Claim explorer / evidence thread
Claim 25763
TRI 1202 • Ashlee • Warranty Checks • forest-river
risk 0.00
deadline Approaching deadline
images 0
matched 0
Warranty deadline timeline
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AI Claim Analysis
Estimated Recovery Amount
Pending payment match
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Compliance Score
100/100
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Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
0
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Deadline Status
Approaching deadline
58 days open in the visible workflow.
Recommended Action
Review Short-Pay
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US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
7
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jul 3, 2026, 2:52 AM.
Indexed evidence
1 docs / 0 images
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Cross-reference base
Available
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Witness verification
Human verification required
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AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
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Escalation posture
Monitor
58 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
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Path
/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2025/Forest River 2025
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jul 3, 2026, 2:52 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
21 indexed side comments on this claim.
Latest visible thread signal
Sep 16, 2025, 5:14 PM • processor • paid $961.30 9/9 check #3033723
Role mix
Dealer 0 • OEM 0 • Processor 10
Decision cues
Denial signals 2 • info / missing-doc asks 9 • approval signals 3
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Evidence Thread
Stephanie Davis
dealer_or_external • Jul 23, 2025, 1:55 PM
@Ashlee O Claiming lines 2-5 and 8-10 only! Thank you!
Ashlee Olsen
processor • Jul 23, 2025, 3:01 PM
submitted PA#2376955
Ashlee Olsen
processor • Jul 24, 2025, 1:40 PM
@Stephanie D WO 25763 FR feedback:
job 5: Please provide a picture showing the vendor tag located on the inner part of the awning arm. Thank you.
job 8: Hello, this looks to have been caused by damage. Can you advise when this occurred?
Stephanie Davis
dealer_or_external • Jul 24, 2025, 4:48 PM
@Ashlee O Customer stated it developed a small crack at first and when they noticed again it was all the way down.
I went out to get the sticker on the awning arm and it is very close to a unit inside. Cole told me he will pull the unit out tomorrow and we can get the info.
Ashlee Olsen
processor • Jul 25, 2025, 1:12 PM
Added awning tag pictures. Feedback on line 8: respectfully denied as this is consistent with impact damage
Ashlee Olsen
processor • Jul 25, 2025, 6:15 PM
@Stephanie D WO 25763 FR feedback:
bvdillon@forestriverinc.comHello, after a second review of the photos this appears to be consistent with damage from the awning being left out in inclimate weather. Due to this it would be considered damage rather than a defect. We can authorize the replacement at part only .
Ashlee Olsen
processor • Jul 25, 2025, 6:16 PM
@Stephanie D WO 25763 FR feedback:
bvdillon@forestriverinc.comHello, after a second review of the photos this appears to be consistent with damage from the awning being left out in inclimate weather. Due to this it would be considered damage rather than a defect. We can authorize the replacement at part only .
Let me know how you'd like to proceed!
Stephanie Davis
dealer_or_external • Jul 26, 2025, 9:22 AM
@Ashlee O We will accept replacement part, Cole agrees to this as well! We contacted the customer, and he is going to cover the labor.
Ashlee Olsen
processor • Jul 28, 2025, 1:35 PM
approved
line 2 .3
line 3 .1
line 4 .5
line 5- authorized, part only
line 8- respectfully denied as this is consistent with impact damage
line 9 .5
line 10 1
Stephanie Davis
dealer_or_external • Jul 28, 2025, 3:00 PM
@Cole P Approved to order the following:
line 4 -toilet ball seal
line 5 - awning fabric only
We will use vinyl insert off the shelf for line 9.
Cole Perkins
dealer_or_external • Jul 28, 2025, 4:03 PM
PO #17242
Cole Perkins
dealer_or_external • Jul 28, 2025, 4:07 PM
ball seal kit and awning fabric as discussed, leaving note to check for led prep when comes in
Cole Perkins
dealer_or_external • Jul 30, 2025, 4:36 PM
PO 17248 WINDOW ORDERED
Tessa Coffey
dealer_or_external • Aug 20, 2025, 2:22 PM
@Stephanie D @Cole P GOT THE AWNING. JUST LACKING THE WASTE BALL SEAL
Stephanie Davis
dealer_or_external • Aug 20, 2025, 4:31 PM
WO has been put in the serv folder. @Chris L we will use a part for the toilet off the shelf and replenish our inventory when it arrives.
Tessa Coffey
dealer_or_external • Aug 26, 2025, 1:04 PM
@Stephanie D ball seal is here. got all parts now
Ashlee Olsen
processor • Aug 26, 2025, 3:00 PM
submitted C#2376955
Ashlee Olsen
processor • Aug 28, 2025, 11:45 AM
@Stephanie D WO 25763 FR feedback:
08/27/2025arbutler@forestriverinc.comHello, the photos attached do not show that there is a leak, can you please attach photos of where it is leaking as the ball seall is inside the toilet the photos would appear that it is the water valve which is located on the backside of the toilet. Thank you
Stephanie Davis
dealer_or_external • Aug 29, 2025, 2:18 PM
We have done fixed this and the customer picked up yesterday. He will not be back for a few weeks, possibly a couple months. I spoke with Cole, and this is one we will just have to go with what they are saying. Thanks ~
Ashlee Olsen
processor • Aug 29, 2025, 3:33 PM
Ok, let me see what I can do on my end. Thank you!
Ashlee Olsen
processor • Sep 16, 2025, 5:14 PM
paid $961.30 9/9 check #3033723
Claim Files
25763 PD CHECK.pdf
pdf • Sep 22, 2025, 1:43 PM • 357,138 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2025/Forest River 2025/25763 PD CHECK.pdf