Claim explorer / evidence thread
Claim 25942
TRI 1202 • Ashlee • Parts Inquiry • forest-river
risk 0.70
deadline Overdue / escalation ready
images 33
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
Awaiting OEM
Upcoming statutory deadline
178d elapsed • 0d remaining
Auto-Approved
Upcoming statutory deadline
178d elapsed • 0d remaining
Payment Due
Upcoming statutory deadline
178d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
178d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
178d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
30/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
0
missing_unit_id_photo • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Upload Missing Documents
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
19
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 20, 2026, 2:56 AM.
Indexed evidence
1 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.70.
Claim Summary
Evidence summary
images=33; damage=0; unit=0; parts=33; doc=0; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2022 Forest River • VIN 4X4FWBM28NV707707
Path
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/25942/image000002.jpg
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 20, 2026, 2:56 AM
Evidence flags
missing unit id photo • damage signal without damage photo
Comment Intelligence
Thread depth
22 indexed side comments on this claim.
Latest visible thread signal
Jan 27, 2026, 2:42 PM • dealer_or_external • @Cole P LADDER HERE (BAY)
Role mix
Dealer 0 • OEM 0 • Processor 0
Decision cues
Denial signals 0 • info / missing-doc asks 5 • approval signals 0
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
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Return to the main recovery queue view.
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See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
Close-up of RV entry/screen door hinge area.
- **Visible components:** Black metal door/frame, mesh screen panel on left, vertical hinge assembly with multiple hinge leaves, rivets/screws, mounting bracket/plate.
- **Visible damage/issue:** Upper/mid hinge mounting plate appears misaligned/bent or pulled away; two countersunk mounting holes are empty/missing fasteners. Scuffing, dirt, and wear around hinge area. Possible hinge/bracket deformation, but exact failure not fully clear from image.
-
Human interpretation • confidence 0.00
parts-photo
- **Visible damage:** Small localized dent/impact damage with a short crack/tear in the beige exterior lower side panel/skirt area. Minor adjacent indentation visible to the left.
- **Parts/components shown:** Exterior RV side wall/lower skirt panel; small fastener/screw above damage; pavement below.
- **Labels/text:** No readable labels, documents, or screenshot text visible.
- **Repair context:** Likely requires exterior panel/skirt repair or replacement and finish/color match, depending
Human interpretation • confidence 0.00
parts-photo
- **Visible damage:** Lower exterior side panel/skirt near the rear corner is dented/creased, with deformation running horizontally. Rear vertical corner trim/edge area appears separated or damaged, with a loose/dangling black trim or seal piece near the bottom.
- **Components/parts visible:** RV exterior sidewall, lower skirt/body panel, rear corner molding/trim, red side marker light, black framed exterior access/vent door, small exterior utility/label area.
- **Labels/text:** Small decals/lab
Human interpretation • confidence 0.00
parts-photo
Warranty image review — case 25942 / parts inquiry:
- **Unit/area shown:** Passenger-side exterior of a Forest River RV/travel trailer or fifth wheel, “**Elite Series**” decal visible.
- **Visible components:** Sidewall, exterior graphics/decals, slide/awning rail or awning assembly near roofline, vertical trim/seal strip, storage compartment doors, small exterior window, tandem axles/wheels.
- **Visible damage:** No clear breakage, deformation, missing parts, or obvious impact damage is visibl
Human interpretation • confidence 0.00
parts-photo
Exterior side view of a Forest River fifth-wheel/travel trailer, likely Wildwood branding visible but not fully readable.
- **Visible damage/issue:** Curbside/top awning hardware appears abnormal: a dark awning support/arm or strap is hanging down near the upper sidewall/window area and does not appear properly stowed/attached. Possible detached/broken awning arm or mounting hardware. No obvious sidewall impact damage visible from this angle.
- **Components shown:** Roofline awning/roller tube,
Human interpretation • confidence 0.00
parts-photo
- **Unit/area shown:** Passenger-side exterior of a Forest River/Rockwood “Glen” RV, rear half sidewall area.
- **Visible components:** White sidewall, black/gray graphics decals, lower tan skirt/rocker panel, exterior storage compartment door, small black access/vent panel, awning rail/arm hardware near roofline.
- **Visible damage:** Lower rear tan skirt/panel at the corner appears scuffed, displaced, or deformed near the bottom edge. Possible damage concentrated at the lower rear side/corner
Human interpretation • confidence 0.00
parts-photo
Exterior RV rear/side corner view. Visible issue appears at the vertical rear corner/lower edge: trim/seal or molding is loose/damaged, with a black strip/bracket hanging near the bottom by the bumper/skirt area. Sidewall panel, graphics, access/vent door, small warning labels, and red marker light are visible; labels are not readable. No clear major wall impact or cracking visible from this angle. Likely claim linkage: exterior rear corner trim/molding/seal repair or replacement parts inquiry.
Human interpretation • confidence 0.00
parts-photo
Rear exterior of a Wildwood travel trailer in a lot.
Visible components/text:
- “WILDWOOD” logo on rear wall.
- Rear roof ladder mounted on passenger/right side.
- Rear clearance lights/camera area at top.
- Lower rear access/storage hatch centered.
- Round red rear lights/reflectors at lower corners.
- Small unreadable dealer/label decals near lower left.
Visible damage/concern:
- No major impact damage is clearly visible from this distance.
- Possible concern at lower left rear red light/mar
Human interpretation • confidence 0.00
parts-photo
Visible damage/condition: No clear major damage visible. Possible small mark/blemish or missing/sealant spot near the upper front passenger-side corner of the RV front cap/roof edge; unclear from image.
Parts/components shown: Forest River Wildwood fifth-wheel RV front cap and curb/side wall, front overhang, side windows, exterior graphics/decals, slide/awning rail area, lower storage/utility doors, landing jack/leveling leg, and a white pickup truck bed/tailgate underneath.
Labels/text visibl
Human interpretation • confidence 0.00
parts-photo
Exterior photo of a Forest River Wildwood travel trailer parked on lot, rear/curb-side view.
- **Visible components:** rear wall, ladder, rear access panel, tail/marker lights, side slide-out, side storage/utility doors, wheels/tires, lower skirt/underbelly area.
- **Visible text/labels:** “WILDWOOD” on rear cap; small dealer/ID decal near lower rear left appears present but not fully legible.
- **Damage observed:** No clear, claim-specific damage visible in this wide photo. Lower rear/side are
Human interpretation • confidence 0.00
parts-photo
Exterior RV entry area shown with the main door open and black screen door closed/in place.
- **Visible components:** black screen door assembly, upper/lower mesh panels, sliding latch panel/handle area, right-side hinge stack, door frame/jamb, exterior grab handle, entry steps, threshold/sill, adjacent white main door panel.
- **Visible condition/damage:** no obvious broken glass/mesh tear visible from this image. Screen/door appears intact, but lower mesh/panel area and bottom threshold show
Human interpretation • confidence 0.00
parts-photo
Close-up of an RV entry/screen door hinge area.
- Visible components: black metal door/screen frame, mesh screen panel, multiple black hinge leaves/barrel hinge sections, silver Phillips screws/rivets, door jamb/weatherstrip area.
- Visible condition/damage: hinge area appears dirty/dusty with scuffing and wear. No clearly broken hinge, missing screw, or cracked frame is visible from this angle. Alignment/gap is hard to confirm, but the hinge stack and brackets are the focus.
- Labels/text: par
Human interpretation • confidence 0.00
parts-photo
Outdoor RV dealership lot showing multiple towable RVs/trailers and a pickup. Main visible unit is a white fifth-wheel/travel trailer in the mid-ground with side slide-outs/awning hardware, windows, roof A/C units, graphics, and front overhang.
- **Visible damage:** No clear damage is visible from this distance. No broken, missing, or detached part can be confirmed.
- **Parts/components visible:** RV exterior sidewall, windows, slide-out sections, roof A/C units, landing gear/front hitch area,
Human interpretation • confidence 0.00
parts-photo
Exterior curb/side view of a Forest River Wildwood Heritage Glen fifth wheel/travel trailer.
- **Visible components:** Side wall, slide-out room, black slide topper/awning assemblies, vertical awning/slide topper arms/rails, windows, baggage doors, tandem wheels/tires, lower skirt/trim.
- **Visible text/labels:** “WILDWOOD HERITAGE GLEN” on slide-out side panel.
- **Damage observed:** No clear broken or detached part visible from this angle. One long black vertical awning/slide topper support/r
Human interpretation • confidence 0.00
parts-photo
Exterior curb/side view of a Forest River RV/travel trailer labeled “Wildwood Heritage Glen.”
- Visible components: sidewall fiberglass panel, large black awning arm/rail, upper window, exterior storage/baggage doors, small round exterior port/cap, lower marker light, black trim/skirt, side graphics/decals.
- Labels/text: “Wildwood Heritage Glen” visible on sidewall; small white label/sticker near lower portion of awning arm but not readable.
- Visible damage: no clear collision, crack, missing
Human interpretation • confidence 0.00
parts-photo
Warranty image review – case 25942 / parts inquiry:
- Visible component: Exterior RV sidewall with black awning arm/rail or vertical mounting bracket assembly attached along the wall edge.
- Visible damage/condition: Black mounting channel/trim area shows scraped or cracked sealant, rough/uneven caulk, exposed screw holes/fasteners, and possible separation/gap between the bracket/rail and sidewall. Some black finish appears scuffed/chipped near the lower bracket area.
- Surrounding area: Glossy
Human interpretation • confidence 0.00
parts-photo
Visible RV exterior sidewall area with black vertical awning/trim hardware adjacent to glossy white fiberglass wall.
- **Damage observed:** Black mounting/trim rail appears separated or pulled away from the sidewall in sections; exposed screw holes/fasteners; missing or loose screws possible; caulk/sealant is torn, scraped, and uneven along the joint. Some scuffing/debris visible around the lower bracket area.
- **Components shown:** Exterior fiberglass sidewall, black vertical rail/bracket ass
Human interpretation • confidence 0.00
parts-photo
Image shows an RV/pass-through storage compartment containing loose items and equipment.
- **Visible damage/condition:** No clear exterior/component damage is visible. Compartment appears cluttered; no obvious broken part, leak, crack, or detached RV component can be confirmed from this image.
- **Visible parts/components:** Interior storage bay walls/floor, flexible corrugated hose(s), small gas-powered tool/object (appears like a chainsaw or similar), battery/box-like item, bag/cover, blue pa
Human interpretation • confidence 0.00
parts-photo
RV exterior side view. Visible components include entry door with black grab handle, side wall, awning arms/rail, windows, lower skirt/fender area, and decals.
Visible issue: the front awning arm/bracket area appears misaligned or separated near the top, with the awning hardware angled outward from the sidewall. No clear close-up of broken fasteners or wall damage is visible.
Labels/text: small U.S. flag-style sticker near lower left; no readable model/VIN or document text.
Repair conte
Human interpretation • confidence 0.00
parts-photo
Exterior RV sidewall close-up near a black vertical trim/awning or slide-side rail. Visible issue: trim/seal area is separated or poorly sealed, with exposed/rough sealant and possible substrate visible along the edge. Some caulk appears torn, uneven, or missing, creating a gap between the black rail and cream/white fiberglass wall. Black lower cover/bracket with screws is present; screws/fasteners along the rail are visible.
No readable labels, VIN, part numbers, or document text shown.
Repai
Human interpretation • confidence 0.00
parts-photo
Image shows a Forest River Wildwood fifth-wheel front cap over a pickup bed. Visible components include the molded front cap, large dark front window/graphic panel, “WILDWOOD” decal, sidewall/corner trim, and blue/gray exterior graphics.
Visible concern: near the upper passenger-side/front corner of the RV cap there appear to be small marks/possible puncture or chipped area and possible trim/seal disturbance at the top corner. Damage is not fully clear due to distance and angle. Lower front cap
Human interpretation • confidence 0.00
parts-photo
Visible: Front upper cap/nose of a Forest River Wildwood fifth-wheel RV, viewed over a white pickup bed. Large dark tinted front window, curved front cap, blue/gray graphics/decals, side corner trim/seal area, and adjacent sidewall are visible. Pickup “4x4” marking also visible.
Damage/condition: No clear physical damage is identifiable in this image. The front cap, window, decals, and trim appear generally intact from this angle; view is partially obstructed by the truck bed and distance/glare
Human interpretation • confidence 0.00
parts-photo
Visible RV exterior side panel with a large rectangular baggage/storage compartment door or access hatch. Components visible include black perimeter trim/seal, hinge/latch hardware/screws, adjacent small black vent/grille, underside frame/step area, and hitch/coupler area in foreground.
No clear visible damage is identifiable from this photo; panel and hatch appear generally intact, though image may be for parts identification. No readable labels, VIN, part numbers, or document/screenshot text
Human interpretation • confidence 0.00
parts-photo
Visible image shows a Forest River fifth-wheel RV parked/hitched over a white pickup truck bed. Front cap/nose, large dark front window, side sidewall/decals, lower storage/utility door, hitch pin area, and truck bed rails are visible.
Text/labels: front cap branding appears to read “ARCTIC…” / likely Arctic Wolf, but not fully legible. Truck has “4x4” decal.
Damage assessment: no clear damage is visible in this photo. Front cap, window, sidewall, decals, and lower panels appear generally inta
Human interpretation • confidence 0.00
Claim Lines
No claim lines loaded
Evidence Thread
Chris Lehnert
dealer_or_external • Oct 2, 2025, 10:39 AM
@Tessa C HEY i need a price on a toilet valve for a thetford 42050 style 2
Tessa Coffey
dealer_or_external • Oct 2, 2025, 11:08 AM
@Chris L 83-1773 $48.99
Chris Lehnert
dealer_or_external • Nov 20, 2025, 2:05 PM
@Tessa C hey i need a price and part number for a Bristol gray and black valve with cables and Cole would like us to re visit the toilet valve
Chris Lehnert
dealer_or_external • Nov 20, 2025, 2:17 PM
@Tessa C can i also get a price and a part number for a toilet flange seal
Tessa Coffey
dealer_or_external • Nov 20, 2025, 2:18 PM
@Chris L 12-0099 $6.99
Chris Lehnert
dealer_or_external • Nov 20, 2025, 2:19 PM
@Tessa C can i also get a price and part number for what cory calls it a hepo valve it's in the drainpipe for the shower
Tessa Coffey
dealer_or_external • Nov 20, 2025, 2:47 PM
@Chris L 69-5288 $52.99
Chris Lehnert
dealer_or_external • Nov 21, 2025, 10:49 AM
@Tessa C any update on the grey and black valve
Tessa Coffey
dealer_or_external • Nov 21, 2025, 10:50 AM
@Chris L I overlooked that. Doing that now for ya
Tessa Coffey
dealer_or_external • Nov 21, 2025, 10:59 AM
@Chris L 72-4399 $124.99
Chris Lehnert
dealer_or_external • Nov 25, 2025, 2:32 PM
@Tessa C is this the same for the grey tank also
Tessa Coffey
dealer_or_external • Nov 25, 2025, 2:33 PM
@Chris L Cory helped me with it and said they were the same
Chris Lehnert
dealer_or_external • Dec 11, 2025, 1:00 PM
@Tessa C OK i got the approval from the ext warranty to do the shower drain ,toilet valve and flange seal, pig tails we already used ,then we need the black and the grey tank valve
Tessa Coffey
dealer_or_external • Dec 16, 2025, 4:01 PM
@Chris L sooooooo im confused...what am i ordering
Chris Lehnert
dealer_or_external • Dec 17, 2025, 8:44 AM
@Tessa C a shower waterless p trap, a toilet valve and flange seal ,we already did the pig tails so don't worry about them, and we need a grey and black tank valve for this unit
Tessa Coffey
dealer_or_external • Dec 17, 2025, 9:40 AM
@Chris L on order 17614
Tessa Coffey
dealer_or_external • Dec 17, 2025, 9:40 AM
@Chris L on order 17614
Tessa Coffey
dealer_or_external • Dec 17, 2025, 9:40 AM
@Chris L on order 17614
Tessa Coffey
dealer_or_external • Dec 23, 2025, 9:57 AM
@Chris L ALL PARTS HERE S/O A-F
Cole Perkins
dealer_or_external • Jan 7, 2026, 10:20 AM
@Tessa C we need a ladder for this unit please get with yearout
Tessa Coffey
dealer_or_external • Jan 7, 2026, 10:28 AM
@Cole P on order 17653
Tessa Coffey
dealer_or_external • Jan 27, 2026, 2:42 PM
@Cole P LADDER HERE (BAY)
Claim Files
WO25942.pdf
main-pdf • Oct 1, 2025, 11:25 AM • 405,384 bytes
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/25942/WO25942.pdf