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Claim 26132
TRI 1202 • Ashlee • Paid • k-z-rv
Next Recommended Action

Escalate to State

Payment deadline violated
Reason
OEM Response Deadline Exceeded
Deadline
Payment deadline violated
Estimated recovery
$500.00
risk 0.00 deadline Overdue / escalation ready images 0 matched 0 review 17

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
85d elapsed • 0d remaining
Analyzed
Completed stage
85d elapsed • 0d remaining
Awaiting OEM
Completed stage
85d elapsed • 0d remaining
Auto-Approved
Completed stage
85d elapsed • 0d remaining
Payment Due
Completed stage
85d elapsed • 0d remaining
Escalation Eligible
Completed stage
85d elapsed • 0d remaining
Resolved
Overdue / escalation ready
85d elapsed • 0d remaining • Overdue

AI Claim Analysis

Estimated Recovery Amount
$500.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
17
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
85 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.

US dispute readiness

Evidence packet check

Compact packet candidate
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
21
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Sep 1, 2026, 2:57 AM.
Indexed evidence
4 docs / 23 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
85 days open in the visible workflow; risk score 0.00.

Claim Summary

Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26132/COMPLETED WO.pdf
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Sep 1, 2026, 2:57 AM
Evidence flags
No active evidence gap flags

Comment Intelligence

Thread depth
7 indexed side comments on this claim.
Latest visible thread signal
Oct 24, 2025, 2:26 PM • processor • paid $157.50 10/23
Role mix
Dealer 0 • OEM 0 • Processor 6
Decision cues
Denial signals 2 • info / missing-doc asks 3 • approval signals 1
Best move
Work missing-doc or reply asks first from the thread.

Quick Actions

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Jump straight into Dropbox side comments, notes, and support documents.
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Return to the main recovery queue view.
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See the quick-rule cards first, then open the legal basis only if needed.

Claim Lines

complaint
VALANCE AT REAR WINDOW NDS IS PEELING
needs-review • confidence 0.29
cause
NOTED ON DAF
needs-review • confidence 0.22
correction
TRIM THE PAPER, COLOR AND BLEND AREA
needs-review • confidence 0.29
complaint
REAR WINDOW ON UNIT IS LEAKING AND ALLOWING WATER TO GET ON THE BACK OF THE SEATING.
partial-match • confidence 0.38
cause
NOTED ON DAF *47602* MANUFACTOR DEFECT IN WINDOW
needs-review • confidence 0.29
correction
REMOVE FAULTY WINDOW, CLEAN AREA, REPLACE WITH NEW WINDOW,RESEAL AREA AND WATER TEST
partial-match • confidence 0.38
complaint
STILE AT FIREPLACE IS SCRATCHED
needs-review • confidence 0.26
cause
NOTED ON DAF
needs-review • confidence 0.26
correction
FILL,COLOR AND BLEND AREA
needs-review • confidence 0.26
complaint
KITCHEN DRAWER BESIDE STOVE RUBS AGAINST THE STILE WHEN OPENING AND Page 1 of 3 © 2025 Integrated Dealer Systems *26132* CLOSING W/O: 26132
needs-review • confidence 0.25
cause
NOTED ON DAF DOOR IS OUT OF ADJUSTMENT
needs-review • confidence 0.21
correction
REMOVE DRAWER AND GUIDES, COLOR AND BLEND ANY DAMAGE TO THE CABINET, REINSTALL GUIDES TO OPERATE CORRECTLY
partial-match • confidence 0.37
complaint
KITCHEN STILE IS CHIPPED
needs-review • confidence 0.30
cause
NOTED ON DAF
needs-review • confidence 0.25
correction
FILL, COLOR AND BLEND AREA
needs-review • confidence 0.30
complaint
SHADE TO THE LEFT OF THE SEATING WILL NOT GO UP
needs-review • confidence 0.33
cause
NOTED ON DAF TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.22
correction
REMOVE VALANCE AND SHADE, ADJUST SHADE, REINSTALL SHADE AND VALANCE
partial-match • confidence 0.36
complaint
SECURITY STRAP FOR BEDROOM CLOSET DOOR WAS NEVER INSTALL *47602*
needs-review • confidence 0.30
cause
NOTED ON DAF NEVER INSTALLED AT FACTORY, NO HOLES TO PROVE INSTALL
needs-review • confidence 0.26
correction
INSTALL SECURITY STRAP IN CORRECT PLACE
needs-review • confidence 0.30

Evidence Thread

Ashlee Olsen
processor • Sep 26, 2025, 12:27 PM
submitted PA#KZ618481
Ashlee Olsen
processor • Sep 26, 2025, 1:03 PM
@Stephanie D WO 26132 KZRV feedback: JS 9/26/25 line 2 requires a clear readable photo of the vendor logo stamp from the exterior of the window.
Ashlee Olsen
processor • Sep 29, 2025, 2:54 PM
Photo attached to KZRV. Thank you!
Ashlee Olsen
processor • Sep 30, 2025, 2:32 PM
approved job 1 .1 job 2 denied per vendor;Hello, WC8728 has been issued for KZ618481 and the claim has been denied. The small amount of water shown does not constitute a leak. Our windows, like residential, are not designed to deflect all water, rather absorb manage and disperse the water through weep holes job 3 .1 job 4 .3 job 5 .1 job 6 .1 job 7 .2
Stephanie Davis
dealer_or_external • Oct 1, 2025, 11:00 AM
I have spoken with Cole on this about job 2 (window). When the unit comes up for repairs, we will check over this again and we may go back for this one!
Ashlee Olsen
processor • Oct 23, 2025, 1:16 PM
submitted C#KZ618481
Ashlee Olsen
processor • Oct 24, 2025, 2:26 PM
paid $157.50 10/23

Claim Files

COMPLETED WO.pdf
pdf • Oct 23, 2025, 10:54 AM • 412,417 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26132/COMPLETED WO.pdf
WO.pdf
pdf • Sep 26, 2025, 10:57 AM • 409,824 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26132/WO.pdf
LINE 2 VIDEO.MOV
mov • Sep 26, 2025, 10:57 AM • 6,504,957 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26132/LINE 2 VIDEO.MOV
DAF.pdf
pdf • Sep 26, 2025, 10:57 AM • 784,939 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26132/DAF.pdf