Claim explorer / evidence thread
Claim 26065
TRI 1202 • Ashlee • Parts Inquiry • forest-river
risk 0.70
deadline Overdue / escalation ready
images 28
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
Awaiting OEM
Upcoming statutory deadline
178d elapsed • 0d remaining
Auto-Approved
Upcoming statutory deadline
178d elapsed • 0d remaining
Payment Due
Upcoming statutory deadline
178d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
178d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
178d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
30/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
0
missing_unit_id_photo • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Upload Missing Documents
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Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
18
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 20, 2026, 2:56 AM.
Indexed evidence
1 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.70.
Claim Summary
Evidence summary
images=28; damage=0; unit=0; parts=28; doc=0; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2022 Forest River • VIN 4X4TRLB21NZ182467
Path
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/26065/IMG_9761.JPG
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 20, 2026, 2:56 AM
Evidence flags
missing unit id photo • damage signal without damage photo
Comment Intelligence
Thread depth
18 indexed side comments on this claim.
Latest visible thread signal
Dec 4, 2025, 12:43 PM • dealer_or_external • @Chris L ROLLER SHADE AND MAGNET CATCH ARE HERE (BAY)
Role mix
Dealer 0 • OEM 0 • Processor 0
Decision cues
Denial signals 0 • info / missing-doc asks 2 • approval signals 0
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Jump straight into Dropbox side comments, notes, and support documents.
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See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
Visible RV exterior lower rear/side area. Components shown: black exterior panel/skirt, vertical corner trim with screws, lower aluminum trim, red oval reflector/marker, slide/control switch labeled “RETRACT / EXTEND,” partial “FRESH WATER DRAIN” label, rear bumper/accessory bracket and wiring/hoses at left.
Damage observed: scuffing/scrapes along the vertical corner edge, possible chipped/gouged area near the lower left corner trim, waviness/crease along the lower black skirt panel, and minor
Human interpretation • confidence 0.00
parts-photo
Rear roadside/curbside corner area of a Forest River trailer, near license plate and rear square-tube bumper.
- Visible issue: blue tape applied over a vertical rear corner seam/trim area, likely covering or marking a damaged/open seam or missing/damaged trim/fastener area.
- Components shown: rear corner molding/trim, black lower rear panel/skirt, license plate bracket/plate, square rear bumper tube, sidewall edge.
- Other observations: bumper and license plate area appear generally intact
Human interpretation • confidence 0.00
parts-photo
- **Visible components:** Left foreground shows side/front area of a white motorhome/box vehicle with cab mirror, windshield edge, vertical body seam, and an upper overhang/corner trim area. Background shows RV dealership lot with Rockwood travel trailer and tow vehicles.
- **Visible damage/condition:** A large tan/yellowish discolored rectangular/triangular area is visible on the upper side/overhang panel of the foreground unit. It may indicate staining, missing/peeled exterior coating, or a pr
Human interpretation • confidence 0.00
parts-photo
Exterior curb/entry side of a Forest River Rockwood Ultra Lite travel trailer.
- Visible components: entry door with black frame/window, assist grab handle, side window, upper black awning/roof-edge rail or awning housing, amber clearance light, round black exterior speaker/vent covers, decals/graphics, tandem wheels, lower skirt, utility access/labels.
- Visible text/labels: “ROCKWOOD” and “ULTRA LITE” branding; small window stock/VIN label and warning labels present but mostly unreadable.
- D
Human interpretation • confidence 0.00
parts-photo
- **Visible part/component:** Small black exterior RV light/fixture assembly, likely a clearance/marker or license/utility light. Clear lens/cover area and internal metal/LED mounting plate visible; beige printed LED/circuit strip marked faintly with “COB”/other unreadable markings.
- **Visible damage/condition:** Fixture appears disassembled or missing its lens/cover. Internal clear/metal bracket and fasteners exposed. Black housing shows scuffs/scratches; no obvious crack confirmed from this i
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Curb-side exterior of Forest River travel trailer/RV, showing upper sidewall and roofline area.
- **Primary components shown:** Power awning assembly along roofline, including black awning roller/tube, front awning head/motor cover, vertical awning arm/rail, sidewall mounts/screws; entry door with grab handle; tinted window; exterior vent/access panels; LP connection area.
- **Visible damage/condition:** No obvious crack, break, dent, or detached part is clearly visible in th
Human interpretation • confidence 0.00
parts-photo
Exterior curb-side of Forest River RV near entry door.
- **Visible components:** Entry door with window, black door frame/hinge, grab handle, sidewall graphics, lower skirt/trim, utility/service hatch, rear marker light, and a black awning/slide-topper style roller/arm assembly running along the upper sidewall.
- **Visible damage/condition:** No clear crack, break, dent, or missing part is obvious from this angle. Upper awning/roller area and vertical support/arm are the main photographed items
Human interpretation • confidence 0.00
parts-photo
- **Unit/area shown:** Curb/entry side exterior of a Forest River Rockwood Ultra Lite travel trailer.
- **Visible components:** Entry door with window, black grab handle, rolled awning at roofline, sidewall graphics/decals, exterior TV/mount plate, small utility covers/outlet, tandem wheels with fender skirt, lower skirt/trim.
- **Visible damage/condition:** No major structural damage clearly visible. Possible minor scuff/scratch on the sidewall near the upper graphic area; lower right black str
Human interpretation • confidence 0.00
parts-photo
Exterior front/curb-side view of a Forest River Rockwood Ultra Lite travel trailer.
- **Visible area/components:** Front cap with black molded corner/transition trim, upper marker light, front window, diamond-plate lower rock guard, A-frame hitch/jack area, curb-side wall, awning roller and arms, entry/compartment doors, exterior utility hookups/vents.
- **Visible damage/condition:** Possible loose/warped or lifted black trim/seal area at the upper front curb-side corner where the roof/front ca
Human interpretation • confidence 0.00
parts-photo
Visible image shows a Forest River Rockwood Ultra Lite travel trailer hitched to a white pickup. View is front/driver-side area with front cap, large front window, diamond-plate lower front guard, A-frame/tongue, side wall, entry doors, awning, marker lights, and exterior trim.
Damage/issue: No obvious physical damage is clearly visible in this photo. Front cap, graphics/decals, window, awning hardware, sidewall, and lower rock guard appear generally intact from this distance. Any claimed defec
Human interpretation • confidence 0.00
parts-photo
- **Unit/labels visible:** Forest River **Rockwood Ultra Lite** travel trailer; small side sticker appears to read **Rockwood 2608BS** (partially legible).
- **Visible damage:** A narrow black exterior strip/trim piece on the curb-side wall, below the “Rockwood” logo and above the wheels, appears **loose/detached and protruding outward** from the sidewall. No clear sidewall cracking or impact damage visible.
- **Components in view:** Curb-side entry door with window, assist grab handle, exterior
Human interpretation • confidence 0.00
parts-photo
- **Visible damage:** No clear damage shown. Image is primarily a close-up of paperwork on a clipboard; no RV component damage is visible.
- **Visible parts/components:** Black clipboard clip at left; printed dealer/service document.
- **Document text visible:**
- “Tri-Am RV Center of East Tennessee, Inc”
- “1202 IDELL ROAD, BULLS GAP TN 37711”
- Phone: “877-635-1167”; Fax: “423-235-1176”
- “WWW.TRIAMRV.COM”
- Date line partially visible: “12 SEP 2025 - Time: 03.00pm”
- S
Human interpretation • confidence 0.00
parts-photo
Visible RV exterior curb/side wall, Forest River Rockwood Ultra Lite.
- **Visible components:** Long black patio awning/awning roller or cassette along upper sidewall, awning rail/trim, left awning arm/end bracket, tinted side windows, lower skirt/graphics, wheel/fender edge.
- **Visible condition/damage:** Awning fabric/roller area appears wavy or wrinkled along the length; no clear tear, puncture, broken arm, or sidewall impact visible in this photo. Damage is not definitive from this angle.
Human interpretation • confidence 0.00
parts-photo
Visible RV exterior rear/side corner damage:
- Black lower rear corner trim/body panel is cracked, torn, and deformed at the vertical corner seam.
- Lower skirt/rocker panel and corner cap area show impact damage, scuffing, gouges, and separated/buckled plastic/metal trim.
- Fastener area near bottom is distorted with a small broken/open section.
- Red oval side marker/reflector above damage appears intact.
- Adjacent square rear bumper/tube or carrier component is visible to the right; no clea
Human interpretation • confidence 0.00
parts-photo
Image shows rear/curb-side upper exterior of a Forest River Rockwood RV Ultra Lite.
- **Visible damage/issue:** At the upper rear wall near the red clearance/marker lights, a black fixture/housing appears loose, broken, or missing its cover; a small vertical wire/antenna-like piece is visible above it. Could be a rear camera, marker-light-related housing, or exterior lamp/bracket—unclear from this distance.
- **Visible components:** Rear roof ladder, red clearance lights, rear tail lights, spar
Human interpretation • confidence 0.00
parts-photo
- **Vehicle/area shown:** Passenger-side exterior of a Forest River **Rockwood Ultra Lite** travel trailer, including slide wall/sidewall, windows, tandem wheels, graphics, and upper awning assemblies.
- **Visible components:** Two black awning roller tubes/awning rails with support arms and wall-mounted brackets; vertical slide/side trim; exterior utility compartment/label area near lower right.
- **Damage observed:** No clear broken, bent, missing, or detached part is visible in this wide phot
Human interpretation • confidence 0.00
parts-photo
- **Visible components:** Passenger/curb side of Forest River **Rockwood Ultra Lite** travel trailer. Large black patio awning assembly visible near roofline, including awning roller tube/fabric, upper awning rail, end caps, and vertical support arms/brackets mounted to sidewall. Slide-out/sidewall trim, windows, decals, fender, and tandem wheels visible.
- **Visible damage/condition:** No clear broken, detached, or missing awning part is visible from this distance. Awning fabric/roller appears
Human interpretation • confidence 0.00
parts-photo
Exterior passenger-side/rear view of Forest River travel trailer/RV with slide-out awning hardware visible along upper wall.
- **Visible components:** black slide topper/awning roller tube(s), fabric/cover, end caps, mounting brackets, vertical slide rails, exterior wall graphics, storage door, wheels/fenders, rear lights/bumper.
- **Visible damage/condition:** No clear damage is visible in this photo. Awning/slide-topper components appear installed and intact from this distance; no obvious tor
Human interpretation • confidence 0.00
parts-photo
Wide exterior lot photo showing a Forest River Rockwood fifth-wheel/travel trailer hitched to a white pickup. Visible components include side wall graphics, windows with shades, slide/awning rails or toppers, roof-mounted covers/vents/AC units, front landing gear/hitch area, dual axles, and lower storage door.
No clear close-up damage is visible in this image; photo is too distant and mostly shows the unit in profile. No readable claim documents or parts labels are present. Visible text on trai
Human interpretation • confidence 0.00
parts-photo
Warranty image shows exterior side of a Forest River Rockwood Ultra Lite travel trailer/5th wheel with slide-out extended. Visible components include the upper black awning/slide topper assembly, roller tube/housing, side support/arm bracket, slide wall, large tinted window, exterior graphics, lower skirt, stabilizer/leveling jack area, and tank label.
Visible text/labels: “ROCKWOOD,” “RW ULTRA LITE,” small “GRAY TANK #3” label near lower right, and partial “PSX2” on/near jack hardware. Backgro
Human interpretation • confidence 0.00
parts-photo
Rear exterior of a Forest River Rockwood Ultra Lite travel trailer.
- **Visible components:** rear wall, roofline trim, red upper clearance/marker lights, center rear camera/observation camera housing with vertical antenna, rear ladder, rear window, spare tire cover, taillights, utility hookup panel.
- **Visible damage/concern:** No broad exterior body damage is obvious. The likely issue area is the **upper center rear camera/antenna assembly** near the clearance lights; housing/fitment appears
Human interpretation • confidence 0.00
parts-photo
- **Unit/area shown:** Forest River Rockwood Ultra Lite travel trailer, curb/passenger side near front cap and entry/awning area.
- **Visible components:** Front fiberglass cap, sidewall graphics, black vertical corner/transition trim, roof/front cap radius trim, power awning assembly/roller and upper awning rail/brackets, exterior compartment door, amber marker lights, A-frame tongue/power stabilizer/jack area.
- **Visible damage/concern:** At the upper front curbside corner, the black roof/fro
Human interpretation • confidence 0.00
parts-photo
Exterior RV photo, rear/curb-side upper area of a Forest River Rockwood Ultra Lite travel trailer.
- **Visible damage:** At the upper rear roof/side corner, the black corner/roof edge trim or cap appears lifted/bent with a gap/irregular sealant area. Possible loose roof molding/end cap at the top corner. No clear impact damage visible elsewhere.
- **Parts/components shown:** Rear wall, side wall, roof edge trim, vertical corner molding, awning/slide topper or exterior roller assembly along side
Human interpretation • confidence 0.00
parts-photo
- **Visible damage:** Cracked/broken black exterior plastic panel at rear corner near the license plate area. There is an open hole/gap, torn edge, scuffed sealant/caulk, and distorted lower corner trim/skirt material. Damage appears concentrated where the vertical black trim meets the lower rear body panel.
- **Parts/components visible:** Rear exterior corner molding/trim, lower rear skirt/fascia panel, license plate/bracket area, adjacent body wall/panel, sealant/caulk joint.
- **Labels/text:*
Human interpretation • confidence 0.00
Claim Lines
No claim lines loaded
Evidence Thread
Chris Lehnert
dealer_or_external • Sep 17, 2025, 12:53 PM
@Tessa C HEY i need a price and part number to the off door side rear corner molding,j wrap (off door side and rear) then the trim that goes in-between the j wrap and corner molding
Tessa Coffey
dealer_or_external • Sep 17, 2025, 3:01 PM
@Chris L J WRAP F100062635 $10.99
END CAP F100062685 $2.99
CORNER CAP F100054256 $10.99
TRANSITION MOLDING F100158504 $27.99
Chris Lehnert
dealer_or_external • Sep 24, 2025, 10:49 AM
@Tessa C @Cole P i got the approval from the customer to do the rear corner also they are looking for a new shade for the front of the unit not the original one that s in it looking for the new shade that the new rock woods come with
Tessa Coffey
dealer_or_external • Sep 25, 2025, 12:08 PM
@Chris L ON ORDER 17429 we have j wrap and transition molding in stock
Tessa Coffey
dealer_or_external • Sep 25, 2025, 2:53 PM
@Chris L i'll have to get with Cole on the new shade. He went out and got the info for it while i was handling something else.
Chris Lehnert
dealer_or_external • Sep 25, 2025, 4:22 PM
@Tessa C sounds good
Tessa Coffey
dealer_or_external • Oct 1, 2025, 12:33 PM
@Chris L parts here
Chris Lehnert
dealer_or_external • Oct 21, 2025, 10:41 AM
@Tessa C hey the customer wants to replace the front shade with the updated shades that the new rockwoods come with so i need a price and part number please
Tessa Coffey
dealer_or_external • Oct 21, 2025, 3:35 PM
@Chris L F100605177 $209.99
Tessa Coffey
dealer_or_external • Oct 22, 2025, 4:00 PM
@Chris L F100605154 $100.99
F100469570 $4.99 each
Tessa Coffey
dealer_or_external • Oct 22, 2025, 4:00 PM
@Chris L F100605154 $100.99
F100469570 $4.99 each magnet catch
Tessa Coffey
dealer_or_external • Nov 11, 2025, 8:55 AM
@Chris L I had prices and part numbers for mr blackburns shade already on here
Tessa Coffey
dealer_or_external • Nov 11, 2025, 9:20 AM
@Chris L I had prices and part numbers for mr blackburns shade already on here
Cole Perkins
dealer_or_external • Nov 17, 2025, 3:15 PM
@Tessa C customer came in did we order these blinds and what update do we have?
Tessa Coffey
dealer_or_external • Nov 18, 2025, 8:46 AM
@Cole P not on order from my understanding i was just getting the price from them
Chris Lehnert
dealer_or_external • Nov 28, 2025, 11:46 AM
@Tessa C HEY i got the approval and deposit from the customer to order this shade/blind
Tessa Coffey
dealer_or_external • Nov 28, 2025, 12:04 PM
@Chris L ON ORDER 17587
Tessa Coffey
dealer_or_external • Dec 4, 2025, 12:43 PM
@Chris L ROLLER SHADE AND MAGNET CATCH ARE HERE (BAY)
Claim Files
WO26065.pdf
main-pdf • Sep 17, 2025, 12:50 PM • 407,041 bytes
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/26065/WO26065.pdf