Claim explorer / evidence thread
Claim 26150
TRI 1202 • Ashlee • Paid • nucamp
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 88
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
146d elapsed • 0d remaining
Analyzed
Completed stage
146d elapsed • 0d remaining
Awaiting OEM
Completed stage
146d elapsed • 0d remaining
Auto-Approved
Completed stage
146d elapsed • 0d remaining
Payment Due
Completed stage
146d elapsed • 0d remaining
Escalation Eligible
Completed stage
146d elapsed • 0d remaining
Resolved
Overdue / escalation ready
146d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$250.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
88
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
146 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
18
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Oct 19, 2026, 2:56 AM.
Indexed evidence
0 docs / 0 images
No indexed documents or images are available for a dispute-ready bundle yet.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
146 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26150/LINE 10 REQUESTED MS TAG.jpg
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Oct 19, 2026, 2:56 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
21 indexed side comments on this claim.
Latest visible thread signal
Dec 31, 2025, 3:44 PM • processor • paid $1502.64 12/30 check #3088362
Role mix
Dealer 0 • OEM 0 • Processor 11
Decision cues
Denial signals 2 • info / missing-doc asks 8 • approval signals 4
Best move
Work missing-doc or reply asks first from the thread.
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Images
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Claim Lines
complaint
ODS (DRIVER SIDE) HAS A ROUND SPOT THAT LOOKS TO HAVE BEEN REPAIRED PRIOR TO DELIVERY. THIS AREA IS VERY WAVEY AND MAKES AREA LOOK AS IF IT IS SINKING IN.
needs-review • confidence 0.23
complaint
ODS (DRIVER SIDE) HAS A ROUND SPOT THAT LOOKS TO HAVE BEEN REPAIRED PRIOR TO DELIVERY. THIS AREA IS VERY WAVEY AND MAKES AREA LOOK AS IF IT IS SINKING IN.
needs-review • confidence 0.23
complaint
ODS (DRIVER SIDE) HAS A ROUND SPOT THAT LOOKS TO HAVE BEEN REPAIRED PRIOR TO DELIVERY. THIS AREA IS VERY WAVEY AND MAKES AREA LOOK AS IF IT IS SINKING IN.
needs-review • confidence 0.09
cause
NOTED ON DAF AREA WAS LIKE THIS AT DELIVERY AND LOOKS TO HAVE BEEN A PRIOR REPAIR FROM FACTORY. TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.23
cause
NOTED ON DAF AREA WAS LIKE THIS AT DELIVERY AND LOOKS TO HAVE BEEN A PRIOR REPAIR FROM FACTORY. TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.23
cause
NOTED ON DAF AREA WAS LIKE THIS AT DELIVERY AND LOOKS TO HAVE BEEN A PRIOR REPAIR FROM FACTORY. TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.06
correction
SAND AND REPAIR, PAINT AND CLEAN AREA
needs-review • confidence 0.23
correction
SAND AND REPAIR, PAINT AND CLEAN AREA
needs-review • confidence 0.23
correction
SAND AND REPAIR, PAINT AND CLEAN AREA
needs-review • confidence 0.06
complaint
ENTRY DOOR STEP SIDE WALL COVER IS SCRATCHED
needs-review • confidence 0.29
complaint
ENTRY DOOR STEP SIDE WALL COVER IS SCRATCHED
needs-review • confidence 0.29
complaint
ENTRY DOOR STEP SIDE WALL COVER IS SCRATCHED
needs-review • confidence 0.12
cause
NOTED ON DAF
needs-review • confidence 0.17
cause
NOTED ON DAF
needs-review • confidence 0.17
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
REMOVE AND REPLACE THE STEP SURROUND
needs-review • confidence 0.23
correction
REMOVE AND REPLACE THE STEP SURROUND
needs-review • confidence 0.23
correction
REMOVE AND REPLACE THE STEP SURROUND
needs-review • confidence 0.06
complaint
FALSE WALL AT TV BEHIND DRIVER SEAT HAS TWO NAILS COMING THROUGH IT AT THE BOTTOM
needs-review • confidence 0.20
complaint
FALSE WALL AT TV BEHIND DRIVER SEAT HAS TWO NAILS COMING THROUGH IT AT THE BOTTOM
needs-review • confidence 0.20
complaint
FALSE WALL AT TV BEHIND DRIVER SEAT HAS TWO NAILS COMING THROUGH IT AT THE BOTTOM
needs-review • confidence 0.03
cause
NOTED ON DAF
needs-review • confidence 0.17
cause
NOTED ON DAF
needs-review • confidence 0.17
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
SECURE NAILS IN PROPERLY THEN FILL AND BLEND AREA DENIED Subtotal for
needs-review • confidence 0.20
correction
SECURE NAILS IN PROPERLY THEN FILL AND BLEND AREA DENIED Subtotal for
needs-review • confidence 0.20
correction
SECURE NAILS IN PROPERLY THEN FILL AND BLEND AREA DENIED Subtotal for
needs-review • confidence 0.04
complaint
KITCHEN CABINET ABOVE STOVE IS CHIPPED *26150*
needs-review • confidence 0.26
complaint
KITCHEN CABINET ABOVE STOVE IS CHIPPED *26150*
needs-review • confidence 0.26
complaint
KITCHEN CABINET ABOVE STOVE IS CHIPPED *26150*
needs-review • confidence 0.11
cause
NOTED ON DAF
needs-review • confidence 0.21
cause
NOTED ON DAF
needs-review • confidence 0.21
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
FILL AND COLOR AREA
needs-review • confidence 0.25
correction
FILL AND COLOR AREA
needs-review • confidence 0.25
correction
FILL AND COLOR AREA
needs-review • confidence 0.04
complaint
BACK SPLASH AT THE STOVE IS CRACKED AND SCRATCHED
needs-review • confidence 0.23
complaint
BACK SPLASH AT THE STOVE IS CRACKED AND SCRATCHED
needs-review • confidence 0.23
complaint
BACK SPLASH AT THE STOVE IS CRACKED AND SCRATCHED
needs-review • confidence 0.03
cause
NOTED ON DAF TN, TRI-AM RV CENTER-EAST Customer #: 47602 DAMAGED AT FACTORY
needs-review • confidence 0.23
cause
NOTED ON DAF TN, TRI-AM RV CENTER-EAST Customer #: 47602 DAMAGED AT FACTORY
needs-review • confidence 0.23
cause
NOTED ON DAF TN, TRI-AM RV CENTER-EAST Customer #: 47602 DAMAGED AT FACTORY
needs-review • confidence 0.06
correction
REMOVE AND REPLACE BACK SPLASH
needs-review • confidence 0.23
correction
REMOVE AND REPLACE BACK SPLASH
needs-review • confidence 0.23
correction
REMOVE AND REPLACE BACK SPLASH
needs-review • confidence 0.00
complaint
PIECE OF TRIM WAS NOT CAPPED OFF LIKE THE OTHER SIDE. MAKES TRIM LOOK BROKEN *47602*
partial-match • confidence 0.48
complaint
PIECE OF TRIM WAS NOT CAPPED OFF LIKE THE OTHER SIDE. MAKES TRIM LOOK BROKEN *47602*
partial-match • confidence 0.48
complaint
PIECE OF TRIM WAS NOT CAPPED OFF LIKE THE OTHER SIDE. MAKES TRIM LOOK BROKEN *47602*
needs-review • confidence 0.16
cause
NOTED ON DAF
needs-review • confidence 0.22
cause
NOTED ON DAF
needs-review • confidence 0.22
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
FILL COLOR AND BLEND AREA TO MATCH
needs-review • confidence 0.22
correction
FILL COLOR AND BLEND AREA TO MATCH
needs-review • confidence 0.22
correction
FILL COLOR AND BLEND AREA TO MATCH
needs-review • confidence 0.04
complaint
DRAWER IN BEDROOM WILL NOT CLOSE ALL THE WAY
needs-review • confidence 0.25
complaint
DRAWER IN BEDROOM WILL NOT CLOSE ALL THE WAY
needs-review • confidence 0.25
complaint
DRAWER IN BEDROOM WILL NOT CLOSE ALL THE WAY
needs-review • confidence 0.04
cause
NOTED ON DAF
needs-review • confidence 0.21
cause
NOTED ON DAF
needs-review • confidence 0.21
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
REMOVE DRAWER AND GUIDES, INSTALL NEW GUIDES AND REINSTALL DRAWER
needs-review • confidence 0.25
correction
REMOVE DRAWER AND GUIDES, INSTALL NEW GUIDES AND REINSTALL DRAWER
needs-review • confidence 0.25
correction
REMOVE DRAWER AND GUIDES, INSTALL NEW GUIDES AND REINSTALL DRAWER
needs-review • confidence 0.04
complaint
DRAWER IN KITCHEN AT THE MICROWAVE WILL NOT CLOSE ALL THE WAY
needs-review • confidence 0.25
complaint
DRAWER IN KITCHEN AT THE MICROWAVE WILL NOT CLOSE ALL THE WAY
needs-review • confidence 0.25
complaint
DRAWER IN KITCHEN AT THE MICROWAVE WILL NOT CLOSE ALL THE WAY
needs-review • confidence 0.04
cause
NOTED DAF *26150*
needs-review • confidence 0.21
cause
NOTED DAF *26150*
needs-review • confidence 0.21
cause
NOTED DAF *26150*
needs-review • confidence 0.00
correction
REMOVE DRAWER AND GUIDE, REPLACE DRAWER GUIDE AND REINSTALL DRAWER
needs-review • confidence 0.25
correction
REMOVE DRAWER AND GUIDE, REPLACE DRAWER GUIDE AND REINSTALL DRAWER
needs-review • confidence 0.25
correction
REMOVE DRAWER AND GUIDE, REPLACE DRAWER GUIDE AND REINSTALL DRAWER
needs-review • confidence 0.04
complaint
TRIM ON CEILING IS CRACKED IN THE LIVING AREA SLIDE OUT
needs-review • confidence 0.25
complaint
TRIM ON CEILING IS CRACKED IN THE LIVING AREA SLIDE OUT
needs-review • confidence 0.25
complaint
TRIM ON CEILING IS CRACKED IN THE LIVING AREA SLIDE OUT
needs-review • confidence 0.09
cause
NOTED ON DAF TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.22
cause
NOTED ON DAF TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.22
cause
NOTED ON DAF TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.03
correction
REMOVE DAMAGED TRIM AND REPLACE WITH NEW TRIM
needs-review • confidence 0.22
correction
REMOVE DAMAGED TRIM AND REPLACE WITH NEW TRIM
needs-review • confidence 0.22
correction
REMOVE DAMAGED TRIM AND REPLACE WITH NEW TRIM
needs-review • confidence 0.06
complaint
FRIDGE IS SCRATCHED ON THE INSIDE WHEN YOU OPEN THE DOOR *47602*
needs-review • confidence 0.26
complaint
FRIDGE IS SCRATCHED ON THE INSIDE WHEN YOU OPEN THE DOOR *47602*
needs-review • confidence 0.26
complaint
FRIDGE IS SCRATCHED ON THE INSIDE WHEN YOU OPEN THE DOOR *47602*
needs-review • confidence 0.09
cause
NOTED ON DAF
needs-review • confidence 0.17
cause
NOTED ON DAF
needs-review • confidence 0.17
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
REMOVE CURRENT FRIDGE, REPLACE WITH NEW FRIDGE
needs-review • confidence 0.20
correction
REMOVE CURRENT FRIDGE, REPLACE WITH NEW FRIDGE
needs-review • confidence 0.20
correction
REMOVE CURRENT FRIDGE, REPLACE WITH NEW FRIDGE
needs-review • confidence 0.03
Evidence Thread
Ashlee Olsen
processor • Oct 3, 2025, 3:15 PM
submitted PA#2457282
Ashlee Olsen
processor • Oct 3, 2025, 5:24 PM
@Stephanie D WO26150 FR feedback:
job 1 this is normal and us usually due to the aluminum frame or something being screwed down too tight on the oposite side. Is there a cabinet or anything on the other side of the spot?
job 3 These are not nails coming though. THis is color fill to fill the nail holes. This is how this is filled and built as designed.
job 6 Built as designed
job 9 This is not cracked and is a separate piece of trim. This is where they meet. The repair is to color fill.
job 10 Who pulled the plastic off? Also we would not replace a refer for a scratch.
Stephanie Davis
dealer_or_external • Oct 6, 2025, 9:50 AM
@Ashlee O on Line 1, per my body tech this is a indentation from a previous repair. He stated nothing is on the other side in the interior part that is the cause of this indentation.
Ashlee Olsen
processor • Oct 6, 2025, 11:35 AM
Thank you, noted in FR for line 1. Do you have anything for the rest of the feedback or are you ok moving forward with what they said?
Stephanie Davis
dealer_or_external • Oct 6, 2025, 12:01 PM
We will just move forward please with the rest!
Ashlee Olsen
processor • Oct 6, 2025, 6:03 PM
@Stephanie D FR feedback:
Job 10 10/06/2025sbabbitt@forestriverinc.comSent back with no response to question asked will result in a denial. Also the model and Serial number is blank on the claim and needs filled out please
Can you get me a clear photo of the M&S number please? Thank you!
Stephanie Davis
dealer_or_external • Oct 7, 2025, 9:31 AM
@Ashlee O I have attached two more clear photos of the complete model and serial number for the fridge.
The plastic on the fridge door was torn in this area when the DAF was being performed.
Ashlee Olsen
processor • Oct 7, 2025, 12:26 PM
@Stephanie D I'm sorry, but I'm not seeing the photo's you've attached today
Stephanie Davis
dealer_or_external • Oct 7, 2025, 12:39 PM
They are now there. I have no clue where I stuck them, if any where LOL
Ashlee Olsen
processor • Oct 7, 2025, 12:47 PM
Haha, thank you! Info added to PA
Ashlee Olsen
processor • Oct 7, 2025, 6:08 PM
@Stephanie D FR feedback line 10:
This is a minute scratch that was not noted previously. We do not install the doors or take the refer apart at the plant. It comes to us and is installed as a complete refer. The repair for this would be to touch up and not replace unless you would like to reach out to the vendor for authorization of a replacment.
Let me know how you'd like to proceed!
Stephanie Davis
dealer_or_external • Oct 8, 2025, 11:16 AM
@Ashlee O We can do a touch up and let's see if they will do a half hour labor. I have also noted this on my end when the unit sales and the customer point it out, we will then proceed further. Thanks!
Ashlee Olsen
processor • Oct 8, 2025, 12:48 PM
Notes made, I'll keep you updated! Thank you!
Ashlee Olsen
processor • Oct 8, 2025, 4:37 PM
approved
job 1 3 NOVCB
job 2 .5 NOVCB
job 3 denied These are not nails coming through. This is color fill to fill the nail holes. This is how this is filled and built as designed
job 4 .3
job 5 .2 NOVCB
job 6 denied Built as designed
job 7 .2 VCB
job 8.2 VCB
job 9 .1 Per previous notes, authorization is to color fill, NOVCB
job 10 .25 Time is sufficient to touch up with paint. NOVCB
Stephanie Davis
dealer_or_external • Oct 9, 2025, 10:46 AM
@Tessa C Approved to order the following.
Line 2: surround cover for the entry steps. (I am not sure if this is the name for the part. Photos are on the cloud and folder. Let me know if you have any questions, I'll help!)
Line 5: back splash
Line 7: drawer guide
Line 8: drawer guide
Tessa Coffey
dealer_or_external • Oct 9, 2025, 1:33 PM
@Stephanie D ON ORDER 17471
Tessa Coffey
dealer_or_external • Oct 30, 2025, 11:45 AM
@Stephanie D reached out to get parts eta
Tessa Coffey
dealer_or_external • Oct 30, 2025, 2:06 PM
@Stephanie D update on part eta jeff said it shipped out today
Tessa Coffey
dealer_or_external • Nov 8, 2025, 9:48 AM
@Stephanie D ALL PARTS HERE AND INVOICED. GOOD TO ROLL ON THIS ONE
Ashlee Olsen
processor • Dec 18, 2025, 12:02 PM
submitted C#2457282
Ashlee Olsen
processor • Dec 31, 2025, 3:44 PM
paid $1502.64 12/30 check #3088362
Claim Files
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