Claim explorer / evidence thread
Claim 26248
TRI 1202 • Ashlee • Paid • forest-river
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 16
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$250.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
16
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
22
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
3 docs / 21 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26248/SKYLIGHT AVAIL UNDER VIN ON PORTAL.PNG
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
19 indexed side comments on this claim.
Latest visible thread signal
Dec 31, 2025, 4:01 PM • processor • paid $385.61 12/30 check #3086427
Role mix
Dealer 0 • OEM 0 • Processor 11
Decision cues
Denial signals 0 • info / missing-doc asks 5 • approval signals 2
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
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Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
unit-id-photo
Screenshot of Forest River Dealer Connect “Parts Catalog” page, not a damage photo.
Visible context:
- URL/page: `frdealerconnect.com/partcatalog`
- Dealer Connect header with navigation: Dealer Units, Claims, Flat Rate Manual, Part Orders, Parts Catalog, Service Campaigns.
- User/dealer area shows dealer number `0049080` and name beginning `STEPHANIE`.
Search/filter details:
- VIN field: `4X4MFRY20SF066326`
- Business Unit: `RV`
- Brand: `FORESTER`
- Sub Brand: `LIMITED EDITION`
- Model Year:
Human interpretation • confidence 0.00
unit-id-photo
Forest River Dealer Connect screenshot, Parts Catalog page. No physical damage or RV components are visible.
Visible context/text:
- VIN field: `4X4MFRY20SF066326`
- Business Unit: `RV`
- Brand: `FORESTER`
- Sub Brand: `LIMITED EDITION`
- Model Year: `2025`
- Search part number/description: `F100716953`
- Result shown: `0 items found`
- “Show P…” checkbox appears checked.
- User/account area shows `0049080` and `STEPHANIE`.
Repair/claim relevance:
- Image documents that part number `F100716953
Human interpretation • confidence 0.00
supporting-image
Claim line linkage: Line 2 photo for case 26248.
Visible context/components: RV roof area with a rectangular skylight/roof vent dome set into a white roof membrane, surrounded by heavy white lap sealant/caulk.
Visible damage/condition: Clear/tinted dome shows extensive moisture/condensation droplets and streaking across the inside/underside or surface, suggesting water intrusion or trapped moisture. Sealant around skylight is uneven/thick with some dirt/discoloration and possible gaps/dark edg
Human interpretation • confidence 0.00
supporting-image
RV roof view showing a rectangular translucent roof skylight/vent with heavy white lap sealant around the perimeter. Visible concern is discoloration/staining and possible compromised/uneven sealant along the left/lower edge of the skylight flange; no obvious crack in the lens is visible. Condensation/water droplets are present on the skylight cover. Surrounding components include white roof membrane, black roof/awning edge material, and shop/garage background. No readable labels or document tex
Human interpretation • confidence 0.00
supporting-image
Claim line 2 image shows a close-up of an RV component joint/opening: a gray translucent/metallic panel or lens-like part seated against a white molded/sealed surface. Visible issues include brown staining/discoloration along the white sealant or gasket area, dirt buildup, and darkened sealant at the lower corner seam. Moisture/condensation droplets are visible on the gray surface, suggesting water intrusion or leak-related condition. No labels, serial numbers, or document text are visible. This
Human interpretation • confidence 0.00
supporting-image
Claim image (LINE 1) shows the front exterior of a white Forest River motorhome/van.
- **Visible area/components:** Hood, chrome front grille, windshield, windshield wipers, black cowl trim, A-pillars, and over-cab/front cap underside.
- **Visible damage/condition:** No clear crack, dent, break, or missing part is visible in this photo. The left windshield/side trim area and front cap seam are visible but damage is not obvious from this angle.
- **Labels/text:** No readable labels, VIN, part nu
Human interpretation • confidence 0.00
supporting-image
Image shows a Forest River/Forester-style Class C motorhome on a Ford chassis inside a service bay. Visible components include the front cab, over-cab bunk/front cap, passenger-side wall, entry door, windows, awning/side rail area, front wheel, and bumper/grille. A ladder and shop tools are nearby, suggesting repair/inspection work in progress.
No clear, specific damage is visible in this photo due to distance and angle. The roof/upper side area may be the area being accessed, but no defect, re
Human interpretation • confidence 0.00
supporting-image
Claim image for line 1 shows a close-up of a white vehicle/RV front exterior area near the windshield/hood/cowl inside a repair shop.
- Visible components: white fiberglass/body panel, black rubber/trim or seal at a seam, windshield edge, wiper arm, cowl vent area.
- Visible condition/damage: black trim/seal appears uneven or separated at the corner/seam area; adjacent white panel seam/edge is visible. No obvious large crack or impact damage is clearly visible from this angle.
- Repair context:
Human interpretation • confidence 0.00
supporting-image
Claim line 1 image shows a white Class C motorhome/RV in a service bay, front/passenger-side view.
- **Visible components:** front cab, windshield, passenger door/mirror, over-cab bunk/front cap, sidewall graphics, front wheel/chrome trim, headlamp/grille area.
- **Visible damage/condition:** no clear impact damage or broken component is visible from this photo. The over-cab/front cap and sidewall seams appear to be the likely area being documented, but any defect is not obvious at this angle/r
Human interpretation • confidence 0.00
supporting-image
Warranty claim image (LINE 1): Close-up of an amber oval side marker/clearance light mounted on a white RV exterior panel. The lens appears installed and intact, with visible LEDs/reflector texture and a dark fastener or screw area at one end. No obvious cracked lens, missing parts, or major surrounding body damage is visible from this angle. Background shows service/shop area with equipment and materials.
Likely claim-line linkage: photo supports inspection/repair/replacement of an exterior am
Human interpretation • confidence 0.00
supporting-image
Amber exterior marker light shown on white RV body; no clear failure visible.
Human interpretation • confidence 0.78
supporting-image
Visible: close-up of a glossy front glass/body area inside a service bay. A long faint diagonal/vertical line consistent with a crack/scratch is visible on the large light-reflective panel near the black windshield/edge molding. Lower right shows wiper/cowl area and adjacent body panel.
Parts/components: windshield or large front glass panel, black perimeter trim/molding, wiper/cowl area, painted front body surface.
Labels/text: no readable labels, VIN, or document text visible.
Repair contex
Human interpretation • confidence 0.00
supporting-image
Interior wall/ceiling corner photo with faint discoloration; no clear part ID visible.
Human interpretation • confidence 0.56
supporting-image
Warranty claim image for case 26248 / LINE 1:
- **Visible vehicle area:** White Forest River/van-style body, passenger-side front wheel and lower side panel area.
- **Components shown:** Front tire, chrome wheel cover, wheel well/fender edge, lower rocker/step trim, side body molding/stripe, front bumper corner partially visible.
- **Visible damage/condition:** Dark scuffing or deformation appears near the front wheel opening/bumper-to-fender area; lower black trim/step area is visible but dama
Human interpretation • confidence 0.00
supporting-image
- **Claim line linkage:** File name indicates **LINE 1**; image appears to support identification/context for this claim line rather than showing a repair close-up.
- **Unit/document text visible:** Paper label reads **“2025 FORESTER 2251SLEF / VIN: 32275 / Stock #11031”**. The word **“AVALANCHE”** is visible reversed/reflected on the RV side.
- **Visible components/parts:** Exterior side of a Forest River Forester RV in an indoor shop; sidewall graphics/decals, window/glass reflection, trim/rai
Human interpretation • confidence 0.00
supporting-image
Interior bunk/bed area shown; no clear damage visible.
Human interpretation • confidence 0.55
supporting-image
Close-up of amber marker light on white exterior; no clear damage visible.
Human interpretation • confidence 0.73
supporting-image
Image shows an amber exterior clearance/marker light mounted on a glossy white RV body/roof surface. The amber lens appears visibly damaged or compromised, with dark discoloration/debris or possible moisture inside the lens and scuffing on the lens face. Black mounting base is visible; surrounding white panel appears intact with no obvious cracks.
No labels, part numbers, or document text are visible.
Repair context: likely supports warranty claim line 1 for replacement/repair of the damaged a
Human interpretation • confidence 0.00
supporting-image
Interior bunk/bed platform shown; no clear defect is visible.
Human interpretation • confidence 0.62
supporting-image
Interior wall/ceiling area with window; no clear damage or claim identifiers visible.
Human interpretation • confidence 0.70
supporting-image
Claim line linkage: File name indicates LINE 1.
Visible context: Amber exterior clearance/marker light mounted on a white RV body panel, likely front/roof cap area.
Visible damage/condition: No clear broken lens or missing parts visible. The surrounding white panel appears wavy/indented around the light, suggesting possible body panel deformation or installation-related distortion, but damage is not definitive from this angle.
Parts/components: Amber marker light lens, black light base/gasket
Human interpretation • confidence 0.00
Claim Lines
complaint
WHEN DOING A LOT CHECK TECH NOTICED THE FRONT CAP ON PASSENGER SIDE WAS LEAKING EXCESSIVE WATER.
needs-review • confidence 0.29
complaint
WHEN DOING A LOT CHECK TECH NOTICED THE FRONT CAP ON PASSENGER SIDE WAS LEAKING EXCESSIVE WATER.
needs-review • confidence 0.29
complaint
WHEN DOING A LOT CHECK TECH NOTICED THE FRONT CAP ON PASSENGER SIDE WAS LEAKING EXCESSIVE WATER.
needs-review • confidence 0.12
cause
AFTER LOOKING INTO THIS ISSUE TECH FOUND NONE OF THE FOUR CLEARANCE LIGHTS ON THE TOP CAP WERE SEALED AT THE FACTORY. TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.27
cause
AFTER LOOKING INTO THIS ISSUE TECH FOUND NONE OF THE FOUR CLEARANCE LIGHTS ON THE TOP CAP WERE SEALED AT THE FACTORY. TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.27
cause
AFTER LOOKING INTO THIS ISSUE TECH FOUND NONE OF THE FOUR CLEARANCE LIGHTS ON THE TOP CAP WERE SEALED AT THE FACTORY. TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.06
correction
REMOVE ALL CLEARANCE LIGHTS, CLEAN AREA, REINSTALL LIGHTS AND SEAL AREAS
partial-match • confidence 0.35
correction
REMOVE ALL CLEARANCE LIGHTS, CLEAN AREA, REINSTALL LIGHTS AND SEAL AREAS
partial-match • confidence 0.35
correction
REMOVE ALL CLEARANCE LIGHTS, CLEAN AREA, REINSTALL LIGHTS AND SEAL AREAS
needs-review • confidence 0.06
complaint
SKYLIGHT IS CRACKED ON UNIT
needs-review • confidence 0.20
complaint
SKYLIGHT IS CRACKED ON UNIT
needs-review • confidence 0.20
complaint
SKYLIGHT IS CRACKED ON UNIT
needs-review • confidence 0.03
cause
MANUFACTOR DEFECT IN SKYLIGHT
needs-review • confidence 0.20
cause
MANUFACTOR DEFECT IN SKYLIGHT
needs-review • confidence 0.20
cause
MANUFACTOR DEFECT IN SKYLIGHT
needs-review • confidence 0.04
correction
REMOVE CRACKED SKYLIGHT, CLEAN AREA, REPLACE SKYLIGHT WITH NEW ONE AND RESEAL AREA
needs-review • confidence 0.23
correction
REMOVE CRACKED SKYLIGHT, CLEAN AREA, REPLACE SKYLIGHT WITH NEW ONE AND RESEAL AREA
needs-review • confidence 0.23
correction
REMOVE CRACKED SKYLIGHT, CLEAN AREA, REPLACE SKYLIGHT WITH NEW ONE AND RESEAL AREA
needs-review • confidence 0.09
Evidence Thread
Ashlee Olsen
processor • Oct 23, 2025, 12:37 PM
@Stephanie D Hi! Can you upload the WO for this one please?
Stephanie Davis
dealer_or_external • Oct 23, 2025, 1:35 PM
Hey! I have uploaded the WO and added a line 2 for this! Guess it was a good thing it didn't go over yet!
Ashlee Olsen
processor • Oct 23, 2025, 2:33 PM
submitted PA#2477423
Ashlee Olsen
processor • Oct 23, 2025, 3:49 PM
@Stephanie D WO 26248 FR feedback:
10/23/2025sbabbitt@forestriverinc.comWhere was the water dripping and I am going to need photos of the inside please
Stephanie Davis
dealer_or_external • Oct 23, 2025, 4:41 PM
Ashlee, the water is leaking out the front cap at the corner molding on passenger side.
Ashlee Olsen
processor • Oct 23, 2025, 4:55 PM
Notes made in FR
Ashlee Olsen
processor • Oct 24, 2025, 11:53 AM
@Stephanie D WO 26248 FR feedback:
Feedback10/24/2025sbabbitt@forestriverinc.comNo LOL I meant where is it dripping at in the coach if it was seen dripping from the lights.
Stephanie Davis
dealer_or_external • Oct 24, 2025, 4:46 PM
It is not dripping on the inside of the coach :) Just the passenger side corner molding!!!!
Ashlee Olsen
processor • Oct 24, 2025, 5:46 PM
Thanks, notes made in FR
Ashlee Olsen
processor • Oct 27, 2025, 11:51 AM
approved
job 1 1
job 2 1
Stephanie Davis
dealer_or_external • Oct 28, 2025, 11:49 AM
Approved to order the following,
Line 2: skylight
Cole Perkins
dealer_or_external • Nov 24, 2025, 1:44 PM
@Tessa C
Tessa Coffey
dealer_or_external • Nov 25, 2025, 10:15 AM
@Stephanie D ON ORDER 17578
Tessa Coffey
dealer_or_external • Dec 3, 2025, 1:25 PM
@Stephanie D ALL PARTS HERE FOR THIS ONE (S/O SU)
Ashlee Olsen
processor • Dec 12, 2025, 4:30 PM
submitted C#2477423
Ashlee Olsen
processor • Dec 15, 2025, 2:21 PM
@Stephanie D WO 26248 FR feedback: job 1
12/15/2025LGreeney@forestriverinc.comWHY DID YOU NOT ORDER THE PARTS PER PART NUMBER PROVIDED ON TSB?
Stephanie Davis
dealer_or_external • Dec 15, 2025, 4:06 PM
@Ashlee O To be very honest I would say Tessa got the part off Forest River portal and didn't go over the TSB. I did try to pull the part number provided on the TSB under that vin and it showed nothing. So, to answer her question my parts dept ordered what came up under that vin. I will make sure she is aware the recalls and TSB's maybe have literature she needs to order by. This was just a mistake in ordering not sure how they will go about that honestly.
Ashlee Olsen
processor • Dec 15, 2025, 4:41 PM
Thanks Stephanie! Notes made in FR
Ashlee Olsen
processor • Dec 31, 2025, 4:01 PM
paid $385.61 12/30 check #3086427
Claim Files
COMPLETED WO.pdf
pdf • Dec 12, 2025, 3:53 PM • 412,920 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26248/COMPLETED WO.pdf
WO.pdf
pdf • Oct 23, 2025, 1:33 PM • 407,824 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26248/WO.pdf
LINE 1 VIDEO.MOV
mov • Oct 23, 2025, 10:24 AM • 9,471,021 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26248/LINE 1 VIDEO.MOV