Claim explorer / evidence thread
Claim 26268
TRI 1202 • Ashlee • Paid • nucamp
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 10
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
145d elapsed • 0d remaining
Analyzed
Completed stage
145d elapsed • 0d remaining
Awaiting OEM
Completed stage
145d elapsed • 0d remaining
Auto-Approved
Completed stage
145d elapsed • 0d remaining
Payment Due
Completed stage
145d elapsed • 0d remaining
Escalation Eligible
Completed stage
145d elapsed • 0d remaining
Resolved
Overdue / escalation ready
145d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$1,000.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
10
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
145 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
15
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Oct 19, 2026, 2:56 AM.
Indexed evidence
3 docs / 9 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
145 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26268/line 1 tag.jpg
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Oct 19, 2026, 2:56 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
14 indexed side comments on this claim.
Latest visible thread signal
Dec 17, 2025, 2:58 PM • processor • paid $1244.92 12/16
part 162695 paid $589.77
Role mix
Dealer 0 • OEM 0 • Processor 6
Decision cues
Denial signals 0 • info / missing-doc asks 1 • approval signals 4
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
Warranty claim image shows a close-up of a white parts/ID label attached to a black RV door/frame assembly, with screen mesh visible beside it. No clear physical damage is visible in this photo; it appears intended to document the part tag for claim line 1.
Visible label details, partially readable:
- “K-Z INC # …”
- “DOOR, CLE 26 X 72 RH …”
- Mentions “SS/TP,” “RGMH,” “W/LG6,” “BLK”/black
- Barcode present
- “T00023576” or similar
- Price shown: “350.00”
- “Run Date: 6/15/2025”
- “Due Date: 6/
Human interpretation • confidence 0.00
parts-photo
Photo shows a close-up of a white manufacturer/shipping label affixed to a black framed component, likely a window/door or screen frame assembly. No clear physical damage is visible in this image; it appears to document the part tag/ID.
Visible label text is partially readable: “K-TANK #5,” “VD00811165,” “TR00632516,” “250.00,” “RPO-00143589,” and a description line including “46 X 72” and “SSTP”/“DACH” partially obscured. Barcode is present.
Repair/claim context: image likely serves as tag ve
Human interpretation • confidence 0.00
supporting-image
Visible damage: Black plastic cover on the trailer tongue electric jack is cracked/split on the front face/top, with internal wiring visible below the cover. No obvious damage seen to the hitch frame or propane/battery cover.
Parts/components shown: Front A-frame/tongue, electric tongue jack, jack head/cover, exposed wiring, black front storage/propane/battery cover, coupler area, safety chains, weight-distribution hitch components.
Labels/text visible: “e2 HITCH” on hitch components; small wa
Human interpretation • confidence 0.00
supporting-image
Photo of a printed warranty repair order on a countertop, not a component/damage close-up.
Visible document details:
- Dealer: Tri-Am RV Center of East Tennessee, Inc., Bulls Gap, TN.
- W/O: 26268.
- Customer: Ryans, Phillip.
- Unit: 2026 KZ-RV Sportsmen SEL 260BHSL, model 260BHSL.
- Serial/VIN visible: 4EZTL2524T5078326.
- Warranty date shown: 09 SEP 25.
Claim/repair lines shown:
1. **Job #1 – Warranty**
Printed concern: “CS THAT THE FRONT JACK IS INOP.”
Handwritten note appears to
Human interpretation • confidence 0.00
supporting-image
Close-up of RV door latch/strike area; no clear damage visible.
Human interpretation • confidence 0.66
supporting-image
Warranty image shows the front/tongue jack area of a trailer.
- **Component/part:** Black cylindrical electric trailer tongue jack / power jack, mounted to A-frame with visible mounting bolts. Red/pink, white, and black wiring run alongside the jack body.
- **Visible labels/text:**
- Serial number: **202407-519824**
- Item#: **FIC-ETJ3500-LP10**
- Warning label including Prop 65 text and “Made in China.”
- Partial operating/safety instructions visible.
- **Damage/condition:** No
Human interpretation • confidence 0.00
supporting-image
Close-up of an exterior RV/trailer entry door latch area. Visible components include the black door frame/jamb, rubber weather seal, metal striker/lock plate hardware inside the gap, and the exterior door handle/lock assembly at right. The image appears to document the latch/strike alignment area; there is visible scuffing/wear along the black seal/frame edge and around the metal latch/strike components, but no major crack or broken part is clearly visible. No readable labels, VIN, or document t
Human interpretation • confidence 0.00
supporting-image
Warranty claim image (line 1): Close-up of front electric tongue jack on a nuCamp trailer. The jack head has an “FIC” molded black cover with integrated light illuminated. Visible issue appears to be loose/exposed wiring hanging down along the jack post outside the housing, including red/pink and white wires secured partly with a zip tie. No clear crack or broken plastic is visible in the cover from this angle. Jack label partially readable: “3500-LB ELECTRIC POWER JACK” with warning/instruction
Human interpretation • confidence 0.00
supporting-image
RV entry door jamb striker area shown with latch/strike hardware visible.
Human interpretation • confidence 0.72
Claim Lines
complaint
CS THAT THE FRONT JACK IS INOP JACK DOES NOT GO UP OR DOWN FOR CUSTOMER
needs-review • confidence 0.26
complaint
CS THAT THE FRONT JACK IS INOP JACK DOES NOT GO UP OR DOWN FOR CUSTOMER
needs-review • confidence 0.26
complaint
CS THAT THE FRONT JACK IS INOP JACK DOES NOT GO UP OR DOWN FOR CUSTOMER
needs-review • confidence 0.09
cause
THE CAP ON THE FRONT JACK CAME OFF WHILE TRAVELING. FRONT JACK GATHERED WATER AND MOISTURE AND WILL NOT WORK ANY LONGER. RYANS, PHILLIP Customer #: 93216
needs-review • confidence 0.23
cause
THE CAP ON THE FRONT JACK CAME OFF WHILE TRAVELING. FRONT JACK GATHERED WATER AND MOISTURE AND WILL NOT WORK ANY LONGER. RYANS, PHILLIP Customer #: 93216
needs-review • confidence 0.23
cause
THE CAP ON THE FRONT JACK CAME OFF WHILE TRAVELING. FRONT JACK GATHERED WATER AND MOISTURE AND WILL NOT WORK ANY LONGER. RYANS, PHILLIP Customer #: 93216
needs-review • confidence 0.12
correction
REPLACE FRONT JACK AND TEST
needs-review • confidence 0.23
correction
REPLACE FRONT JACK AND TEST
needs-review • confidence 0.23
correction
REPLACE FRONT JACK AND TEST
needs-review • confidence 0.06
complaint
CS THAT THE ENTRY DOOR WILL NOT CLOSE
partial-match • confidence 0.40
complaint
CS THAT THE ENTRY DOOR WILL NOT CLOSE
partial-match • confidence 0.40
complaint
CS THAT THE ENTRY DOOR WILL NOT CLOSE
partial-match • confidence 0.45
cause
STRIKER PLATE WAS CUT HIGHER THAN THE DOOR LATCH, THIS IS NOT ALLOWING THE ENTRY DOOR TO CLOSE AND LOCK AS DESIGNED.
partial-match • confidence 0.60
cause
STRIKER PLATE WAS CUT HIGHER THAN THE DOOR LATCH, THIS IS NOT ALLOWING THE ENTRY DOOR TO CLOSE AND LOCK AS DESIGNED.
partial-match • confidence 0.60
cause
STRIKER PLATE WAS CUT HIGHER THAN THE DOOR LATCH, THIS IS NOT ALLOWING THE ENTRY DOOR TO CLOSE AND LOCK AS DESIGNED.
partial-match • confidence 0.43
correction
REPLACE THE ENTRY DOOR
partial-match • confidence 0.40
correction
REPLACE THE ENTRY DOOR
partial-match • confidence 0.40
correction
REPLACE THE ENTRY DOOR
needs-review • confidence 0.23
Evidence Thread
Ashlee Olsen
processor • Oct 27, 2025, 11:59 AM
submitted PA#KZ620824
Ashlee Olsen
processor • Oct 27, 2025, 5:46 PM
approved
job 1 1
job 2 .3
part pricing subject to change at final approval
Stephanie Davis
dealer_or_external • Oct 28, 2025, 12:50 PM
@Tessa C Approved to order:
Line 1: front jack
Line 2: entry door
Tessa Coffey
dealer_or_external • Oct 28, 2025, 2:09 PM
@Stephanie D jack wasnt on website. emailing to get part number
entry door 162695
Tessa Coffey
dealer_or_external • Oct 29, 2025, 9:51 AM
@Stephanie D ON ORDER 17521
Tessa Coffey
dealer_or_external • Nov 21, 2025, 9:05 AM
@Stephanie D I've got all parts for this. Just waiting on the invoice
Tessa Coffey
dealer_or_external • Nov 21, 2025, 9:24 AM
@Stephanie D good to go on this one now
Cole Perkins
dealer_or_external • Nov 21, 2025, 10:11 AM
Hey Ashlee I was working with stephanie and after some digging I noticed kz only gave us time to adjust a stryker plate but approved us to replace the door, can we get the door replacement labor added to this claim
Stephanie Davis
dealer_or_external • Nov 21, 2025, 10:12 AM
@Cole P Help keep me updated on this, I am holding on the work being done until you give me the go!
Ashlee Olsen
processor • Nov 21, 2025, 11:35 AM
Good morning! Email sent to KZ about the labor time on job 2. Thanks!
Ashlee Olsen
processor • Nov 21, 2025, 2:30 PM
Hi Cole, this has been approved/updated for 1.0
Cole Perkins
dealer_or_external • Nov 21, 2025, 4:04 PM
Thank you, @Stephanie D we got it bring in the customer
Ashlee Olsen
processor • Dec 16, 2025, 11:51 AM
submitted KZ620824
Ashlee Olsen
processor • Dec 17, 2025, 2:58 PM
paid $1244.92 12/16
part 162695 paid $589.77
Claim Files
COMPLETED WO.pdf
pdf • Dec 15, 2025, 3:28 PM • 413,653 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26268/COMPLETED WO.pdf
Line 2 update-approval.pdf
pdf • Nov 21, 2025, 2:32 PM • 314,687 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26268/Line 2 update-approval.pdf
WO.pdf
pdf • Oct 27, 2025, 11:40 AM • 391,618 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26268/WO.pdf