Claim explorer / evidence thread
Claim 25821
TRI 1202 • Ashlee • Parts Inquiry • grand-design
risk 0.35
deadline Approaching deadline
images 13
matched 0
Warranty deadline timeline
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Payment Due
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Escalation Eligible
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Resolved
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AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
65/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
0
missing_unit_id_photo
Deadline Status
Approaching deadline
178 days open in the visible workflow.
Recommended Action
Upload Missing Documents
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Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
9
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 20, 2026, 1:12 AM.
Indexed evidence
1 docs / 13 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.35.
Claim Summary
Evidence summary
images=13; damage=0; unit=0; parts=13; doc=0; gaps=missing_unit_id_photo • Unit 2024 Grand Design • VIN 573TT332XR8829782
Path
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/25821/WO25821.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 20, 2026, 1:12 AM
Evidence flags
missing unit id photo
Comment Intelligence
Thread depth
3 indexed side comments on this claim.
Latest visible thread signal
Aug 15, 2025, 1:21 PM • dealer_or_external • @Chris L 385311641 $68.99
Role mix
Dealer 0 • OEM 0 • Processor 0
Decision cues
Denial signals 0 • info / missing-doc asks 1 • approval signals 0
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Jump straight into Dropbox side comments, notes, and support documents.
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See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
Image shows the curb/road side exterior of a Grand Design Transcend Xplor travel trailer.
- **Visible components:** aluminum/filon-style sidewall panels, black/gray exterior decals/trim, large side window, entry/utility door area further rear, tandem axles with black wheels, fender/skirt area, lower side skirt/underbody trim.
- **Labels/text:** “TRANSCEND” and “XPLOR” branding visible on side wall.
- **Visible damage:** No obvious damage is clearly identifiable from this photo. Sidewall, decals
Human interpretation • confidence 0.00
parts-photo
Image shows the front/roadside area of a Grand Design Transcend travel trailer.
- **Visible components:** Rounded front cap with “TRANSCEND” logo/graphics, sidewall stripe decals, front marker light, pass-through/storage compartment with hatch open, baggage door, window edge, A-frame/tongue area, battery/LP area partially visible.
- **Visible damage/condition:** No clear structural damage visible in this photo. Front cap and sidewall appear intact. Possible minor scuffing/marking near the lower
Human interpretation • confidence 0.00
parts-photo
Exterior curb/driver side of a Grand Design travel trailer/5th wheel shown.
- **Visible components:** Sidewall with horizontal siding, large black/gray graphics, roof/awning rail at top, side window, open exterior utility/storage compartment, lower skirt/trim, side marker lights, stabilizer/step area partly visible.
- **Damage observed:** No clear, specific damage is visible in this photo. Sidewall panels, decals, window, and lower trim appear generally intact from this angle. Any issue with th
Human interpretation • confidence 0.00
parts-photo
Photo shows a Grand Design Transcend Xplor travel trailer, rear/driver-side view.
- Visible components: rear wall, roof-access ladder, rear window, rear storage/bumper area, side entry door, side windows, tandem axles/wheels, exterior utility panel, marker/tail lights.
- Labels/text visible: “TRANSCEND” on rear/side, “XPLOR” partially visible, “Grand Design” near lower rear.
- Damage observed: no clear collision, crack, missing part, or deformation visible in this image. Ladder appears mounted
Human interpretation • confidence 0.00
parts-photo
Rear exterior of a Grand Design **Transcend Xplor** travel trailer.
- **Visible components:** rear wall, roof marker lights, left-side rear ladder, upper/lower rear windows, rear storage/access hatch, spare tire mounted lower right, rear lights/reflectors, license plate on left.
- **Text/labels visible:** “TRANSCEND,” “XPLOR,” small “Grand Design” branding near bottom. License plate partially visible/unclear.
- **Damage condition:** No obvious impact, crack, dent, or broken component visible fr
Human interpretation • confidence 0.00
parts-photo
Exterior passenger/curb side of a Grand Design Transcend Xplor travel trailer.
Visible components/labels:
- “TRANSCEND Xplor” side decal visible.
- Entry door with window and grab handle; “Lippert” sticker/label near door frame.
- Side window, exterior vents/ports, corrugated siding, lower skirt trim.
- Awning rail/tube along roof edge and vertical awning arm near rear side.
- Tandem axle wheels/tires and fender area.
Visible damage:
- No clear damage is visible in this photo.
- Sidewall panel
Human interpretation • confidence 0.00
parts-photo
Photo shows front/roadside corner of a Grand Design travel trailer, likely Transcend branding (“TRAN…” visible on front cap).
Visible components:
- Curved front cap/sidewall with large gray/white graphics
- Amber clearance/marker lights
- Front pass-through/cargo hatch on sidewall
- A-frame tongue, tongue jack, LP tank cover, hitch area
Visible damage/concern:
- Lower front roadside corner/edge trim or molding appears separated/loose at the bottom of the curved front cap.
- Small black trim/ed
Human interpretation • confidence 0.00
parts-photo
Warranty image shows the curb/passenger side of a Grand Design travel trailer, viewed from front-quarter angle.
- Visible components: sidewall with graphics, front cap/rounded nose, entry door with grab handle, lower storage/compartment door, tandem wheels, marker lights, awning/roofline area.
- Visible damage/concern: possible separation, looseness, or misalignment at the lower front corner trim/skirt area where the sidewall/front cap meets the black lower trim. No clear impact damage or crack
Human interpretation • confidence 0.00
parts-photo
Image shows the exterior sidewall of a Grand Design Transcend Xplor RV.
- **Visible components/parts:** Sidewall fiberglass/laminated panel, large exterior graphics/decals, dark blue horizontal stripe decal, “TRANSCEND” and “XPLOR” decals, small round black exterior vent/cover near upper right.
- **Visible damage/issue:** The dark blue horizontal stripe decal appears to have a small wrinkle/bubble/crease or lifting area near the center-right. No clear structural damage, cracks, holes, or impact
Human interpretation • confidence 0.00
parts-photo
- **Visible item:** Exterior side view of a towable travel trailer parked on a lot, hitched/near a red pickup truck.
- **Trailer details/components visible:** Passenger/curb-side wall, entry door area, multiple black-framed windows, lower storage/access hatch, wheel/fender area partly visible, roof-mounted A/C units.
- **Readable text/labels:** “SPORTTREK” visible on trailer side. No document or screenshot text shown.
- **Damage observed:** No clear visible damage can be identified from this dis
Human interpretation • confidence 0.00
parts-photo
Warranty/RO document photo, not a damage photo.
- Context: Tri-Am RV Center, W/O 25821, appointment 24 Jul 2025, customer Ryan Robbins.
- Unit info visible: 2024 Grand Design, stock/unit 256BH, model 256BH, serial partially visible starting “573TT332XR…”.
- Job #1 – External: Status “In Progress”; note says customer has WO 25564 open for center caps (warranty text cut off). Other service code “SSE” = shop supplies external.
- Job #2 – External: Status “In Progress”; complaint: “TOILET IS LEAKIN
Human interpretation • confidence 0.00
parts-photo
Exterior side of a Grand Design RV, showing the upper sidewall area with awning hardware/arm at the top/right, a round black exterior vent, and a wide dark-blue horizontal graphic/decal stripe.
Visible issue: the blue decal/stripe appears wavy/bubbled or lifted in spots near the right-center area, with slight edge irregularity. No clear structural damage to the wall, awning arm, or vent is visible. Some light yellow/green staining or discoloration is visible along the upper seam below the awnin
Human interpretation • confidence 0.00
parts-photo
- **Unit shown:** Grand Design **Transcend Xplor** travel trailer exterior, curb/passenger side and rear-left corner visible.
- **Visible components:** Sidewall corrugated aluminum siding, entry door/steps, windows, tandem axles, rear spare tire, marker/tail lights, black awning hardware/vertical support arm(s), exterior trim/graphics.
- **Labels/text visible:** “**TRANSCEND**,” “**XPLOR**,” Grand Design branding/emblem; partial model/graphics on side are not fully legible.
- **Damage obse
Human interpretation • confidence 0.00
Claim Lines
No claim lines loaded
Evidence Thread
Chris Lehnert
dealer_or_external • Aug 15, 2025, 12:50 PM
@Cole P hey i need a price and a part number for a toilet valve for a dometic 310 ser#34390729
Chris Lehnert
dealer_or_external • Aug 15, 2025, 12:52 PM
@Tessa C
Tessa Coffey
dealer_or_external • Aug 15, 2025, 1:21 PM
@Chris L 385311641 $68.99
Claim Files
WO25821.pdf
main-pdf • Aug 15, 2025, 12:49 PM • 389,109 bytes
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/25821/WO25821.pdf