Claim explorer / evidence thread
Claim 26094
TRI 1202 • Ashlee • Parts Inquiry • forest-river
risk 0.70
deadline Overdue / escalation ready
images 27
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
Awaiting OEM
Upcoming statutory deadline
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Auto-Approved
Upcoming statutory deadline
178d elapsed • 0d remaining
Payment Due
Upcoming statutory deadline
178d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
178d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
178d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
30/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
0
missing_unit_id_photo • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Upload Missing Documents
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Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
14
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 20, 2026, 2:56 AM.
Indexed evidence
1 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.70.
Claim Summary
Evidence summary
images=27; damage=0; unit=0; parts=27; doc=0; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2020 Forest River • VIN 4X4FCRG26LS224809
Path
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/26094/IMG_0088.JPG
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 20, 2026, 2:56 AM
Evidence flags
missing unit id photo • damage signal without damage photo
Comment Intelligence
Thread depth
2 indexed side comments on this claim.
Latest visible thread signal
Oct 3, 2025, 4:08 PM • dealer_or_external • @Chris L 49-9670 $39.99
Role mix
Dealer 0 • OEM 0 • Processor 0
Decision cues
Denial signals 0 • info / missing-doc asks 1 • approval signals 0
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
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Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
- **Visible components:** Exterior rear/side of RV with black tubular ladder assembly, ribbed ladder steps, circular wall-mount brackets with screws/sealant, white fiberglass/aluminum sidewall, red rear tail light.
- **Visible damage/condition:** Ladder appears misaligned/bowed outward from the wall; several areas show scuffed/chipped black coating, especially on lower step/end and tubing. Mounting points appear present, but sealant/area around brackets is dirty and may need inspection for loose
Human interpretation • confidence 0.00
parts-photo
Warranty image summary – IMG_0085.JPG:
- **Unit/labels visible:** Forest River **Cedar Creek – Silverback Edition** fifth-wheel exterior side wall.
- **Visible components:** Upper awning/roller or slide-topper assembly, roof/sidewall trim/gutter area, side window, exterior graphics, compartment doors, marker lights, vents, front landing leg area.
- **Visible condition/damage:** Noticeable dark staining/weathering along the upper sidewall just below the roof/awning rail and on/near the awning fa
Human interpretation • confidence 0.00
parts-photo
Exterior curb/entry side of a Forest River Cedar Creek Silverback Edition fifth wheel.
- **Visible damage/condition:** Long black patio awning fabric/roller area appears uneven/sagging/wrinkled along the side; no obvious tears or broken arms visible from this angle. Upper roof edge/gutter area shows dirt/staining/mildew-like discoloration.
- **Visible components:** Awning roller/fabric, front awning arm/bracket, wall-mounted bracket, entry door, grab handle, porch/marker lights, storage doors,
Human interpretation • confidence 0.00
parts-photo
- **Visible unit/labels:** Forest River **Cedar Creek – Silverback Edition** fifth wheel exterior side.
- **Visible components:** Upper awning/slide topper or awning roller/fabric along roofline, roof/gutter trim, side wall, tinted window, exterior storage doors, front landing leg, side marker/round vent/light.
- **Observed condition/damage:** Dark discoloration/staining along the upper awning/roof-edge area; possible weathering/mildew on awning fabric/roller cover and adjacent trim. No clear te
Human interpretation • confidence 0.00
parts-photo
RV exterior curb/entry side shown, Forest River Cedar Creek “Silverback Edition” fifth wheel.
- **Visible components:** upper roof edge/gutter/awning rail area, black patio awning roller/fabric, awning arms/hardware near entry door, side windows, entry door/assist handle, marker light, lower skirting, tandem wheels.
- **Visible condition/damage:** heavy discoloration/staining along the upper sidewall/roof edge and vertical streaking down the sidewall below the gutter/awning rail area. Dark/gree
Human interpretation • confidence 0.00
parts-photo
Wide exterior lot photo at an RV dealership/storage area. Multiple towable RVs visible; nearest/right unit is a Forest River “Cedar Creek” fifth wheel being towed by a pickup. Other RVs in background include a “Connect” unit.
No specific damage, failed component, part number, label, VIN/data plate, or repair area is visible in this image. No document/screenshot text present. Claim-line linkage is unclear; image appears to provide general unit/location context rather than evidence for a specific
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Passenger/curb side exterior of a Forest River RV/fifth wheel, upper wall/roof edge above slide/windows.
- **Components shown:** Long black awning assembly/roller and arms, upper awning/roof rail or gutter track, sidewall panels, tinted windows, exterior graphics, wheels/landing gear partially visible.
- **Damage/condition observed:** Heavy dark staining/black streaking and grime along the upper roof edge/gutter/awning rail area. Sealant/edge trim area appears weathered and d
Human interpretation • confidence 0.00
parts-photo
Exterior view of a Forest River Cedar Creek Silverback Edition fifth-wheel, front/curb-side area.
- **Visible parts/components:** front cap, curb-side sidewall, awning assembly/roller tube and black vertical awning arms, upper roof/side trim area, side windows, entry door, storage doors, landing gear, hitch/pin box area.
- **Visible labels/text:** “Cedar Creek,” “SILVERBACK EDITION,” and “RHINO BOX” on the pin box.
- **Damage/condition observed:** No major impact damage is clearly visible. At t
Human interpretation • confidence 0.00
parts-photo
Visible RV exterior passenger/front side with patio awning assembly.
- **Damage/condition:** Awning roller tube appears misaligned/sagging at the front end. The upper/front awning arm/head connection looks separated or out of position near the roofline; possible broken bracket/end cap or failed arm hardware. No clear sidewall crack or impact damage visible.
- **Parts/components shown:** Black awning roller tube, awning end cap/head, vertical awning support arm, upper mounting rail/gutter area,
Human interpretation • confidence 0.00
parts-photo
Image shows rear/roadside upper exterior of a Forest River Cedar Creek “Silverback Edition” fifth wheel with slide-out extended.
- **Visible components:** rear ladder, rear clearance lights, rear wall/window, side slide room with windows, black slide topper/awning assembly, upper roof radius/corner cap, gutter/trim/awning rail area.
- **Visible condition/damage:** dark staining/dirty sealant along the upper roof edge and gutter/trim line. At the rear upper corner/radius cap area there appears t
Human interpretation • confidence 0.00
parts-photo
- **Unit/labels:** Forest River **Cedar Creek – Silverback Edition** fifth wheel/RV sidewall visible. Small certification/utility labels near lower left are present but not readable.
- **Visible components:** Passenger/side exterior wall with large slide-out seam, upper awning/slide topper assembly, black awning arm/bracket hardware near top edge, exterior storage/baggage doors, utility access panels/vents.
- **Visible damage/condition:** The black upper awning/slide topper arm/bracket area appe
Human interpretation • confidence 0.00
parts-photo
- **Visible damage/parts:** No RV part or physical damage is clearly shown. Image is mostly a close-up of printed service paperwork on a dark textured surface.
- **Documents/text visible:** Work order **W/O: 26094**; appointment date appears **28 AUG 2025**; customer line shows **BRITT, ROBERT**; location **IH**; **Job #1 – External**; **Status: In Progress**. Partial note: “CUSTOMER IS BRINGING IN FOR …” and a partial line mentioning **“…ING IN FLOOR”**.
- **Repair context:** Paperwork suggests
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Passenger/curb side exterior of a Forest River towable RV/travel trailer near roofline, slide/side wall area, tandem axles, lower skirting, exterior light, window, ladder/handle at rear.
- **Visible damage/condition:** Long black upper exterior component/strip under roof edge—likely awning fabric/awning rail cover or trim—appears uneven, sagging or partially separated along much of the side. Upper sidewall/roof-edge area shows staining/weathering. No obvious collision damage
Human interpretation • confidence 0.00
parts-photo
Visible RV exterior sidewall, likely Forest River Cedar Creek/“Creek” edition.
- **Damage/issue visible:** Upper slide-out awning/slide-topper assembly appears partially loose/sagging. Black roller/fabric spans along the top of the slide; left/front bracket/arm area looks displaced or hanging lower than expected. Possible detached/broken awning bracket or topper hardware. No clear wall crack or body impact damage visible.
- **Parts/components shown:** Slide-out room side seam, slide topper/awni
Human interpretation • confidence 0.00
parts-photo
Visible RV rear exterior area with black ladder/assist rail and tread step near a red tail/marker light. A round black wall-mount flange/standoff with four screws secures a black tubular support to the white fiberglass/gelcoat wall.
Observed condition/damage:
- Green/yellow staining or mildew-like residue around the circular flange/sealant area.
- Dirt/grime on the white exterior panel and black tube.
- Black ladder/step has chipped/scraped paint at edges and around fasteners.
- Screws appear i
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Exterior side/rear corner of a Forest River RV/trailer, near the roofline. Rear ladder and side window visible.
- **Damage/issue observed:** A black exterior-mounted component just below the roof edge appears damaged or partially detached. The plastic cover/bracket area looks broken/missing, with a small wire/cable hanging down. Surrounding wall appears mostly intact; minor dirt/streaking under roof trim/gutter.
- **Likely parts/components involved:** Upper exterior bracket/f
Human interpretation • confidence 0.00
parts-photo
- **Visible damage/condition:** Long dark awning/slide topper/upper side trim area appears sagging or uneven along the roofline; possible loose/damaged fabric or cover. Dirt/staining and weathering visible on upper sidewall/roof-edge trim. No obvious puncture or major wall impact visible.
- **Components shown:** Passenger/curb side exterior of fifth-wheel/travel trailer, roof edge/gutter trim, long black awning or slide-topper assembly, exterior wall graphics, side window, exterior light/fixture
Human interpretation • confidence 0.00
parts-photo
Photo shows front/nose cap area of a Forest River Cedar Creek fifth wheel.
- **Visible parts/components:** Molded front fiberglass cap, front graphics/decals, upper amber clearance/marker light, lower front fasteners, pin box/gooseneck hitch area.
- **Labels/text:** “Cedar Creek” and “SILVERBACK EDITION” visible on front cap; “Trailair” visible on pin box.
- **Visible condition/damage:** No major structural damage clearly visible. Front cap has noticeable dirt/streaking and discoloration, espec
Human interpretation • confidence 0.00
parts-photo
RV exterior overview: Forest River Cedar Creek “Silverback Edition” fifth wheel, front cap/curb-side front corner and slide-out area visible.
Visible condition/damage:
- No major impact damage or cracks clearly visible.
- Front cap/sidewall shows dirt/streaking and general discoloration.
- Some graphics/decals visible; no obvious peeling confirmed from this distance.
- Front corner vertical trim/seam and roof/upper corner area visible; possible loose/hanging line/cord near the corner, but uncle
Human interpretation • confidence 0.00
parts-photo
Exterior passenger/side wall of a Forest River Cedar Creek “Silverback Edition” fifth wheel/trailer. Visible components include upper roof/sidewall edge trim, long awning/awning rail assembly, slide/body seam, exterior utility/access doors, marker light, lower skirting, landing jack, and dual wheels.
Visible condition: noticeable dark streaking/soiling and possible sealant discoloration along the upper roof-to-sidewall seam and around the awning rail/brackets. No clear crack, impact damage, or
Human interpretation • confidence 0.00
parts-photo
- **Unit/area shown:** Forest River Cedar Creek **Silverback Edition** fifth-wheel, front cap/driver-side front corner area.
- **Visible components:** Molded fiberglass front cap, “Cedar Creek” and “Silverback Edition” front decals/graphics, upper amber clearance/marker light, sidewall/front-cap vertical seam, awning/slide topper hardware at left edge, landing gear visible below.
- **Visible damage/condition:** No major structural damage is clearly visible. Front cap surface shows dirt/staining
Human interpretation • confidence 0.00
parts-photo
Visible RV exterior side wall, curb/driver side unclear, with upper roofline/awning area in view.
- **Visible damage/condition:** Long upper exterior trim/awning rail area appears weathered/dirty with possible staining along the top edge. No clear crack, break, detachment, or impact damage is visible from this distance.
- **Parts/components shown:** Side wall fiberglass panel, roof edge/gutter/trim strip, long awning/slide topper rail or awning housing area, exterior window, black exterior li
Human interpretation • confidence 0.00
parts-photo
Close-up of RV/trailer certification/tire information label; no physical damage is visible.
Visible text/details:
- Manufacturer: Forest River, Inc.
- Model/Type: CRF311IK (partially visible)
- Date: 02/07/2020
- VIN/ID visible: CRS224809
- Tire size shown repeatedly: ST235/80R16/E
- Rim size: 16x6.0J
- Cold inflation pressure: 552 kPa / 80 PSI
- Single tire boxes checked in multiple rows
- Axle/tire load rating area partially visible: “80 lb/po2” and “552 KP” repeated
- French/English complian
Human interpretation • confidence 0.00
parts-photo
Rear exterior of Forest River Cedar Creek Silverback Edition fifth wheel/trailer.
- **Visible components:** rear wall, black rear ladder on left, large tinted rear window, red upper clearance/marker lights, lower tail lamps, roof-mounted vent/AC-style shroud, small black center fixture above rear window likely camera/marker housing.
- **Possible damage/issue:** small black center fixture above the rear window appears to have a thin wire/antenna protruding upward; may indicate a loose/broken rea
Human interpretation • confidence 0.00
Claim Lines
No claim lines loaded
Evidence Thread
Chris Lehnert
dealer_or_external • Oct 3, 2025, 3:45 PM
@Tessa C hey i need a price on a dometic 310 toilet bowl flush seal
Tessa Coffey
dealer_or_external • Oct 3, 2025, 4:08 PM
@Chris L 49-9670 $39.99
Claim Files
WO26094.pdf
main-pdf • Oct 3, 2025, 3:43 PM • 403,321 bytes
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/26094/WO26094.pdf