Claim explorer / evidence thread
Claim 26028
TRI 1202 • Ashlee • Parts Inquiry • forest-river
risk 0.35
deadline Approaching deadline
images 32
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Approaching deadline
178d elapsed • 0d remaining
Awaiting OEM
Upcoming statutory deadline
178d elapsed • 0d remaining
Auto-Approved
Upcoming statutory deadline
178d elapsed • 0d remaining
Payment Due
Upcoming statutory deadline
178d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
178d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
178d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
65/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
0
missing_unit_id_photo
Deadline Status
Approaching deadline
178 days open in the visible workflow.
Recommended Action
Upload Missing Documents
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
18
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 20, 2026, 2:56 AM.
Indexed evidence
1 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.35.
Claim Summary
Evidence summary
images=32; damage=0; unit=0; parts=32; doc=0; gaps=missing_unit_id_photo • Unit 2020 Forest River • VIN 1FVACXFE2LHLE4815
Path
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/26028/IMG_9428.JPG
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 20, 2026, 2:56 AM
Evidence flags
missing unit id photo
Comment Intelligence
Thread depth
17 indexed side comments on this claim.
Latest visible thread signal
Nov 28, 2025, 9:15 AM • dealer_or_external • @Chris L GOT THE INVOICE ON THIS ONE
Role mix
Dealer 0 • OEM 0 • Processor 0
Decision cues
Denial signals 0 • info / missing-doc asks 5 • approval signals 0
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
- **Visible component/area:** Front exterior grille assembly on a Dynamax/Forest River RV. Chrome/silver diamond mesh grille with black surround/trim, lower grille opening, white front cap/body panel, and visible radiator/heat-exchanger fins behind the mesh.
- **Visible damage/condition:** No major breakage visible. Mesh appears generally intact; possible minor waviness/misalignment or small dents in portions of the grille, plus light debris/spotting and small rust/dirt marks near edges. Badge/t
Human interpretation • confidence 0.00
parts-photo
Front view of a Dynamax DX3 motorhome on a Freightliner chassis. Visible components include front cap/over-cab fairing, windshield, wipers, side mirrors, grille, headlights, fog lights, bumper, clearance lights, and roof/front-cap graphics.
Visible labels/text:
- “DX3” on upper front cap graphic
- “FREIGHTLINER” on grille badge
- “DYNAMAX” on main grille badge
Damage/condition observed:
- No clear structural damage visible from this angle.
- Upper front cap graphic/decal area appears potential
Human interpretation • confidence 0.00
parts-photo
- **Unit/area shown:** Front-left exterior of a Dynamax DX3 motorhome on a Freightliner chassis.
- **Visible components:** Front cap/over-cab nose, windshield, wipers, mirrors, grille, headlamp, bumper, roof/clearance marker lights, side entry/utility doors, lower side skirt/steps, exterior graphics/decals.
- **Labels/text visible:** “DX3” on upper front cap decal; “FREIGHTLINER” on grille badge; “DYNAMAX” emblem on grille.
- **Damage observed:** No clear structural damage visible in this photo.
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Rear/side exterior of a Dynamax **DX3** motorhome/RV, grey/black/white graphics, lower baggage compartment doors, side window edge, exhaust pipe, and upper black awning/slide-topper assembly.
- **Component of interest:** Long black roofline-mounted awning/slide topper or awning cassette with brackets/end caps.
- **Visible damage/condition:** No clear body-panel impact damage visible. The upper black awning/slide-topper assembly appears slightly open/exposed at the left end, w
Human interpretation • confidence 0.00
parts-photo
Photo shows passenger-side exterior of a large Forest River/Dynamax-style motorhome.
- **Visible components:** front cap/cab area, side wall graphics, slide-out area, basement storage doors, roofline/upper side awning assembly or slide topper/awning rail, brackets/arms along upper edge.
- **Possible damage/condition:** upper awning/roof rail hardware near the front appears uneven/misaligned with visible gaps and bracket exposure; possible loose or lifted awning cover/rail section. Damage is not
Human interpretation • confidence 0.00
parts-photo
RV exterior curb/driver side view with gray/black/white full-body graphics, two dark tinted windows, upper awning/rail, lower storage compartment doors, rear wheel/fender, and exhaust tip visible.
Visible issue: exterior vinyl/graphic decals appear lifted, peeling, and/or partially missing in multiple areas, especially across the large lower/mid gray patterned graphic and near the black/white swoosh striping. Some edges look separated from the sidewall; underlying painted sidewall appears intac
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Passenger-side exterior of a Forest River motorhome/RV, mid-coach section.
- **Components shown:** Black roofline awning/slide-topper assembly with roller/cover and support brackets/arms; sidewall graphic decals; basement compartment doors/latches; rear/mid wheel area; exhaust tip.
- **Visible damage/condition:**
- Possible misalignment/gap at a joint/end area of the black awning/roller cover near the upper center-left; small light-colored edge visible.
- Lower/mid si
Human interpretation • confidence 0.00
parts-photo
- **Visible damage:** Exterior vinyl graphics/decals on the RV side are peeling, lifting, and flaking, especially in the gray patterned lower/mid section below the black stripe. Damage spans across side panel seams and near storage compartment doors. No clear cracks/dents in body panels visible.
- **Parts/components shown:** Passenger/driver-side exterior wall of motorhome, decorative stripe/graphic package, storage/bay doors with chrome latches, wheel/fender area, amber side marker, upper awnin
Human interpretation • confidence 0.00
parts-photo
- **Visible subject:** Close-up of a vehicle/RV tire area with black rubber tire/sidewall partially covering a white manufacturer weight/tire certification label.
- **Damage observed:** No clear physical damage visible in this image. Tire surface shows dust/specks and glare; no obvious cut, crack, bulge, or missing part can be confirmed.
- **Components/parts shown:** Tire sidewall/tread edge and vehicle certification/tire information decal.
- **Readable label text:** Partial/obstructed. Includes
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Exterior side of a Forest River/Dynamax DX3 motorhome/RV, upper sidewall and lower storage bay area.
- **Damage/concern visible:** Black upper awning/roofline trim or awning cassette appears slightly bowed/uneven with visible gaps/joints along the rail. No clear sidewall impact damage visible; large gray/black graphics appear mostly intact.
- **Parts/components shown:** Exterior awning/awning housing or upper trim rail, sidewall decals/graphics, DX3 emblem, lower baggage/stor
Human interpretation • confidence 0.00
parts-photo
{
"case_id": "26028",
"file": "IMG_9425.JPG",
"view": "Passenger/side exterior of a Forest River motorhome/RV, mid-coach area with large dark window/slide wall and lower storage bay doors.",
"visible_components": [
"Upper black awning or slide-topper assembly/rail above side window/slide area",
"Awning/slide-topper tube or cover with end cap/bracket area",
"Side wall graphics/decals",
"Exterior storage compartment doors and latch handles",
"Side marker light"
],
"
Human interpretation • confidence 0.00
parts-photo
- **Visible components:** Exterior RV sidewall/entry area with black door/window frame trim on right, decorative sidewall graphics, and a vertical stainless/metal assist grab handle mounted with four screws.
- **Visible labels/text:**
- KOA Care Camps / Forest River sticker: “WWW.KOACARECAMPS.ORG,” “Fighting Cancer + Making Memories.”
- RVIA compliance seal: “Manufacturer certifies compliance with standard for recreational vehicles NFPA 1192,” number appears **G 1766093**, “Motorhome.”
- D
Human interpretation • confidence 0.00
parts-photo
- **Unit/area shown:** Passenger/driver side exterior of a Forest River motorhome/RV, mid-to-rear side wall area below the awning.
- **Visible components:** Sidewall fiberglass/paint panels, large decorative vinyl graphics/decals, upper awning/awning rail and housing, exterior compartment doors/latches, wheel/fender area, small side marker light.
- **Visible damage/condition:** Multiple sections of the exterior vinyl graphics are peeling, lifting, curling, and flaking off the sidewall, especiall
Human interpretation • confidence 0.00
parts-photo
Exterior passenger-side view of a Forest River motorhome/RV.
- **Visible components:** black powered awning/awning housing along upper sidewall, entry door with grab handle and keypad, exterior storage/bay doors, side marker light, wheel well, decorative gray/white/black graphics.
- **Visible damage/condition:** localized deformation/crease or separation visible on the black awning housing/rail near the upper mid-section of the image. No obvious major sidewall panel damage seen from this angle.
Human interpretation • confidence 0.00
parts-photo
- **Visible item/context:** Close-up of RV/vehicle certification/tire information label next to a black rubber tire/sidewall or wheel-well component.
- **Damage observed:** No clear physical damage visible in this image. Black rubber area shows normal glare/smudging; no obvious puncture, tear, bulge, or broken component identifiable.
- **Readable label details:** Forest River/vehicle compliance label partially visible. Model appears **DXC31BH**. Date appears **11/20/2019**. VIN/ID partly visible
Human interpretation • confidence 0.00
parts-photo
Rear exterior of Forest River Dynamax DX3 motorhome shown. Visible components include rear cap/body panel, large rear window, vertical tail/marker lights, lower reverse/turn lamps, hitch/receiver area, mud flaps, license plate mount, and exterior graphics/decals.
Visible issue: multiple gray/black exterior vinyl graphics/decals on the rear cap appear lifting/peeling/flaking in several areas, especially across the mid and lower rear sections and near both side edges. No obvious body-panel crack
Human interpretation • confidence 0.00
parts-photo
Forest River motorhome exterior, passenger side/front cab area. Visible components include black over-cab cap/fairing, sidewall, entry door, awning rail/arm area, cab door, mirror, steps, graphics/decals, and front wheel.
Visible issue: exterior graphics/decals along the lower side and front cab/sidewall appear peeling, flaking, or deteriorated in multiple areas. No obvious structural damage, cracks, dents, or broken parts are clearly visible in this photo. Awning hardware and body panels appea
Human interpretation • confidence 0.00
parts-photo
- **Visible damage:** Stainless Frigidaire refrigerator/freezer door faces show multiple dents/creases and wavy distortion, especially on the upper door right side and lower refrigerator door. Surface also has smudges/fingerprints, but dents appear structural/cosmetic.
- **Parts/components visible:** RV kitchen refrigerator, top freezer/bottom refrigerator configuration, black vertical handles, surrounding wood cabinetry/trim, lower exterior-style fridge vent/grille, adjacent microwave and backs
Human interpretation • confidence 0.00
parts-photo
Exterior passenger-side view of a Forest River motorhome/RV. Visible components include the full-length black patio awning assembly at the roofline, awning roller/tube, end cap/bracket area, vertical awning support arm/rail, entry door with handle/keypad, side windows, storage/baggage doors, lower step, and exterior graphics.
Possible issue shown: near the upper right awning end/bracket area there appears to be a small irregular white/gray spot or sealant/blemish at the wall/awning mount area;
Human interpretation • confidence 0.00
parts-photo
- **Image context:** Driver-side/front-quarter view of a Class C / Super C style Forest River RV on a Freightliner-type chassis, parked outdoors.
- **Visible components:** Front cab, windshield/side window, chrome side mirrors, antenna, black over-cab cap/sleeping area, side entry/driver door area, front wheel, fender, aluminum steps, lower side skirt/graphics.
- **Visible damage/condition:** Noticeable peeling/flaking exterior graphic or paint/vinyl decal along the lower side panel beneath the
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Driver-side exterior of a Forest River motorhome/RV, upper wall above slide/side panel.
- **Primary component shown:** Long black roofline-mounted awning/slide-topper assembly with roller/cover, brackets/end cap area, and mounting rail.
- **Visible damage/concern:** Awning/slide-topper cover/guard appears separated or lifted along the top, leaving a long open gap and exposing the inner rail/roller area. Left end area looks misaligned/open compared with the rest of the housing
Human interpretation • confidence 0.00
parts-photo
- **Visible item/component:** Close-up of a manufacturer/chassis identification label with barcode on a black metal/plastic surface, likely inside/near an RV chassis or compartment.
- **Readable label text:** Partial VIN/ID appears to read **“1FVACXFE2LHLE4815”** (verify; edge/cropping may affect accuracy). Text below barcode includes **“Dry weight: 25646 lbs”**. Another small adjacent label shows partial characters including **“DXC…”** and numbers **“003698”** (unclear).
- **Damage observed:**
Human interpretation • confidence 0.00
parts-photo
Image shows rear/passenger-side upper exterior of a Dynamax DX3 motorhome.
- **Visible components:** rear fiberglass cap, passenger sidewall, roof/upper corner cap, black upper trim/awning rail area, clearance marker lights, rear vertical tail lamps, rear bumper/hitch area, side baggage doors, full-body paint/graphics.
- **Possible damage/concern:** At the **upper rear passenger-side corner**, the seam/trim area between the sidewall and rear cap appears irregular with a dark gap or exposed seal
Human interpretation • confidence 0.00
parts-photo
Image shows an RV wiring/cable harness issue.
- **Visible damage:** Multiple conductors are cut/stripped with exposed copper strands. Several wire ends are frayed and not terminated or protected. Outer black cable jacket/sheathing is opened back, exposing internal wires and shielding/insulation.
- **Parts/components:** Coiled black multi-conductor cable/harness, small-gauge red/blue/white/black wires, larger red/blue/gray conductors, exposed shielding/foil or fiber wrap, nearby black corrugated
Human interpretation • confidence 0.00
Claim Lines
No claim lines loaded
Evidence Thread
Chris Lehnert
dealer_or_external • Sep 5, 2025, 4:15 PM
@Tessa C @Cole P HEY i need a price and part number for A replacement fridge the fridge that's in it
68.25 h
28.5 w
29 d
32 d w/doors
Cole Perkins
dealer_or_external • Sep 5, 2025, 4:43 PM
5193321 R 882.99 LOWES GE 17.5
Chris Lehnert
dealer_or_external • Sep 10, 2025, 2:12 PM
HEY i got the approval to order the fridge and the awning parts @Tessa C @Cole P
Tessa Coffey
dealer_or_external • Sep 10, 2025, 2:29 PM
@Chris L am i overlooking the awning info
Chris Lehnert
dealer_or_external • Sep 10, 2025, 2:33 PM
@Tessa C might have to get with jayson and cole on that info ,jayson called the mfg
Cole Perkins
dealer_or_external • Sep 10, 2025, 2:34 PM
tessa I am on the phone with Lowes getting the fridge ordered also jayson had part numbers and pricing through carefree
Tessa Coffey
dealer_or_external • Sep 12, 2025, 1:40 PM
@Chris L on 17383
Tessa Coffey
dealer_or_external • Sep 12, 2025, 1:43 PM
@Chris L FRIDGE ON 17384
Tessa Coffey
dealer_or_external • Sep 24, 2025, 11:53 AM
@Chris L got the awning parts today but i dont have the invoice yet
Tessa Coffey
dealer_or_external • Oct 3, 2025, 10:12 AM
@Chris L got the invoice today but can't add it to work order since its complete
Cole Perkins
dealer_or_external • Oct 14, 2025, 10:57 AM
@Chris L NEW INSTALL KIT R 697.99 PN SR0137
Chris Lehnert
dealer_or_external • Oct 22, 2025, 2:37 PM
@Tessa C @Cole P i got the approval from the customer to order the kit for his awning
Tessa Coffey
dealer_or_external • Oct 22, 2025, 2:42 PM
@Cole P did you find that part number from carefree?
Chris Lehnert
dealer_or_external • Nov 6, 2025, 3:16 PM
@Tessa C customer called looking for an update on his parts for his awning
Tessa Coffey
dealer_or_external • Nov 6, 2025, 3:29 PM
@Chris L on order 17540
Tessa Coffey
dealer_or_external • Nov 25, 2025, 9:01 AM
@Chris L parts are here. just waiting for the invoice
Tessa Coffey
dealer_or_external • Nov 28, 2025, 9:15 AM
@Chris L GOT THE INVOICE ON THIS ONE
Claim Files
WO26028.pdf
main-pdf • Sep 5, 2025, 4:08 PM • 389,182 bytes
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/26028/WO26028.pdf