Claim explorer / evidence thread
Claim 25905
TRI 1202 • Ashlee • Parts Inquiry • grand-design
risk 0.35
deadline Approaching deadline
images 17
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
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Payment Due
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Escalation Eligible
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Resolved
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AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
65/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
0
missing_unit_id_photo
Deadline Status
Approaching deadline
179 days open in the visible workflow.
Recommended Action
Upload Missing Documents
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
12
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 20, 2026, 2:56 AM.
Indexed evidence
1 docs / 17 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
179 days open in the visible workflow; risk score 0.35.
Claim Summary
Evidence summary
images=17; damage=0; unit=0; parts=17; doc=0; gaps=missing_unit_id_photo • Unit Grand Design
Path
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/25905/WO 25905.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 20, 2026, 2:56 AM
Evidence flags
missing unit id photo
Comment Intelligence
Thread depth
5 indexed side comments on this claim.
Latest visible thread signal
Aug 28, 2025, 10:45 AM • dealer_or_external • @Chris L HARDWARE HERE (BAY)
Role mix
Dealer 0 • OEM 0 • Processor 0
Decision cues
Denial signals 0 • info / missing-doc asks 0 • approval signals 0
Best move
Open the focused thread before hunting through the packet manually.
Quick Actions
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Jump straight into Dropbox side comments, notes, and support documents.
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See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
Visible image shows a Grand Design travel trailer/RV in a parking lot, viewed from the curb/left rear side.
- **Visible components:** rear wall, sidewall siding, rear ladder, rear window, side windows, entry/side compartment doors, tandem axle wheels/fender area, rear bumper/hitch area, taillight/marker lights.
- **Labels/text visible:** partial front/rear branding text appears as “TRA…”; dealer plate/frame reads **“Lazydays RV.”**
- **Damage observed:** no clear collision, crack, missing part,
Human interpretation • confidence 0.00
parts-photo
Rear view of a Grand Design **Transcend Xplor** travel trailer.
Visible components/labels:
- Rear wall with **TRANSEND XPLOR** branding
- Left-side rear ladder
- Rear window
- Roof/marker lights
- Rear bumper/attached black storage or cargo box
- Spare tire with decorative cover
- Lower “Lippert”/component label appears near ladder area
Visible damage:
- No clear damage, cracks, missing parts, or impact area visible in this photo.
- Image appears to be an overall unit identification/context ph
Human interpretation • confidence 0.00
parts-photo
- **Visible item:** Passenger/campside exterior of a Grand Design travel trailer/RV parked outdoors.
- **Components visible:** Entry door, assist grab handle, side window, tandem wheels/tires, wheel well/fender skirt area, lower side skirt, exterior vent/access panel, awning/slide/side trim hardware.
- **Visible damage:** No obvious major damage is clearly identifiable in this photo. Possible minor concern near the lower side skirt/fender area above the wheels, but image quality/angle makes it u
Human interpretation • confidence 0.00
parts-photo
Exterior curb/roadside view of a Grand Design travel trailer/RV in a parking lot.
- **Visible components:** Side wall siding, multiple tinted windows, dual axles/wheels, lower gray skirt/trim, vertical seam/trim pieces, side graphics/decals.
- **Labels/text visible:** “TRANSCEND” model decal visible on side; smaller text below is not fully legible.
- **Damage observed:** No clear impact damage, cracks, missing panels, or obvious deformation visible in this photo. Image mainly documents the exte
Human interpretation • confidence 0.00
parts-photo
- **Visible item:** Grand Design towable RV/travel trailer exterior, curb/side wall area near rear axle and rear corner.
- **Components shown:** Sidewall siding/graphics, two side windows, small exterior fixture/vent/light, vertical exterior strip/awning arm/trim, lower skirt/rock guard area, wheel/tire, fender, rear corner trim/ladder edge.
- **Visible damage/condition:** No obvious collision damage visible from this angle. Possible concern area is the **vertical side trim/awning-arm-like piece
Human interpretation • confidence 0.00
parts-photo
Image shows a close-up of a Grand Design RV tire/loading information label on the exterior wall.
- Visible item: Bilingual “TIRE AND LOADING INFORMATION / RENSEIGNEMENTS…” placard.
- Readable fields: Front / Rear / Spare tire rows; tire size/dimensions; cold tire pressure.
- Tire pressure appears to list **448 kPa / 65 PSI** for front, rear, and spare.
- Tire size text is partially blurred but appears to be an **ST205/75R15**-type tire size; not fully confirmable.
- Manufacturer text visible ne
Human interpretation • confidence 0.00
parts-photo
Photo shows front/curbside exterior of a Grand Design **Transcend** travel trailer.
- **Visible parts/components:** front cap with “TRANSCEND” logo/graphics, sidewall striping, front/side marker lights, side window, exterior storage/access door, A-frame tongue, propane tanks/cover area, hitch jack area.
- **Visible damage/condition:** No clear structural damage or broken component is visible in this image. Lower dark front cap area shows light streaking/dirt/scuff-like marks, but damage is not
Human interpretation • confidence 0.00
parts-photo
- **Unit/area shown:** Front exterior of a Grand Design **Transcend** travel trailer, including front cap/nose, A-frame, propane tank cover, tongue jack, safety chains, and hitch coupler.
- **Visible labels/text:** Large **“TRANSCEND”** decal/logo on front cap. No VIN/data plate or document text visible.
- **Visible damage/condition:** No clear structural damage is visible in this photo. There are possible light scuffs, dirt, or streaking on the lower front cap/black lower panel, but the image i
Human interpretation • confidence 0.00
parts-photo
Exterior side of a Grand Design RV/travel trailer. Visible components include corrugated/sided wall paneling with graphics, two black-framed windows, a lower exterior access door, and a vertical black awning/slide topper support rail or arm assembly mounted between the windows.
Visible issue: the lower portion of the vertical black rail/arm appears misaligned or partially separated at the bottom end, with the lower bracket/cover area looking displaced compared with the straight upper rail. No o
Human interpretation • confidence 0.00
parts-photo
Exterior side of a Grand Design RV/travel trailer. Visible components include corrugated sidewall siding, two framed windows, lower exterior compartment door, and a vertical black awning support/arm assembly mounted between the windows.
Visible issue: the lower portion of the awning arm/bracket area appears misaligned or separated, with the bottom cover/foot area hanging lower/loose compared with the wall mount. No obvious wall puncture or major siding damage is visible from this angle.
No rea
Human interpretation • confidence 0.00
parts-photo
Visible image summary for claim tri-1202 / Grand Design case 25905:
- **Unit/label:** Grand Design travel trailer, front/side visible; large front branding reads **“TRANS…”** likely Transcend.
- **Visible components:** Front cap, curb-side exterior wall, lower dark skirt/rock guard, front A-frame/tongue, side marker lights, storage/utility hatch, windows, entry door area, awning/side rail.
- **Observed damage/condition:** Possible loosened or bent **lower front corner skirt/trim** at the bottom
Human interpretation • confidence 0.00
parts-photo
Image shows a Grand Design **Transcend** travel trailer front/roadside area.
- **Visible components:** front cap with “TRANSCEND” branding, lower front diamond/stone-guard style paneling, A-frame tongue, propane tank cover, roadside wall, entry/storage compartment door, marker lights, side awning/rail area.
- **Visible damage/condition:** No clear physical damage is visible in this photo. Front cap and side panels appear intact from this angle; no obvious cracks, dents, missing parts, or separa
Human interpretation • confidence 0.00
parts-photo
RV exterior sidewall shown (Grand Design context). Visible components include white corrugated/laminated sidewall panels, dark horizontal accent/trim bands, lower dark skirt, and an exterior storage/utility compartment door with black gasket/frame and latch hardware.
Visible condition: no clear crack, dent, hole, or broken part identifiable in this image. There are faint vertical streaks/shadowing/discoloration on the white wall and across/near the dark trim, but it is unclear whether this is d
Human interpretation • confidence 0.00
parts-photo
Photo shows a printed repair/work order document, not the actual damaged parts.
Visible claim/repair context:
- Dealer/header: Tri-Am RV Center of East… (partially visible), Bulls Gap, TN
- W/O: 25905
- Appointment date: 11 AUG 2025, time 09:00AM
- Customer: 92099 – Goade, Todd
- Unit: 2021 Grand Design Transcend, model partially visible
- Stage/status shown: “In Progress”
Claim-line linkage / jobs:
1. Job #1 – External
- Text: “AWNING HARDWARE BENT QUOTE REPLACEMENT”
- Related compo
Human interpretation • confidence 0.00
parts-photo
Image shows rear/curb-side exterior of a Grand Design Transcend Xplor travel trailer.
- Visible damage: A tall black exterior component at the rear side/corner appears loose, displaced, or partially detached from the wall, extending vertically near the rear corner and sidewall. Possible awning arm/side trim/rear corner trim involvement; exact part unclear from image.
- Components visible: rear wall, curb-side wall, roof edge, marker lights, tail light, license plate, spare tire with Camping Wor
Human interpretation • confidence 0.00
parts-photo
Photo shows a Grand Design Transcend Xplor travel trailer, rear/passenger-side view.
- Visible components: rear wall, passenger-side wall, rear corner trim/molding, tail/marker lights, spare tire cover, license plate, entry door, tandem axles, roof/side awning area.
- Visible labels/text: “TRANSCEND XPLOR” on rear, “Grand Design,” spare tire cover with “Camping World RV Sales.”
- Damage/concern: rear passenger-side vertical black corner trim/molding appears separated, loose, or displaced from t
Human interpretation • confidence 0.00
parts-photo
- **Visible item:** Close-up of an RV manufacturer certification/VIN/data label on exterior wall/panel.
- **Condition/damage:** Label is partially worn/faded/blurred, especially the lower text/VIN area; no structural component damage visible in this image.
- **Readable label text:** “Grand Design RV LLC,” “Manufactured by/Fabriqué par,” GVWR 2784 kg / 6138 lb, GAWR each axle 1588 kg / 3500 lb, tire size ST205/75R15LRD, rims 15x5J, 5x4.5, cold tire pressure 448 kPa / 65 PSI.
- **Unclear text:** V
Human interpretation • confidence 0.00
Claim Lines
No claim lines loaded
Evidence Thread
Cole Perkins
dealer_or_external • Aug 19, 2025, 12:24 PM
@Chris L Part #LIP434723 866.99
hardware only
Cole Perkins
dealer_or_external • Aug 19, 2025, 12:25 PM
scissor jacks 118.99 for a pair of 24" universal we have these in stock
Chris Lehnert
dealer_or_external • Aug 27, 2025, 3:16 PM
@Tessa C @Cole P got the approval and deposit to order parts
Tessa Coffey
dealer_or_external • Aug 28, 2025, 9:07 AM
on order po 17331
Tessa Coffey
dealer_or_external • Aug 28, 2025, 10:45 AM
@Chris L HARDWARE HERE (BAY)
Claim Files
WO 25905.pdf
pdf • Aug 19, 2025, 11:51 AM • 389,416 bytes
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/25905/WO 25905.pdf