Claim explorer / evidence thread
Claim 25940
TRI 1202 • Ashlee • Parts Inquiry • k-z-rv
risk 0.00
deadline Approaching deadline
images 0
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
191d elapsed • 0d remaining
Analyzed
Approaching deadline
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Awaiting OEM
Upcoming statutory deadline
191d elapsed • 0d remaining
Auto-Approved
Upcoming statutory deadline
191d elapsed • 0d remaining
Payment Due
Upcoming statutory deadline
191d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
191d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
191d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Approaching deadline
191 days open in the visible workflow.
Recommended Action
Generate OEM Demand Letter
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
7
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Apr 23, 2026, 12:32 PM to Jun 20, 2026, 2:56 AM.
Indexed evidence
1 docs / 7 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
191 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/25940/WO25940.pdf
Timeline
First seen Apr 23, 2026, 12:32 PM • last seen Jun 20, 2026, 2:56 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
7 indexed side comments on this claim.
Latest visible thread signal
Aug 26, 2025, 10:34 AM • dealer_or_external • @Chris L Fridge is here. In bay
Role mix
Dealer 0 • OEM 0 • Processor 0
Decision cues
Denial signals 0 • info / missing-doc asks 1 • approval signals 0
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Jump straight into Dropbox side comments, notes, and support documents.
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See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
Warranty claim photo shows a printed Tri-Am RV Center work order on a countertop; no RV component damage is physically visible.
- Dealer/document: Tri-Am RV Center of East Tennessee, Inc., 1202 Idell Road, Bulls Gap TN 37711.
- W/O: 25940.
- Customer: Curtis Rasnake, Greeneville TN.
- Unit: 2022 TT KZ-RV Connect 272FK.
- Model: 272FK.
- Serial/VIN visible: 4EZTL2820N7031123.
- Stock #: 10579.
- Job #1 - External: Status “In Progress”; complaint “FRIDGE IS NOT COOL.” Handwritten note appears to
Human interpretation • confidence 0.00
parts-photo
Open RV refrigerator interior (K-Z RV case 25940 / parts inquiry). Visible components include refrigerator cabinet, interior light/vent, side-mounted shelf rails, multiple glass shelves with white front trim, clear crisper drawers, and clear door bins. Door is open; a few bottles/cartons are inside.
No clear exterior damage is visible in this photo. The interior shelves/rails appear installed, though one middle glass shelf/front trim area looks slightly uneven or not fully seated; cannot confir
Human interpretation • confidence 0.00
parts-photo
Interior of an RV refrigerator/freezer compartment with shelves and crisper area visible. A freestanding EKCO “REF. FREEZER THERMOMETER” is placed on the shelf; needle appears around the cold/freezing range, roughly near 20°F / below 0°C, though exact reading is not fully clear. Items inside include a teal container, boxed food, and water bottles.
No obvious cracked shelves, broken plastic, loose trim, or visible physical damage is shown. Image appears intended to document refrigerator temperat
Human interpretation • confidence 0.00
parts-photo
Warranty image review — case 25940 / parts inquiry:
- **Component shown:** Interior label of a **Norcold compressor refrigerator** inside RV.
- **Visible damage:** No visible physical damage in this photo; image is mainly for identification/parts verification.
- **Label details readable:**
- **Serial ID:** SE336#YDW00191115
- **Model:** N10DCSSR
- **Input voltage:** 12V DC
- **Total input:** 102W Day Mode / 75W Night Mode
- **Rated current:** 8.3A Day Mode / 7.2A Night Mode
- **Gros
Human interpretation • confidence 0.00
parts-photo
Image shows an interior RV appliance/control area, likely a refrigerator or similar stainless-front unit with a black electronic control panel.
- **Visible components:** Black touch/control strip, blue illuminated digital display reading unclear (“01” or similar), power icon, minus/plus controls, compartment icons, and a crescent/moon icon. Stainless/metal appliance face below; wood trim and wall/vent area above.
- **Condition/damage:** No obvious physical damage, cracks, broken buttons, or mis
Human interpretation • confidence 0.00
parts-photo
- **Visible item/component:** Blurry close-up of a black horizontal electronic control/display panel with a bright blue illuminated LED/indicator, mounted on or near a reflective stainless/metallic surface.
- **Damage/condition observed:** No clear physical damage visible due to heavy blur/out-of-focus image. Panel appears powered/illuminated.
- **Labels/text:** No readable labels, model numbers, part numbers, or button markings visible.
- **Repair/parts context:** Image may be intended to docum
Human interpretation • confidence 0.00
parts-photo
- **View/part shown:** Interior of an RV refrigerator/freezer compartment, white molded plastic liner/shelf area, with a freestanding **EKCO “Ref Freezer Thermometer”** placed inside.
- **Condition/damage visible:** No obvious physical damage, cracks, broken shelves, leaks, or burn marks visible in this image. Interior appears intact.
- **Temperature evidence:** Thermometer needle appears to indicate roughly **20°F** (approx. **-5 to -7°C**), but exact reading is slightly unclear due to image bl
Human interpretation • confidence 0.00
Claim Lines
No claim lines loaded
Evidence Thread
Chris Lehnert
dealer_or_external • Aug 21, 2025, 9:54 AM
@Tessa C I need a price and part number for a fridge please
Tessa Coffey
dealer_or_external • Aug 21, 2025, 10:13 AM
NTP 18-2665
retail $1803.69
markup $2525.99
Chris Lehnert
dealer_or_external • Aug 22, 2025, 10:48 AM
@Tessa C hey i got the approval and deposit for the furrion fridge part# 06-8816 please order
Tessa Coffey
dealer_or_external • Aug 22, 2025, 11:21 AM
on po 17312
Tessa Coffey
dealer_or_external • Aug 22, 2025, 11:56 AM
on order
Tessa Coffey
dealer_or_external • Aug 22, 2025, 12:01 PM
po 17312
Tessa Coffey
dealer_or_external • Aug 26, 2025, 10:34 AM
@Chris L Fridge is here. In bay
Claim Files
WO25940.pdf
main-pdf • Aug 21, 2025, 9:53 AM • 390,887 bytes
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/25940/WO25940.pdf