Claim explorer / evidence thread
Claim 25999
TRI 1202 • Ashlee • Warranty Checks • keystone
risk 0.00
deadline Approaching deadline
images 0
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
71d elapsed • 0d remaining
Analyzed
Completed stage
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Awaiting OEM
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Auto-Approved
Completed stage
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Payment Due
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Escalation Eligible
Upcoming statutory deadline
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Resolved
Upcoming statutory deadline
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AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Approaching deadline
71 days open in the visible workflow.
Recommended Action
Review Short-Pay
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
9
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Apr 23, 2026, 12:32 PM to Jul 3, 2026, 2:52 AM.
Indexed evidence
1 docs / 0 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
71 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2025/Keystone 2025
Timeline
First seen Apr 23, 2026, 12:32 PM • last seen Jul 3, 2026, 2:52 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
31 indexed side comments on this claim.
Latest visible thread signal
Dec 12, 2025, 11:59 AM • processor • C3890592
Role mix
Dealer 0 • OEM 0 • Processor 21
Decision cues
Denial signals 3 • info / missing-doc asks 10 • approval signals 2
Best move
Work missing-doc or reply asks first from the thread.
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Evidence Thread
Ashlee Olsen
processor • Aug 27, 2025, 5:26 PM
submitted PA# PREAUTH10117
Ashlee Olsen
processor • Sep 4, 2025, 12:15 PM
Sent email for an update
Ashlee Olsen
processor • Sep 5, 2025, 11:19 AM
@Stephanie D WO 25999 Keystone feedback: Please provide pictures with a straight edge on the bedroom door to show the warp. Will also need pictures of the steps for review of this request.
Ashlee Olsen
processor • Sep 5, 2025, 6:39 PM
Requested pictures added to Keystone
Ashlee Olsen
processor • Sep 9, 2025, 12:21 PM
Sent email for update
Stephanie Davis
dealer_or_external • Sep 9, 2025, 3:46 PM
Thank you, they have been letting some of these just sit I feel like!
Ashlee Olsen
processor • Sep 10, 2025, 1:56 PM
Keystone has been sooo sloowww!!!
Ashlee Olsen
processor • Sep 10, 2025, 2:04 PM
@Stephanie D Keystone only approved job 1, let me know how you'd like to proceed!
Job 1: .5
Job 2: denied, the issue submitted is not considered a warranty defect in materials or workmanship
Job 3: denied, the issue submitted is not considered a warranty defect in materials or workmanship
Job 4: denied Rust: The frame and frame components will exhibit minor surface rust. Considered normal in accordance with the Keystone RV Policy and Procedure Manual
@Chris B @Heidi H This is crazy, I entered the PA on Aug 27, just for them to deny almost everything
Chris Balderrama
processor • Sep 10, 2025, 2:06 PM
Send them a demand letter. This is garbage.
Chris Balderrama
processor • Sep 10, 2025, 2:07 PM
Send them a demand letter. This is garbage.
Cole Perkins FYI
Chris Balderrama
processor • Sep 10, 2025, 2:09 PM
Ashlee Olsen Send them a demand letter. This is garbage. Keep me posted please.
Cole Perkins FYI
Stephanie Davis
dealer_or_external • Sep 10, 2025, 2:12 PM
This is NUTS on this one.
Chris Balderrama
processor • Sep 10, 2025, 2:26 PM
Yes it is. This IS exactly why we need the laws on the books. @Ashlee O can you note this one down? I am going to use this as one of the examples during my RVDA workshop.
Chris Balderrama
processor • Sep 10, 2025, 2:26 PM
Ashlee Olsen Send them a demand letter. This is garbage. Keep me posted please.
@Cole P FYI
Chris Balderrama
processor • Sep 10, 2025, 2:27 PM
@Ashlee O Send them a demand letter. This is garbage. Keep me posted please.
@Cole P FYI
Ashlee Olsen
processor • Sep 10, 2025, 2:56 PM
PA03905557
Ashlee Olsen
processor • Sep 10, 2025, 2:56 PM
PA03904668
Ashlee Olsen
processor • Sep 10, 2025, 3:01 PM
On it, notes made and state law letter sent!
Stephanie Davis
dealer_or_external • Sep 12, 2025, 10:12 AM
@Ashlee O I was checking on this claim and I see warranty labor and diagnostic is @ 165.00. I have them at 175.00, I was not sure if the labor rate dropped with Keystone/Dutchman and I missed that info. You know I
miss somethings :)
Ashlee Olsen
processor • Sep 12, 2025, 12:01 PM
@Stephanie D Nope, that was on me. I thought you guys had Keystone and Forest River at $165, I'll correct that. Thank you!
Stephanie Davis
dealer_or_external • Sep 12, 2025, 12:06 PM
You're welcome, it just caught my eye, and I thought hmm I better get with you on this!
Stephanie Davis
dealer_or_external • Sep 23, 2025, 11:17 AM
@Chris B This is the claim we were just speaking on.
Stephanie Davis
dealer_or_external • Sep 23, 2025, 11:20 AM
@Tessa C Approved to order a bedroom door for line 1 please.
Tessa Coffey
dealer_or_external • Sep 23, 2025, 12:16 PM
@Stephanie D ON ORDER 17418
Stephanie Davis
dealer_or_external • Sep 24, 2025, 2:52 PM
@Chris B
Tessa Coffey
dealer_or_external • Oct 2, 2025, 9:39 AM
@Stephanie D PARTS HERE
Ashlee Olsen
processor • Oct 8, 2025, 1:18 PM
@Stephanie D we are not getting a response back from Keystone, Chris said go ahead and do the repair. He's going to call Cole today on this
Stephanie Davis
dealer_or_external • Oct 8, 2025, 2:30 PM
Ok, Thanks!
Ashlee Olsen
processor • Dec 2, 2025, 4:22 PM
submitted CLAIM47372
Ashlee Olsen
processor • Dec 12, 2025, 11:59 AM
paid $402.52 check #1570943
Ashlee Olsen
processor • Dec 12, 2025, 11:59 AM
C3890592
Claim Files
26043,25999 PD CHECK.pdf
pdf • Dec 26, 2025, 11:13 AM • 528,545 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2025/Keystone 2025/26043,25999 PD CHECK.pdf