Claim explorer / evidence thread
Claim 26077
TRI 1202 • Ashlee • Warranty Checks • kz-rv
risk 0.00
deadline Approaching deadline
images 0
matched 0
review 2
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
103d elapsed • 0d remaining
Analyzed
Completed stage
103d elapsed • 0d remaining
Awaiting OEM
Completed stage
103d elapsed • 0d remaining
Auto-Approved
Completed stage
103d elapsed • 0d remaining
Payment Due
Approaching deadline
103d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
103d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
103d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
$125.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
2
No active evidence gaps are listed.
Deadline Status
Approaching deadline
103 days open in the visible workflow.
Recommended Action
Review Short-Pay
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
8
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 21, 2026, 10:23 AM to Sep 1, 2026, 2:56 AM.
Indexed evidence
1 docs / 0 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
103 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2026/KZ RV 2026
Timeline
First seen May 21, 2026, 10:23 AM • last seen Sep 1, 2026, 2:56 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
21 indexed side comments on this claim.
Latest visible thread signal
Jan 30, 2026, 8:59 AM • dealer_or_external • @Emily P I have forwarded the email to Laura on this. I forgot to CC you in it, sorry. Just let me know what you all think will be best!
Role mix
Dealer 0 • OEM 0 • Processor 9
Decision cues
Denial signals 0 • info / missing-doc asks 2 • approval signals 2
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Images
No browser-previewable images were available for this claim yet.
Claim Lines
complaint
AWNING HEAD COVER CAME OFF WHILE CUSTOMER WAS TRAVELING
needs-review • confidence 0.35
cause
AWNING HEAD COVER NOT SECURED IN PLACE AND CAME LOOSE
partial-match • confidence 0.46
correction
REPLACE THE AWNING HEAD COVER
needs-review • confidence 0.35
Evidence Thread
Ashlee Olsen
processor • Sep 15, 2025, 5:01 PM
submitted PA#KZ617508
Ashlee Olsen
processor • Sep 16, 2025, 12:51 PM
approved .5
Stephanie Davis
dealer_or_external • Sep 16, 2025, 3:20 PM
@Tessa C Approved to order part for line 1: awning head cover
Tessa Coffey
dealer_or_external • Oct 2, 2025, 3:35 PM
@Stephanie D on order 17455
Tessa Coffey
dealer_or_external • Oct 29, 2025, 1:29 PM
@Stephanie D PARTS HERE
Tessa Coffey
dealer_or_external • Nov 18, 2025, 9:40 AM
@Stephanie D just an update on this. KZ gave me the wrong part number, i reached back out to Michelle and she had to get back in contact with Lippert. Once i get the info i will get with Jayson to confirm its the correct one
Tessa Coffey
dealer_or_external • Nov 20, 2025, 4:14 PM
@Stephanie D GOT THE CORRECT PART ON ORDER 17574 MICHELLE HAD TO REACH OUT TO LIPPERT TO GET THE CORRECT NUMBER
Tessa Coffey
dealer_or_external • Dec 3, 2025, 10:37 AM
@Stephanie D reached out to michelle for the awning covers for an parts eta
Tessa Coffey
dealer_or_external • Dec 3, 2025, 10:52 AM
@Stephanie D part eta 12/22
Tessa Coffey
dealer_or_external • Dec 16, 2025, 10:41 AM
@Stephanie D Got the correct awning covers. just waiting on the invoice
Tessa Coffey
dealer_or_external • Dec 16, 2025, 11:38 AM
@Stephanie D good to go on this part is in s/o a-f
Ashlee Olsen
processor • Dec 31, 2025, 3:32 PM
submitted C#KZ617508
Ashlee Olsen
processor • Jan 23, 2026, 12:05 PM
paid $151.73 1/5
Stephanie Davis
dealer_or_external • Jan 27, 2026, 3:01 PM
@Ashlee O I am not sure why they charged us back -$151.73 on this claim.
Stephanie Davis
dealer_or_external • Jan 27, 2026, 3:03 PM
@Cole P Check is in the drawer, Laura was contacted and said it was ok to hold until we figure it out!
Ashlee Olsen
processor • Jan 27, 2026, 4:28 PM
Let me see what I can find out!
Stephanie Kendziorski
processor • Jan 28, 2026, 9:49 AM
done
Stephanie Kendziorski
processor • Jan 28, 2026, 9:52 AM
@Ashlee O It looks like work order 26077 was not paid, but actually debited $151.73. May want to peep it out and see if there are notes on why is was not paid.
Ashlee Olsen
processor • Jan 28, 2026, 11:19 AM
Stephanie mentioned this yesterday, I have emailed KZ to find out. Thanks for the heads up!
Ashlee Olsen
processor • Jan 29, 2026, 11:09 AM
@Stephanie D @Stephanie K Look like an error on KZ's end:
Looks like an adjustment was done for the $151.73 and then credited out. I believe the check was issued for the full amount of $151.73. If the dealership would like to mail us the check back, we can reissue with the extra lines deleted or if they chose to just deposit the check and ignore the extra lines that is fine as well.
Sorry for the confusion.
I will attach the email to this folder, but let me know what you'd like to do.
Stephanie Davis
dealer_or_external • Jan 30, 2026, 8:59 AM
@Emily P I have forwarded the email to Laura on this. I forgot to CC you in it, sorry. Just let me know what you all think will be best!
Claim Files
26077,26372 PAID CHECK.pdf
pdf • Jan 27, 2026, 3:01 PM • 444,854 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2026/KZ RV 2026/26077,26372 PAID CHECK.pdf