Claim explorer / evidence thread
Claim 26015
TRI 1202 • Ashlee • Paid • forest-river
risk 0.35
deadline Overdue / escalation ready
images 24
matched 0
review 3
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
65/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
3
missing_unit_id_photo
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
27
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Condensed packet watch
Close to a bulky packet. Trim, paginate, and preflight before escalation.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
7 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.35.
Claim Summary
Evidence summary
images=24; damage=0; unit=0; parts=24; doc=0; gaps=missing_unit_id_photo • Unit 2018 Forest River • VIN 4X4TFLC25JZ153460
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26015/Paid claim.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
missing unit id photo
Comment Intelligence
Thread depth
28 indexed side comments on this claim.
Latest visible thread signal
Nov 18, 2025, 10:05 AM • dealer_or_external • @Cole P on order 17561
Role mix
Dealer 0 • OEM 0 • Processor 8
Decision cues
Denial signals 0 • info / missing-doc asks 7 • approval signals 2
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
Close-up of a small white/red portable fire extinguisher being held indoors. No clear physical damage is visible; image appears intended to document the extinguisher label/part information for parts inquiry.
Visible label details:
- French inspection/maintenance/warning instructions.
- Model: **KFE2S5**
- Dry chemical extinguisher; sodium bicarbonate-based agent mentioned.
- Pressure: **2070 kPa / 300 psi**
- Full weight: approx. **2 lb 7.75 oz / 1.127 kg**
- Agent fill weight: approx. **1.38 l
Human interpretation • confidence 0.00
parts-photo
- **Unit/parts visible:** Forest River **Flagstaff Super Lite** fifth-wheel RV, front cap, side wall, entry door, windows, graphics/decals, roof A/C units, black patio awning/arms, front landing gear/hitch area. Towed by red Ford pickup marked **4x4**.
- **Visible damage:** No clear damage or failed component is visible in this wide exterior photo. RV side, front cap, awning, windows, and decals appear generally intact from this distance.
- **Text/labels:** “**Flagstaff**,” “**Super Lite**” on R
Human interpretation • confidence 0.00
parts-photo
Image shows a close-up of an appliance data/specification label, likely for an RV refrigerator.
- **Visible damage:** No physical damage visible; this is documentation/photo of the unit label.
- **Component/part:** Dometic refrigerator/appliance identification label.
- **Readable label text includes:**
- “DOMETIC DISTRIBUTION INC. CAMBRIDGE ONTARIO CANADA”
- “INPUT RATE 1500 Btu/hr (440W)” (partially visible)
- “SKU. NO. 9105305928”
- “EQUIPPED FOR LP (PROPANE) GAS”
- “MANIFOLD PRESSU
Human interpretation • confidence 0.00
parts-photo
- **Image content:** Close-up of an appliance data/rating label, photographed sideways and partially cut off/blurred.
- **Component/part:** Dometic RV refrigerator/absorption refrigerator label; likely model **DMR702** (model text somewhat unclear).
- **Visible label text (readable/partial):**
- “Dometic Distribution Inc., Cambridge, Ontario, Canada”
- “MOD. NO. DMR702” (appears)
- “PROD. NO. 936002120” (appears)
- “SER. NO. 72702853” (appears)
- “120V 60Hz 2.7 Amp”
- “12V … Amp” (am
Human interpretation • confidence 0.00
parts-photo
Exterior rear/driver-side upper corner of a Forest River Flagstaff Super Lite travel trailer. Visible components include rear wall, sidewall graphics, roof/edge black trim/gutter, vertical corner molding, red clearance lights, rear camera/fixture area, ladder, bumper, spare tire, tail lamp, license plate, and utility connections.
Apparent issue: black roof-edge/gutter trim along the top rear/side area appears uneven with dark streaking/drip marks under the rear top rail; possible sealant/trim s
Human interpretation • confidence 0.00
parts-photo
- **Visible area/components:** Front A-frame of a Forest River travel trailer at the hitch/tongue area, including black electric tongue jack, coupler/latch area, safety/breakaway wiring/cables, frame crossmember, and lower front wall/diamond plate. Pickup truck tailgate/bed is immediately adjacent on the left.
- **Visible damage/concern:** Image is blurry and wet, but a **loose/exposed tan wire** is visible hanging from the tongue jack area, with additional loose black cable/wiring near the base
Human interpretation • confidence 0.00
parts-photo
Exterior front/curb-side view of a Forest River Flagstaff Super Lite travel trailer in rain. Visible components include front cap with “Flagstaff” and “Super Lite” graphics, front window, lower diamond-plate rock guard, A-frame/tongue, propane cover/battery area, side entry door, awning arms, marker lights, and side decals.
No clear damage is visible in this image. The front cap, graphics, trim, awning hardware, and entry door appear generally intact from this distance. Wet streaking/water on s
Human interpretation • confidence 0.00
parts-photo
Exterior curb/entry side of a Forest River Flagstaff Super Lite travel trailer in rain/wet conditions.
- Visible components: long black patio awning assembly along roofline, roller tube/fabric housing, awning arms/support brackets mounted to sidewall, entry door, storage doors, side windows, graphics/decals, tandem wheels.
- Visible damage/issue: no clear break, bend, tear, or missing part is obvious from this distance. Awning appears extended or partially deployed with hardware visible; condit
Human interpretation • confidence 0.00
parts-photo
Exterior of Forest River Flagstaff Super Lite travel trailer, curb/passenger side, photographed in rain.
- Visible components: full-length black awning/awning roller and rail along upper sidewall, entry/utility area, windows, exterior graphics/decals, tandem wheels.
- Damage/issue visible: awning fabric appears wet but generally intact; no obvious tear, missing cap, bent arm, or separated rail is clearly visible in this photo. Some minor streaking/water runoff on sidewall from rain.
- Labels/te
Human interpretation • confidence 0.00
parts-photo
Close-up of a white round plastic component/cap being held by hand. The inside/base surface has a printed barcode and dot-matrix text; readable text appears to include “6339014…” with a small “R 2” or similar below, but the full number is unclear due to blur. No obvious breakage or functional damage is visible; only minor dirt/scuffs and small molded surface marks are present.
Repair/claim context: image appears intended to document/identify a replacement part by barcode/marking for the Forest
Human interpretation • confidence 0.00
parts-photo
Close-up of a small white/red dry chemical fire extinguisher being held in hand, likely RV safety equipment/part identification for parts inquiry. No clear physical damage is visible in this image; label and cylinder appear intact from the shown side.
Visible label/text includes inspection/maintenance/caution instructions, “UL LISTED” and “ULC LISTED,” “Dry Chemical Fire Extinguisher,” standards references “ANSI/UL 711, ANSI/UL 299” and “CAN4-S508, CAN4-S504.” Model appears to read **KFE2S5**.
Human interpretation • confidence 0.00
parts-photo
- **Visible item/damage:** Large close-up of a dark/black textured surface or material; no specific crack, break, tear, missing part, or clear defect is identifiable in this image.
- **Parts/components:** Unclear component; appears to be a black pebbled/textured panel or surface above a printed work order.
- **Document text visible:** Tri-Am RV Center; **W/O: 26015**; appointment date **03 SEP 2025, 10:00am**; customer **Roncoli, Mark**; stock # **9426**; stock desc/model **2018 TT … 27BHWS**; m
Human interpretation • confidence 0.00
parts-photo
- **View/vehicle:** Rear exterior of a Forest River Flagstaff “Super Lite” travel trailer in wet/rainy conditions.
- **Visible issue/damage:** Along the upper rear roof-to-wall seam/black trim, there is irregular black sealant/caulk buildup or drips and possible uneven/loose sealant line. Light vertical staining/water streaking is visible down the rear wall below the seam. No obvious structural break is clearly visible from this distance.
- **Parts/components shown:** Rear upper roof edge moldin
Human interpretation • confidence 0.00
parts-photo
- **Visible item/component:** Close-up of a manufacturer/specification label on a white appliance or RV component, with nearby plumbing/fitting hardware visible at right (brass/metal fitting and blue plastic piece/cap).
- **Damage observed:** No obvious physical damage, breakage, leak, burn marks, or deformation visible in this photo. Image primarily documents the data label.
- **Readable label text (partial):**
- “ONTARIO CANADA”
- “Btu/hr (4400W)”
- “PROPANE GAS”
- “11" W.C. (2.74 kPa)
Human interpretation • confidence 0.00
parts-photo
- **Image type:** Photo of a printed service/repair document partially visible on a dark textured surface.
- **Visible damage/condition:** No physical RV component damage is shown in this image. The document text references an issue: **“SPEAKER COVER HAS FALLEN OFF CHECK AND ADVISE”** (partially cropped but readable).
- **Parts/components referenced:** Speaker cover / speaker grille likely needing inspection or replacement; no part itself is visible.
- **Readable document text:**
- “Tri-Am R
Human interpretation • confidence 0.00
parts-photo
Photo shows a handheld white fire extinguisher being held inside an RV (wood-look floor/rug visible). Components visible: white cylinder, black trigger/handle head, white safety pull pin/loop, neck/collar, pressure indicator area partly obscured.
Visible condition/damage: no clear physical breakage or leakage visible; handle and pin appear intact. Some dirt/scuffing around the black handle/neck area and on the cylinder/label. Gauge/charge status is not clearly readable.
Labels/text visible: re
Human interpretation • confidence 0.00
parts-photo
Exterior curb-side/sidewall of a Forest River RV showing the upper awning area.
- **Visible components:** Black patio awning roller/rail along roofline, vertical awning support arm, upper mounting bracket/end-cap area, sidewall decals, utility hookups/labels, window, wheel/fender.
- **Visible damage/condition:** At the awning upper arm/roller connection, a black bracket/end-cap or latch piece appears loose, broken, or misaligned, with a small black piece protruding outward. No clear sidewall im
Human interpretation • confidence 0.00
parts-photo
Image shows an exterior/underside area of an RV, likely near a slide-out or awning/roof-edge assembly.
- **Visible components:** Black metal support/frame rails, fasteners/brackets, dark rubber/trim seal along an edge, textured gray underside panel, beige exterior sidewall with black stripe/graphics, and a large dark rounded component at lower right.
- **Visible condition/damage:** No major breakage is clearly visible. There appears to be moisture/water droplets on surfaces and some uneven/patc
Human interpretation • confidence 0.00
parts-photo
Exterior RV photo, Forest River Flagstaff Super Lite.
- Visible components: passenger-side/front exterior wall, extended awning with black support arms, awning fabric/roller area, upper awning rail/trim, side window, exterior light/port, amber marker light.
- Visible condition/damage: awning fabric/upper material appears wrinkled/creased with scattered water droplets or small surface spots. No clear tear or broken arm visible from this angle. Black awning rail/edge appears generally intact, tho
Human interpretation • confidence 0.00
parts-photo
Image shows an exterior RV/trailer side wall area.
- **Visible components:** cream/white fiberglass side panel, black/silver/gray exterior graphics/decals, black round exterior vent/port, amber side marker light, small black latch/bracket with two screws, black horizontal trim/seal line near upper edge, snow/ice along upper edge.
- **Visible condition/damage:** no major breakage is clearly visible. There is dirt/staining and uneven residue along the upper black trim/seal area; the sidewall surf
Human interpretation • confidence 0.00
parts-photo
Image shows the lower hinge/edge area of an RV refrigerator or freezer with the door open. Visible components include the white interior liner/shelf area on the left, black door gasket/trim, hinge/bracket hardware near the bottom, and wood-look RV flooring.
Visible issue: possible misalignment or separation at the hinge-side door gasket/trim area; the black vertical seal/trim appears uneven with a gap near the door frame. No clear broken part is definitively visible due to blur/darkness.
No re
Human interpretation • confidence 0.00
parts-photo
Photo shows a handheld **First Alert fire extinguisher** being held upright inside the RV.
- **Visible component:** White cylindrical fire extinguisher body with red instruction label.
- **Readable label/text:** “INSTRUCTIONS,” “First Alert,” pictograms for use on **liquid fires** and **electrical equipment**; instructions include pulling pin, standing back 6 ft, aiming at base of fire, squeezing/holding trigger, sweeping side to side.
- **Visible condition/damage:** No obvious physical damage,
Human interpretation • confidence 0.00
parts-photo
Close-up of a fire extinguisher label, likely for parts identification.
- **Component/part shown:** Dry chemical fire extinguisher cylinder label.
- **Visible model:** **KFE2S5**
- **Certification/ratings visible:** UL Listed; Dry Chemical Fire Extinguisher; Rated **5-B:C**; tested to ANSI/UL 711, ANSI/UL 299 and CAN standards.
- **Instructions/warnings visible:** Nonrefillable; discharge completely and discard; contents under pressure; do not expose to high temperatures; do not discharge at a
Human interpretation • confidence 0.00
parts-photo
- **Image content:** Close-up of a Forest River manufacturer/VIN/tire information label on an RV/trailer. Label is partially obscured by dirt/grime and slightly out of focus.
- **Visible condition/damage:** No clear physical damage shown. Surface/label area has black specks, streaking, and heavy dirt accumulation along the upper edge of the label, reducing legibility.
- **Readable label text:**
- “MANUFACTURED BY / FABRIQUE PAR: FOREST RIVER, INC.”
- VIN appears to read: **4X4TFLC25JZ153
Human interpretation • confidence 0.00
Claim Lines
complaint
FIRE EXT RECALL
needs-review • confidence 0.03
cause
RECALL 17V756 FROM FOREST RIVER
needs-review • confidence 0.06
correction
PREFORM RECALL AND REPLACE FIRE EXT
needs-review • confidence 0.06
Evidence Thread
Chris Lehnert
dealer_or_external • Sep 3, 2025, 10:42 AM
@Tessa C HEY i need a price and part number for an outside speaker and i need a price and part number for the fridge door seal
Tessa Coffey
dealer_or_external • Sep 3, 2025, 11:18 AM
FR6500B $12.99 you dont happen to know off the top of your head if the speaker was 6 or 6.5" do ya?
also thinking this is the seal piece. the other one that it could be isnt available 22-2249 $8.99
Chris Lehnert
dealer_or_external • Sep 3, 2025, 11:32 AM
its smaller so im going to say the 6
Chris Lehnert
dealer_or_external • Sep 3, 2025, 11:33 AM
@Stephanie D hey i added the pictures for the fire ext recall
Tessa Coffey
dealer_or_external • Sep 3, 2025, 12:03 PM
alright thats the one i priced
Tessa Coffey
dealer_or_external • Sep 3, 2025, 12:32 PM
@Chris L part number for that speaker is F100624840 $12.99
Stephanie Davis
dealer_or_external • Sep 3, 2025, 1:17 PM
Claim turned in!
Stephanie Davis
dealer_or_external • Sep 3, 2025, 1:25 PM
@Ashlee O We are only claiming line 5, thanks!
Ashlee Olsen
processor • Sep 3, 2025, 1:41 PM
submitted PA#2422861
Ashlee Olsen
processor • Sep 4, 2025, 12:19 PM
@Stephanie D WO26015 FR feedback:
09/04/2025KErb@forestriverinc.comHello, i'm happy to authorize the labor to remove the flag from the VIN however you will need to go to www.kidde.com to claim the part as they will send the new extinguisher to you at no charge. kerb
Ashlee Olsen
processor • Sep 4, 2025, 2:57 PM
approved .1
Hello, i'm happy to authorize the labor to remove the flag from the VIN however you will need to go to www.kidde.com to claim the part as they will send the new extinguisher to you at no charge. kerb
Stephanie Davis
dealer_or_external • Sep 4, 2025, 3:01 PM
@Tessa C Approved to order fire Ext from Kidde for line 5
Chris Lehnert
dealer_or_external • Sep 12, 2025, 11:21 AM
any update on this fridge door seal @Tessa C @Cole P
Chris Lehnert
dealer_or_external • Oct 1, 2025, 10:56 AM
@Tessa C HEY can you order the speakers for this customer please
Tessa Coffey
dealer_or_external • Oct 1, 2025, 11:05 AM
@Chris L ON ORDER 17445
Tessa Coffey
dealer_or_external • Oct 7, 2025, 9:32 AM
@Chris L SPEAKER IS HERE S/O M-R
Stephanie Davis
dealer_or_external • Oct 21, 2025, 12:37 PM
@Ashlee O The fire ext was sent from Kidde and we have no way to see what the cost would be to do a markup. Let me know if you have suggestions or what I should do, please.
Ashlee Olsen
processor • Oct 21, 2025, 1:20 PM
@Chris B Should they just do a google search of the m/s numbers to see what price they can come up with?
Ashlee Olsen
processor • Oct 21, 2025, 1:23 PM
@Stephanie D Chris said to find the equivalent on Amazon
Chris Balderrama
processor • Oct 21, 2025, 10:38 PM
Just use their price as your cost :)
Stephanie Davis
dealer_or_external • Oct 22, 2025, 9:51 AM
I have added a WO with part price on it, it's ready to go! Also, I put a snip of the cost on Amazon for the extinguisher they sent.
Ashlee Olsen
processor • Oct 22, 2025, 12:29 PM
submitted C#2422861
Ashlee Olsen
processor • Oct 29, 2025, 2:28 PM
paid 41.19 10/28 check #3059523
Cole Perkins
dealer_or_external • Nov 18, 2025, 9:32 AM
speaker received was interior, there are exterior ones on ntp with the correct style customer wants 2
Tessa Coffey
dealer_or_external • Nov 18, 2025, 9:34 AM
@Cole P is this correct 06-0688
Cole Perkins
dealer_or_external • Nov 18, 2025, 10:00 AM
yes order 2 from ntp
Tessa Coffey
dealer_or_external • Nov 18, 2025, 10:03 AM
@Cole P on order
Tessa Coffey
dealer_or_external • Nov 18, 2025, 10:05 AM
@Cole P on order 17561
Claim Files
Paid claim.pdf
pdf • Oct 29, 2025, 2:29 PM • 165,059 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26015/Paid claim.pdf
COST ON FIRE EXTINGUISHER.pdf
pdf • Oct 22, 2025, 12:27 PM • 100,666 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26015/COST ON FIRE EXTINGUISHER.pdf
completed wo with part cost.pdf
pdf • Oct 22, 2025, 9:49 AM • 414,622 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26015/completed wo with part cost.pdf
COMPLETED WO.pdf
pdf • Oct 21, 2025, 12:32 PM • 414,317 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26015/COMPLETED WO.pdf
WO25015.pdf
main-pdf • Sep 3, 2025, 1:24 PM • 406,039 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26015/WO25015.pdf
WO.pdf
pdf • Sep 3, 2025, 1:24 PM • 413,723 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26015/WO.pdf
WO25015.pdf
main-pdf • Sep 3, 2025, 10:39 AM • 406,039 bytes
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/26015/WO25015.pdf