Claim explorer / evidence thread
Claim 26132
TRI 1202 • Ashlee • Warranty Checks • k-z-rv
risk 0.00
deadline Approaching deadline
images 0
matched 0
review 55
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
145d elapsed • 0d remaining
Analyzed
Completed stage
145d elapsed • 0d remaining
Awaiting OEM
Completed stage
145d elapsed • 0d remaining
Auto-Approved
Completed stage
145d elapsed • 0d remaining
Payment Due
Approaching deadline
145d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
145d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
145d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
$1,000.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
55
No active evidence gaps are listed.
Deadline Status
Approaching deadline
145 days open in the visible workflow.
Recommended Action
Review Short-Pay
This is the fastest next move from the current workflow stage.
Dossier completeness
Files 1 • RO lines 21 • human-described photos 0 • 3C unknown • reconciliation reconciled • linked side comments 2
Gaps: no human level images • no human level image description • three c not quality ready • sidebar comment coherence not supported
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
27
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Condensed packet watch
Close to a bulky packet. Trim, paginate, and preflight before escalation.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Oct 31, 2026, 2:52 AM.
Indexed evidence
5 docs / 23 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
145 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2025/KZ 2025/25874,26018,26017,26177,26269,26132 PD CHECK.pdf
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Oct 31, 2026, 2:52 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
7 indexed side comments on this claim.
Latest visible thread signal
Oct 24, 2025, 2:26 PM • processor • paid $157.50 10/23
Role mix
Dealer 0 • OEM 0 • Processor 6
Decision cues
Denial signals 2 • info / missing-doc asks 3 • approval signals 1
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
supporting-image
Visible evidence for claim line 2:
- **Area/component shown:** RV emergency exit window viewed from inside; black window frame/screen on left, red emergency latch/handle, glass pane, lower “EMERGENCY EXIT” label, interior cushion at bottom.
- **Visible condition/damage:** Glass surface shows numerous water droplets/streaks and wet spotting, consistent with moisture on or at the window area. No clear broken glass or missing hardware visible. Frame and latch appear present/intact from this view.
Human interpretation • confidence 0.00
supporting-image
Interior view through RV window; no clear damage visible.
Human interpretation • confidence 0.56
supporting-image
Close-up of RV interior door/cabinet latch hardware on wood trim.
Human interpretation • confidence 0.72
supporting-image
Drawer/cabinet strap pull appears loose with screw pulled out.
Human interpretation • confidence 0.75
supporting-image
Photo shows an RV interior seating/trim area. A blue tape marker labeled “6” is placed on gray woven upholstery near the edge where it meets a light beige vinyl/wood-look panel and adjacent cushion/trim.
Visible issue: the marked area appears to indicate a localized upholstery concern, but no clear tear, stain, or separation is distinctly visible in the photo.
Components shown: gray fabric cushion/seat surface, beige vinyl/trim panel, light wood cabinetry/trim nearby.
Labels/text: blue ta
Human interpretation • confidence 0.00
supporting-image
Emergency exit window/slide vent frame with visible sealant/caulk issue.
Human interpretation • confidence 0.63
supporting-image
Emergency exit window shown with blue tape marking possible concern; no clear damage visible.
Human interpretation • confidence 0.73
supporting-image
Claim line linkage: LINE 6 -2 (case 26132).
Visible context: RV interior upper wall/ceiling corner beside cabinetry/headboard/valance area.
Observed condition:
- Light-colored wall and ceiling panels meet at an inside corner seam.
- A narrow trim/transition strip is visible along the ceiling/wall joint.
- A white cylindrical sleeve/tube with a black ribbed cap/roller component is exposed near the wall, likely part of a shade/blind/valance assembly.
- Adjacent wood-look panel and dark textured
Human interpretation • confidence 0.00
supporting-image
Emergency exit window frame shown with visible sealant/finish irregularity.
Human interpretation • confidence 0.63
supporting-image
Claim line linkage: Image file “LINE 2 -2.jpg” appears to support claim line 2.
Visible condition:
- Interior view near a window, likely inside an RV.
- Beige upholstered/vinyl wall or window valance/panel below the glass shows a small dark smudge/stain/scuff near the center-lower area.
- No obvious tear, puncture, or structural break visible in this photo.
- Window glass shows water spots/marks; a tire/wheel is visible outside.
Parts/components shown:
- Interior window glass and lower trim/se
Human interpretation • confidence 0.00
supporting-image
Interior kitchen area shows a visible wall crack near the right side of the window.
Human interpretation • confidence 0.74
supporting-image
Interior roller shade/window area shown; no clear damage visible.
Human interpretation • confidence 0.65
supporting-image
Interior window/valance area marked with blue tape; possible trim gap or misalignment.
Human interpretation • confidence 0.64
supporting-image
Wood cabinet/trim area shown with line 5 marker; no clear damage visible.
Human interpretation • confidence 0.55
supporting-image
Small chip/crack on beige frame near glass, marked with blue tape 3.
Human interpretation • confidence 0.77
supporting-image
Cabinet drawer/slide area shown with apparent rail or panel misalignment.
Human interpretation • confidence 0.62
supporting-image
Close-up of framed glass/door area with blue tape labeled 3; no clear damage visible.
Human interpretation • confidence 0.55
supporting-image
Close-up of window/trim label area with finger indicating edge/seal.
Human interpretation • confidence 0.52
supporting-image
Wood panel/trim area marked with line 5; no clear damage visible.
Human interpretation • confidence 0.55
supporting-image
Claim line 2 image shows a close-up of a dark tinted RV window/glass pane with manufacturer stamp visible.
- Visible component: Tempered glass/window pane, likely RV side window.
- Label/text visible: “CLEAR VISION,” “TEMPERED,” “MBS,” “DOT-960,” “ANSI Z26.1 + 1996” (some characters slightly obscured by glare/water spots).
- Damage condition: No clear crack, break, or impact damage visible in this photo. Surface has numerous water spots/dirt specks and strong glare/reflection, which limits insp
Human interpretation • confidence 0.00
supporting-image
Open cabinet drawer with line 4 tape; damage not clearly visible.
Human interpretation • confidence 0.55
supporting-image
Cabinet/drawer front shown partially open with handle hardware visible; no clear break evident.
Human interpretation • confidence 0.58
supporting-image
Claim line linkage: File name indicates Line 4.
Visible damage/issue: Interior cabinetry/wood panel area with a visible gap/misalignment where a white cabinet/panel meets a plywood shelf or support. A metal slide/track is exposed at the back, suggesting a drawer/slide-out or cabinet component may be improperly seated or loose.
Parts/components shown: White cabinet face/panel, plywood shelf/support panel, vertical wood support, metal drawer/slide rail, wall/floor finish panels.
Labels/text: No
Human interpretation • confidence 0.00
Claim Lines
complaint
VALANCE AT REAR WINDOW NDS IS PEELING
needs-review • confidence 0.29
complaint
VALANCE AT REAR WINDOW NDS IS PEELING
needs-review • confidence 0.29
complaint
VALANCE AT REAR WINDOW NDS IS PEELING
needs-review • confidence 0.14
cause
NOTED ON DAF
needs-review • confidence 0.22
cause
NOTED ON DAF
needs-review • confidence 0.22
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
TRIM THE PAPER, COLOR AND BLEND AREA
needs-review • confidence 0.29
correction
TRIM THE PAPER, COLOR AND BLEND AREA
needs-review • confidence 0.29
correction
TRIM THE PAPER, COLOR AND BLEND AREA
needs-review • confidence 0.08
complaint
REAR WINDOW ON UNIT IS LEAKING AND ALLOWING WATER TO GET ON THE BACK OF THE SEATING.
partial-match • confidence 0.38
complaint
REAR WINDOW ON UNIT IS LEAKING AND ALLOWING WATER TO GET ON THE BACK OF THE SEATING.
partial-match • confidence 0.38
complaint
REAR WINDOW ON UNIT IS LEAKING AND ALLOWING WATER TO GET ON THE BACK OF THE SEATING.
needs-review • confidence 0.33
cause
NOTED ON DAF *47602* MANUFACTOR DEFECT IN WINDOW
needs-review • confidence 0.29
cause
NOTED ON DAF *47602* MANUFACTOR DEFECT IN WINDOW
needs-review • confidence 0.29
cause
NOTED ON DAF *47602* MANUFACTOR DEFECT IN WINDOW
needs-review • confidence 0.12
correction
REMOVE FAULTY WINDOW, CLEAN AREA, REPLACE WITH NEW WINDOW,RESEAL AREA AND WATER TEST
partial-match • confidence 0.38
correction
REMOVE FAULTY WINDOW, CLEAN AREA, REPLACE WITH NEW WINDOW,RESEAL AREA AND WATER TEST
partial-match • confidence 0.38
correction
REMOVE FAULTY WINDOW, CLEAN AREA, REPLACE WITH NEW WINDOW,RESEAL AREA AND WATER TEST
needs-review • confidence 0.33
complaint
STILE AT FIREPLACE IS SCRATCHED
needs-review • confidence 0.26
complaint
STILE AT FIREPLACE IS SCRATCHED
needs-review • confidence 0.26
complaint
STILE AT FIREPLACE IS SCRATCHED
needs-review • confidence 0.00
cause
NOTED ON DAF
needs-review • confidence 0.26
cause
NOTED ON DAF
needs-review • confidence 0.26
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
FILL,COLOR AND BLEND AREA
needs-review • confidence 0.26
correction
FILL,COLOR AND BLEND AREA
needs-review • confidence 0.26
correction
FILL,COLOR AND BLEND AREA
needs-review • confidence 0.04
complaint
KITCHEN DRAWER BESIDE STOVE RUBS AGAINST THE STILE WHEN OPENING AND Page 1 of 3 © 2025 Integrated Dealer Systems *26132* CLOSING W/O: 26132
needs-review • confidence 0.25
complaint
KITCHEN DRAWER BESIDE STOVE RUBS AGAINST THE STILE WHEN OPENING AND Page 1 of 3 © 2025 Integrated Dealer Systems *26132* CLOSING W/O: 26132
needs-review • confidence 0.25
complaint
KITCHEN DRAWER BESIDE STOVE RUBS AGAINST THE STILE WHEN OPENING AND Page 1 of 3 © 2025 Integrated Dealer Systems *26132* CLOSING W/O: 26132
needs-review • confidence 0.04
cause
NOTED ON DAF DOOR IS OUT OF ADJUSTMENT
needs-review • confidence 0.21
cause
NOTED ON DAF DOOR IS OUT OF ADJUSTMENT
needs-review • confidence 0.21
cause
NOTED ON DAF DOOR IS OUT OF ADJUSTMENT
needs-review • confidence 0.12
correction
REMOVE DRAWER AND GUIDES, COLOR AND BLEND ANY DAMAGE TO THE CABINET, REINSTALL GUIDES TO OPERATE CORRECTLY
partial-match • confidence 0.37
correction
REMOVE DRAWER AND GUIDES, COLOR AND BLEND ANY DAMAGE TO THE CABINET, REINSTALL GUIDES TO OPERATE CORRECTLY
partial-match • confidence 0.37
correction
REMOVE DRAWER AND GUIDES, COLOR AND BLEND ANY DAMAGE TO THE CABINET, REINSTALL GUIDES TO OPERATE CORRECTLY
needs-review • confidence 0.32
complaint
KITCHEN STILE IS CHIPPED
needs-review • confidence 0.30
complaint
KITCHEN STILE IS CHIPPED
needs-review • confidence 0.30
complaint
KITCHEN STILE IS CHIPPED
needs-review • confidence 0.04
cause
NOTED ON DAF
needs-review • confidence 0.25
cause
NOTED ON DAF
needs-review • confidence 0.25
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
FILL, COLOR AND BLEND AREA
needs-review • confidence 0.30
correction
FILL, COLOR AND BLEND AREA
needs-review • confidence 0.30
correction
FILL, COLOR AND BLEND AREA
needs-review • confidence 0.04
complaint
SHADE TO THE LEFT OF THE SEATING WILL NOT GO UP
needs-review • confidence 0.33
complaint
SHADE TO THE LEFT OF THE SEATING WILL NOT GO UP
needs-review • confidence 0.33
complaint
SHADE TO THE LEFT OF THE SEATING WILL NOT GO UP
needs-review • confidence 0.10
cause
NOTED ON DAF TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.22
cause
NOTED ON DAF TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.22
cause
NOTED ON DAF TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.03
correction
REMOVE VALANCE AND SHADE, ADJUST SHADE, REINSTALL SHADE AND VALANCE
partial-match • confidence 0.36
correction
REMOVE VALANCE AND SHADE, ADJUST SHADE, REINSTALL SHADE AND VALANCE
partial-match • confidence 0.36
correction
REMOVE VALANCE AND SHADE, ADJUST SHADE, REINSTALL SHADE AND VALANCE
needs-review • confidence 0.14
complaint
SECURITY STRAP FOR BEDROOM CLOSET DOOR WAS NEVER INSTALL *47602*
needs-review • confidence 0.30
complaint
SECURITY STRAP FOR BEDROOM CLOSET DOOR WAS NEVER INSTALL *47602*
needs-review • confidence 0.30
complaint
SECURITY STRAP FOR BEDROOM CLOSET DOOR WAS NEVER INSTALL *47602*
needs-review • confidence 0.12
cause
NOTED ON DAF NEVER INSTALLED AT FACTORY, NO HOLES TO PROVE INSTALL
needs-review • confidence 0.26
cause
NOTED ON DAF NEVER INSTALLED AT FACTORY, NO HOLES TO PROVE INSTALL
needs-review • confidence 0.26
cause
NOTED ON DAF NEVER INSTALLED AT FACTORY, NO HOLES TO PROVE INSTALL
needs-review • confidence 0.00
correction
INSTALL SECURITY STRAP IN CORRECT PLACE
needs-review • confidence 0.30
correction
INSTALL SECURITY STRAP IN CORRECT PLACE
needs-review • confidence 0.30
correction
INSTALL SECURITY STRAP IN CORRECT PLACE
needs-review • confidence 0.04
Evidence Thread
Ashlee Olsen
processor • Sep 26, 2025, 12:27 PM
submitted PA#KZ618481
Ashlee Olsen
processor • Sep 26, 2025, 1:03 PM
@Stephanie D WO 26132 KZRV feedback: JS 9/26/25 line 2 requires a clear readable photo of the vendor logo stamp from the exterior of the window.
Ashlee Olsen
processor • Sep 29, 2025, 2:54 PM
Photo attached to KZRV. Thank you!
Ashlee Olsen
processor • Sep 30, 2025, 2:32 PM
approved
job 1 .1
job 2 denied per vendor;Hello,
WC8728 has been issued for KZ618481 and the claim has been denied. The small amount of water shown does not constitute a leak. Our windows, like residential, are not designed to deflect all water, rather absorb manage and disperse the water through weep holes
job 3 .1
job 4 .3
job 5 .1
job 6 .1
job 7 .2
Stephanie Davis
dealer_or_external • Oct 1, 2025, 11:00 AM
I have spoken with Cole on this about job 2 (window). When the unit comes up for repairs, we will check over this again and we may go back for this one!
Ashlee Olsen
processor • Oct 23, 2025, 1:16 PM
submitted C#KZ618481
Ashlee Olsen
processor • Oct 24, 2025, 2:26 PM
paid $157.50 10/23
Claim Files
25874,26018,26017,26177,26269,26132 PD CHECK.pdf
pdf • Nov 13, 2025, 3:14 PM • 592,634 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2025/KZ 2025/25874,26018,26017,26177,26269,26132 PD CHECK.pdf
COMPLETED WO.pdf
pdf • Oct 23, 2025, 10:54 AM • 412,417 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26132/COMPLETED WO.pdf
WO.pdf
pdf • Sep 26, 2025, 10:57 AM • 409,824 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26132/WO.pdf
LINE 2 VIDEO.MOV
mov • Sep 26, 2025, 10:57 AM • 6,504,957 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26132/LINE 2 VIDEO.MOV
DAF.pdf
pdf • Sep 26, 2025, 10:57 AM • 784,939 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26132/DAF.pdf