Claim explorer / evidence thread
Claim 25915
TRI 1202 • Ashlee • Paid • forest-river
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
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AI Claim Analysis
Estimated Recovery Amount
Pending payment match
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Compliance Score
100/100
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Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
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Deadline Status
Overdue / escalation ready
58 days open in the visible workflow.
Recommended Action
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US dispute readiness
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Estimated pack size
8
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Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jul 3, 2026, 2:52 AM.
Indexed evidence
1 docs / 0 images
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Available
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AI / citation gate
Manual check required
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Escalation posture
Monitor
58 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
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Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25915/line 1 tag.jpg
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jul 3, 2026, 2:52 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
27 indexed side comments on this claim.
Latest visible thread signal
Oct 20, 2025, 1:48 PM • processor • @Stephanie D total labor on this one was $412.50, so submitted total is $3485.10
Role mix
Dealer 0 • OEM 0 • Processor 16
Decision cues
Denial signals 0 • info / missing-doc asks 10 • approval signals 4
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Evidence Thread
Ashlee Olsen
processor • Aug 12, 2025, 4:23 PM
submitted PA#2399387
Ashlee Olsen
processor • Aug 13, 2025, 1:43 PM
@Stephanie D WO25915 FR feedback:
smcampbell@forestriverinc.comPlease attach the ramp door data tag as this need to go thru the vendor for approval
Stephanie Davis
dealer_or_external • Aug 13, 2025, 4:07 PM
Contacted customer and they are sending me the information after they get home this evening. I will update as soon as I get it!
Ashlee Olsen
processor • Aug 15, 2025, 1:38 PM
Added picture of data tags to claim
Ashlee Olsen
processor • Aug 18, 2025, 1:47 PM
pending vendor
Ashlee Olsen
processor • Aug 19, 2025, 3:07 PM
@Stephanie D from Lippert: We have reviewed your request and information provided, and Lippert will authorize one new ramp door, and 1 hour of labor. We will also authorize .3 labor hours per decal needing applied.
I know this is much less than you had asked for, so let me know your thoughts!
Ashlee Olsen
processor • Aug 19, 2025, 3:08 PM
@Stephanie D from Lippert: We have reviewed your request and information provided, and Lippert will authorize one new ramp door, and 1 hour of labor. We will also authorize .3 labor hours per decal needing applied. Case #6139679
I know this is much less than you had asked for, so let me know your thoughts!
Stephanie Davis
dealer_or_external • Aug 19, 2025, 4:58 PM
My tech stated this will take 2 people to remove and reinstall. We will need at least 3 hours if we can get it.
Ashlee Olsen
processor • Aug 19, 2025, 5:46 PM
Notes made, thank you!
Stephanie Davis
dealer_or_external • Aug 20, 2025, 10:10 AM
@Tessa C We are approved to order a rear ramp door for line 1
This door has decals that will need to be put on order as well. Photos are on the claim and in the cloud under the WO #.
Tessa Coffey
dealer_or_external • Aug 20, 2025, 11:27 AM
ORDERED ON PO 17304
Ashlee Olsen
processor • Aug 20, 2025, 3:15 PM
@Stephanie D Forest River sent me a screen shot of Lippert's flat rate chart for this repair and it's showing the allotment for complete plain ramp door-unit replacement is 1 hour. I have asked Lippert to reconsider and give us more time, but I don't know if they're going to bend. They have the PA approved for 2.5 hours (for the decal replacement's as well). I will let you know if I hear anything different from Lippert, but as of now the PA stands approved at 2.5
Stephanie Davis
dealer_or_external • Aug 20, 2025, 3:20 PM
Ok, I will take what we can get. I know some of these are hard to win time on. Thank you :)
Tessa Coffey
dealer_or_external • Aug 26, 2025, 12:47 PM
@Stephanie D all decals are here. waiting on the ramp door
Tessa Coffey
dealer_or_external • Sep 9, 2025, 9:27 AM
@Stephanie D got an update on the ramp door should be here by the end of this week.
Tessa Coffey
dealer_or_external • Sep 25, 2025, 9:52 AM
@Stephanie D GOT RAMP DOOR TODAY. NOW WE HAVE ALL PARTS
Ashlee Olsen
processor • Oct 7, 2025, 6:11 PM
@Stephanie D Total labor approved was 2.5 hours, just FYI
Ashlee Olsen
processor • Oct 7, 2025, 6:14 PM
submitted C#2399387
Stephanie Davis
dealer_or_external • Oct 8, 2025, 11:31 AM
We had 7 decals @ .3 per decal. The labor between the decals and the wall replacement came to 3.1 total hours. They may not allow the .3 for the small decals however, that is what they agreed to at first.
Ashlee Olsen
processor • Oct 8, 2025, 1:33 PM
@Stephanie D I'm only seeing 6 decals under the parts, was there one not on here? I am happy to email them back to get the labor time up where it needs to be if you'd like!
Stephanie Davis
dealer_or_external • Oct 8, 2025, 2:29 PM
@Ashlee O I am not sure if they would count p/n 20X74083A as just one decal since they are small. From the black flag decal down is what I was going off of for labor. If you would like to email them and see if they will honor the other .30 for the second heavy door decal, please. If they shut us down on it, we will take what they are giving. ~Thanks!
Ashlee Olsen
processor • Oct 8, 2025, 2:54 PM
You got it! Email sent to FR
Ashlee Olsen
processor • Oct 13, 2025, 7:00 PM
@Stephanie D Here's the response I got out of FR on this one WO 25915
Stephanie Davis
dealer_or_external • Oct 20, 2025, 9:44 AM
Thank you!
Ashlee Olsen
processor • Oct 20, 2025, 1:47 PM
paid $3485.10 10/14 check #3052168
Ashlee Olsen
processor • Oct 20, 2025, 1:48 PM
@Stephanie D total labor on this one was $412.50
Ashlee Olsen
processor • Oct 20, 2025, 1:48 PM
@Stephanie D total labor on this one was $412.50, so submitted total is $3485.10
Claim Files
25894,25756,25915 PD CHECK.pdf
pdf • Oct 28, 2025, 9:59 AM • 375,274 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2025/Forest River 2025/25894,25756,25915 PD CHECK.pdf