Claim explorer / evidence thread
Claim 25918
TRI 1202 • Ashlee • Parts Inquiry • grand-design
risk 0.35
deadline Approaching deadline
images 16
matched 0
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Escalation Eligible
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Resolved
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AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
65/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
0
missing_unit_id_photo
Deadline Status
Approaching deadline
58 days open in the visible workflow.
Recommended Action
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US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
13
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 20, 2026, 2:56 AM.
Indexed evidence
1 docs / 16 images
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Cross-reference base
Available
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Witness verification
Human verification required
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AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
58 days open in the visible workflow; risk score 0.35.
Claim Summary
Evidence summary
images=16; damage=0; unit=0; parts=16; doc=0; gaps=missing_unit_id_photo • Unit 2019 Grand Design • VIN 573TE3227K6615846
Path
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/25918/Resized_20250814_103146.jpeg
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 20, 2026, 2:56 AM
Evidence flags
missing unit id photo
Comment Intelligence
Thread depth
15 indexed side comments on this claim.
Latest visible thread signal
Jan 7, 2026, 11:39 AM • dealer_or_external • Ok, I have WO 26607 ready with the proof of purchase. When the tech gets the required photos, I will send this over for approval. @Cole P
Role mix
Dealer 0 • OEM 0 • Processor 0
Decision cues
Denial signals 0 • info / missing-doc asks 5 • approval signals 0
Best move
Work missing-doc or reply asks first from the thread.
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Images
Claim Lines
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Evidence Thread
Chris Lehnert
dealer_or_external • Aug 21, 2025, 9:46 AM
@Tessa C HEY i need price and part numbers for led light, and full awning (arms fabric and tube) and gutter rail
Tessa Coffey
dealer_or_external • Aug 21, 2025, 1:14 PM
called dometic and was on hold forever. Sent email but i'll call again in about an hour.
Tessa Coffey
dealer_or_external • Aug 21, 2025, 3:57 PM
9600020063 $1,296.99 full awning
waiting to get part info from grand design
Chris Lehnert
dealer_or_external • Aug 23, 2025, 1:31 PM
any word on the led light
Tessa Coffey
dealer_or_external • Aug 26, 2025, 8:34 AM
420405 $18.99
Chris Lehnert
dealer_or_external • Aug 28, 2025, 4:27 PM
@Tessa C @Cole P hey the ext warranty is asking for a cost sheet for the full awning but they want a quote on what it would be to do just fabric and awning arms so i need part numbers and price for those please
Chris Lehnert
dealer_or_external • Sep 5, 2025, 11:51 AM
@Tessa C @Cole P the customer is stopping by to put deposit on awning fabric got the approval from ext warranty for the light and the awning arms
Chris Lehnert
dealer_or_external • Sep 12, 2025, 10:35 AM
@Tessa C @Cole P hey the customer called just wondering if there is any update when parts might be in
Tessa Coffey
dealer_or_external • Sep 12, 2025, 10:52 AM
@Chris L that was the friday i was out. It might've slipped through when i was getting caught up. Unless @Cole P ordered it.
Tessa Coffey
dealer_or_external • Sep 12, 2025, 2:04 PM
@Chris L LIGHT IS ON ORDER 17385
getting with cole for the awning
Tessa Coffey
dealer_or_external • Sep 12, 2025, 4:52 PM
@Chris L everything on order for maud now
Tessa Coffey
dealer_or_external • Sep 23, 2025, 9:14 AM
@Chris L LIGHT IS HERE
Tessa Coffey
dealer_or_external • Sep 25, 2025, 9:45 AM
@Chris L all parts are here
Cole Perkins
dealer_or_external • Jan 7, 2026, 10:25 AM
@Stephanie D this customer has a warranty on his rear motor on slide, get with tim for photos
Stephanie Davis
dealer_or_external • Jan 7, 2026, 11:39 AM
Ok, I have WO 26607 ready with the proof of purchase. When the tech gets the required photos, I will send this over for approval. @Cole P
Claim Files
WO25918.pdf
main-pdf • Aug 21, 2025, 9:41 AM • 407,045 bytes
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/25918/WO25918.pdf