Claim explorer / evidence thread
Claim 26059
TRI 1202 • Ashlee • Paid • nucamp
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 58
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
146d elapsed • 0d remaining
Analyzed
Completed stage
146d elapsed • 0d remaining
Awaiting OEM
Completed stage
146d elapsed • 0d remaining
Auto-Approved
Completed stage
146d elapsed • 0d remaining
Payment Due
Completed stage
146d elapsed • 0d remaining
Escalation Eligible
Completed stage
146d elapsed • 0d remaining
Resolved
Overdue / escalation ready
146d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$625.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
58
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
146 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
26
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Condensed packet watch
Close to a bulky packet. Trim, paginate, and preflight before escalation.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Oct 19, 2026, 2:56 AM.
Indexed evidence
2 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
146 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26059/LINE 5 AWNING TAG.jpg
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Oct 19, 2026, 2:56 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
13 indexed side comments on this claim.
Latest visible thread signal
Dec 12, 2025, 12:10 PM • processor • paid $993.37 12/2 check #3076771
FR feedback: Added shipping from sales order
Role mix
Dealer 0 • OEM 0 • Processor 6
Decision cues
Denial signals 1 • info / missing-doc asks 9 • approval signals 4
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
Image shows two sewn-in law/compliance tags attached to a black/gray textured cushion or mattress fabric.
Visible items/text:
- Left tag: “UNDER PENALTY OF LAW THIS TAG NOT TO BE REMOVED EXCEPT BY THE CONSUMER”
- “ALL NEW MATERIAL CONSISTING OF POLYURETHANE FOAM”
- Reg. No. PA-42195(IN)
- Manufacturer: Lippert Interiors, a division of Lippert Components, Inc., 1902 West Sample Street, South Bend, IN 46619
- “DATE OF DELIVERY”
- “Made in Cambodia, Finished in the USA”
- Right tag: Lippert Compon
Human interpretation • confidence 0.00
parts-photo
Photo shows a product tag with PO and LCH identifiers visible.
Human interpretation • confidence 0.82
parts-photo
Photo shows Solera awning tag label; no visible damage apparent.
Human interpretation • confidence 0.72
supporting-image
Top-view close-up of a gray/blue textured vinyl or fabric surface, likely an RV interior/exterior panel or covering. Visible issue is a small puncture/tear or gouge near the lower-left/center area, with minor surrounding scuffing. A darker diagonal crease/shadow runs across the upper portion but damage there is unclear. No parts labels, documents, or readable text visible.
Claim linkage: file name indicates this supports claim line 5, showing the top-view condition of the damaged surface needin
Human interpretation • confidence 0.00
supporting-image
Claim line 5 image (“top view 2”): close-up of a dark gray/blue textured surface, likely upholstery/vinyl/laminate panel material. A small light-colored nick/scuff or puncture is visible slightly below center, with another tiny light speck below it. No parts, labels, tools, or readable document text visible. Damage appears minor and localized; exact component/location cannot be confirmed from this close-up alone. Links to warranty claim case 26059, dealer tri-1202, nuCamp, claims-paid stage.
Human interpretation • confidence 0.00
supporting-image
Close-up of an upholstered cushion/seat component with manufacturer law/compliance tags attached.
Visible details:
- Gray/black textured upholstery surface; no clear structural damage visible in this photo.
- Tags are wrinkled/partly torn at edges, but still readable.
- Partial serial/ID label at left shows numbers resembling “985047” and “5003183.”
- Main law tag text includes:
- “UNDER PENALTY OF LAW THIS TAG NOT TO BE REMOVED EXCEPT BY THE CONSUMER”
- “ALL NEW MATERIAL consisting of POLY
Human interpretation • confidence 0.00
supporting-image
- **Visible damage:** No clear damage visible from this side-view photo; awning fabric and arms appear extended and generally intact, though image is backlit/low contrast.
- **Parts/components shown:** RV sidewall, extended patio awning with fabric roller, awning support arms/linkages, entry door area, exterior compartment/panel, adjacent RVs.
- **Labels/text:** Red step ladder labeled **“WERNER.”** No readable RV labels, VIN, or document/screenshot text visible.
- **Repair context:** Ladder pos
Human interpretation • confidence 0.00
supporting-image
Side view shows small pinhole in dark awning/fabric underside.
Human interpretation • confidence 0.69
supporting-image
Photo shows a small marked blemish/scratch on light fabric panel near a seam.
Human interpretation • confidence 0.67
supporting-image
Claim image LINE 7 (case 26059) shows a close-up of an interior wall/trim area, likely in a nuCamp trailer.
- Visible damage/condition: Small dark mark/scuff or possible puncture on the light textured wall panel near the edge of a light wood trim/panel. A faint white blemish/residue is also visible lower on the wall near the trim.
- Parts/components shown: Light wood interior trim/panel edge, adjacent textured wall panel/wall covering, seam/gap between wood surfaces.
- Labels/markings: Blue pai
Human interpretation • confidence 0.00
supporting-image
Interior wall/trim area marked with blue tape; possible seam or finish issue.
Human interpretation • confidence 0.56
supporting-image
Claim line: LINE 1 (file “LINE 1 -2.jpg”), case 26059.
Visible condition: Interior wall/panel area with light fabric/vinyl wall covering. A vertical seam/joint is visibly separated or raised, creating a narrow gap/shadow line and slight wrinkling/buckling near the lower portion. Right side shows adjacent light wood trim/cabinet edge.
Damage/component: Wall covering or interior wall panel seam delamination/separation near trim.
Labels/text: No readable labels, documents, or screenshot text vis
Human interpretation • confidence 0.00
supporting-image
Metal cup holder/insert on upholstery marked as line 2; minor rim scuff visible.
Human interpretation • confidence 0.72
supporting-image
Kitchen counter/cabinet corner marked with blue tape; possible edge seam damage.
Human interpretation • confidence 0.72
supporting-image
Warranty image shows an interior wood panel/door area with adjacent vertical trim next to a light fabric/vinyl wall and light flooring. A small piece of blue tape is placed on the trim/gap area, likely marking the concern location. Visible issue appears to be a narrow uneven gap or possible trim/panel fitment concern along the vertical seam near the lower corner. No labels or document text visible beyond the blue tape marking. Likely linked to claim line 7 for interior trim/woodwork adjustment o
Human interpretation • confidence 0.00
supporting-image
Photo shows Solera label on blue panel; no visible damage shown.
Human interpretation • confidence 0.72
supporting-image
Photo shows RV awning/edge area with exposed loose wiring near corner.
Human interpretation • confidence 0.63
supporting-image
Image shows a close-up of a circular brushed metal component, likely a stainless sink/bowl/pan surface, viewed from above.
- **Visible damage:** Small dark scratch/chip/scuff along the lower inner rim/edge of the metal surface; minor speck nearby. No obvious cracking or deformation visible.
- **Parts/components:** Round stainless/brushed metal basin or insert sitting on/near a brown textured countertop or upholstery-like surface.
- **Labels/text:** No readable labels, tags, or document te
Human interpretation • confidence 0.00
supporting-image
Interior door/trim area marked with blue tape; minor surface blemish visible.
Human interpretation • confidence 0.58
supporting-image
Warranty image for case 26059, claim line 4.
Close-up shows a white vertical interior trim/panel edge next to a wood-grain surface. The visible issue appears to be dirty staining, smudging, or adhesive/sealant residue on the white surface, especially near the upper/mid seam area. No obvious crack, break, or missing part is clearly visible from this angle. Background shows cabinetry/drawer fronts and flooring, but no readable labels or document text. Repair context likely relates to cosmetic cle
Human interpretation • confidence 0.00
supporting-image
White interior trim/panel shows tan staining/discoloration near seam, marked line 4.
Human interpretation • confidence 0.82
supporting-image
Claim line 6 image shows an interior white cabinet/door area being measured with a yellow tape measure. The tape is extended vertically from near the floor/base opening up past the cabinet face, with visible markings around 21–29 inches. A vertical seam/gap between white cabinet panels is visible on the right side, and the lower cabinet rail/base opening is visible below. Blue painter’s tape is partially visible at left, likely marking an area for repair/inspection. No obvious breakage is visibl
Human interpretation • confidence 0.00
supporting-image
Tape measure documents spacing at interior white trim/panel area; damage not clearly visible.
Human interpretation • confidence 0.55
supporting-image
Interior shade/side track shown with a small white spot; damage unclear.
Human interpretation • confidence 0.55
Claim Lines
complaint
SEAM TAPE ON CORRECTLY AND IS WRINKLED
needs-review • confidence 0.31
complaint
SEAM TAPE ON CORRECTLY AND IS WRINKLED
needs-review • confidence 0.31
complaint
SEAM TAPE ON CORRECTLY AND IS WRINKLED
needs-review • confidence 0.16
cause
NOTED ON DAF
needs-review • confidence 0.23
cause
NOTED ON DAF
needs-review • confidence 0.23
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
REMOVE AND REPLACE SEAM TAPE
needs-review • confidence 0.31
correction
REMOVE AND REPLACE SEAM TAPE
needs-review • confidence 0.31
correction
REMOVE AND REPLACE SEAM TAPE
needs-review • confidence 0.16
complaint
CUP HOLDER ON DOUBLE SEATING IS SCRATCHED
needs-review • confidence 0.33
complaint
CUP HOLDER ON DOUBLE SEATING IS SCRATCHED
needs-review • confidence 0.33
complaint
CUP HOLDER ON DOUBLE SEATING IS SCRATCHED
needs-review • confidence 0.09
cause
NOTED ON DAF
needs-review • confidence 0.28
cause
NOTED ON DAF
needs-review • confidence 0.28
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
REPLACE CUP HOLDER
needs-review • confidence 0.33
correction
REPLACE CUP HOLDER
needs-review • confidence 0.33
correction
REPLACE CUP HOLDER
needs-review • confidence 0.09
complaint
STILE AT PANTRY IS SCRATCHED
needs-review • confidence 0.20
complaint
STILE AT PANTRY IS SCRATCHED
needs-review • confidence 0.20
complaint
STILE AT PANTRY IS SCRATCHED
needs-review • confidence 0.00
cause
NOTED ON DAF
needs-review • confidence 0.20
cause
NOTED ON DAF
needs-review • confidence 0.20
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
FILL,COLOR AND BLEND AREA
needs-review • confidence 0.23
correction
FILL,COLOR AND BLEND AREA
needs-review • confidence 0.23
correction
FILL,COLOR AND BLEND AREA
needs-review • confidence 0.04
complaint
STICKY GLUE ON CORNER OF KITCHEN ISLAND
needs-review • confidence 0.33
complaint
STICKY GLUE ON CORNER OF KITCHEN ISLAND
needs-review • confidence 0.33
complaint
STICKY GLUE ON CORNER OF KITCHEN ISLAND
needs-review • confidence 0.09
cause
NOTED ON DAF
needs-review • confidence 0.28
cause
NOTED ON DAF
needs-review • confidence 0.28
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
REMOVE GLUE AND BUFF COUNTER
needs-review • confidence 0.29
correction
REMOVE GLUE AND BUFF COUNTER
needs-review • confidence 0.29
correction
REMOVE GLUE AND BUFF COUNTER
needs-review • confidence 0.04
complaint
FRONT AWNING HAS A HOLE IN FABRIC TN, TRI-AM RV CENTER-EAST Customer #: 47602
partial-match • confidence 0.43
complaint
FRONT AWNING HAS A HOLE IN FABRIC TN, TRI-AM RV CENTER-EAST Customer #: 47602
partial-match • confidence 0.43
complaint
FRONT AWNING HAS A HOLE IN FABRIC TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.19
cause
NOTED ON DAF
needs-review • confidence 0.24
cause
NOTED ON DAF
needs-review • confidence 0.24
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
REMOVE AND REPLACE AWNING FABRIC
partial-match • confidence 0.36
correction
REMOVE AND REPLACE AWNING FABRIC
partial-match • confidence 0.36
correction
REMOVE AND REPLACE AWNING FABRIC
needs-review • confidence 0.12
complaint
KITCHEN CABINET ABOVE BAR HAS GLUE ACROSS THE LOWER SECTION
needs-review • confidence 0.29
complaint
KITCHEN CABINET ABOVE BAR HAS GLUE ACROSS THE LOWER SECTION
needs-review • confidence 0.29
complaint
KITCHEN CABINET ABOVE BAR HAS GLUE ACROSS THE LOWER SECTION
needs-review • confidence 0.16
cause
NOTED ON DAF
needs-review • confidence 0.24
cause
NOTED ON DAF
needs-review • confidence 0.24
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
REPLACE CABINET DOOR, GLUE WILL NOT COME OFF
needs-review • confidence 0.33
correction
REPLACE CABINET DOOR, GLUE WILL NOT COME OFF
needs-review • confidence 0.33
correction
REPLACE CABINET DOOR, GLUE WILL NOT COME OFF
partial-match • confidence 0.37
complaint
BATHROOM DOOR STILE HAS A CHIP IN THE LOWER AREA
needs-review • confidence 0.26
complaint
BATHROOM DOOR STILE HAS A CHIP IN THE LOWER AREA
needs-review • confidence 0.26
complaint
BATHROOM DOOR STILE HAS A CHIP IN THE LOWER AREA
needs-review • confidence 0.13
cause
NOTED ON DAF Page 2 of 3 © 2025 Integrated Dealer Systems *26059* W/O: 26059
needs-review • confidence 0.20
cause
NOTED ON DAF Page 2 of 3 © 2025 Integrated Dealer Systems *26059* W/O: 26059
needs-review • confidence 0.20
cause
NOTED ON DAF Page 2 of 3 © 2025 Integrated Dealer Systems *26059* W/O: 26059
needs-review • confidence 0.03
correction
FILL, COLOR AND BLEND AREA
needs-review • confidence 0.20
correction
FILL, COLOR AND BLEND AREA
needs-review • confidence 0.20
correction
FILL, COLOR AND BLEND AREA
needs-review • confidence 0.04
Evidence Thread
Ashlee Olsen
processor • Sep 12, 2025, 11:58 AM
submitted PA#2433537
Ashlee Olsen
processor • Sep 13, 2025, 2:15 AM
@Stephanie D WO26059 FR feedback:
Please attach a photo showing the hole from the top side of the fabric.
Stephanie Davis
dealer_or_external • Sep 15, 2025, 11:10 AM
I attached a few more photos the tech got for this!
Ashlee Olsen
processor • Sep 15, 2025, 12:29 PM
Thank you! Photo's attached to FR
Ashlee Olsen
processor • Sep 17, 2025, 1:16 PM
approved
job 1 .3
job 2 .2
job 3 .2
job 4 .5
job 5 1.5 Per vendor this is damage not a defect. Covering awing fabric only. PLEASE NOTE!! This authorization is for FABRIC ONLY. Anything additional will result in the claim being denied. If you need assistance finding the correct part, please reach out to our parts rep, Juan, at jramirez@forestriverinc.com and let him know you have been authorized for FABRIC ONLY.
job 6 .4
job 7 .2
Stephanie Davis
dealer_or_external • Sep 18, 2025, 11:28 AM
@Tessa C Approved to order parts for
Line 1: seam tape (10')
Line 2: cup holder
Line 5: awning fabric (fabric only)
Line 6: cabinet door
Tessa Coffey
dealer_or_external • Sep 18, 2025, 4:02 PM
@Stephanie D IVE FOUND EVERYTHING MINUS THE CUP HOLDER. SPOKE WITH CONNIE AND SHE SAID TO SEND LIPPERT A PHOTO OF THE CUP HOLDER SINCE ALL SHE COULD FIND WAS BLACK. JUST WAITING ON RESPONSE FROM THEM TO SEE IF WE CAN GET JUST THE CUP HOLDER OR HAVE TO GET THE WHOLE ARM
Tessa Coffey
dealer_or_external • Sep 23, 2025, 10:06 AM
@Stephanie D PARTS ON ORDER 17415
Tessa Coffey
dealer_or_external • Sep 26, 2025, 10:16 AM
@Stephanie D GOT THE CABINET DOOR AND THE SEAM TAPE. STILL WAITING ON THE CUP HOLDER AND THE AWNING FABRIC
Tessa Coffey
dealer_or_external • Oct 14, 2025, 3:58 PM
@Stephanie D AWNING FABRIC IN BAY . JUST LACKING CUP HOLDER
Tessa Coffey
dealer_or_external • Oct 16, 2025, 11:49 AM
@Stephanie D all parts here now
Ashlee Olsen
processor • Nov 21, 2025, 2:02 PM
submitted C#2433537
Ashlee Olsen
processor • Dec 12, 2025, 12:10 PM
paid $993.37 12/2 check #3076771
FR feedback: Added shipping from sales order
Claim Files
COMPLETED WO.pdf
pdf • Nov 21, 2025, 10:29 AM • 416,556 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26059/COMPLETED WO.pdf
WO.pdf
pdf • Sep 12, 2025, 9:57 AM • 410,189 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26059/WO.pdf