Claim explorer / evidence thread
Claim 26266
TRI 1202 • Ashlee • Paid • k-z-rv
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 9
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
163d elapsed • 0d remaining
Analyzed
Completed stage
163d elapsed • 0d remaining
Awaiting OEM
Completed stage
163d elapsed • 0d remaining
Auto-Approved
Completed stage
163d elapsed • 0d remaining
Payment Due
Completed stage
163d elapsed • 0d remaining
Escalation Eligible
Completed stage
163d elapsed • 0d remaining
Resolved
Overdue / escalation ready
163d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
9
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
163 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
16
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 21, 2026, 10:23 AM to Oct 9, 2026, 2:56 AM.
Indexed evidence
4 docs / 12 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
163 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26266/26266,26242 PD CHECK.pdf
Timeline
First seen May 21, 2026, 10:23 AM • last seen Oct 9, 2026, 2:56 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
13 indexed side comments on this claim.
Latest visible thread signal
Nov 11, 2025, 4:29 PM • processor • approved $292.28 11/11
Role mix
Dealer 0 • OEM 0 • Processor 5
Decision cues
Denial signals 0 • info / missing-doc asks 4 • approval signals 3
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
screenshot-evidence
Interior RV cabinet area shown with upper door open; no clear damage visible.
Human interpretation • confidence 0.55
supporting-image
Visible image shows a metallic RV appliance exterior/data-plate area, likely a propane-fired appliance compartment.
- **Visible parts/components:** Brushed metal appliance panel with riveted certification/data label, barcode/serial label, and separate warning decal.
- **Labels/text visible:**
- “FOR USE WITH PROPANE GAS ONLY”
- “FOR OUTDOOR USE ONLY”
- “FOR INSTALLATION IN RECREATIONAL VEHICLES ONLY”
- Barcode/serial appears: **241820044**
- Certification markings including
Human interpretation • confidence 0.00
supporting-image
Claim line linkage: LINE 1 image for case 26266.
Visible item/component: Close-up of a metal manufacturer data/warning label riveted to an appliance housing, likely Suburban/Airxcel outdoor cooking/grill appliance.
Visible label text/details:
- “AIRXCEL, INC. – SUBURBAN DIVISION”
- Model Number appears to start with “SOP…” but is partially unclear.
- Stock Number: appears “4031A” or similar.
- Burner Rate: “11,000 BTU/hr”
- Manifold Pressure: “10.0 in …” partially cut off/blurred.
- Serial num
Human interpretation • confidence 0.00
supporting-image
Image shows a close-up of a metal slide/rail assembly, likely a drawer or cabinet slide component, placed on a countertop.
- **Visible component:** Galvanized metal rail/slide with latch or release-style stamped metal piece.
- **Visible damage/condition:** One end of the rail appears slightly bent/deformed or misaligned at the mounting/end tab area; unclear if this is the failure point. No broken-off pieces are clearly visible.
- **Labels/text:** No readable labels, part numbers, or document te
Human interpretation • confidence 0.00
supporting-image
Close-up of a metal drawer slide/rail assembly on a countertop or bench. Visible issue appears to be damage/misalignment in the slide mechanism: a small dark/black plastic or metal tab/retainer area near the center-left underside looks broken, deformed, or displaced, with the rail components exposed. Fasteners/rivets and stamped metal track are visible. No readable labels, part numbers, documents, or screenshot text present.
Repair context: likely supports a claim for replacement/repair of a da
Human interpretation • confidence 0.00
supporting-image
Claim line 1 image shows a long metal slide/track assembly laid on a countertop, likely a drawer/cabinet or mechanical glide rail component. The part appears removed from the unit for repair/replacement inspection. Visible condition includes possible bending/misalignment or separation along the rail edges near the lower end, though exact failure is unclear from the photo. No readable labels, part numbers, or document text are visible. Context supports linkage to LINE 1 repair involving this trac
Human interpretation • confidence 0.00
supporting-image
Close-up of a metal drawer/slide rail assembly inside an RV cabinet or compartment. The visible components include the sliding track, ball-bearing/roller channel area, mounting screws/rivets, and a small bracket/tab. The rail appears misaligned or partially distorted near the center-right, with a bent/raised section or damaged latch/stop area that could interfere with smooth drawer travel. Surrounding surface is a dark speckled panel/counter or cabinet material.
No readable labels, tags, docume
Human interpretation • confidence 0.00
supporting-image
Visible claim photo for case 26266 / LINE 1:
- Shows an exterior RV compartment area with a black slide-out tray or utility drawer partially extended.
- A brass fitting/valve with a copper line is visible near the upper edge of the tray/compartment opening.
- Nearby components include a compartment door frame/seal, drawer slide rail, black metal box/panel, red exterior marker/reflector light, and hitch/receiver hardware below.
- No clear visible breakage, crack, or missing part is obvious from
Human interpretation • confidence 0.00
supporting-image
Suburban outdoor griddle/cooktop shown installed with griddle plate box; no clear damage visible.
Human interpretation • confidence 0.82
supporting-image
Tape measure documents window/track hardware dimension; no clear damage visible.
Human interpretation • confidence 0.74
supporting-image
Disassembled white cabinet/panel with loose trim pieces on workbench.
Human interpretation • confidence 0.61
supporting-image
White cabinet/door panel and trim pieces shown; no clear damage visible.
Human interpretation • confidence 0.55
Claim Lines
complaint
OUTSIDE GRIDDLE WILL NOT LOCK IN PLACE FOUND THIS WHEN UNIT WAS BEING SHOWED TO CUST FOR POSSIBLE PURCHASE
needs-review • confidence 0.33
complaint
OUTSIDE GRIDDLE WILL NOT LOCK IN PLACE FOUND THIS WHEN UNIT WAS BEING SHOWED TO CUST FOR POSSIBLE PURCHASE
needs-review • confidence 0.33
complaint
OUTSIDE GRIDDLE WILL NOT LOCK IN PLACE FOUND THIS WHEN UNIT WAS BEING SHOWED TO CUST FOR POSSIBLE PURCHASE
needs-review • confidence 0.05
cause
GUIDE THAT ALLOWS GRIDDLE TO SLIDE IN AND OUT IS FAULTY AND NOT LOCKING
needs-review • confidence 0.33
cause
GUIDE THAT ALLOWS GRIDDLE TO SLIDE IN AND OUT IS FAULTY AND NOT LOCKING
needs-review • confidence 0.33
cause
GUIDE THAT ALLOWS GRIDDLE TO SLIDE IN AND OUT IS FAULTY AND NOT LOCKING
needs-review • confidence 0.06
correction
REMOVE BROKEN GUIDE AND REPLACE DRAWER GUIDE ON GRIDDLE WITH NEW TN, TRI-AM RV CENTER-EAST Customer #: 47602 ONE
needs-review • confidence 0.33
correction
REMOVE BROKEN GUIDE AND REPLACE DRAWER GUIDE ON GRIDDLE WITH NEW TN, TRI-AM RV CENTER-EAST Customer #: 47602 ONE
needs-review • confidence 0.33
correction
REMOVE BROKEN GUIDE AND REPLACE DRAWER GUIDE ON GRIDDLE WITH NEW TN, TRI-AM RV CENTER-EAST Customer #: 47602 ONE
needs-review • confidence 0.09
Evidence Thread
Ashlee Olsen
processor • Oct 24, 2025, 5:34 PM
@Stephanie D Hi! I think this is the wrong WO. Will you take a look & upload the correct one please? Thank you!
Stephanie Davis
dealer_or_external • Oct 27, 2025, 10:05 AM
@Ashlee O Good morning! I have it attached now under corrected WO number. Sorry about that!
Ashlee Olsen
processor • Oct 27, 2025, 11:28 AM
submitted PA#KZ620819
Ashlee Olsen
processor • Oct 27, 2025, 1:45 PM
approved 1
Stephanie Davis
dealer_or_external • Oct 28, 2025, 11:30 AM
@Tessa C Approved to order a guide for the ext griddle.
Tessa Coffey
dealer_or_external • Oct 28, 2025, 2:31 PM
@Stephanie D website wasnt clear on guides so i contacted KZ waiting on part number
Tessa Coffey
dealer_or_external • Oct 29, 2025, 9:46 AM
@Stephanie D ON ORDER 17520
Tessa Coffey
dealer_or_external • Nov 4, 2025, 9:09 AM
@Stephanie D part here. waiting on invoice
Stephanie Davis
dealer_or_external • Nov 6, 2025, 4:50 PM
Just let me know when you get it. I don't want to pull the part for repair until you have it.
Tessa Coffey
dealer_or_external • Nov 6, 2025, 4:54 PM
@Stephanie D will do
Tessa Coffey
dealer_or_external • Nov 7, 2025, 10:41 AM
@Stephanie D got the invoice. We are good to go
Ashlee Olsen
processor • Nov 11, 2025, 1:01 PM
submitted C#KZ620819
Ashlee Olsen
processor • Nov 11, 2025, 4:29 PM
approved $292.28 11/11
Claim Files
26266,26242 PD CHECK.pdf
pdf • Dec 2, 2025, 2:36 PM • 546,689 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26266/26266,26242 PD CHECK.pdf
COMPLETED WO.pdf
pdf • Nov 11, 2025, 10:53 AM • 412,701 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26266/COMPLETED WO.pdf
CORRECT WO NUMBER.pdf
pdf • Oct 27, 2025, 10:03 AM • 388,506 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26266/CORRECT WO NUMBER.pdf
WO.pdf
pdf • Oct 24, 2025, 4:24 PM • 388,852 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26266/WO.pdf