Claim explorer / evidence thread
Claim 25982
TRI 1202 • Ashlee • Manufacturer Denied • dutchman
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 27
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
145d elapsed • 0d remaining
Analyzed
Completed stage
145d elapsed • 0d remaining
Awaiting OEM
Completed stage
145d elapsed • 0d remaining
Auto-Approved
Completed stage
145d elapsed • 0d remaining
Payment Due
Completed stage
145d elapsed • 0d remaining
Escalation Eligible
Overdue / escalation ready
145d elapsed • 0d remaining • Overdue
Resolved
Upcoming statutory deadline
145d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
27
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
145 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Files 9 • RO lines 9 • human-described photos 7 • 3C red • reconciliation reconciled • linked side comments 2
Gaps: three c not quality ready • sidebar comment coherence not supported
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
12
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Jun 25, 2026, 2:54 AM.
Indexed evidence
2 docs / 7 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
145 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/Manufacturer Denied Claims/25982/Denied PA.pdf
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
7 indexed side comments on this claim.
Latest visible thread signal
Oct 19, 2026, 9:45 AM • processor • TESTING AND LEARNING - @Chris B @Heidi H @Tricia H Tri-Am claim 25982 (Keystone PREAUTH8634): The preauthorization denies all three lines, with zero approved hours, stating that the reported issues are not warranty de
Role mix
Dealer 0 • OEM 0 • Processor 5
Decision cues
Denial signals 1 • info / missing-doc asks 2 • approval signals 2
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
supporting-image
Image shows an interior RV wood cabinet/door or trim panel with vertical grain and a partial hinge visible near the top right. Adjacent wall panel is visible on the right.
Visible issue: small light-colored scuff/finish blemishes or minor scratches on the wood surface near the center-left/mid area. No cracking, broken hardware, misalignment, or structural damage is clearly visible.
No readable labels, documents, or screenshot text present.
Repair context/claim linkage: likely supports claim l
Human interpretation • confidence 0.00
supporting-image
Image shows an RV interior wall area beside a window with fabric/textured wall paneling and overhead window valance/cornice pieces.
- **Visible components:** Left-side window frame, wall panel seam/trim strip, upper fabric valances/cornices, light-colored interior wall covering.
- **Visible condition/damage:** A vertical seam/trim line is visible near the window corner. No obvious breakage, water staining, delamination, or major defect is clearly identifiable from this photo. Slight shadowing/u
Human interpretation • confidence 0.00
supporting-image
Image shows an interior RV wall/panel with beige textured wallcovering. A vertical seam/joint line runs down the center area, with adjacent trim or panel edge visible on the left. Near the upper right is part of a mounted wood/cabinet/valance piece with a small dark screw/fastener visible underneath; blue trim/edge appears at far right.
Visible issue: subtle vertical line/possible separation, wrinkle, or wall panel seam telegraphing down the wall. No major cracking, holes, water staining, or de
Human interpretation • confidence 0.00
supporting-image
Claim line linkage: LINE 2.
Image shows a close-up of a light wood interior door/cabinet-style panel next to a white wall or trim surface. The visible issue appears to be a dark vertical gap/shadow along the door edge/jamb area, suggesting possible misalignment, separation, or an uneven reveal. No broken hardware, labels, fasteners, or readable document/screenshot text are visible. Damage is not clearly confirmed beyond the gap/fitment concern. Repair context likely relates to adjusting or corr
Human interpretation • confidence 0.00
supporting-image
Warranty image **LINE 3** shows an interior vanity/cabinet area, likely in a bathroom.
- **Visible components:** White cabinet/vanity door or panel, upper drawer/front, black handles with gold accents, adjacent wall/side panel, countertop edge, flooring, partial clipboard at left.
- **Visible damage/issue:** A narrow vertical seam/gap is visible between the cabinet side/panel and adjacent wall/trim area. There may be minor finish irregularity/chipping along the upper cabinet/front edge, but det
Human interpretation • confidence 0.00
supporting-image
Claim line linkage: File name indicates **LINE 3**.
Visible damage/condition:
- White cabinet/drawer/door front with a **black-and-gold pull handle**.
- **Top left edge/corner of the white panel appears chipped/scuffed or unfinished**, with a small exposed/rough area along the upper edge.
- Adjacent vertical seam/side panel visible; no obvious structural break seen.
- Light wood-look flooring and nearby wall/cabinet surfaces visible.
Parts/components:
- Cabinet/drawer/door front
- Pull handle/
Human interpretation • confidence 0.00
supporting-image
Close-up of a beige/tan interior wall or panel surface with woven/woodgrain texture. A vertical seam/joint is visible near the center, with trim or another panel edge along the left side. No clear crack, hole, stain, or major damage is visible from this image; any issue appears limited to the panel seam/finish alignment if claimed. No labels, documents, or screenshot text present. Likely supports claim line 1 for interior wall/panel seam/finish concern, but damage is not clearly demonstrated in
Human interpretation • confidence 0.00
Claim Lines
complaint
SEAM TAPE IN THE KITCHEN IS BROWN ON COLOR AND LOOKS STAINED COMPARED TO THE OTHERS IN THE UNIT
needs-review • confidence 0.20
complaint
SEAM TAPE IN THE KITCHEN IS BROWN ON COLOR AND LOOKS STAINED COMPARED TO THE OTHERS IN THE UNIT
needs-review • confidence 0.20
complaint
SEAM TAPE IN THE KITCHEN IS BROWN ON COLOR AND LOOKS STAINED COMPARED TO THE OTHERS IN THE UNIT
needs-review • confidence 0.03
cause
NOTED ON DAF
needs-review • confidence 0.17
cause
NOTED ON DAF
needs-review • confidence 0.17
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
REPLACE THE DISCOLORED SEAM TAPE TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.23
correction
REPLACE THE DISCOLORED SEAM TAPE TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.23
correction
REPLACE THE DISCOLORED SEAM TAPE TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.06
complaint
HALF BATH DOOR HAS WHITE PAINT ON THE FRONT SIDE
needs-review • confidence 0.23
complaint
HALF BATH DOOR HAS WHITE PAINT ON THE FRONT SIDE
needs-review • confidence 0.23
complaint
HALF BATH DOOR HAS WHITE PAINT ON THE FRONT SIDE
needs-review • confidence 0.12
cause
NOTED ON DAF
needs-review • confidence 0.17
cause
NOTED ON DAF
needs-review • confidence 0.17
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
CLEAN, COLOR AND BLEND AREA
needs-review • confidence 0.20
correction
CLEAN, COLOR AND BLEND AREA
needs-review • confidence 0.20
correction
CLEAN, COLOR AND BLEND AREA
needs-review • confidence 0.03
complaint
BATHROOM CABINET DOOR CHIPPED ON TOP, LEFT CORNER
needs-review • confidence 0.34
complaint
BATHROOM CABINET DOOR CHIPPED ON TOP, LEFT CORNER
needs-review • confidence 0.34
complaint
BATHROOM CABINET DOOR CHIPPED ON TOP, LEFT CORNER
needs-review • confidence 0.17
cause
NOTED ON DAF
needs-review • confidence 0.17
cause
NOTED ON DAF
needs-review • confidence 0.17
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
FILL,COLOR,BLEND AND CLEAN AREA
needs-review • confidence 0.20
correction
FILL,COLOR,BLEND AND CLEAN AREA
needs-review • confidence 0.20
correction
FILL,COLOR,BLEND AND CLEAN AREA
needs-review • confidence 0.03
Evidence Thread
Ashlee Olsen
processor • Aug 25, 2025, 2:37 PM
submitted PA# PREAUTH8634
Ashlee Olsen
processor • Aug 29, 2025, 11:28 AM
@Stephanie D all lines denied Keystone feedback: The issue submitted is not considered a warranty defect in materials or workmanship.
Let me know how you'd like to move forward. Thanks!
Stephanie Davis
dealer_or_external • Aug 29, 2025, 11:38 AM
Line 3 the cabinet has obvious damage from the install. This was on the DAF. Can we see if we can at least get line 3 from them, please?
Ashlee Olsen
processor • Sep 2, 2025, 1:00 PM
Yep, let me see what I can do!
Ashlee Olsen
processor • Sep 3, 2025, 10:57 AM
Stephanie, here's the response I got back from them:
Good morning,
I hope this email finds you well. Per our Policy and Procedural manual these are not considered true warranty defects. Per the pictures provided these are considered acceptable in regards to functionality and aesthetic appearance.
Do you have any other pictures that might show the issues you're talking about?
Stephanie Davis
dealer_or_external • Sep 3, 2025, 1:39 PM
Ugh, we have done filled, color and blended that area for the lot. I guess I will just close this one up on my end. Thank you for always trying!
iClaims AI
processor • Oct 19, 2026, 9:45 AM
TESTING AND LEARNING - @Chris B @Heidi H @Tricia H Tri-Am claim 25982 (Keystone PREAUTH8634): The preauthorization denies all three lines, with zero approved hours, stating that the reported issues are not warranty defects in materials or workmanship. The existing Dropbox discussion says the dealer repaired/color-blended line 3 internally and intended to close that portion. The evidence packet does not establish a final remittance, payment, or overall final disposition. Please review the evidence and confirm the final claim disposition; this is a TESTING AND LEARNING evidence notice, not a final adjudication or an instruction to change claim status. The dealer-testing hold stays active. Source files are untouched.
Claim Files
Denied PA.pdf
pdf • Aug 29, 2025, 11:29 AM • 398,540 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Manufacturer Denied Claims/25982/Denied PA.pdf
WO.pdf
pdf • Aug 25, 2025, 2:05 PM • 409,832 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Manufacturer Denied Claims/25982/WO.pdf