Claim explorer / evidence thread
Claim 26236
TRI 1202 • Ashlee • Paid • forest-river
risk 0.70
deadline Overdue / escalation ready
images 13
matched 0
Warranty deadline timeline
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58d elapsed • 0d remaining
Resolved
Overdue / escalation ready
58d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
30/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
missing_unit_id_photo • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
58 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
23
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
3 docs / 24 images
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Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
58 days open in the visible workflow; risk score 0.70.
Claim Summary
Evidence summary
images=13; damage=0; unit=0; parts=13; doc=0; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2022 Forest River • VIN 4X4TCRS20NS231509
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26236/COMPLETED WO.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
missing unit id photo • damage signal without damage photo
Comment Intelligence
Thread depth
31 indexed side comments on this claim.
Latest visible thread signal
Mar 24, 2026, 1:26 PM • processor • paid $951.32 3/17 check #3124374
Role mix
Dealer 0 • OEM 0 • Processor 8
Decision cues
Denial signals 0 • info / missing-doc asks 13 • approval signals 2
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Work missing-doc or reply asks first from the thread.
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Images
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Claim Lines
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Evidence Thread
Ashlee Olsen
processor • Oct 22, 2025, 4:12 PM
submitted PA#2476175
Ashlee Olsen
processor • Oct 23, 2025, 12:47 PM
@Stephanie D WO 26236 FR feedback:
Authorized10/23/2025shalsey@forestriverinc.comAFTER REVIEWING ALL PHOTOS CEDAR CREEK WILL AUTHORIZE GOODWILL PARTS ONLY DUE TO THE UNIT HAS BEEN OUT OF THE 1 YEAR MANUFACTURE PERIOD SINCE 2/8/2025, AND I SEE NO DOCUMENTATION ON MISSING SCREWS LISTED WHILE UNDER WARRANTY.
Let me know how you'd like to proceed! Thank you
Stephanie Davis
dealer_or_external • Oct 23, 2025, 2:07 PM
Ashlee, I spoke with Russ, and he is having @Cole P get an estimate together for his insurance. Hopefully we can get this moving and over to his insurance before Forest River demands feedback!
Stephanie Davis
dealer_or_external • Oct 23, 2025, 2:08 PM
@Cole P Let us know when you have an Est ready, please.
Cole Perkins
dealer_or_external • Oct 23, 2025, 2:20 PM
@Tessa C need pricing on wall panels, seam tape, batton, and kitchen sink assembly
Cole Perkins
dealer_or_external • Oct 23, 2025, 2:34 PM
bathroom sink btw
Ashlee Olsen
processor • Oct 23, 2025, 2:49 PM
Ok, I will just leave the folder in info needed until we know how we're going to move forward. Thank you!
Tessa Coffey
dealer_or_external • Oct 23, 2025, 3:38 PM
@Cole P
wall panel F100227237 $106.99
seam tape F100183815 $.99 per foot
batton F100185320 $10.99
had to send them photos of the bathroom sink assembly. waiting on those part numbers
Cole Perkins
dealer_or_external • Nov 4, 2025, 1:27 PM
any word on that sink assembly
Tessa Coffey
dealer_or_external • Nov 4, 2025, 1:29 PM
@Cole P I will reach back out
Cole Perkins
dealer_or_external • Dec 17, 2025, 10:21 AM
@Tessa C i have found part numbers for batton (f10018532), tape (f100183815), and paneling(f100227237), I need part numbers and pricing for the bathroom cabinet that is peeling. These are all the photos we have if you need more info let me know!
Cole Perkins
dealer_or_external • Dec 17, 2025, 10:26 AM
jk I have two stiles f100234073 f100234071
Cole Perkins
dealer_or_external • Dec 18, 2025, 11:56 AM
F100162414 6.99
Cole Perkins
dealer_or_external • Dec 18, 2025, 12:00 PM
F100170173 45.99
Ashlee Olsen
processor • Dec 30, 2025, 2:32 PM
@Stephanie D any word on this one?
Cole Perkins
dealer_or_external • Dec 30, 2025, 2:33 PM
we sent the estimate over to him a couple of weeks ago
Cole Perkins
dealer_or_external • Dec 30, 2025, 2:35 PM
the customer called his insurance
Ashlee Olsen
processor • Dec 30, 2025, 3:53 PM
Ok, sounds good, thanks for the update!
Ashlee Olsen
processor • Feb 4, 2026, 4:01 PM
@Stephanie D any update on this one? As of now, it's approved for parts only as goodwill
AFTER REVIEWING ALL PHOTOS CEDAR CREEK WILL AUTHORIZE GOODWILL PARTS ONLY DUE TO THE UNIT HAS BEEN OUT OF THE 1 YEAR MANUFACTURE PERIOD SINCE 2/8/2025, AND I SEE NO DOCUMENTATION ON MISSING SCREWS LISTED WHILE UNDER WARRANTY.
Stephanie Davis
dealer_or_external • Feb 6, 2026, 10:11 AM
@Cole P per our conversation on this please advise which way you would like to go!
Cole Perkins
dealer_or_external • Feb 6, 2026, 12:51 PM
order the parts
Stephanie Davis
dealer_or_external • Feb 7, 2026, 11:46 AM
@Tessa C Please order the parts for line 1 if you have not already. This one has been a little wild!
Tessa Coffey
dealer_or_external • Feb 7, 2026, 12:24 PM
@Stephanie D reached back out to Brooke about cabinet
Tessa Coffey
dealer_or_external • Feb 10, 2026, 10:03 AM
@Cole P on order 17724
Tessa Coffey
dealer_or_external • Feb 16, 2026, 11:20 AM
@Cole P PARTIAL PARTS ARE HERE. STILL WAITING ON MORE PARTS
Cole Perkins
dealer_or_external • Feb 16, 2026, 11:36 AM
@Stephanie D
Stephanie Davis
dealer_or_external • Feb 16, 2026, 11:37 AM
What????? @Cole P
Tessa Coffey
dealer_or_external • Mar 6, 2026, 11:06 AM
@Stephanie D ALL PARTS ARE HERE ON THIS ONE NOW
Stephanie Davis
dealer_or_external • Mar 6, 2026, 1:07 PM
@Ashlee O This one is a little different! Russ and Cole agreed since they are "good willing" the parts we would take them up on the offer. I have a completed WO with parts and shipping. This is ready to process!
Ashlee Olsen
processor • Mar 6, 2026, 2:24 PM
submitted C#2476175
Ashlee Olsen
processor • Mar 24, 2026, 1:26 PM
paid $951.32 3/17 check #3124374
Claim Files
COMPLETED WO.pdf
pdf • Mar 6, 2026, 1:02 PM • 412,713 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26236/COMPLETED WO.pdf
WO.pdf
pdf • Dec 17, 2025, 10:18 AM • 391,137 bytes
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/26236/WO.pdf
WO.pdf
pdf • Oct 22, 2025, 3:01 PM • 391,137 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26236/WO.pdf