Claim explorer / evidence thread
Claim 25868
TRI 1202 • Ashlee • Paid • nucamp
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 36
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
145d elapsed • 0d remaining
Analyzed
Completed stage
145d elapsed • 0d remaining
Awaiting OEM
Completed stage
145d elapsed • 0d remaining
Auto-Approved
Completed stage
145d elapsed • 0d remaining
Payment Due
Completed stage
145d elapsed • 0d remaining
Escalation Eligible
Completed stage
145d elapsed • 0d remaining
Resolved
Overdue / escalation ready
145d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
36
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
145 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
19
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Oct 19, 2026, 2:56 AM.
Indexed evidence
3 docs / 11 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
145 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25868/LINE 3 TAG.png
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Oct 19, 2026, 2:56 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
19 indexed side comments on this claim.
Latest visible thread signal
Oct 2, 2025, 3:49 PM • processor • Hi! I wasn't sure how to reconcile this one, the total was billed with the original claim, so I didn't put it on there. Let me know if I need to change that
Role mix
Dealer 0 • OEM 0 • Processor 10
Decision cues
Denial signals 2 • info / missing-doc asks 8 • approval signals 3
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
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Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
Image shows a close-up of a black upholstered/fabric cushion or mattress component with attached manufacturer/law tags.
- **Visible components:** Black woven fabric cushion/pad, sewn-in white product/law labels, small loose thread/string near tag edge.
- **Visible text/labels:** “MADE IN VIETNAM,” “PO-0001807691,” partial law-label content including polyester/urethane foam pad/fiber batting percentages, and “ALL NEW MATERIAL.”
- **Damage condition:** No clear physical damage is visible in this
Human interpretation • confidence 0.00
parts-photo
Close-up of a black textured fabric cushion/mattress component with attached sewn tags/labels.
Visible details:
- Beige manufacturer/PO label partially visible.
- Readable text includes: “MADE IN VIETNAM” and “PO-0001807691.”
- Adjacent law/material tag partially readable: “NEW MATERIAL,” “POLYESTER,” “POLYURETHANE FOAM PAD 94%,” and “FIBER BATTING 6%.”
- A loose white thread/string is visible near the right side of the tag seam.
- No major structural damage is clearly visible; image appears fo
Human interpretation • confidence 0.00
supporting-image
Image shows a boxed/shipped replacement component with shipping/parts labels attached.
- **Visible damage:** No visible damage to the part or packaging in this image; only labels on a fabric/cardboard-looking box surface.
- **Component/part:** Label indicates **“Schr 28" Left-hand Recliner in Teagan Onyx”**.
- **Labels/text visible:**
- “SKID / BOX”
- “050 - TP CW SB - CHAIRS”
- Date: **MAY 05 2025**
- “FOREST RIVER #1”
- Number: **2024024678**
- Quantity appears **3.00
Human interpretation • confidence 0.00
supporting-image
Claim image (LINE 3): Close-up of a seat/sofa armrest cup holder assembly in a nuCamp unit.
- Visible component: Black/gray round cup holder with integrated buttons/icons, mounted in beige/tan upholstered armrest.
- Labels/icons visible: Red heated-seat style icon, blue light/icon, green power/indicator icon.
- Condition/damage observed: No obvious crack or upholstery tear visible in this photo. Cup holder appears seated in the armrest, though the inner ring/trim area looks exposed/reflective a
Human interpretation • confidence 0.00
supporting-image
Warranty image (LINE 1): Light woodgrain panel/surface with a small piece of blue painter’s tape marking a localized area. Slight discoloration/blemish or surface imperfection appears near the taped spot, but the exact defect is subtle and not clearly defined from the photo. No visible part labels, serial numbers, or document text. Likely provided to support claim line 1 for a finish/surface defect on an interior wood/laminate component.
Human interpretation • confidence 0.00
supporting-image
Claim image (LINE 1 -2.jpg) shows an interior/exterior RV wall panel area with a small blue tape marker placed on a light wood/tan textured surface, likely indicating the reported defect location. A faint diagonal discoloration/scuff or scratch is visible near the tape, though the damage is subtle. Adjacent components include a black vertical trim/seam strip and a black rectangular vent/handle or latch assembly with screws on the right side. No readable labels or document text are visible in the
Human interpretation • confidence 0.00
supporting-image
Claim line linkage: File “LINE 2 -2.jpg” appears to document Line 2 damage for case 25868.
Visible damage: Small nicks/puncture marks on a narrow white vertical trim/panel, with blue tape marker labeled “6” near the upper area. One additional small blemish is visible lower on the same trim.
Parts/components: Interior wall/panel area with textured beige surface, white vertical trim/molding, adjacent dark wood trim, and a partial round white cover/cap on the left.
Labels/text: Blue tape marker
Human interpretation • confidence 0.00
supporting-image
Warranty claim image (case 25868, LINE 2-3): Close-up of an interior vertical wall/trim area in a nuCamp unit. Visible components include textured wall panel, white vertical trim/molding, and adjacent darker wood/laminate panel. Minor visible cosmetic damage on the white trim: small dents/scuffs/marks along the face, especially mid-to-lower section. No readable labels, documents, or screenshot text present. Repair context appears to be cosmetic trim/wall finish repair or replacement tied to clai
Human interpretation • confidence 0.00
supporting-image
Claim image LINE 2 -4.jpg (case 25868, tri-1202 / nuCamp) shows a close-up of an interior cabinet/trim joint.
- Visible components: light-colored vertical trim/stile, dark wood cabinet/panel pieces, and a dark metal or painted bracket/cover with visible screw heads.
- Visible issue/damage: joint appears misaligned or separated where the dark horizontal/vertical panel meets the light trim; there is a noticeable gap/uneven fit at the corner. No obvious cracking or broken hardware is visible.
- La
Human interpretation • confidence 0.00
supporting-image
Claim line 2 image shows an interior RV/camper finish area, likely at a cabinet/door jamb or vertical trim next to a wall panel and floor/threshold.
Visible issue:
- Small chips/gouges or finish defects on the white vertical trim piece.
- One more noticeable nick near the upper-middle area and a smaller mark lower down.
- Adjacent dark trim/cabinet edge appears generally intact from this view.
Components visible:
- White vertical trim/jamb
- Light textured wall panel
- Dark vertical cabinet/do
Human interpretation • confidence 0.00
supporting-image
Claim line 3 image shows the lower front area of a brown upholstered RV sofa/seat. A panel or trim section under the seat appears missing/removed, exposing internal structure/components beneath the cushion. Yellow floor/under-seat accent lighting is visible and illuminated. The right armrest includes a round cup holder/control insert. No readable labels, tags, or document text are visible. Context suggests repair/replacement of the sofa lower front panel/trim or related under-seat component.
Human interpretation • confidence 0.00
Claim Lines
complaint
TOP CABINET DOOR LEFT OF THE ENTRY COLOR FILL NEEDS BLENED. THIS SPOT MAKES THE CABINET LOOK LIKE IT HAS A BAD SPOT.
needs-review • confidence 0.20
complaint
TOP CABINET DOOR LEFT OF THE ENTRY COLOR FILL NEEDS BLENED. THIS SPOT MAKES THE CABINET LOOK LIKE IT HAS A BAD SPOT.
needs-review • confidence 0.20
complaint
TOP CABINET DOOR LEFT OF THE ENTRY COLOR FILL NEEDS BLENED. THIS SPOT MAKES THE CABINET LOOK LIKE IT HAS A BAD SPOT.
needs-review • confidence 0.06
cause
NOTED ON DAF
needs-review • confidence 0.17
cause
NOTED ON DAF
needs-review • confidence 0.17
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
CLEAN, COLOR AND BLEND TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.17
correction
CLEAN, COLOR AND BLEND TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.17
correction
CLEAN, COLOR AND BLEND TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.03
complaint
WOOD VALANCE AT THE TABLE HAS HOLES
needs-review • confidence 0.20
complaint
WOOD VALANCE AT THE TABLE HAS HOLES
needs-review • confidence 0.20
complaint
WOOD VALANCE AT THE TABLE HAS HOLES
needs-review • confidence 0.03
cause
NOTED ON DAF *47602*
needs-review • confidence 0.17
cause
NOTED ON DAF *47602*
needs-review • confidence 0.17
cause
NOTED ON DAF *47602*
needs-review • confidence 0.00
correction
FILL, COLOR AND BLEND
needs-review • confidence 0.17
correction
FILL, COLOR AND BLEND
needs-review • confidence 0.17
correction
FILL, COLOR AND BLEND
needs-review • confidence 0.00
complaint
WALL PANEL AT BATHROOM MIRROR HAS A STAIN
needs-review • confidence 0.20
complaint
WALL PANEL AT BATHROOM MIRROR HAS A STAIN
needs-review • confidence 0.20
complaint
WALL PANEL AT BATHROOM MIRROR HAS A STAIN
needs-review • confidence 0.06
cause
NOTED ON DAF
needs-review • confidence 0.17
cause
NOTED ON DAF
needs-review • confidence 0.17
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
CLEAN AND TOUCH UP COLOR IF NEEDED
needs-review • confidence 0.17
correction
CLEAN AND TOUCH UP COLOR IF NEEDED
needs-review • confidence 0.17
correction
CLEAN AND TOUCH UP COLOR IF NEEDED
needs-review • confidence 0.00
complaint
WALL PANEL AT FRIDGE HAS SEVERAL HOLES
needs-review • confidence 0.06
complaint
WALL PANEL AT FRIDGE HAS SEVERAL HOLES
needs-review • confidence 0.06
complaint
WALL PANEL AT FRIDGE HAS SEVERAL HOLES
needs-review • confidence 0.06
cause
NOTED ON DAF
needs-review • confidence 0.00
cause
NOTED ON DAF
needs-review • confidence 0.00
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
FILL, COLOR AND BLEND AREA
needs-review • confidence 0.03
correction
FILL, COLOR AND BLEND AREA
needs-review • confidence 0.03
correction
FILL, COLOR AND BLEND AREA
needs-review • confidence 0.03
Evidence Thread
Ashlee Olsen
processor • Aug 4, 2025, 1:42 PM
submitted PA#2389443
Ashlee Olsen
processor • Aug 4, 2025, 2:21 PM
@Stephanie D WO 25868 line 2 was denied, do you have any other pictures that show the damage?
FR feedback: smcampbell@forestriverinc.comDenied-Not seeing issue with the pictures that are provided, they were filled at the factory
line 3 pending vendor
Stephanie Davis
dealer_or_external • Aug 4, 2025, 4:46 PM
That is all the photos I have, Cole said we will let that be and wait on the vendor for line 3!
Ashlee Olsen
processor • Aug 8, 2025, 12:10 PM
Pending vendor
Ashlee Olsen
processor • Aug 11, 2025, 12:57 PM
approved
line 1 .2
line 2 Denied-Not seeing issue with the pictures that are provided, they were filled at the factory
line 3 .4 Thank you for sending this in for review. Lippert will authorize the replacement of the cupholder and .40 labor. The part number authorized is:785445 - CUP HOLDER NON-CHROME WITH LIGHT, HEAT & MASS. (ICH LBL 01)Please don't hesitate to let us know if we can help with anything else. Have a great day!Case# 6102698
Stephanie Davis
dealer_or_external • Aug 12, 2025, 9:52 AM
@Cole P Approved to order cup holder for line 3. LCI case # 6102698 and they sent a part number of 785445.
Cole Perkins
dealer_or_external • Aug 12, 2025, 11:33 AM
@Stephanie D ORDERED
Tessa Coffey
dealer_or_external • Aug 19, 2025, 10:03 AM
@Stephanie D CUP HOLDER HERE, IN BAY
Stephanie Davis
dealer_or_external • Aug 19, 2025, 11:07 AM
Thanks, wo in serv folder for repairs
Ashlee Olsen
processor • Aug 26, 2025, 11:43 AM
@Stephanie D Good morning, this is a different WO than the original one added.
Stephanie Davis
dealer_or_external • Aug 26, 2025, 2:47 PM
Oh SNAP, what did I do? Let me get this fixed.
Stephanie Davis
dealer_or_external • Aug 26, 2025, 2:54 PM
@Ashlee O I have attached a completed wo 25868. :)
Ashlee Olsen
processor • Aug 26, 2025, 2:57 PM
submitted C#2389443
Stephanie Davis
dealer_or_external • Sep 16, 2025, 9:42 AM
@Ashlee O I am showing this claim was shorted $9.39. I think this was the shipping on the cup holder for line 3. If I am correct on that, how are they allowed to short us shipping? Can you please take a look at this for me when you get a second?
Ashlee Olsen
processor • Sep 16, 2025, 1:19 PM
Stephanie, I apologize, that was my fault. I must have missed it. I just put a claim in for the shipping C#2437002.
Stephanie Davis
dealer_or_external • Sep 16, 2025, 1:30 PM
That is totally ok, I understand! I just thought oh no buddy they are not getting out of shipping LOL!!
Thank you!
Ashlee Olsen
processor • Sep 29, 2025, 3:01 PM
C#2389443 paid $202.13 9/2 check #3029170
C#2437002 paid $9.39 check #3041869
Stephanie Kendziorski
processor • Oct 2, 2025, 3:29 PM
@Ashlee O I am not seeing the shipping on the reconciliation sheet or your personal sheet for September. Please let me know if this needs to be added.
Ashlee Olsen
processor • Oct 2, 2025, 3:49 PM
Hi! I wasn't sure how to reconcile this one, the total was billed with the original claim, so I didn't put it on there. Let me know if I need to change that
Claim Files
COMPLETED WO 25868.pdf
pdf • Aug 26, 2025, 2:50 PM • 412,753 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25868/COMPLETED WO 25868.pdf
COMPLETED WO.pdf
pdf • Aug 26, 2025, 9:29 AM • 411,514 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25868/COMPLETED WO.pdf
WO.pdf
pdf • Aug 2, 2025, 2:15 PM • 408,720 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25868/WO.pdf