or_external • Nov 14, 2025, 2:07 PM
@Tessa C HEY i need a price and part number for a set of entry steps
Tessa Coffey
dealer_or_external • Nov 14, 2025, 2:11 PM
*
Tessa Coffey
dealer_or_external • Nov 14, 2025, 2:26 PM
@Chris L NOT AVAILIBLE checked NTP and Meyer do you want me to see if i can get them from grand design?
Chris Lehnert
dealer_or_external • Nov 14, 2025, 3:20 PM
*
Tessa Coffey
dealer_or_external • Nov 14, 2025, 3:58 PM
@Chris L can get them from Grand design pn 150155 $627.99
Claim Files
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