Claim explorer / evidence thread
Claim 26010
TRI 1202 • Ashlee • Parts Inquiry • forest-river
risk 0.35
deadline Approaching deadline
images 23
matched 0
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Resolved
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AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
65/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
0
missing_unit_id_photo
Deadline Status
Approaching deadline
178 days open in the visible workflow.
Recommended Action
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Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
15
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 20, 2026, 2:56 AM.
Indexed evidence
1 docs / 23 images
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Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
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AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.35.
Claim Summary
Evidence summary
images=23; damage=0; unit=0; parts=23; doc=0; gaps=missing_unit_id_photo • Unit 2023 Forest River • VIN 4X4FRLN2XP1904724
Path
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/26010/IMG_9252.JPG
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 20, 2026, 2:56 AM
Evidence flags
missing unit id photo
Comment Intelligence
Thread depth
8 indexed side comments on this claim.
Latest visible thread signal
Sep 18, 2025, 1:55 PM • dealer_or_external • @Chris L SLIDE TOPPER HERE IN BAY
Role mix
Dealer 0 • OEM 0 • Processor 0
Decision cues
Denial signals 0 • info / missing-doc asks 2 • approval signals 0
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Work missing-doc or reply asks first from the thread.
Quick Actions
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See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
- **Visible area:** Exterior passenger/curb-side upper sidewall of a Forest River RV/travel trailer, near the front/upper corner. White fiberglass wall with black trim, windows, compartment/door frames, and lower black skirt visible.
- **Damage/concern:** The upper black roof/side edge trim or gutter/rail appears separated or lifted at the front corner area. A small protruding/loose section is visible where the trim transitions downward at the corner. No obvious wall cracking or impact damage vi
Human interpretation • confidence 0.00
parts-photo
- **Visible unit/labels:** Forest River Rockwood **Signature** fifth-wheel/travel trailer exterior side; large “ROCKWOOD” and “RW Signature” graphics visible.
- **Primary components shown:** Upper slide-out/side wall area with black awning or slide-topper assembly, awning arms/brackets, roof/upper trim, sidewall decals, baggage doors, entry door/window, lower awning, wheels, landing jack.
- **Visible damage/condition:** No clear impact damage or breakage is obvious from this wide photo. The uppe
Human interpretation • confidence 0.00
parts-photo
- **Visible subject:** Forest River/Rockwood fifth-wheel RV exterior, curb/side view, parked at dealership lot and hitched to a red Ford F-250.
- **Visible labels/text:** “ROCKWOOD” on RV side; “FX4” on truck. Background RVs show indistinct brand names.
- **Components visible:** RV sidewall, windows, entry door, baggage/cargo doors, roof vents/A/C units, slide-out/topper/awning hardware, rear ladder, tandem wheels/tires, exterior trim/graphics.
- **Damage observed:** No clear visible damage from
Human interpretation • confidence 0.00
parts-photo
Exterior passenger/curb side of Forest River RV/travel trailer shown.
- **Visible damage:** Near the upper wall/roofline area above the left slide/window/awning hardware, a black horizontal trim/rail or seal strip appears loose, lifted, or partially detached, with a short torn/dangling section visible. No obvious wall panel impact damage seen.
- **Parts/components visible:** Sidewall fiberglass/laminate, black roofline trim, awning assemblies/arms, slide/window frame area, entry door/window, st
Human interpretation • confidence 0.00
parts-photo
Exterior curb/side view of a Forest River travel trailer. Visible components include the black powered awning assembly/roller tube, awning arms/vertical supports, sidewall, windows, entry door, fender/wheels, and small exterior labels.
Observed issue: the awning appears not fully seated/stowed correctly. The upper awning fabric/cover/lead rail area looks uneven and partially separated or lifted near the left end, with the roller/cover sitting irregularly along the wall. No clear sidewall impact
Human interpretation • confidence 0.00
parts-photo
Visible RV exterior curb-side wall with black power awning assembly mounted above windows/entry area.
- **Damage observed:** Awning/front support area appears abnormal: the left/front awning head/arm bracket area looks exposed/misaligned, with hardware visible. Possible broken or detached awning arm/head cover or mounting bracket. No clear sidewall cracking or panel damage visible.
- **Parts/components visible:** Black awning roller/cassette, vertical awning support arms, tinted windows, entry
Human interpretation • confidence 0.00
parts-photo
Rear exterior of a Forest River Rockwood Signature travel trailer/fifth wheel shown from a distance.
- **Visible components:** rear wall, roof edge/cap area, black rear ladder on right, red upper clearance/marker lights, red lower tail/reflector lights, rear window, rear camera/light housing near upper center, bumper/cargo rack, license plate bracket.
- **Visible text/labels:** “ROCKWOOD” and “Signature” branding; Tennessee trailer plate visible, appears “B 20932” (partially readable).
- **Dama
Human interpretation • confidence 0.00
parts-photo
Exterior side of Forest River RV/trailer with slide-out/sidewall visible. Main focus appears to be the upper black awning assembly at the roofline/slide area.
- **Visible damage/issue:** Awning end/roller area appears misaligned or partially separated; a strip/edge of awning material or cover is protruding near the roller end. The upper awning arm/bracket area may be loose or not seated correctly. No obvious wall damage seen.
- **Components shown:** Black awning roller/case, awning arm/linkage
Human interpretation • confidence 0.00
parts-photo
Photo shows a Forest River Rockwood Signature fifth-wheel RV hitched to a red Ford pickup.
- **Visible components:** front cap/overhang, hitch/pin box area, sidewall, large slide-out room, awning arms/rail, exterior decals, marker lights, lower skirt/compartment areas.
- **Damage observed:** No obvious impact damage, crack, missing part, or deformation is clearly visible in this wide shot. A person is crouched near the lower front/passenger-side area, suggesting inspection or repair near the hi
Human interpretation • confidence 0.00
parts-photo
Exterior view of Forest River/Rockwood fifth wheel front/roadside upper corner.
- **Visible issue/damage:** At the upper front corner where the roof radius/front cap meets the sidewall, a black trim/seal/molding piece appears loose, protruding, or misaligned. Possible separation at the corner seam. No obvious large crack or impact damage visible from this distance.
- **Components shown:** Front cap/nose cap, roof radius cap, sidewall, vertical front corner molding/seal, amber clearance/marker l
Human interpretation • confidence 0.00
parts-photo
- **Visible item/area:** Passenger/curb side upper exterior of a Forest River **Rockwood Signature** RV, showing the roofline/sidewall transition and a black awning/slide topper assembly with arms/roller.
- **Observed condition/damage:** Along the upper roof edge above the awning, the trim/sealant/gutter line appears uneven or wavy and may be loose/separated in spots. No obvious impact damage, cracks, or missing parts are clearly visible from this distance.
- **Components shown:** Roof edge trim
Human interpretation • confidence 0.00
parts-photo
Visible RV front cap/nose of a Forest River Rockwood Signature fifth wheel connected over a red Ford FX4 pickup bed. Components visible include the molded front cap, large black/gray decal area with “ROCKWOOD” and “Signature” branding, side/front marker lights, lower horizontal trim/lighting strip, and the fifth-wheel pin box labeled “CURT Turning Point.”
No obvious crack, break, missing part, or impact damage is clearly visible in this image. Bright sun glare and reflections on the front cap l
Human interpretation • confidence 0.00
parts-photo
Visible content: Blurry photo of a printed service/parts document; no actual RV damage/component photo is visible besides the document.
Document text visible:
- Dealer: “Tri-Am RV Center of East Tennessee, Inc.”
- Address: “1202 Idell Road, Bulls Gap TN 37711”
- Phone/Fax: “Ph: 877-635-1167 Fax: 423-235-1176”
- Website: “WWW.TRIAMRV.COM”
- Stock #: 10781
- Stock Desc: “2023 FOREST RIVER ROCKWOOD SIGN 8291CL”
- Model: 8291CL
- Serial #: “4X4FRLN2XP1904724”
- Mileage: 0
- Key #: 5000
- Purchase D
Human interpretation • confidence 0.00
parts-photo
- **Image type:** Photo of a printed RV service/work order on a desk; no RV component or physical damage is shown.
- **Visible document details:**
- Dealer header partially visible: **Tri-Am RV Center**
- **W/O: 26010**
- Appointment: **10 SEP 2025, 10:00am**
- Customer line visible: **Customer 66726 – HAYNES, TERRY**
- Unit info partially visible: **Rockwood**, model appears **8291…**, serial begins **4X4F…**, mileage **0**, stock # appears **10781**.
- **Repair/claim contex
Human interpretation • confidence 0.00
parts-photo
- **Visible unit/parts:** Forest River Rockwood Signature fifth-wheel front cap/nose area; black/white exterior graphics; front marker/clearance lights; pin box/hitch area connected to a red Ford pickup with “CURT Turning Point” hitch/pin box visible.
- **Labels/text visible:** “ROCKWOOD,” “SIGNATURE,” “CURT TURNING POINT,” Ford “FX4 Off Road” on truck.
- **Damage observed:** No obvious physical damage is clearly visible in this photo. Front cap, graphics, marker light area, and hitch area appea
Human interpretation • confidence 0.00
parts-photo
- **Visible damage:** No obvious breakage or impact damage is clearly visible in this photo. Image is backlit/low contrast, so small defects are hard to confirm. Possible area of interest may be the upper rear wall/roofline/ladder mounting area, but no specific failed part is clearly identifiable.
- **Visible components:** Rear/driver-side exterior of a Forest River Rockwood Signature RV; black rear roof ladder with round wall standoff mounts; rear clearance/marker lights; rear tail lights; rear
Human interpretation • confidence 0.00
parts-photo
{
"image": "IMG_9245.JPG",
"context": "Forest River Rockwood travel trailer exterior, curb/entry side; parts-inquiry stage.",
"visible_components": [
"Black patio awning assembly: roller tube/fabric, lead rail, end caps, vertical support arms",
"Upper sidewall awning mounting/awning rail area",
"Tinted side windows, entry door/handle, stabilizer jack, wheels",
"Exterior decals and lower skirt"
],
"visible_damage_or_issue": [
"Awning fabric/roller area appears uneven
Human interpretation • confidence 0.00
parts-photo
Forest River Rockwood Signature fifth-wheel exterior, curb/side wall shown with slide-out areas, windows, lower access/vent panels, entry/compartment doors, stabilizer/landing leg, and roofline/awning or upper trim visible. Branding text reads “ROCKWOOD” and “RV SIGNATURE.” No obvious physical damage, missing part, crack, dent, or separation is clearly visible in this wide photo; image may be documenting exterior side/upper trim or slide/awning area for a parts inquiry. Claim-line linkage: likel
Human interpretation • confidence 0.00
parts-photo
- **Visible unit/area:** Passenger/curb side exterior of a Forest River **Rockwood Signature** towable RV/fifth wheel, shown from rear-to-front at an upward angle.
- **Components visible:** Large black patio awning/awning roller along upper sidewall, awning arms/end caps, entry door and assist grab handle, exterior windows, sidewall graphics, lower skirt/trim, wheel/fender, front overhang area, exterior light/utility panels.
- **Damage observed:** No obvious broken, bent, missing, or detached co
Human interpretation • confidence 0.00
parts-photo
Exterior view of a Forest River Rockwood Signature fifth-wheel RV hitched to a red Ford truck.
- **Visible components:** upper sidewall/roof edge, black gutter/trim, slide-out room with dark window, slide topper/awning tube and end cap, vertical awning/slide hardware, lower storage compartment doors, landing gear jack.
- **Visible damage/condition:** No clear impact damage, crack, missing part, or deformation is obvious in this photo. The upper black trim/awning-tube area is shown prominently,
Human interpretation • confidence 0.00
parts-photo
Visible: curb-side exterior of Forest River/Rockwood travel trailer with large black power awning assembly along upper sidewall, entry door, windows, wheels/fender, stabilizer jack, exterior vents/ports.
Damage/issue observed: awning fabric/roller area appears wavy/wrinkled with uneven bunching along the rolled-up awning; no obvious broken arm or detached bracket visible from this angle. Minor vertical light mark/scratch visible on dark side panel below awning, unclear if related.
Labels/text:
Human interpretation • confidence 0.00
parts-photo
Visible RV exterior, front/roadside area over a red Ford pickup bed.
- **Damage/issue visible:** Black exterior trim/seal/edge molding near the upper front cap/side seam appears loose or separated, with a small protruding section sticking outward near the top front corner. Possible related loose trim/gutter piece near upper side edge. No major body panel cracking or impact damage clearly visible.
- **Parts/components shown:** RV front cap, sidewall, black vertical trim/molding, upper corner/roo
Human interpretation • confidence 0.00
parts-photo
- **Visible damage/condition:** No clear physical damage shown. Image is a close-up of RV certification/VIN labels on a white surface; minor dirt/scuffs visible. A piece of blue tape partially covers the left side near the labels.
- **Parts/components:** Manufacturer/VIN certification label and compliance labels on RV body.
- **Readable label text:**
- “Forest River, Inc.”
- “CARB 93120 P2 and TSCA Title VI Compliant”
- Code: “FRZ-035_A”
- VIN appears: **4X4FRLN2XP1904724**
-
Human interpretation • confidence 0.00
Claim Lines
No claim lines loaded
Evidence Thread
Chris Lehnert
dealer_or_external • Sep 5, 2025, 2:11 PM
@Tessa C @Cole P HEY i need a price and part# for a solara 82 1/2 slide topper
Cole Perkins
dealer_or_external • Sep 5, 2025, 2:23 PM
00-0485 R 446.99
Chris Lehnert
dealer_or_external • Sep 16, 2025, 12:56 PM
@Tessa C @Cole P ok so the ext warranty company is asking for a quote on just the tube with the hardware (spring,end caps) in it no fabric or mounting hardware
Cole Perkins
dealer_or_external • Sep 16, 2025, 2:40 PM
roller bar 672126 r. 82.99
end cap we will need 2 773024 r.13.99
bracket kit 07-8364 167.99
drive head 07-0986 109.99
idle head 2021013962 106.99
Chris Lehnert
dealer_or_external • Sep 17, 2025, 11:18 AM
@Tessa C @Cole P hey i got the approval from the ext warranty to order the whole slide topper assembly 00-0485
Tessa Coffey
dealer_or_external • Sep 17, 2025, 11:24 AM
@Chris L on order
Tessa Coffey
dealer_or_external • Sep 17, 2025, 11:47 AM
@Chris L
F100188279 $284.99
Tessa Coffey
dealer_or_external • Sep 18, 2025, 1:55 PM
@Chris L SLIDE TOPPER HERE IN BAY
Claim Files
WO26010.pdf
main-pdf • Sep 5, 2025, 2:10 PM • 391,327 bytes
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/26010/WO26010.pdf