Claim explorer / evidence thread
Claim 26144
TRI 1202 • Ashlee • Paid • forest-river
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 43
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$250.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
43
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
23
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
3 docs / 22 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26144/COMPLETED WO.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
11 indexed side comments on this claim.
Latest visible thread signal
Feb 11, 2026, 1:24 PM • processor • paid $1522.43 2/10 check #3106945
Role mix
Dealer 0 • OEM 0 • Processor 5
Decision cues
Denial signals 0 • info / missing-doc asks 2 • approval signals 2
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
supporting-image
Claim image “LINE 4 .JPG” shows a close-up of an RV interior finished surface near a wood-grain cabinet/trim edge.
- **Visible damage:** Light linear scratches/scuffs on a dark glossy/black panel or countertop-like surface, most noticeable as a diagonal bright scratch line near the center/lower area. Minor dust/debris specks visible.
- **Parts/components:** Dark finished flat panel/surface adjacent to brown wood-look vertical trim/cabinet side.
- **Labels/text:** No readable labels, tags, or do
Human interpretation • confidence 0.00
supporting-image
Image shows a close-up of a Samsung appliance identification label, likely inside/on a refrigerator.
- **Visible parts/components:** White appliance surface with factory label and SmartThings sticker.
- **Model/serial info visible:** Model code **RF18A5101SR/AA**; S/N appears **0HX24DBY502221E**. SmartThings/QR label also shows **RF18A5101SRAA06**.
- **Label text:** “1-800-SAMSUNG (726-7864),” factory warranty/accessory parts notice, “DO NOT REMOVE THIS LABEL,” FCC transmitter module informatio
Human interpretation • confidence 0.00
supporting-image
Claim line linkage: File name indicates LINE 4.
Image shows a Samsung appliance data label, likely on a refrigerator. No visible physical damage or failed component is shown.
Visible label details:
- Brand: Samsung
- Model: RF18A5101SR
- Refrigerant: R-600a / 61 g / 2.15 oz
- Rated voltage/frequency: 115 V / 60 Hz
- Rated current: 3.0 A
- Defrost input: 310 W
- Design pressures: 130 PSI / 55 PSI
- Manufacture date: May 2025
- Dimensions listed: 32 1/8 x 28 1/8 x 70; with handles depth listed a
Human interpretation • confidence 0.00
supporting-image
Warranty image for case 26144, claim line 5: Close-up of a smooth off-white/cream RV surface panel, likely an exterior or interior wall/side panel. Visible condition includes scattered light gray scuff marks, smudges, small dark specks, and minor surface scratches across the panel. No clear crack, hole, deformation, or broken component is visible. A darker area/reflection appears along the lower/right edge, but the affected component is not identifiable. No labels, VIN, part numbers, or document
Human interpretation • confidence 0.00
supporting-image
Warranty claim image review — case 26144, file “LINE 4 (2 (2).JPG”:
- **Visible component/area:** Close-up of a dark glossy exterior panel/surface, likely RV body/sidewall or painted/gelcoat panel. Exact location is unclear due to blur and tight framing.
- **Visible damage:** Several light-colored scuff/scratch marks are visible on the dark surface, mainly lower-left and lower-center/right. Marks appear superficial but could be finish scratches; no crack, hole, dent, or structural separation is
Human interpretation • confidence 0.00
supporting-image
Warranty image for Forest River claim case 26144, file “LINE 5 (3).JPG” / claim line 5.
Visible content: close-up of a white RV exterior body/side panel near a vertical molded corner/edge and adjacent graphic/trim area. Sky visible at right/top.
Damage/condition: multiple light gray scuff/scratch marks and surface dirt on the white fiberglass/gelcoat panel; small red/orange transfer mark near lower-right area. No clear crack, puncture, separation, or missing component visible in this photo.
P
Human interpretation • confidence 0.00
supporting-image
Claim line 3 image shows a close-up of a tan/gray textured interior surface, likely flooring or wall/vinyl panel material. Visible issue appears to be light scuffing/scratches or abrasion marks across the surface, with a diagonal shadow obscuring part of the view. No parts labels, documents, VIN, or readable text are visible. Repair context likely relates to cosmetic surface damage requiring inspection/cleaning, touch-up, or replacement depending on severity.
Human interpretation • confidence 0.00
supporting-image
- **Visible damage:** Small, thin linear scratch/scuff or pulled fiber mark on a tan/gray textured fabric/carpet-like surface. Damage appears localized.
- **Part/component shown:** Close-up of soft interior surface, likely carpet, upholstery, or flooring material; exact component not identifiable from image alone.
- **Labels/text:** No visible labels, tags, documents, or screenshot text.
- **Repair context:** Image likely documents a minor surface defect requiring touch-up, cleaning, fiber repai
Human interpretation • confidence 0.00
supporting-image
- **Visible damage/condition:** No clear physical damage visible. A white barcode/ID label appears partially lifted/curling away from a dark textured surface.
- **Parts/components shown:** Interior RV panel or component surface with adjacent light-colored trim/panel; attached manufacturer/part barcode sticker.
- **Labels/text:** Barcode visible. Printed text is mostly out of focus/obscured; only partial alphanumeric characters are readable, not enough to identify confidently.
- **Repair context:
Human interpretation • confidence 0.00
supporting-image
Claim line linkage: File name indicates Line 5.
Visible item/component: White glossy exterior RV body panel/cap, photographed close-up outdoors.
Visible damage/condition:
- Multiple light gray scuff/scratch marks across the white surface.
- Small dark nick/gouge or chip near the upper-right edge area.
- Minor dirt/debris specks on panel.
- No obvious large crack, hole, separation, or missing component visible in this image.
Labels/text: No readable labels, VIN, part numbers, or document/scree
Human interpretation • confidence 0.00
supporting-image
Claim image “LINE 4 (2).JPG” appears to document Line 4 damage on a Forest River RV exterior body panel/front cap or roof transition.
- **Visible component:** Glossy white molded exterior fiberglass/gelcoat panel, with partial gray/black side decal visible at lower right.
- **Visible damage/condition:** Surface waviness/raised crease or distortion running vertically along the white panel near center, with scattered small black/red scuffs, scratches, and dirt marks. No obvious through-crack or m
Human interpretation • confidence 0.00
supporting-image
Claim line 2 image shows an RV interior emergency exit window assembly.
- Visible components: black-framed egress/window, glass pane, lower latch/handle area, red “EXIT” label, interior wall trim/paneling.
- Visible condition/damage: no clear physical breakage, cracking, or missing parts visible in this photo. Window appears closed/intact; damage issue is not visually evident from this angle.
- Text/labels: “EXIT” printed in red on the window.
- Repair context: likely relates to an emergency ex
Human interpretation • confidence 0.00
supporting-image
Warranty claim image for Forest River case 26144, claim line 4: photo shows the interior side label of a Samsung appliance, likely a refrigerator.
Visible items:
- Samsung manufacturer data plate and warranty/SmartThings labels.
- Model appears to be **RF18A5101SR/AA**.
- Serial number visible but partially blurry; appears to begin with **0H24…**.
- Other label text includes Samsung support number **1-800-SAMSUNG (726-7864)** and SmartThings/QR code stickers.
- Certification marks visible, incl
Human interpretation • confidence 0.00
supporting-image
Claim line 1 image shows an RV interior vertical brown wood/laminate trim or stile next to a light-colored door/panel and wall. Visible issues include small white scuffs/chips on the brown trim face and possible separation/gap along the adjacent edge. Bottom area shows the trim meeting the floor with a dark gap/spacer visible. No labels, documents, or readable text are present. This appears to support a claim for interior trim/woodwork finish damage or fitment concern.
Human interpretation • confidence 0.00
supporting-image
Photo shows an RV emergency-exit window with a red latch/retainer at the lower frame.
Human interpretation • confidence 0.79
supporting-image
Claim line 2 image shows the interior lower edge of a black-framed window with a red latch/lock handle. The red handle appears out of position or partially detached/misaligned from its black mounting bracket/keeper area. Visible components include the window frame/track, latch hardware, screws, and interior wall/trim below. No readable labels or document text are visible. This supports a repair/replacement claim for the window latch/lock hardware or related adjustment.
Human interpretation • confidence 0.00
supporting-image
Image for claim line 3 shows a light wood-look panel/flooring surface next to carpet at the bottom edge. A large diagonal shadow/lighting change crosses the surface, making condition difficult to assess. No clear crack, hole, separation, or obvious damage is visible in this photo. No labels, documents, or readable text are present. Likely intended to document a flooring/panel finish concern for Forest River warranty claim case 26144, but visible damage is not clearly confirmed from this image al
Human interpretation • confidence 0.00
supporting-image
Claim line linkage: LINE 1 image.
Visible area/components: Interior RV cabinetry/doorway area with a vertical brown wood-look trim/jamb piece between a light beadboard wall panel and a light cabinet/drawer face with gold handle. Vinyl/wood-look floor at bottom.
Visible damage/condition: The vertical trim appears poorly fitted or separated, with a dark open gap along the left side. Small white scuffs/marks or possible fastener holes are visible on the trim face. Bottom area shows a small dark s
Human interpretation • confidence 0.00
supporting-image
Image shows an RV window/screen frame area with a red plastic window latch/handle mounted on a black lower track/rail. Surrounding components include the black window frame, lower sill/trim, glass pane, and interior wall/ledge.
Visible issue: the red latch/handle appears loose, misaligned, or not seated correctly in the track area; no major cracking or broken glass is visible. No readable labels or document text are present in the image.
Repair context: likely supports a warranty claim line fo
Human interpretation • confidence 0.00
supporting-image
Claim line 5 image shows a close-up of a glossy white/blue exterior RV body panel, likely sidewall or fiberglass/gelcoat surface. Visible damage appears to be light surface scratches/scuff marks with a small dark speck/chip near the center. No labels, VIN, measurements, tools, or repair documents are visible. The image supports a cosmetic exterior panel finish repair/paint or buffing claim, but the exact component location is unclear from the photo.
Human interpretation • confidence 0.00
supporting-image
Warranty image for Forest River claim case 26144, file “LINE 5 (6).jpg”:
- Shows a close-up of a glossy white exterior RV/body panel, likely sidewall or painted/fiberglass surface.
- Visible damage: light surface scratches/scuff marks and faint vertical/diagonal rub marks near the center-right area; one small dark speck/mark nearby.
- No broken parts, missing components, hardware, labels, VIN, or readable text visible.
- Repair context: likely documentation of cosmetic exterior finish damage re
Human interpretation • confidence 0.00
supporting-image
Claim line linkage: File name indicates Line 5.
Visible damage: Close-up of a glossy blue exterior panel/surface showing faint linear scratches/scuff marks and possible light abrasion in the finish. No obvious crack, hole, or broken component visible.
Parts/components: Painted/gelcoat exterior body panel or sidewall surface only; no distinct hardware shown.
Labels/text: No readable labels, documents, or screenshot text visible.
Repair context: Image appears to support cosmetic finish/body su
Human interpretation • confidence 0.00
Claim Lines
complaint
CHIPS/SCRATCHES ON STILE AT LIVING ROOM TV
needs-review • confidence 0.23
complaint
CHIPS/SCRATCHES ON STILE AT LIVING ROOM TV
needs-review • confidence 0.23
complaint
CHIPS/SCRATCHES ON STILE AT LIVING ROOM TV
needs-review • confidence 0.06
cause
NOTED ON DAF
needs-review • confidence 0.17
cause
NOTED ON DAF
needs-review • confidence 0.17
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
FILL, COLOR AND BLEND AREA
needs-review • confidence 0.20
correction
FILL, COLOR AND BLEND AREA
needs-review • confidence 0.20
correction
FILL, COLOR AND BLEND AREA
needs-review • confidence 0.03
complaint
EXIT WINDOW HAS DAYLIGHT COMING THROUGH AT THE BOTTOM
partial-match • confidence 0.36
complaint
EXIT WINDOW HAS DAYLIGHT COMING THROUGH AT THE BOTTOM
partial-match • confidence 0.36
complaint
EXIT WINDOW HAS DAYLIGHT COMING THROUGH AT THE BOTTOM
needs-review • confidence 0.17
cause
NOTED ON DAF OUTTER TRIM WAS NOT INSTALLED CORRECTLY *47602*
needs-review • confidence 0.27
cause
NOTED ON DAF OUTTER TRIM WAS NOT INSTALLED CORRECTLY *47602*
needs-review • confidence 0.27
cause
NOTED ON DAF OUTTER TRIM WAS NOT INSTALLED CORRECTLY *47602*
needs-review • confidence 0.06
correction
REMOVE SET SCREWS ON INTERIOR TRIM RING AROUND THE WINDOW. THEN RESECURE RING BACK IN CORRECT PLACE.
needs-review • confidence 0.32
correction
REMOVE SET SCREWS ON INTERIOR TRIM RING AROUND THE WINDOW. THEN RESECURE RING BACK IN CORRECT PLACE.
needs-review • confidence 0.32
correction
REMOVE SET SCREWS ON INTERIOR TRIM RING AROUND THE WINDOW. THEN RESECURE RING BACK IN CORRECT PLACE.
needs-review • confidence 0.13
complaint
SCRATCH ON KITCHEN TABLE
needs-review • confidence 0.20
complaint
SCRATCH ON KITCHEN TABLE
needs-review • confidence 0.20
complaint
SCRATCH ON KITCHEN TABLE
needs-review • confidence 0.03
cause
NOTED ON DAF
needs-review • confidence 0.17
cause
NOTED ON DAF
needs-review • confidence 0.17
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
FILL, COLOR AND BLEND AREA
needs-review • confidence 0.17
correction
FILL, COLOR AND BLEND AREA
needs-review • confidence 0.17
correction
FILL, COLOR AND BLEND AREA
needs-review • confidence 0.03
complaint
FRIDGE DOOR SCRATCHED
needs-review • confidence 0.17
complaint
FRIDGE DOOR SCRATCHED
needs-review • confidence 0.17
complaint
FRIDGE DOOR SCRATCHED
needs-review • confidence 0.03
cause
NOTED ON DAF
needs-review • confidence 0.17
cause
NOTED ON DAF
needs-review • confidence 0.17
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
REMOVE SCRATCHED DOOR AND REPLACE WITH NEW ONE
needs-review • confidence 0.20
correction
REMOVE SCRATCHED DOOR AND REPLACE WITH NEW ONE
needs-review • confidence 0.20
correction
REMOVE SCRATCHED DOOR AND REPLACE WITH NEW ONE
needs-review • confidence 0.03
complaint
RED SCRAPES ON THE DOOR SIDE FRONT CAP OF THE UNIT AT ARRIVAL
needs-review • confidence 0.23
complaint
RED SCRAPES ON THE DOOR SIDE FRONT CAP OF THE UNIT AT ARRIVAL
needs-review • confidence 0.23
complaint
RED SCRAPES ON THE DOOR SIDE FRONT CAP OF THE UNIT AT ARRIVAL
needs-review • confidence 0.12
cause
THIS WAS NOTED ON THE DEALER ACCEPTANCE FORM TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.20
cause
THIS WAS NOTED ON THE DEALER ACCEPTANCE FORM TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.20
cause
THIS WAS NOTED ON THE DEALER ACCEPTANCE FORM TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.03
correction
FIBERGLASS WORK, BUFFING,
needs-review • confidence 0.23
correction
FIBERGLASS WORK, BUFFING,
needs-review • confidence 0.23
correction
FIBERGLASS WORK, BUFFING,
needs-review • confidence 0.06
Evidence Thread
Ashlee Olsen
processor • Oct 2, 2025, 4:41 PM
submitted PA#2456084
Ashlee Olsen
processor • Oct 3, 2025, 12:00 PM
approved
job 1 .3
job 2 .5
job 3 .4
job 4 .5
job 5 4
Stephanie Davis
dealer_or_external • Oct 3, 2025, 4:56 PM
Approved to order:
Line 4 Fridge door
Let me know if you need an overall photo!
Cole Perkins
dealer_or_external • Nov 24, 2025, 1:35 PM
@Tessa C
Tessa Coffey
dealer_or_external • Nov 25, 2025, 9:43 AM
@Stephanie D on order 17577
Tessa Coffey
dealer_or_external • Dec 10, 2025, 11:11 AM
@Stephanie D said they should get the part sometime this week
Tessa Coffey
dealer_or_external • Dec 16, 2025, 11:29 AM
@Stephanie D freezer door is here (bay)
Ashlee Olsen
processor • Jan 28, 2026, 4:30 PM
@Stephanie D Hey! Just a heads up, labor total on job 5 should be $660.00
Ashlee Olsen
processor • Jan 28, 2026, 4:31 PM
submitted C#2456084
Stephanie Davis
dealer_or_external • Jan 30, 2026, 8:48 AM
Thanks, I missed that one!
Ashlee Olsen
processor • Feb 11, 2026, 1:24 PM
paid $1522.43 2/10 check #3106945
Claim Files
COMPLETED WO.pdf
pdf • Jan 28, 2026, 3:59 PM • 414,334 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26144/COMPLETED WO.pdf
WO.pdf
pdf • Oct 2, 2025, 3:54 PM • 408,511 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26144/WO.pdf
DAF.pdf
pdf • Oct 2, 2025, 3:54 PM • 961,202 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26144/DAF.pdf