Claim explorer / evidence thread
Claim 26178
TRI 1202 • Ashlee • Paid • forest-river
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 18
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
18
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
50
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
36 docs / 13 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26178/COMPLETED WO.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
13 indexed side comments on this claim.
Latest visible thread signal
Dec 31, 2025, 3:46 PM • processor • paid $749.19 12/30 check #3086427
Role mix
Dealer 0 • OEM 0 • Processor 5
Decision cues
Denial signals 0 • info / missing-doc asks 0 • approval signals 7
Best move
Thread shows approval language — verify payment / closeout.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
supporting-image
Warranty image (Line 2) shows the exterior side of a Forest River RV/travel trailer in a parking lot.
- **Visible components:** White sidewall panel, blue/gray/black exterior graphics/decals, black lower skirt/rock guard with fasteners, amber side marker light, tandem wheels/tires, black vertical support/arm at right, entry/step area partially visible at left.
- **Damage/defect:** No clear damage is visible in this photo. Sidewall, graphics, lower skirt, and support arm appear generally intact
Human interpretation • confidence 0.00
supporting-image
Exterior side of a Forest River Rogue Armored RV/trailer. Visible components include white sidewall, large “ROGUE ARMORED” graphics, blue/gray lower decal striping, black lower skirt/underbody panel with fasteners, amber side marker light, and part of a wheel/tire.
No obvious structural damage is visible in this photo. The image appears to document the sidewall/graphics area, likely for claim line 2, but any claimed defect is unclear from this view. Decals and lower skirt appear generally intac
Human interpretation • confidence 0.00
supporting-image
Claim line 1 image shows an opened gray plastic electronics/control module enclosure inside an RV, with a green circuit board, multiple wire harness connectors, relays/capacitors, and indicator LED illuminated. A technician is holding multimeter/test leads against the board or terminals, indicating electrical diagnostic testing.
Visible condition/damage: no obvious burned components, broken wires, melted connectors, corrosion, or physical damage is clearly visible in this photo. The issue appea
Human interpretation • confidence 0.00
supporting-image
Claim line 1 image shows a close-up of an appliance wiring/technical label, likely on a refrigerator or cooling unit. No physical damage is visible in the photo.
Visible label/diagram items:
- “Main Control Panel”
- “Display Panel”
- “DC 12/24V,” “GND,” “PE”
- Components shown: fan, fridge/freezer temp sensors, defrost sensor, variable temp control/sensor, lamp switch, fridge LED, freezer LED, damper motors, heater 1/2, heat dissipation fan, defrosting heater, compressor, inverter panel.
- Stic
Human interpretation • confidence 0.00
supporting-image
Claim line 1 image shows the inside/back of an RV electronic wall control/thermostat-style module with the cover removed. Visible components include a white plastic housing, multi-pin plug connector, and colored low-voltage wires/harness (blue, red, green, black, white). Printed board/label markings are partially readable: “12V,” “5V,” “GND,” “D-TX,” “C-RX,” “ZONE,” and possible part text “J-BT331-X” / “AU7.820.102” (partially obscured).
No obvious burned area, broken plastic, corrosion, or det
Human interpretation • confidence 0.00
supporting-image
Image is obscured/blurred, likely by a finger over the camera lens. No RV components, damage, labels, document text, or repair area can be reliably identified. Repair context and claim-line linkage cannot be determined from this photo.
Human interpretation • confidence 0.00
supporting-image
Claim line 1 photo shows an electrical diagnostic check inside an RV cabinet/compartment area.
- **Visible components:** Klein Tools digital clamp multimeter with red/black test leads, black countertop/panel surface, light wood trim/rail, adjacent white cabinet/appliance edge.
- **Meter reading:** Display appears to show approximately **13.77 V** in **DC/auto** mode, suggesting a 12V system voltage check.
- **Damage observed:** No clear physical damage is visible in this image; it primarily doc
Human interpretation • confidence 0.00
supporting-image
Claim line 1 image shows an electrical diagnostic setup inside an RV/interior compartment area. A Klein Tools CL390 True RMS digital clamp multimeter is connected with red/black leads and set to DC volts/auto range. Display appears to read approximately 12.3 V DC, suggesting verification of a 12-volt circuit or power supply.
Visible components: multimeter, test leads, dark cabinet/compartment surface, light wood trim/panel, black fabric/carpeted interior material. No obvious physical damage is
Human interpretation • confidence 0.00
supporting-image
Claim image for **Forest River case 26178 / Line 2**.
Visible: close-up of an exterior body seam/trim area, with a **white panel above a dark/black lower component**. The seam/sealant line appears **uneven, wavy, and possibly separated or poorly adhered** in spots. No clear crack, impact damage, part label, or readable text is visible. Image is blurry/very close, so exact component is uncertain; likely exterior trim/sealant or skirt/fender/body seam repair context.
Human interpretation • confidence 0.00
supporting-image
Image is largely obscured by a finger/hand over the lens and is out of focus. No identifiable RV component, damage, labels, document text, or repair area is visible.
Claim-line linkage: cannot determine from this photo; it does not provide usable evidence for a specific warranty repair or damaged part.
Human interpretation • confidence 0.00
supporting-image
Close-up of a glossy light-colored RV exterior panel/skin at a lower edge with black trim/seal underneath. A hand is pulling/holding the trim area, showing a gap or separation along the black seal/edge where it appears loose or not fully bonded. No labels, VIN, or document text visible. Likely supports claim line 2 for exterior trim/seal separation or repair/reseal of lower body edge.
Human interpretation • confidence 0.00
supporting-image
Claim line 1 image shows the interior data/specification label for an RV refrigerator, not visible damage.
- Component/part: InVision 17 cu ft RV Refrigerator.
- Label details visible:
- Model No.: 100-2552
- Color: Black
- Rated Voltage: DC12V/24V
- Climate Type: N, ST
- Gross Volume: 16.95 cu ft
- Fridge Volume: 7.52 cu ft
- Freezer Volume: 5.37 cu ft
- Vari-Temp Volume: 4.06 cu ft
- Refrigerant: R600a/68g
- N.W.: 102 kg
- Product size: 32.8 x 26.9 x 72.1 in
- Serial/p
Human interpretation • confidence 0.00
supporting-image
Claim line 1 image shows an RV interior ceiling area reflected in a mirror/phone photo. Visible components include a decorative multi-globe ceiling light fixture, linear LED strip lighting, dark ceiling/trim beams, and a round ceiling vent/register. No labels, paperwork, or readable text are visible. No clear damage is identifiable from this photo; any defect is unclear due to reflection/glare and partial obstruction by the person/phone. Linkage: likely intended to document the ceiling/light/tri
Human interpretation • confidence 0.00
Claim Lines
complaint
FRIDGE LIGHTS WILL NOT TURN ON CHECK AND ADVISE
needs-review • confidence 0.20
complaint
FRIDGE LIGHTS WILL NOT TURN ON CHECK AND ADVISE
needs-review • confidence 0.20
complaint
FRIDGE LIGHTS WILL NOT TURN ON CHECK AND ADVISE
needs-review • confidence 0.03
cause
TECH CONFIRMED 13.7 VOLT COMING IN AND FRIDGE NOT TURNING ON. DISCONNECTED POWER AND WAITED 5 MINS TO RESET. LIGHT ON FRONT OF DOOR IS VERY DIM. DANIEL, JONI Customer #: 83879
needs-review • confidence 0.26
cause
TECH CONFIRMED 13.7 VOLT COMING IN AND FRIDGE NOT TURNING ON. DISCONNECTED POWER AND WAITED 5 MINS TO RESET. LIGHT ON FRONT OF DOOR IS VERY DIM. DANIEL, JONI Customer #: 83879
needs-review • confidence 0.26
cause
TECH CONFIRMED 13.7 VOLT COMING IN AND FRIDGE NOT TURNING ON. DISCONNECTED POWER AND WAITED 5 MINS TO RESET. LIGHT ON FRONT OF DOOR IS VERY DIM. DANIEL, JONI Customer #: 83879
needs-review • confidence 0.09
correction
REPLACE CONTROL BOARD ON FRIDGE AND TEST
needs-review • confidence 0.26
correction
REPLACE CONTROL BOARD ON FRIDGE AND TEST
needs-review • confidence 0.26
correction
REPLACE CONTROL BOARD ON FRIDGE AND TEST
needs-review • confidence 0.09
complaint
CUSTOMER STATES FENDERSKIRT ON DS IS NOT SECURED PROPERLY CHECK AND ADVISE
needs-review • confidence 0.17
complaint
CUSTOMER STATES FENDERSKIRT ON DS IS NOT SECURED PROPERLY CHECK AND ADVISE
needs-review • confidence 0.17
complaint
CUSTOMER STATES FENDERSKIRT ON DS IS NOT SECURED PROPERLY CHECK AND ADVISE
needs-review • confidence 0.03
cause
METAL CUT TOO LONG FROM FACTORY AND BOWS OUT IN THE MIDDLE
needs-review • confidence 0.17
cause
METAL CUT TOO LONG FROM FACTORY AND BOWS OUT IN THE MIDDLE
needs-review • confidence 0.17
cause
METAL CUT TOO LONG FROM FACTORY AND BOWS OUT IN THE MIDDLE
needs-review • confidence 0.03
correction
REMOVE METAL AND REPLACE WITH NEW METAL
needs-review • confidence 0.17
correction
REMOVE METAL AND REPLACE WITH NEW METAL
needs-review • confidence 0.17
correction
REMOVE METAL AND REPLACE WITH NEW METAL
needs-review • confidence 0.03
Evidence Thread
Ashlee Olsen
processor • Oct 10, 2025, 3:07 PM
submitted PA#2464557
Ashlee Olsen
processor • Oct 10, 2025, 5:31 PM
Pending vendor
Ashlee Olsen
processor • Oct 13, 2025, 6:54 PM
approved
job 1 1 10/13/2025eallen@forestriverinc.comvendor authorized for the R&R of the COMPRESSOR CONTROL BOARD at 1.00hr labor thank you: Good morning Thank you for reaching out. At this time InVision has approved preauthorization for a COMPRESSOR CONTROL BOARD replacement. Please see allotments below: LABOR AUTHORIZATION APPROVAL TIME APPROVED FOR REPAIR: 1.0HRS REPAIR DESCRIPTION: REPLACE COMPRESSOR CONTROL BOARD REPAIR/REPLACEMENT PART NUMBER: 100917 **ALL INVISION UNITS SERIAL NUMBERS MUST BE LISTED ON VCB FOR APPROVAL** If you have any other questions, please let me know. Thank you and have a great day! Damyen Barnard Customer Service Specialist InVision and Forma Brands of Airxcel 2525 John Weaver Pkwy Elkhart, IN 46514 Office: 574.264.2699 Warranty: 574-247-9235 www.Airxcel.com
job 2 1
Stephanie Davis
dealer_or_external • Oct 17, 2025, 4:22 PM
@Tessa C Approved to order the following.
Line 1: compressor control board (P/N 100917) vendor sent the part number in the approval.
Line 2: lower metal on door side
Tessa Coffey
dealer_or_external • Oct 21, 2025, 9:32 AM
@Stephanie D per our conversation this morning. I emailed forest river to see if they had a part number for this control board.
Tessa Coffey
dealer_or_external • Oct 22, 2025, 9:27 AM
@Stephanie D ON ORDER 17498
Tessa Coffey
dealer_or_external • Oct 30, 2025, 9:24 AM
@Stephanie D emailed forest river on damaged metal skirt
Tessa Coffey
dealer_or_external • Oct 30, 2025, 12:46 PM
@Stephanie D COMPRESSOR CONTROL BOARD IS HERE. S/O A-F
Stephanie Davis
dealer_or_external • Oct 31, 2025, 8:48 AM
Thank you, all we like is that metal that came in damaged and we will get this completed!!!!!! :)
Tessa Coffey
dealer_or_external • Oct 31, 2025, 8:55 AM
@Stephanie D YES MA'AM
Tessa Coffey
dealer_or_external • Nov 11, 2025, 1:49 PM
@Stephanie D metal for this unit came in. Me and Cory inspected for damage. looked good (BAY)
Ashlee Olsen
processor • Dec 16, 2025, 11:40 AM
submitted C#2464557
Ashlee Olsen
processor • Dec 31, 2025, 3:46 PM
paid $749.19 12/30 check #3086427
Claim Files
COMPLETED WO.pdf
pdf • Dec 16, 2025, 11:27 AM • 413,175 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26178/COMPLETED WO.pdf
WO.pdf
pdf • Oct 10, 2025, 1:56 PM • 389,876 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26178/WO.pdf
IMG_0323.HEIC
supporting-image • Oct 10, 2025, 1:56 PM • 2,217,078 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26178/IMG_0323.HEIC
IMG_0322.HEIC
supporting-image • Oct 10, 2025, 1:56 PM • 2,604,988 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26178/IMG_0322.HEIC
IMG_0324.HEIC
supporting-image • Oct 10, 2025, 1:56 PM • 827,809 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26178/IMG_0324.HEIC
IMG_0321.HEIC
supporting-image • Oct 10, 2025, 1:56 PM • 1,138,960 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26178/IMG_0321.HEIC
IMG_0320.HEIC
supporting-image • Oct 10, 2025, 1:56 PM • 706,264 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26178/IMG_0320.HEIC
IMG_0319.HEIC
supporting-image • Oct 10, 2025, 1:56 PM • 1,093,898 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26178/IMG_0319.HEIC
IMG_0318.HEIC
supporting-image • Oct 10, 2025, 1:56 PM • 1,446,596 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26178/IMG_0318.HEIC
IMG_0317.HEIC
supporting-image • Oct 10, 2025, 1:56 PM • 1,476,331 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26178/IMG_0317.HEIC
IMG_0316.HEIC
supporting-image • Oct 10, 2025, 1:56 PM • 1,600,061 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26178/IMG_0316.HEIC
IMG_0313.HEIC
supporting-image • Oct 10, 2025, 1:56 PM • 828,140 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26178/IMG_0313.HEIC
IMG_0312.HEIC
supporting-image • Oct 10, 2025, 1:56 PM • 1,155,422 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26178/IMG_0312.HEIC
IMG_0311.HEIC
supporting-image • Oct 10, 2025, 1:56 PM • 1,025,262 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26178/IMG_0311.HEIC
IMG_0310.HEIC
supporting-image • Oct 10, 2025, 1:56 PM • 1,288,774 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26178/IMG_0310.HEIC
IMG_0309.HEIC
supporting-image • Oct 10, 2025, 1:56 PM • 1,426,967 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26178/IMG_0309.HEIC
IMG_0307.HEIC
supporting-image • Oct 10, 2025, 1:56 PM • 1,461,582 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26178/IMG_0307.HEIC
IMG_0308.HEIC
supporting-image • Oct 10, 2025, 1:56 PM • 1,230,513 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26178/IMG_0308.HEIC
IMG_0306.HEIC
supporting-image • Oct 10, 2025, 1:56 PM • 1,726,027 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26178/IMG_0306.HEIC
IMG_0305.HEIC
supporting-image • Oct 10, 2025, 1:56 PM • 1,763,632 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26178/IMG_0305.HEIC
IMG_0304.HEIC
supporting-image • Oct 10, 2025, 1:56 PM • 1,970,195 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26178/IMG_0304.HEIC
IMG_0303.HEIC
supporting-image • Oct 10, 2025, 1:56 PM • 1,882,661 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26178/IMG_0303.HEIC
IMG_0302.HEIC
supporting-image • Oct 10, 2025, 1:55 PM • 1,510,667 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26178/IMG_0302.HEIC
IMG_0301.HEIC
supporting-image • Oct 10, 2025, 1:55 PM • 1,708,820 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26178/IMG_0301.HEIC
IMG_0300.HEIC
supporting-image • Oct 10, 2025, 1:55 PM • 800,287 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26178/IMG_0300.HEIC
IMG_0299.HEIC
supporting-image • Oct 10, 2025, 1:55 PM • 750,499 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26178/IMG_0299.HEIC
IMG_0298.HEIC
supporting-image • Oct 10, 2025, 1:55 PM • 1,622,088 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26178/IMG_0298.HEIC
IMG_0296.HEIC
supporting-image • Oct 10, 2025, 1:55 PM • 1,764,696 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26178/IMG_0296.HEIC
IMG_0297.HEIC
supporting-image • Oct 10, 2025, 1:55 PM • 855,484 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26178/IMG_0297.HEIC
IMG_0295.HEIC
supporting-image • Oct 10, 2025, 1:55 PM • 1,197,340 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26178/IMG_0295.HEIC
IMG_0294.HEIC
supporting-image • Oct 10, 2025, 1:55 PM • 1,460,177 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26178/IMG_0294.HEIC
IMG_0290.HEIC
supporting-image • Oct 10, 2025, 1:55 PM • 1,127,968 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26178/IMG_0290.HEIC
IMG_0292.HEIC
supporting-image • Oct 10, 2025, 1:55 PM • 1,238,338 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26178/IMG_0292.HEIC
IMG_0291.HEIC
supporting-image • Oct 10, 2025, 1:55 PM • 895,573 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26178/IMG_0291.HEIC
IMG_0289.HEIC
supporting-image • Oct 10, 2025, 1:55 PM • 1,107,608 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26178/IMG_0289.HEIC
IMG_0293.HEIC
supporting-image • Oct 10, 2025, 1:55 PM • 844,519 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26178/IMG_0293.HEIC