Claim explorer / evidence thread
Claim 25884
TRI 1202 • Ashlee • Paid • nucamp
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 9
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
145d elapsed • 0d remaining
Analyzed
Completed stage
145d elapsed • 0d remaining
Awaiting OEM
Completed stage
145d elapsed • 0d remaining
Auto-Approved
Completed stage
145d elapsed • 0d remaining
Payment Due
Completed stage
145d elapsed • 0d remaining
Escalation Eligible
Completed stage
145d elapsed • 0d remaining
Resolved
Overdue / escalation ready
145d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
9
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
145 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
12
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Oct 19, 2026, 2:56 AM.
Indexed evidence
2 docs / 9 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
145 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25884/LINE 1 TAG.jpg
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Oct 19, 2026, 2:56 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
9 indexed side comments on this claim.
Latest visible thread signal
Nov 25, 2025, 3:46 PM • processor • paid $159.73 11/25
Role mix
Dealer 0 • OEM 0 • Processor 5
Decision cues
Denial signals 0 • info / missing-doc asks 6 • approval signals 2
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
Image shows an HVAC/air-conditioning component area, likely inside a nuCamp unit.
- **Visible part/component:** A/C evaporator/coil fins and nearby wiring/tubing.
- **Label/tag text visible:**
- “MODEL NO. 38203-069”
- “MACH 3 A/C”
- Separate barcode tag partially visible with number resembling “240225381” (partly obscured).
- **Damage observed:** No clear physical damage visible in this photo; coil/fins appear generally intact from the shown angle.
- **Repair context:** Photo appea
Human interpretation • confidence 0.00
supporting-image
Close-up of an interior wall-mounted electrical/control component removed from its opening. Multiple small-gauge colored wires (red, green, yellow, blue, white, brown) are exposed and routed through a black mounting plate/bracket with screws. Some conductors/insulation appear loose or possibly stripped/exposed near the right side and lower center, but the exact failure point is unclear from the photo. Background is fabric/vinyl wall covering; no labels, part numbers, or readable text visible.
R
Human interpretation • confidence 0.00
supporting-image
Close-up of black component with serial label; minor scuffing visible, no clear failure shown.
Human interpretation • confidence 0.72
supporting-image
Image shows a Coleman-Mach / AIRXCEL RV wall thermostat held off the wall with the wiring exposed and the black mounting backplate visible on the wall. Multiple thermostat wires are visible behind the unit.
Display text/status:
- “Coleman-Mach”
- “ROOM TEMPERATURE 86°F”
- “SET TO 99°”
- “HEAT ON”
- Mode: “Heat”
Visible condition/damage:
- No obvious physical breakage to the thermostat housing or screen is visible.
- Unit appears removed/loosened from the wall for inspection or repair.
- Expose
Human interpretation • confidence 0.00
supporting-image
Close-up of a True RMS 400A AC/DC digital clamp meter being held during electrical diagnosis. Red and black test leads are plugged into V/Ω/µA and COM ports. Display shows DC voltage reading approximately **11.68 V** in AUTO mode. Meter markings visible include “400A AC/DC Digital Clamp Meter,” “4000 Counts,” “True RMS,” “CAT III 600V,” “COM,” and “VΩµA.”
No physical damage to the RV/component is visible in this image; it documents a low/diagnostic voltage measurement, likely related to a 12V e
Human interpretation • confidence 0.00
supporting-image
Close-up of a handheld digital clamp meter being used for an electrical diagnostic reading. The meter display shows **DC AUTO 09.60 V** with probes connected to **COM** and **VΩµA** ports. Visible labels include **“400A AC/DC Digital Clamp Meter,” “True RMS,” “CAT III 600V,” “RANGE,” “MAX/MIN,” “REL ZERO,” “SEL,”** and dial markings for **V~ / NCV / OFF**.
No physical damage to the RV/component is visible in this image; it documents a voltage measurement, likely supporting an electrical/battery
Human interpretation • confidence 0.00
supporting-image
Interior surface shows a visible crack near wall/TV area.
Human interpretation • confidence 0.75
supporting-image
Close-up of a component inside/near an RV appliance or HVAC unit, likely a coil/heat-exchanger assembly with black finned surface above a galvanized metal housing. A white barcode label is visible showing “SERIAL NO” and serial number appears to be **240225810**; partial number at left ends in **“-069”**. Yellow warning/instruction label is partially visible with text beginning **“INST…”** and **“OR A…”**, not fully readable.
No obvious physical damage is clearly visible in this photo; fins and
Human interpretation • confidence 0.00
supporting-image
Image shows a handheld digital clamp multimeter being used for an electrical diagnostic check inside an RV/trailer area.
- **Visible condition/damage:** No physical damage is visible in this photo.
- **Components shown:** Digital AC/DC clamp meter with red/black test leads connected; user holding meter. Background appears to be an interior compartment/seat/bed area but details are unclear.
- **Measurement displayed:** Meter screen reads **12.76 V** with **DC** indicated, suggesting a 12-volt DC
Human interpretation • confidence 0.00
Claim Lines
complaint
FURNACE IS INOP
needs-review • confidence 0.17
complaint
FURNACE IS INOP
needs-review • confidence 0.17
complaint
FURNACE IS INOP
needs-review • confidence 0.00
cause
DUE TO MANUFACTURER DEFECT THE THERMOSTAT IS FAULTY 12.7 VDC COMING INTO TSTAT 11.7 V SIGNAL TO AC, 9.7 V SIGNAL TO FURNACE CAUSING IT NOT TO WORK
needs-review • confidence 0.17
cause
DUE TO MANUFACTURER DEFECT THE THERMOSTAT IS FAULTY 12.7 VDC COMING INTO TSTAT 11.7 V SIGNAL TO AC, 9.7 V SIGNAL TO FURNACE CAUSING IT NOT TO WORK
needs-review • confidence 0.17
cause
DUE TO MANUFACTURER DEFECT THE THERMOSTAT IS FAULTY 12.7 VDC COMING INTO TSTAT 11.7 V SIGNAL TO AC, 9.7 V SIGNAL TO FURNACE CAUSING IT NOT TO WORK
needs-review • confidence 0.03
correction
REPLACE TSTAT SPONAUGLE, ALLEN Customer #: 92995
needs-review • confidence 0.17
correction
REPLACE TSTAT SPONAUGLE, ALLEN Customer #: 92995
needs-review • confidence 0.17
correction
REPLACE TSTAT SPONAUGLE, ALLEN Customer #: 92995
needs-review • confidence 0.00
Evidence Thread
Ashlee Olsen
processor • Aug 5, 2025, 4:31 PM
submitted PA#KZ313911
Ashlee Olsen
processor • Aug 5, 2025, 4:31 PM
submitted PA#KZ613911
Ashlee Olsen
processor • Aug 5, 2025, 4:36 PM
@Stephanie D WO 25884 KZRV feedback:
approved .5
JS 8/5/25 Dealer to attach clear readable photo of the mfg sticker off the roof air conditioner
Stephanie Davis
dealer_or_external • Aug 6, 2025, 4:30 PM
@Cole P Approved to order T-Stat for line 1.
JS 8/5/25 Dealer to attach clear readable photo of the mfg sticker off the roof air conditioner
Cole Perkins
dealer_or_external • Aug 6, 2025, 4:51 PM
@Stephanie D PART ORDERED
Tessa Coffey
dealer_or_external • Aug 19, 2025, 8:43 AM
PART FOR THIS IS HERE. IN BAY
Stephanie Davis
dealer_or_external • Aug 19, 2025, 2:04 PM
Spoke with customer and he will be sending the photo to me in a day or so.
Ashlee Olsen
processor • Nov 25, 2025, 3:17 PM
submitted C#KZ613911
Ashlee Olsen
processor • Nov 25, 2025, 3:46 PM
paid $159.73 11/25
Claim Files
COMPLETED WO.pdf
pdf • Nov 24, 2025, 4:11 PM • 412,009 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25884/COMPLETED WO.pdf
WO 25884.pdf
pdf • Aug 5, 2025, 3:30 PM • 390,996 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25884/WO 25884.pdf