Claim explorer / evidence thread
Claim 25789
TRI 1202 • Ashlee • Parts Inquiry • forest-river
risk 0.35
deadline Approaching deadline
images 24
matched 0
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Resolved
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AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
65/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
0
missing_unit_id_photo
Deadline Status
Approaching deadline
178 days open in the visible workflow.
Recommended Action
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Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
15
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 20, 2026, 1:12 AM.
Indexed evidence
1 docs / 24 images
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Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.35.
Claim Summary
Evidence summary
images=24; damage=0; unit=0; parts=24; doc=0; gaps=missing_unit_id_photo • Unit 2022 Forest River • VIN 4X4TRLB21NZ182467
Path
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/25789/WO#25789.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 20, 2026, 1:12 AM
Evidence flags
missing unit id photo
Comment Intelligence
Thread depth
6 indexed side comments on this claim.
Latest visible thread signal
Jul 28, 2025, 11:42 AM • dealer_or_external • @Cole P paper work has been put in the dispatch bin
Role mix
Dealer 0 • OEM 0 • Processor 0
Decision cues
Denial signals 0 • info / missing-doc asks 1 • approval signals 1
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Work missing-doc or reply asks first from the thread.
Quick Actions
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See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
- **Visible component:** Red oval exterior marker/clearance light or reflector mounted on dark RV exterior body panel.
- **Damage observed:** Red lens appears cracked/chipped along the lower edge and possibly scuffed; housing/seal area around lens looks uneven but not clearly detached. Surrounding dark panel has light scratches/scuffs and dirt.
- **Adjacent parts:** Vertical corner/trim strip with screws on left; lower horizontal trim/rail; partial black exterior control/plate on right with visi
Human interpretation • confidence 0.00
parts-photo
Photo of a computer work-order screen, not a physical damage photo.
- **Visible issue/complaint:** Job description reads approximately: “CS THAT THE SLIDE SOUNDS LIKE IT IS SKIPPI…” indicating customer states the RV slide/slide-out sounds like it is skipping.
- **Components involved:** Slide-out / slide mechanism implied; no actual parts or damaged components shown.
- **Visible document text:** Case/search field shows **25789**. Work Order selected. Customer appears **BLACKBURN, ROBERT**, Cust
Human interpretation • confidence 0.00
parts-photo
- **Visible damage:** Lower rear/right corner of black exterior body panel/skirt is cracked and broken, with separated seam/trim, chipped material, scuffing, and deformation at the corner. Horizontal lower trim/bumper edge appears bent or pulled loose near the corner.
- **Visible components:** Black rear/side body panel, red oval reflector/marker light, vertical corner trim with screws, lower skirt/bumper molding, adjacent rear bumper/spare tire carrier area with black square tube/end cap; red t
Human interpretation • confidence 0.00
parts-photo
Warranty image (IMG_7779.JPG) shows the curb/side exterior of a Forest River RV near the upper rear wall with a black patio awning assembly.
- **Visible issue/damage:** Awning appears not fully seated/secured; fabric or roller cover looks sagged/loose and uneven along the awning tube. No obvious wall impact or structural damage visible in this view.
- **Parts/components visible:** Black awning roller tube/fabric, awning arms/brackets/end hardware, upper sidewall trim/roof edge, exterior sidewal
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Curb/passenger side of a Forest River travel trailer/RV, focused on the upper sidewall and exterior awning assembly.
- **Components shown:** Black roofline awning rail/roller tube, awning fabric rolled up, vertical awning arms/supports and brackets, sidewall trim/decals, wheel/fender, rear storage/utility door.
- **Visible damage/condition:** Awning fabric/roller area near the forward/left support appears wrinkled or unevenly rolled; possible awning fabric/roller or arm align
Human interpretation • confidence 0.00
parts-photo
- **Visible area/components:** Passenger-side exterior of a Forest River towable RV/travel trailer. Shows cream sidewall with black graphics, upper awning/roofline rail, awning roller/arms/brackets, side window, tandem wheels/fender, lower skirt/trim, and rear compartment door.
- **Damage/condition observed:** No clear break, crack, dent, or missing part is visible from this wide photo. The black upper awning/rail area shows some streaking/uneven appearance, but damage is not clearly confirmed.
Human interpretation • confidence 0.00
parts-photo
- **Visible damage:** No clear impact damage, cracks, missing parts, or deformation visible in this photo. Image mainly shows very tight clearance between a white pickup’s rear bumper/tailgate area and the travel trailer A-frame/tongue area; no confirmed contact point is visible.
- **RV/components shown:** Forest River/Rockwood-style travel trailer front cap and curb/side area, large tinted front window, black diamond-plate lower front guard, A-frame tongue, coupler, safety chains, tongue jack/f
Human interpretation • confidence 0.00
parts-photo
- **Unit/area shown:** Passenger/curb side exterior of a Forest River Rockwood RV, “ROCKWOOD” and “ULTRA LITE” branding visible.
- **Components visible:** Large tinted side windows, smaller side window, black roofline gutter/trim, full-length black awning/awning roller area with right-side awning arm/bracket, sidewall decals, lower skirt, wheels.
- **Visible damage/condition:** No clear sidewall or window damage visible. The black awning/roofline component appears uneven/wavy along the length, w
Human interpretation • confidence 0.00
parts-photo
Visible RV exterior, curb/door side, Forest River Rockwood Ultra Lite travel trailer.
- **Visible damage/concern:** At the upper front corner/roof radius near the awning rail, the black trim/roof edge molding appears separated or lifted, with visible sealant/caulk and a small loose-looking piece/fastener area. Possible gap at the front cap-to-roof/side transition. No obvious awning fabric tear visible.
- **Components shown:** Power awning assembly/roller tube, awning rail, front awning arm/supp
Human interpretation • confidence 0.00
parts-photo
Visible Forest River Rockwood Ultra Lite travel trailer front/roadside area.
- **Damage observed:** At the upper front corner/roof radius area, near the awning/roof edge, there appears to be loose or disturbed sealant/trim at the corner seam. Possible cap/roof corner molding or sealant issue; not enough detail to confirm cracking or part failure.
- **Components visible:** Front cap with large tinted front window, sidewall graphics, black lower diamond-plate rock guard, A-frame/tongue, propane t
Human interpretation • confidence 0.00
parts-photo
Visible underside RV mechanism, likely a slide-out rack-and-pinion/gear track assembly.
- **Components shown:** black toothed rack rail, drive/idler gear area, bracket plates, cross pin/shaft, retaining hardware, underside frame/skin panels.
- **Visible condition/damage:** gear/rack teeth show orange surface rust/corrosion and dirt buildup. Black coating on rail/brackets is chipped/scraped in places. No obvious broken tooth or detached part visible from this angle.
- **Labels/text:** no readabl
Human interpretation • confidence 0.00
parts-photo
RV exterior, rear curb-side/side view of a Forest River Rockwood Ultra Lite trailer.
- **Visible condition/damage:** Minor visible scuffing/possible chipped sealant or trim at the upper rear roof/side corner near the awning rail. Lower rear corner trim/skirt area also appears slightly scuffed/creased, but damage is not clearly isolated from shadows/reflections.
- **Parts/components shown:** Side awning assembly with roller tube, awning rail, end hardware/bracket, sidewall graphics, rear corner
Human interpretation • confidence 0.00
parts-photo
Visible damage/condition: Exterior front of a Forest River Rockwood Ultra Lite travel trailer. No clear structural damage, cracks, dents, or broken glass visible in this photo. Some loose black plastic trim/bracket pieces are visible resting on the propane tank cover at lower right; unclear if these are the claimed damaged parts.
Parts/components shown: Front cap/nose panel, large tinted front window with black seal, “ROCKWOOD” upper decal, “Ultra Lite” lower decal, front marker/clearance light
Human interpretation • confidence 0.00
parts-photo
- **View/area:** Exterior of Forest River travel trailer, curb/entry side near the front cap and awning.
- **Visible components:** Main patio awning fabric/roller along roofline, front awning arm/head area, black front cap/side trim, entry door, side windows, amber marker lights, diamond-plate lower front panel.
- **Visible damage:** At the upper front awning/head area, a black plastic cover/end-cap appears loose, cracked, or missing/broken, with a small protruding piece visible. No clear damage
Human interpretation • confidence 0.00
parts-photo
**Image analysis – IMG_7784.JPG (case 25789, parts inquiry)**
- **Visible unit/area:** Exterior passenger/side/rear area of Forest River travel trailer(s) parked close together. Shows side wall, entry door/handle, rear corner, ladder on adjacent/rear unit, tail/marker lights, roofline trim, graphics, and lower black skirt/bumper area.
- **Possible damage/concern:** At the upper side/roofline area near the vertical black trim, a black awning/slide-topper style end component or cover appears prot
Human interpretation • confidence 0.00
parts-photo
- **Image context:** Wide exterior shot of an RV dealership/lot under clear sky. Multiple RVs/trailers parked in background; a white pickup is hitched to a large fifth-wheel/travel trailer.
- **Visible unit/labels:** Foreground RV shows **“ROCKWOOD Signature”** branding on side. Other distant RVs include visible **“Landmark”** branding; some text is too far/blurred to confirm.
- **Visible components:** RV side wall, windows, graphics/decals, entry/utility panels, tires/axles, roof-mounted A/C un
Human interpretation • confidence 0.00
parts-photo
- **Unit/area shown:** Rear exterior of a Forest River Rockwood Ultra Lite RV/travel trailer.
- **Visible components:** Rear wall panel, upper black roof/rear cap trim, red clearance/marker lights, rear camera or center light housing, rear ladder, rear window, spare tire cover, tail lamps, license plate, utility connections.
- **Visible damage/concern:** The **upper rear black trim/roof edge molding appears uneven/bowed and possibly separated**, especially toward the left side/corner. A narrow v
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Passenger/curb-side exterior of a Forest River RV/travel trailer or fifth wheel, near a slide-out/front side wall area. Includes large tinted window, black vertical trim/slide-out fascia, exterior graphics, lower service/utility panel, vented access cover, and warning labels.
- **Damage observed:** No clear breakage, missing parts, cracks, or impact damage is visible in this photo. Sidewall appears reflective/wavy in places, but this may be normal reflection/lighting and is n
Human interpretation • confidence 0.00
parts-photo
- **Visible damage/issue:** Rear upper red clearance/marker light near the ladder appears loose/damaged or partially detached; black housing/fixture is hanging below the red lens area. Other clearance lights appear intact.
- **RV/components shown:** Forest River Rockwood Ultra Lite travel trailer/5th wheel rear and passenger side; rear roof ladder, rear wall, side entry door, awning arm/side trim, rear bumper/spare tire area, tail/marker lights, city water connection panel.
- **Labels/text visib
Human interpretation • confidence 0.00
parts-photo
Visible RV exterior curb/side front area, Forest River branded unit.
- **Damage observed:** Broad wavy/uneven fiberglass sidewall appearance with possible delamination or panel distortion, most visible on the tan sidewall below/around the window and toward the front cap/graphic area. No clear puncture, crack, or impact point visible.
- **Components/parts visible:** Exterior sidewall/filon panel, black-framed window, front cap/side transition trim, vertical black trim/hinge strip, graphics/decal
Human interpretation • confidence 0.00
parts-photo
Exterior passenger/curb side of a Forest River Rockwood Roo Ultra Lite travel trailer.
- **Visible issue/damage:** A long black exterior awning/support arm or related bracket assembly appears loose/detached and hanging diagonally away from the sidewall near the lower portion of the trailer. Mounting hardware/bracket at the sidewall appears incomplete or not secured. No clear sidewall cracking or impact damage visible in this photo.
- **Components shown:** Entry door with window, grab handle, ex
Human interpretation • confidence 0.00
parts-photo
- **Visible item/area:** Passenger-side exterior of a Forest River **Rockwood Roo / Ultra Lite** travel trailer. View includes sidewall, entry door/window, grab handle, exterior light, decals, roof edge/gutter/awning rail area, and front/right-side lower panels.
- **Damage observed:** No clear, specific damage is visible in this photo. The image is wide-angle/backlit and does not show a close-up defect; sidewall and trim appear generally intact from this distance.
- **Parts/components potentiall
Human interpretation • confidence 0.00
parts-photo
- **Unit/area shown:** Passenger/curb-side exterior of a Forest River **Rockwood Roo Ultra Lite** travel trailer.
- **Visible components:** Main entry door with window, assist/grab handle, exterior sidewall fiberglass/laminated panel, black trim/roof edge or awning rail area, decals/graphics, marker/porch lights, wheel/fender area, lower skirt/trim.
- **Visible damage/condition:** The exterior sidewall appears visibly **wavy/rippled with uneven reflections**, suggesting possible laminated sidewa
Human interpretation • confidence 0.00
parts-photo
- **Visible damage:** No clear damage shown. Image mostly shows a beige RV surface with minor specks/marks; no broken, cracked, or missing component visible.
- **Component/area:** Manufacturer/VIN certification label on trailer/RV body.
- **Readable label text:** “Manufactured by / Fabrique par: FOREST RIVER, INC.” VIN **4X4TRLB21NZ182467**. Model/identifier appears **RLT2608BS**. GVWR **3967 kg / 8746 lb**. Front GAWR **1769 kg / 3900 lb**. Tire size **ST205/75R15/D**. Rim text partially visibl
Human interpretation • confidence 0.00
Claim Lines
No claim lines loaded
Evidence Thread
Chris Lehnert
dealer_or_external • Jul 26, 2025, 9:47 AM
@Cole P hello i need a price and a part number on a gear pack and a inner race on the motor side please
Cole Perkins
dealer_or_external • Jul 26, 2025, 9:57 AM
how many teeth?
Cole Perkins
dealer_or_external • Jul 26, 2025, 3:12 PM
07-7973 591.99 arm, 21-0090 99.99 gearpack 2"
Chris Lehnert
dealer_or_external • Jul 28, 2025, 11:18 AM
approved from ext warranty please order parts
Cole Perkins
dealer_or_external • Jul 28, 2025, 11:26 AM
parts are in stock
Chris Lehnert
dealer_or_external • Jul 28, 2025, 11:42 AM
@Cole P paper work has been put in the dispatch bin
Claim Files
WO#25789.pdf
pdf • Jul 26, 2025, 9:45 AM • 391,878 bytes
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/25789/WO#25789.pdf