Claim explorer / evidence thread
Claim 26282
TRI 1202 • Ashlee • Parts Inquiry • grand-design
risk 0.70
deadline Overdue / escalation ready
images 23
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
Awaiting OEM
Upcoming statutory deadline
178d elapsed • 0d remaining
Auto-Approved
Upcoming statutory deadline
178d elapsed • 0d remaining
Payment Due
Upcoming statutory deadline
178d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
178d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
178d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
30/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
0
missing_unit_id_photo • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Upload Missing Documents
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
14
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 20, 2026, 1:12 AM.
Indexed evidence
1 docs / 23 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.70.
Claim Summary
Evidence summary
images=23; damage=0; unit=0; parts=23; doc=0; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2024 Grand Design • VIN 573TE3223R6647509
Path
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/26282/WO26282.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 20, 2026, 1:12 AM
Evidence flags
missing unit id photo • damage signal without damage photo
Comment Intelligence
Thread depth
2 indexed side comments on this claim.
Latest visible thread signal
Nov 1, 2025, 4:42 PM • dealer_or_external • @Cole P ON ORDER 17531
Role mix
Dealer 0 • OEM 0 • Processor 0
Decision cues
Denial signals 0 • info / missing-doc asks 0 • approval signals 0
Best move
Open the focused thread before hunting through the packet manually.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
- **Visible damage:** Small torn/abraded area in the black awning/slide-topper fabric or cover near the right-side end, exposing a white/light underside. Possible loosened/misaligned fabric at the end rail; no obvious wall damage visible.
- **Parts/components shown:** RV exterior side wall, upper awning/slide-topper roller/fabric, right-side awning arm/bracket assembly, roof/side trim rail, side window, rear utility/service door, marker light.
- **Labels/text:** Awning arm label partially visibl
Human interpretation • confidence 0.00
parts-photo
Exterior curb-side view of a Grand Design “Imagine” travel trailer.
- **Visible issue/damage:** Along the upper roof/sidewall edge, a long black roofline/gutter/awning-related trim rail has exposed fastener holes/screws and appears to be missing a cover insert or trim cap in sections. Beige/white sealant or substrate is visible along the edge. No clear impact denting or panel cracking visible in this wide shot.
- **Components shown:** Front cap/roof radius, upper sidewall graphics, roof edge mo
Human interpretation • confidence 0.00
parts-photo
Visible RV: Grand Design “IMAGINE” travel trailer exterior side.
Damage/condition observed:
- Upper roof/sidewall edge trim/rail area appears separated or incomplete along a long section.
- Exposed black metal strip/rail with visible screw holes/fasteners near the roofline.
- Beige/white sealant or roof edge material visible beneath/around the rail.
- Possible loose/missing molding/insert or gutter/awning-rail cover at the top edge.
- No obvious damage to windows, lower sidewall, wheels, or mai
Human interpretation • confidence 0.00
parts-photo
- **Visible components:** Curbside exterior of a Grand Design **Imagine** travel trailer. Black power awning assembly visible along upper sidewall: awning rail, rolled fabric/roller tube, end caps, and vertical support arms/brackets. Windows, decals, fender/wheels also visible.
- **Visible damage/condition:** No obvious structural wall damage seen. Awning fabric/roller appears uneven/wavy while retracted or partially rolled; right/front end area may have a loose/protruding cap or fabric edge, bu
Human interpretation • confidence 0.00
parts-photo
- **Unit/area shown:** Curb-side exterior of a Grand Design **Imagine** travel trailer.
- **Visible components:** Black power awning assembly including roller tube, fabric, awning rail/top track, end caps, arms/brackets; sidewall, windows, decals, wheels, utility panel.
- **Visible damage/concern:** No major impact damage visible. Possible issue at the upper awning/roof-edge rail area: a small section of black trim/seal or awning track appears slightly wavy/loose near the top center-left. Awning
Human interpretation • confidence 0.00
parts-photo
Visible on Grand Design Imagine travel trailer exterior front/curb side.
- **Damage/concern:** At the upper front curb-side corner/roofline, the black trim/seal/roof edge molding appears loose, wrinkled, or bunched near the radius transition. Possible sealant/trim separation at front cap-to-sidewall/roof corner. No clear impact damage visible elsewhere.
- **Parts/components shown:** Front fiberglass cap, curb-side exterior sidewall, roof edge/gutter molding, upper marker light, vertical front c
Human interpretation • confidence 0.00
parts-photo
Rear exterior of a Grand Design **Imagine** trailer. Visible components include upper rear cap/roof-edge black trim/gutter, red clearance marker lights, center rear camera/bracket, rear ladder, large rear window, spare tire cover, bumper/hitch receiver, taillights, and license plate area.
Visible condition/damage: no major impact damage apparent. The black trim/seal along the upper rear roof edge appears slightly uneven/wavy, with possible separation or sealant irregularity near the upper left
Human interpretation • confidence 0.00
parts-photo
- **Unit/area shown:** Rear/roadside upper corner and rear wall of a Grand Design **Imagine** travel trailer.
- **Visible components:** Rear ladder, rear clearance/marker lights, rear camera/black fixture near upper marker lights, roof/rear corner trim, side awning hardware, spare tire carrier, bumper, rear window, license plate.
- **Visible damage/concern:** At the **upper rear curb/roadside corner near the roof edge/vertical trim**, sealant/trim appears disturbed with possible cracking, gap, o
Human interpretation • confidence 0.00
parts-photo
- **Visible item/damage:** No clear RV damage shown. Image mainly shows a dark textured surface (possibly flooring/underbelly/material) and a paper work order. A small loose black pin/fastener-like piece is visible on the paper near the upper left.
- **Parts/components visible:** Small black loose hardware/clip/pin; no installed RV component clearly identifiable.
- **Document text visible:** Tri-Am RV Center; **W/O: 26282**; appointment date **28 OCT 2025 09:00am**; customer name visible; stock/
Human interpretation • confidence 0.00
parts-photo
- **Unit/area shown:** Passenger/curb side and rear upper corner of a Grand Design **Imagine** travel trailer. Visible components include sidewall, roof edge, black corner/edge trim, awning assembly, windows, rear clearance lights, spare tire, utility/access panel.
- **Visible damage/condition:**
- At the **upper rear/roof corner**, black corner/roof edge trim and/or sealant appears irregular, scuffed, or partially disturbed. Possible gap or damaged sealant at the roof-to-wall/corner transit
Human interpretation • confidence 0.00
parts-photo
Exterior front/curb-side view of a Grand Design Imagine travel trailer/5th wheel. Visible components include front cap, sidewall graphics, entry door area, awning/awning arms, upper clearance light, front cap trim/seal, storage door, and lower skirt/rock guard.
Visible damage/issue: the top/front awning mount or end cap area near the roof/front corner appears misaligned or separated, with a black bracket/cover protruding outward at the upper awning rail area. No obvious wall cracking or major b
Human interpretation • confidence 0.00
parts-photo
- **Visible scene:** Outdoor RV dealership/lot. A white/black Grand Design **Imagine** travel trailer is visible at right, hitched/parked near a red pickup. Another RV labeled **ASTORIA** is behind/adjacent.
- **Visible components:** Imagine trailer sidewall graphics, windows, entry/side compartment doors, tandem axles/wheels, front hitch/coupler area, roof-mounted A/C units/vents, awning rail/awning housing along upper side.
- **Damage observed:** No clear visible damage, deformation, missi
Human interpretation • confidence 0.00
parts-photo
Grand Design Imagine travel trailer exterior, curb/passenger side, showing awning assembly and slide/sidewall area. Visible components include black awning roller tube, front/rear awning arms/uprights, upper awning head/end cap, entry door, windows, exterior storage hatch, graphics, wheels, and sidewall trim.
No obvious physical damage is clearly visible in this photo. Awning appears extended or partially extended with fabric/roller and support arms in place; no clear tears, bent arms, broken b
Human interpretation • confidence 0.00
parts-photo
- **Visible content:** Photo of a printed Tri-Am RV Center document/work order, partially cropped and tilted. No RV component or physical damage is shown.
- **Dealer/document text visible:** “Tri-Am RV Center of East Tennessee, Inc”, “1202 IDELL ROAD”, “BULLS GAP TN 37711”, “Ph: 877-635-1167 Fax: 423-235-1176”, “WWW.TRIAMRV.COM”.
- **Unit details visible:** “Stock Desc: 2023 TT GRAND DESIGN IMAGINE”, “2670MK”, “Model: 2670MK”, “Serial #: 573TE3223R6647509”, “Mileage: 0”.
- **Date/context visible
Human interpretation • confidence 0.00
parts-photo
Exterior curb-side view of a Grand Design Imagine travel trailer.
- **Visible components:** Power patio awning/roller tube along roofline, awning arms/brackets, entry door with grab handle, side windows, exterior wall panels, lower skirt/fender, tandem wheels.
- **Possible damage/issue:** A small black strap/wire or awning-related piece appears hanging loose near the awning arm/bracket above the entry door area. No clear cracks, dents, or panel damage are visible in this image.
- **Labels/text
Human interpretation • confidence 0.00
parts-photo
- **Visible damage/condition:** Curb-side awning area shows a likely damaged or detached upper awning support/arm bracket above the entry door area. A curved black support arm appears loose/bent or separated near the awning rail/roller connection, with exposed/shiny hardware visible. No clear sidewall cracking or major body damage visible.
- **Parts/components shown:** Power patio awning assembly/roller or housing, awning support arm/bracket hardware, entry door with grab handle, side windows, e
Human interpretation • confidence 0.00
parts-photo
Front/curb-side view of a Grand Design Imagine travel trailer with the entry door open.
Visible components:
- Front fiberglass cap with “IMAGINE” and “Grand Design” branding.
- Black lower rock guard/skirt, front A-frame area with LP tank cover, hitch coupler/chains.
- Entry door, black awning arm/vertical support, exterior sidewall graphics, amber marker lights.
Visible damage/issue:
- No obvious major impact damage visible.
- Along the curved seam/trim between the front cap and sidewall, the
Human interpretation • confidence 0.00
parts-photo
- **View/area:** Passenger-side exterior of a Grand Design travel trailer/RV near the entry door and front sidewall.
- **Visible components:** Entry door with window, black grab handle, door latch, vertical trim/seal, exterior window, large black awning roller/tube with front/rear support arms and round pivot covers, sidewall graphics/decals, lower black skirt, small exterior compartment door.
- **Visible damage:** No clear major damage visible in this photo. Possible minor scuff/chip on lower b
Human interpretation • confidence 0.00
parts-photo
Close-up, out-of-focus photo of an RV exterior area. Visible components include an amber/orange clearance/marker light at the top edge, white exterior sidewall/panel beneath it, and a black lower trim/edge with pavement below.
Visible condition: faint vertical discoloration/streaking on the white panel below the light and some gray smudging/scuffing near the lower curved edge. No clear crack, break, missing part, or fastener issue is identifiable due to blur/cropping.
No readable labels, docum
Human interpretation • confidence 0.00
parts-photo
- **Visible damage/condition:** No clear, specific damage is visible in this wide exterior photo. The curb-side awning/roller and upper black trim appear intact from this angle; any defect is not identifiable without closer detail.
- **Visible components:** Grand Design Imagine travel trailer exterior sidewall, power awning roller/arms at roofline, upper side trim/rail, entry door, windows, exterior storage/baggage door, wheels/fender, lower skirting.
- **Labels/text:** Large side graphic reads
Human interpretation • confidence 0.00
parts-photo
- **Unit/area shown:** Front/nose cap of a Grand Design **Imagine** travel trailer, curb/roadside front corner area near the A-frame/hitch and LP tank cover.
- **Visible components:** Molded gray/black front cap, large “IMAGINE” decal with small “Grand Design” text, vertical front accent/LED light strip or trim channel along the cap seam, amber side marker light, black lower front rock-guard/skirt panel, A-frame, coupler/safety chains, propane tank cover.
- **Visible damage/concern:** The long v
Human interpretation • confidence 0.00
parts-photo
- **Visible damage:** Blurry close-up of a dark/black surface with a light-colored seam/stripe running diagonally. A small dark loose/torn flap or ragged edge is visible near the upper-left/upper-center area, suggesting possible torn underbelly fabric/liner or loose material. Damage extent is unclear due to focus and framing.
- **Parts/components visible:** Dark sheet-like surface, possibly RV underbelly membrane/liner or protective fabric; no identifiable hardware or fasteners visible.
- **Labe
Human interpretation • confidence 0.00
parts-photo
- **Image content:** Close-up of an RV/vehicle certification/VIN label on a white exterior panel, with an amber side marker light partially visible at lower right.
- **Visible damage/condition:** No clear component damage shown. Label/photo is very blurry; exterior panel has minor dirt/smudges and weathering around the label area.
- **Readable label text (partial):**
- “MANUFACTURED BY / FABRIQUE PAR …”
- Weight/tire info partially visible: “PNBV 3853 KG (8495 LB)”, “3170 KG (6988 LB)”, “ST2
Human interpretation • confidence 0.00
Claim Lines
No claim lines loaded
Evidence Thread
Cole Perkins
dealer_or_external • Nov 1, 2025, 2:42 PM
@Tessa C order pn 004500k from meyer for customer
Tessa Coffey
dealer_or_external • Nov 1, 2025, 4:42 PM
@Cole P ON ORDER 17531
Claim Files
WO26282.pdf
main-pdf • Nov 6, 2025, 9:26 AM • 408,095 bytes
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/26282/WO26282.pdf