Claim explorer / evidence thread
Claim 26270
TRI 1202 • Ashlee • Paid • forest-river
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 9
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
9
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
23
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
3 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26270/COMPLETED WO.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
22 indexed side comments on this claim.
Latest visible thread signal
Feb 11, 2026, 1:27 PM • processor • paid $842.34 2/10 check #3106945
Role mix
Dealer 0 • OEM 0 • Processor 8
Decision cues
Denial signals 0 • info / missing-doc asks 6 • approval signals 3
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
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Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
supporting-image
Exterior passenger/curb-side view of a Forest River Cedar Creek Experience fifth-wheel trailer in a lot.
- **Visible components:** large slide-out side wall, roof/upper side radius, black awning rail/roller assembly with fabric deployed/partially extended, exterior window, marker lights, rear corner trim, decals/graphics, wheels/landing gear.
- **Labels/text visible:** “FOREST RIVER” on rear side wall; “CEDAR CREEK EXPERIENCE” near lower rear side.
- **Damage observed:** No clear, specific dama
Human interpretation • confidence 0.00
supporting-image
Wide outdoor dealership lot photo. Foreground shows partial left side/front corner of a white RV/trailer with grey/black exterior graphics, black vertical trim/seal, an amber side marker light, and a loose/dangling black cord or cable at the far left edge. No clear close-up damage is visible on the RV component; image is distant/angled and mostly shows pavement and parked RVs.
Background includes multiple motorhomes/travel trailers and vehicles in a storage/service lot. One motorhome appears to
Human interpretation • confidence 0.00
supporting-image
- **Visible damage:** Upper exterior awning area shows apparent damage at/near the awning roller/end bracket: black awning fabric/cover or end-cap area appears torn, folded, or separated with an irregular edge. No obvious damage visible to the white sidewall panels.
- **Parts/components shown:** RV sidewall, upper awning/roller tube, awning support arms/brackets, second lower/right awning, exterior storage doors, utility hookups, wheels/fenders, side graphics.
- **Labels/text visible:** Partial
Human interpretation • confidence 0.00
supporting-image
Warranty image IMG_0846.JPG shows the curb/passenger side of a Forest River towable RV with the patio awning extended/partially deployed.
- **Visible components:** Sidewall, roof edge/gutter trim, long black awning roller/lead rail, awning arms/brackets, slide/side seam trim, exterior light, utility/access panels, stabilizer jack, tandem wheels/fenders.
- **Visible damage/condition:** No clear major structural damage visible from this distance. The image appears to document the awning/upper sid
Human interpretation • confidence 0.00
supporting-image
Exterior roadside/curbside view of a Forest River towable RV/travel trailer in a lot. Visible components include white sidewall with gray/black graphics, lower dark skirting, tandem wheels/fenders, stabilizer jacks/landing legs deployed, entry/compartment doors, window, and small exterior stickers near the lower sidewall.
No clear, specific damage is visible in this photo due to distance, glare, and motion blur. Side panels, graphics, fender area, and lower skirt appear generally intact from th
Human interpretation • confidence 0.00
supporting-image
- **Visible damage:** No clear damage visible in this image. RV is distant and partially obstructed; no obvious cracks, dents, delamination, or missing parts can be confirmed.
- **Unit/components shown:** Forest River **Cedar Creek Experience** fifth-wheel exterior sidewall, slide-out/large window area, black awning hardware, roof A/C units/vents, lower storage doors, tandem axles/landing gear area.
- **Labels/text:** “**CC**”, “**CEDAR CREEK EXPERIENCE**”, Forest River “FR” logo visible on fron
Human interpretation • confidence 0.00
supporting-image
- **Visible subject:** Passenger-side exterior of a Forest River **Cedar Creek Experience** fifth wheel/RV.
- **Labels/text:** Large side graphics read **“CC”** and **“CEDAR CREEK EXPERIENCE.”** Small compliance/warning labels near lower compartments are present but not legible.
- **Components shown:** Upper exterior awning assembly/roller and arms, sidewall fiberglass, slide/side graphics, storage/utility compartment doors, lower skirt, leveling jack/landing gear, wheels/tires, exterior utility
Human interpretation • confidence 0.00
supporting-image
- **Visible unit/labels:** Forest River **Cedar Creek Experience** fifth-wheel; front cap shows “FOREST RIVER” and “EXPERIENCE,” side graphics show “CC / Cedar Creek Experience.”
- **Components shown:** Curb/passenger side exterior, front cap, sidewall, entry/compartment doors, windows, landing gear, pin box area, exterior marker lights, and a large side awning with arms/rail.
- **Visible damage/concern:** At the **upper front curb-side roofline/awning area**, the black awning end/bracket/rail a
Human interpretation • confidence 0.00
supporting-image
Case 26270 / IMG_0848.JPG — exterior RV side view.
- Visible components: curb-side wall, roof/upper side seam, black awning assembly/roller or housing, awning arm/bracket, exterior light, side window, graphics, wheel/fender, lower skirt, deployed stabilizer jack.
- Visible damage/condition: no major body impact or panel damage apparent. Upper awning/roof-line area shows a long dark trim/seal/awning fabric edge; it appears uneven/wavy in places, with a possible loose or separated strip near the
Human interpretation • confidence 0.00
supporting-image
Visible RV exterior (Forest River Cedar Creek Experience, “29RL” label visible). Large black patio awning is deployed along curb side above windows/entry door, with roller tube, fabric, front/rear arms, upper mounting rail, and wall brackets visible. Entry door, tinted windows, side marker light, fender/wheels, stabilizer/leveling foot, and lower compartment doors are also visible.
Damage/condition: no obvious breakage, tear, or impact damage is clearly visible in this photo. Awning fabric and
Human interpretation • confidence 0.00
supporting-image
Exterior curb-side view of a Forest River Cedar Creek Experience fifth wheel/travel trailer with the patio awning extended above the entry door/slide area. Visible components include the black awning roller tube/fabric, upper awning arm/bracket near the door, sidewall windows, entry door, exterior storage/utility doors, landing gear, and wheel/fender area.
Visible damage: no obvious crack, tear, missing part, or impact damage is clearly identifiable in this photo. The upper awning arm/bracket a
Human interpretation • confidence 0.00
supporting-image
Warranty image summary (case 26270, IMG_0843.JPG):
- Exterior street/curb side of a Forest River Cedar Creek Experience fifth wheel shown in daylight.
- Visible components: front cap/overhang, sidewall graphics, large black slide/awning topper or side awning assembly, mounting arms/brackets, storage/baggage doors, entry/service doors, landing gear/jacks, amber marker lights, exterior labels/decals.
- Text/labels visible: “Cedar Creek Experience,” large “CC” logo, Forest River-style “FR” emblem.
Human interpretation • confidence 0.00
supporting-image
- **Visible area/components:** Passenger/curb side of a Forest River towable RV/travel trailer. Long black patio awning/awning roller and arms mounted high on sidewall; upper roof/sidewall trim/gutter visible. Also visible: side window, exterior wall light, tandem wheels/fender skirt, lower skirt panel, stabilizer/leveling jack, graphics/decals.
- **Visible damage/condition:** Awning fabric/roller area appears slightly wavy/sagging along the length. There is a faint brown/tan discoloration or st
Human interpretation • confidence 0.00
supporting-image
Visible RV exterior, passenger/curb side near front of a Forest River Cedar Creek fifth wheel.
- **Visible components:** White sidewall, black awning/slide topper or awning roller/arm assembly running diagonally along upper wall, front awning arm/bracket at right edge, side windows, compartment/baggage doors, marker lights, lower skirt, front landing jack/foot pad.
- **Labels/text:** Large “CC” logo and “CEDAR CREEK EXPERIENCE” visible on sidewall. Small “BB” style logo near lower compartment a
Human interpretation • confidence 0.00
supporting-image
- **Visible damage/condition:** No actual RV damage or component failure is visible in the photo. Image mainly shows a printed work order on a dark carpet/fabric surface. A small loose metal pin/staple-like piece is on the paper, but its relation to the repair is unclear.
- **Parts/components visible:** Paperwork/work order only; no trailer brake, stop lamp, wiring, or RV component shown.
- **Readable document text:**
- W/O: **26270**
- Job #: **1 - Warranty**
- Status: **In Progress
Human interpretation • confidence 0.00
supporting-image
- **Visible unit/labels:** Forest River fifth-wheel trailer, “FOREST RIVER,” “CC,” “Experience,” and partial “Cedar Creek Experience” graphics visible.
- **Area shown:** Front cap/nose and driver-side front upper corner, including sidewall, front cap graphics, clearance/marker lights, awning/slide topper hardware area, front storage door, landing gear, and hitch/pin box.
- **Visible damage/condition:** No obvious major impact damage is visible from this distance. Possible concern area is the **u
Human interpretation • confidence 0.00
supporting-image
Image shows an undercarriage/compartment view of an RV leveling-system component/module mounted to a black metal frame.
- **Visible components:** Black leveling-system control/actuator module, multi-pin wiring harness with red locking connector, corrugated wire loom, black mounting bracket/rail, white cable/tubing at upper right.
- **Labels/text:** Partial label on module reads **“LEVELING SYSTEM”** and appears to include **“LIPPERT”** branding; other barcode/QR labels are present but not legib
Human interpretation • confidence 0.00
supporting-image
Visible: Front upper/nose area of a Forest River “Experience” fifth-wheel/travel trailer, viewed from below/side while over a white pickup bed. Black front cap with Forest River/“CC” graphics, white front corner molding/sidewall, amber clearance lights, side awning/arm area, and a step ladder nearby.
Damage/condition observed: No obvious major impact damage, cracking, or missing panels visible in this photo. A narrow vertical yellow/tan line along the white front corner seam/trim appears like s
Human interpretation • confidence 0.00
supporting-image
Visible claim image summary:
- **Unit/labels:** Forest River travel trailer, “FOREST RIVER” and “CEDAR CREEK Experience” branding visible. Tennessee trailer plate visible: **TD 54204**.
- **Area shown:** Rear wall and curb/passenger-side exterior near upper rear corner; sidewall with windows and extended awning/awning arms.
- **Visible components:** Rear cap/wall, roof-to-wall corner trim, vertical rear corner molding, marker lights, rear window, taillights, license plate bracket, side windows,
Human interpretation • confidence 0.00
supporting-image
- **Visible area/components:** Partial exterior corner of a white Forest River RV/trailer, showing sidewall/rear wall edge with black vertical trim/seal, lower black skirt/underbelly area, and several small exterior decals near the lower corner.
- **Visible damage/condition:** Image is blurry and poorly framed. A small white protruding/loose-looking piece is visible near the lower corner/edge, and the black trim at the bottom corner may be slightly misaligned or separated. No clear cracks, dents
Human interpretation • confidence 0.00
supporting-image
Close-up of RV/trailer tire/loading and certification labels on a Forest River unit; no visible physical damage shown.
Visible label/text details:
- “TIRE AND LOADING INFORMATION”
- Cargo weight statement: “The combined weight of cargo should never exceed 1969 kgs or 4340 lbs.”
- Tire table shows:
- Front: ST255/85R16/E, cold tire pressure 80 PSI / 552 kPa
- Rear: ST255/85R16/E, cold tire pressure 80 PSI / 552 kPa
- Spare: ST235/80R16/G, cold tire pressure 110 PSI / 758 kPa
- Yellow note:
Human interpretation • confidence 0.00
supporting-image
- **Visible subject/components:** Close-up of RV exterior sidewall data/VIN certification labels and adjacent black lower trim/skirt.
- **Damage condition:** No clear physical damage or failed component visible. Surface shows minor dirt/specks and glare/reflection only.
- **Readable label text:** VIN appears to be **4X4FCRE26SS234385**. “DRY WEIGHT: 12126 LBS,” “RECREATIONAL VEHICLE OVERALL LENGTH 35'1" AS MANUFACTURED,” **DATE: 01/13/2025**, model **CRF29RL**. Partial safety/tire information la
Human interpretation • confidence 0.00
supporting-image
Claim line 1 image shows a close-up of an electrical wiring connector/plug mounted to a black plastic/metal bracket or housing, with multiple colored wires visible (red/pink, tan/brown, blue, black). Several mounting screws/fasteners are visible around the connector.
Visible condition: no clear broken part, burn mark, corrosion, or loose wire is identifiable from this photo. Minor dust/scuffing on surrounding black surfaces only. No labels or readable text are visible.
Repair context/linkage:
Human interpretation • confidence 0.00
supporting-image
Claim line linkage: Line 1 photo.
Visible components/context:
- Lippert “ANTI-LOCK BRAKING SYSTEM” control/module mounted in a black frame/compartment area, likely undercarriage or utility bay.
- Label includes “LIPPERT,” barcode/serial-style label, and “VEHICLE FRONT” orientation marking.
- Nearby red and blue lines/tubing and a black hose/cable are visible.
Visible damage/condition:
- Module/label area appears dusty with light scuffing/scratches on the label surface.
- No clear breakage, cra
Human interpretation • confidence 0.00
Claim Lines
complaint
TRAILER BRAKES INOP AND RIGHT STOP INOP
needs-review • confidence 0.20
complaint
TRAILER BRAKES INOP AND RIGHT STOP INOP
needs-review • confidence 0.20
complaint
TRAILER BRAKES INOP AND RIGHT STOP INOP
needs-review • confidence 0.06
cause
ABS WIRING HARNESS IS BROKEN FROM INSTALL
needs-review • confidence 0.26
cause
ABS WIRING HARNESS IS BROKEN FROM INSTALL
needs-review • confidence 0.26
cause
ABS WIRING HARNESS IS BROKEN FROM INSTALL
needs-review • confidence 0.09
correction
REMOVE UNDERBELLY PANELS, RUN NEW WIRE AND REINSTALL UNDERBELLY PANELS LAWSON, TERESA Customer #: 93023
needs-review • confidence 0.20
correction
REMOVE UNDERBELLY PANELS, RUN NEW WIRE AND REINSTALL UNDERBELLY PANELS LAWSON, TERESA Customer #: 93023
needs-review • confidence 0.20
correction
REMOVE UNDERBELLY PANELS, RUN NEW WIRE AND REINSTALL UNDERBELLY PANELS LAWSON, TERESA Customer #: 93023
needs-review • confidence 0.03
Evidence Thread
Ashlee Olsen
processor • Nov 5, 2025, 5:51 PM
submitted C#2491371
Ashlee Olsen
processor • Nov 6, 2025, 11:44 AM
pending vendor
Ashlee Olsen
processor • Nov 10, 2025, 2:10 PM
approved 4
Stephanie Davis
dealer_or_external • Nov 11, 2025, 4:57 PM
@Ashlee O Could you please ask if we can get the approval to replace the wiring harness. We are not asking labor just the part. I did not understand the tech's three C's that is now attached.
Ashlee Olsen
processor • Nov 11, 2025, 5:53 PM
You bet, email sent asking to replace the wiring harness.
Ashlee Olsen
processor • Nov 14, 2025, 11:12 AM
Stephanie, I just heard back from FR, and you are approved to replace the wiring harness plus 4 hours. Is there a reason you are not asking labor time?
Stephanie Davis
dealer_or_external • Nov 14, 2025, 2:51 PM
This was a WO that I misunderstood from what the tech had written. So, when I got with the tech on this one, he stated the 4 hours was meant for the complete repair and harness. I should have put that in the comment where I ask for the wiring harness, sorry!
Stephanie Davis
dealer_or_external • Nov 14, 2025, 2:51 PM
@Tessa C Approved to replace the wiring harness for line 1
Ashlee Olsen
processor • Nov 14, 2025, 2:56 PM
Ok, no problem, I just wanted to make sure I didn't need to take the labor off. You're good to go 4 hours plus the approval for the wiring harness replacement.
Tessa Coffey
dealer_or_external • Nov 14, 2025, 3:03 PM
@Stephanie D ON ORDER 17559
Tessa Coffey
dealer_or_external • Nov 21, 2025, 11:28 AM
@Stephanie D harness is here
Tessa Coffey
dealer_or_external • Nov 21, 2025, 4:33 PM
@Stephanie D they did not send a abs harness. reached out to forest river to get the correct part here
Tessa Coffey
dealer_or_external • Nov 25, 2025, 8:52 AM
@Stephanie D got the confirmation email that they are sending the correct part
Stephanie Davis
dealer_or_external • Dec 3, 2025, 8:53 AM
@Tessa C Can we get an update on the correct part. Please see if we are getting a credit for the wrong parts sent and shipping.
Tessa Coffey
dealer_or_external • Dec 3, 2025, 9:01 AM
@Stephanie D spoke with Jeff at forest river. He said he submitted the credit. I'll get a parts eta
Tessa Coffey
dealer_or_external • Dec 3, 2025, 9:55 AM
@Stephanie D part eta 12/5
They didnt have this in stock
Stephanie Davis
dealer_or_external • Dec 8, 2025, 10:45 AM
@Tessa C The customer called me this morning and demanded a part update. I called FR and spoke with parts she stated that the vendor has not got the part in stock yet. It looks like it could be 15 days from today before they send it. I am speaking with @Cole P about this as well.
Tessa Coffey
dealer_or_external • Dec 9, 2025, 8:38 AM
@Stephanie D Yea i've stayed on top of this one. There is only so much we can do
Tessa Coffey
dealer_or_external • Dec 24, 2025, 10:55 AM
@Stephanie D correct harness here finally. s/o g-l
Stephanie Davis
dealer_or_external • Jan 5, 2026, 9:51 AM
@Stephanie K @Ashlee O This one is ready to be submitted, however the labor rate is 165.00 an hour. The labor adjustment will need to be 660.00 not 700.00. ~Thanks
Stephanie Kendziorski
processor • Jan 5, 2026, 10:33 AM
FR properly calculated at $165. :) Claim is submitted for payment.
Ashlee Olsen
processor • Feb 11, 2026, 1:27 PM
paid $842.34 2/10 check #3106945
Claim Files
COMPLETED WO.pdf
pdf • Jan 5, 2026, 9:35 AM • 393,534 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26270/COMPLETED WO.pdf
TECH COPY WO.pdf
pdf • Nov 11, 2025, 4:54 PM • 307,773 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26270/TECH COPY WO.pdf
WO.pdf
pdf • Nov 5, 2025, 4:16 PM • 390,437 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26270/WO.pdf