Claim explorer / evidence thread
Claim 25755
TRI 1202 • Ashlee • Warranty Checks • nucamp
risk 0.00
deadline Approaching deadline
images 0
matched 0
review 3
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
163d elapsed • 0d remaining
Analyzed
Completed stage
163d elapsed • 0d remaining
Awaiting OEM
Completed stage
163d elapsed • 0d remaining
Auto-Approved
Completed stage
163d elapsed • 0d remaining
Payment Due
Approaching deadline
163d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
163d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
163d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
3
No active evidence gaps are listed.
Deadline Status
Approaching deadline
163 days open in the visible workflow.
Recommended Action
Review Short-Pay
This is the fastest next move from the current workflow stage.
Dossier completeness
Files 1 • RO lines 3 • human-described photos 0 • 3C yellow • reconciliation reconciled • linked side comments 1
Gaps: no human level images • no human level image description • three c not quality ready • sidebar comment coherence not supported
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
28
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Condensed packet watch
Close to a bulky packet. Trim, paginate, and preflight before escalation.
Chronology
Ready to order
Visible span: May 21, 2026, 10:23 AM to Oct 31, 2026, 2:54 AM.
Indexed evidence
11 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
163 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2025/Vendor Checks 2025
Timeline
First seen May 21, 2026, 10:23 AM • last seen Oct 31, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
13 indexed side comments on this claim.
Latest visible thread signal
Aug 26, 2025, 11:17 AM • dealer_or_external • @Ashlee O A check came in for labor
only and @Chris B had me hold the check until they pay the mark up. I did call the number on the approval letter in the folder (Chris's request) and ask
if I could get info on the re
Role mix
Dealer 0 • OEM 0 • Processor 10
Decision cues
Denial signals 0 • info / missing-doc asks 6 • approval signals 1
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Jump straight into Dropbox side comments, notes, and support documents.
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See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
Warranty image shows a manufacturer data tag/label on a metal HVAC/roof air conditioner unit. No visible physical damage is shown in this photo; it appears to document unit identification/specifications.
Visible label details:
- Brand/manufacturer area: AIRXCEL / RV Products, Wichita, KS
- Model: 47204-876
- Serial No.: 220641965
- Rev: B
- Use refrigerant charge: R410A, 16 oz
- Design pressures: high side 420 PSIG, low side 250 PSIG
- Electrical: 115V, 60Hz, single phase
- Compressor RLA: 59.3
Human interpretation • confidence 0.00
supporting-image
Image shows an exposed rooftop RV air-conditioner/heat pump assembly with the shroud removed.
- **Visible components:** condenser coil, black axial fan/blower blade, fan motor, compressor canister, copper refrigerant tubing, wiring, mounting brackets, gray electrical/control cover with factory data label.
- **Visible condition/damage:** condenser coil fins appear dirty/debris-covered with some bent/crushed fin areas along the upper/right edge; corrosion/discoloration visible on copper tube join
Human interpretation • confidence 0.00
parts-photo
Warranty claim image shows a close-up of a partially cropped white manufacturer/data tag on a blue surface/panel. No visible physical damage is shown in this photo.
Visible/partially legible tag details:
- “ITEM NO” appears to read **12201010** or similar.
- “SERIAL NO” partially visible, possibly **AM0419…**
- “MODEL NO” partially visible, unclear.
- References to **PROPANE GAS / LP gas**.
- “ELECTRICAL RATING SINGLE PHASE” visible.
- Other fields such as gas/electrical input ratings are prese
Human interpretation • confidence 0.00
supporting-image
Warranty image for case 25755, file “LINE 1 -2.jpeg” appears linked to claim line 1.
Visible item: RV rooftop air conditioner/AC shroud mounted on roof membrane. Components visible include white plastic AC cover, circular top fan grille, side intake/exhaust louvers, mounting screws/fasteners, roof vent/pipe nearby, and roof membrane.
Observed condition/damage: AC shroud and surrounding roof are heavily weathered/dirty with dark speckling, staining, and grime. No clear cracks, holes, missing pi
Human interpretation • confidence 0.00
supporting-image
RV roof view showing rooftop air conditioner/vent assembly. The AC shroud/top cover and surrounding roof membrane are heavily weathered/dirty with black spotting/mildew-like staining and grime. Fan grille, side louvers, and exposed fasteners are visible; no clear cracks, holes, or broken/missing pieces are evident in this image. Nearby roof components include a small round vent/cap and a circular warning/instruction label, but label text is not readable. Image appears to document roof HVAC condi
Human interpretation • confidence 0.00
supporting-image
Claim line 1 image shows an electrical diagnostic test in progress. A Klein Tools CL390 True RMS 400A AC/DC digital clamp meter is clamped around wiring inside an electrical compartment/panel. The meter is set to current measurement and display reads “AC 000.0 A,” indicating no measurable AC current draw at the time of the photo. Visible components include bundled wires, orange clamp jaws, and the meter body with labels such as “KLEIN TOOLS CL390,” “400A,” “V,” “OFF,” and “True RMS.” No physical
Human interpretation • confidence 0.00
supporting-image
Warranty claim image (LINE 1 -13.jpeg) shows the interior ceiling A/C unit/air distribution box in an RV/trailer. A technician is holding a Klein Tools clamp meter near the ceiling grille; the meter display appears to read approximately “00.76” (likely an electrical/current measurement). A thin wire/lead is hanging down near the A/C grille. Visible labels include “Coleman Mach” on the ceiling A/C assembly.
No obvious physical damage is visible in this photo; it appears to document diagnostic te
Human interpretation • confidence 0.00
supporting-image
Warranty claim image (LINE 1 -12.jpeg): Technician is using a Klein Tools CL390 digital clamp meter around a bundle of wiring inside an RV/cabinet area. The meter is set to AC current and displays approximately 0.8 A. Visible wiring includes green, white, blue/black conductors near a metal/utility cavity. No obvious physical damage is visible in this photo; image appears to document electrical diagnostic testing/current draw for claim line 1 rather than a failed part itself. Labels/text visible:
Human interpretation • confidence 0.00
supporting-image
Claim image (LINE 1): Close-up of an HVAC/refrigeration compressor assembly, likely RV A/C unit.
- Visible components: black cylindrical compressor, copper refrigerant tubing/line connections, mounting hardware, wiring, condenser coil/fins in background.
- Visible condition/damage: dark/oily wet residue visible around compressor upper seam and near copper line penetration/fitting area, suggesting possible refrigerant oil leak at or near compressor/line connection. Copper tubing shows heat disco
Human interpretation • confidence 0.00
supporting-image
Claim image linkage: File “LINE 1 -4 - Copy.jpeg” appears to support claim line 1/4 for an A/C or refrigeration system component.
Visible components:
- Black sealed compressor/canister with copper refrigerant lines entering top/side.
- Adjacent condenser/heat-exchanger fins at left.
- Electrical wiring and terminal/cover area nearby.
- Mounting hardware/bracket visible.
Visible condition/damage:
- Compressor exterior shows oily/wet residue around upper seam and near refrigerant line entry poin
Human interpretation • confidence 0.00
supporting-image
Claim line 1 evidence photo showing a black sealed refrigeration compressor assembly with copper refrigerant tubing and wiring nearby. No clear external physical damage or leak is visible in this image; compressor housing appears dusty/dirty. Label is partially readable: Tecumseh brand, model/ID appears “HGB5153BA” and “HGB393-AR-934-A2,” 115V ~ 60Hz, country of origin Brazil, with barcodes/UL markings. Yellow sticker/marker area partially obscures some text. Photo likely documents the compresso
Human interpretation • confidence 0.00
supporting-image
{
"case_id": "25755",
"claim_line_linkage": "File name indicates claim Line 1 (-3 copy); image appears to document the component/part label for that line.",
"visible_component": "Black refrigeration/HVAC compressor with copper refrigerant tubing and nearby wiring/fasteners.",
"visible_damage_condition": "No clear physical damage is visible in this close-up. Compressor housing is dusty/dirty; label has some scuff/black mark but remains mostly readable. Copper line/joint is visible with no
Human interpretation • confidence 0.00
supporting-image
Claim line linkage: LINE 1 -8.jpeg, case 25755, claims-paid.
Visible context: Technician is using a Klein Tools CL390 digital clamp meter inside an electrical compartment/junction area. The clamp is around or near a red conductor among other wiring (orange cable, white/blue wires, green wires). Metal box/frame and interior paneling visible.
Meter/document text: “KLEIN TOOLS CL390,” “400A AC/DC Digital Clamp Meter,” “True RMS,” display shows AC “000.0 A” / essentially zero current. Dial appears
Human interpretation • confidence 0.00
supporting-image
Claim image (case 25755, LINE 1): Technician is using a Klein Tools CL390 digital clamp meter around an orange/red cable inside an electrical compartment/panel with multiple wires visible. Meter display shows **AC 0.00 A**, indicating no current draw detected at the measured conductor at the time of photo. Visible labels include “KLEIN TOOLS CL390,” “400A AC/DC Digital Clamp Meter,” “True RMS,” and meter range markings. No obvious physical damage to wiring or components is visible in this image;
Human interpretation • confidence 0.00
supporting-image
Claim image (LINE 1 -6.jpeg) shows an HVAC/refrigeration compressor assembly in a trailer/nuCamp unit.
- Visible component: black hermetic compressor with copper refrigerant line attached/brazed at side; condenser/coil fins visible in background.
- Label text visible: “Tecumseh” logo/name, model appears “HG393-AR-934-…”; additional barcode/ID appears “HGBB515BAA” and small code “625-1001” (partially obscured).
- Damage/condition: copper tube connection area shows dark discoloration/possible hea
Human interpretation • confidence 0.00
supporting-image
Claim image for case 25755, file “LINE 1 -6 - Copy.jpeg” appears to show an HVAC/refrigeration compressor assembly in a trailer/RV unit.
- Visible component: black sealed compressor with attached copper refrigerant line/tube, nearby condenser/evaporator coil fins and wiring.
- Label/text visible: compressor label partially readable: “Tecumseh” and model/series text resembling “HG393-AR-934…” plus barcode/part text “HQBB515BAA” (partially obscured/uncertain).
- Damage/condition: no clear crack o
Human interpretation • confidence 0.00
supporting-image
Claim line linkage: File “LINE 1 -9.jpeg” appears to support Line 1 with electrical diagnostic evidence.
Visible content:
- Klein Tools CL390 digital clamp meter clamped around an orange electrical cable/wire inside an electrical cabinet or access panel.
- Meter display shows AC current reading approximately “086.0 A” / 86.0 amps.
- Surrounding components include bundled wiring: orange, white, blue/black, green, yellow wires, and metal panel framing.
- Meter labels visible: “KLEIN TOOLS CL390,”
Human interpretation • confidence 0.00
supporting-image
Warranty image for case 25755 / line 1 shows an electrical diagnostic check inside an RV electrical compartment/panel. A Klein Tools CL390 400A AC/DC digital clamp meter is clamped around a conductor/wire bundle and displays approximately **86.0 A AC**. Visible components include multiple wires/cables, metal panel framing, and the clamp meter jaws around an orange/yellow conductor area. Meter labels visible: “KLEIN TOOLS CL390,” “400A,” “True RMS,” “CAT III 600V,” “COM,” “VΩµA,” and display “AC
Human interpretation • confidence 0.00
supporting-image
Warranty claim image (LINE 1.jpeg) shows the roof of an RV/trailer with a rooftop A/C unit or vented HVAC shroud installed.
Visible items:
- White rooftop A/C shroud with circular top vent grille and side louvers.
- Multiple exposed mounting screws/fasteners on the shroud.
- Surrounding white/gray roof membrane with dirt, staining, and weathering.
- Nearby round roof fitting/cap and a small circular label; label text is not readable.
- Dark sealant/gasket line visible around the base of the A/C
Human interpretation • confidence 0.00
supporting-image
Claim image LINE 1 -11.jpeg (case 25755, tri-1202/nucamp): Technician is testing an interior ceiling HVAC/air distribution area with a Klein Tools CL390 clamp meter using a temperature probe/lead. Meter display reads approximately “080 °F.” Visible components include ceiling A/C return grille/vent louvers, adjacent directional vent slots, ceiling panel, and a round ceiling light. No clear physical damage is visible in this photo; it appears to document temperature/diagnostic readings for the rep
Human interpretation • confidence 0.00
supporting-image
Claim line 1 photo showing electrical diagnostic testing inside a compartment/panel. A Klein Tools CL390 clamp meter is clamped around a small black wire among bundled wiring; display reads approximately **0.6 A AC**. Meter labels visible include “KLEIN TOOLS CL390,” “400A AC/DC Digital Clamp Meter,” “True RMS,” and selector markings for A/Hz/V/OFF. Surrounding components include multiple wires/cables, metal panel framing, and interior wall/trim. No clear physical damage is visible in this image
Human interpretation • confidence 0.00
supporting-image
Claim line linkage: File name indicates Line 1.
Visible content/repair context: Technician is testing current draw in an RV/electrical compartment using a Klein Tools CL390 clamp meter around a black wire among bundled wiring.
Observed reading: Meter display shows AC current approximately 0.06 A.
Parts/components visible: Electrical wiring harness/conductors, metal compartment framing/panel, clamp meter jaws around one conductor.
Labels/text visible: “KLEIN TOOLS,” “CL390,” “400A AC/DC Digit
Human interpretation • confidence 0.00
supporting-image
Warranty claim image (case 25755, line 1): Close-up of an electrical diagnostic check using a Klein Tools CL390 400A AC/DC digital clamp meter clamped around wiring/cable in an access area. Meter display shows approximately **005.9 A AC**. Visible components include orange/black/white/green wiring and surrounding cabinet/access panel structure. No obvious physical damage is visible in this image; it documents current draw/measurement for the claimed repair line.
Human interpretation • confidence 0.00
supporting-image
Photo shows a Klein Tools CL390 digital clamp meter clamped around wiring inside an electrical compartment/panel. The meter is set to AC amps and displays approximately **5.9 A**. Visible wiring includes multiple colored conductors; no obvious burn, break, or physical damage is visible in this image.
Visible text/labels: “KLEIN TOOLS CL390,” “400A AC/DC Digital Clamp Meter,” “True RMS,” and display “AC 005.9 A.”
Repair/claim context: Appears to document an electrical diagnostic amperage measur
Human interpretation • confidence 0.00
Claim Lines
complaint
CS THAT THE A/C IS NOT COOLING
needs-review • confidence 0.00
cause
A/C HAS BECOME FAULTY AND WILL NOT COOL.
needs-review • confidence 0.00
correction
REPLACE A/C AND TEST
needs-review • confidence 0.03
Evidence Thread
Ashlee Olsen
processor • Jul 21, 2025, 1:55 PM
PA sent to Airxcel
Ashlee Olsen
processor • Jul 22, 2025, 1:30 PM
@Stephanie D WO 25755 Airxcel feedback: Please provide the customers purchase receipt for this AC unit. If the AC unit came with the vehicle, and the vehicle was purchased new, please provide the purchase receipt for the vehicle.
Ashlee Olsen
processor • Jul 22, 2025, 1:46 PM
Approved 1.5
INC-0137696
Stephanie Davis
dealer_or_external • Aug 15, 2025, 10:36 AM
@Ashlee O I added a 30% mark up to this claim on the ac sent at no charge.
Still not real sure if I am doing this correct!
Ashlee Olsen
processor • Aug 15, 2025, 1:12 PM
submitted C# INC-0137696
Ashlee Olsen
processor • Aug 15, 2025, 4:41 PM
@Stephanie D
This has been processed by our warranty dept and sent to accounting for payment to be issued.
In 5 – 10 business days from this email if you haven’t received check in the mail. Please contact our accounting dept at 316-832-3400 opt 5 or email AP@AIRXCEL.COM
Reference #25755
At this time your labor rate is $175.00 USD. If you want to change it, you must go here https://share.hsforms.com/1SjX1YtNtStGejzJGc1VrUQcbjaf
Please let me know if they don't pay the 30% mark up and we'll go back with the state law
Ashlee Olsen
processor • Aug 19, 2025, 12:54 PM
@Stephanie D Hi! Can you tell me which part you used to replace the faulty unit please? I'm getting ready to send over the state law stuff & need to know what part was used. Thank you!
Stephanie Davis
dealer_or_external • Aug 19, 2025, 1:53 PM
I added a wo with Coleman and a part number on it like the other one! Let me know if this will work as well, Thanks!
Ashlee Olsen
processor • Aug 19, 2025, 3:05 PM
This is great, thank you!
Ashlee Olsen
processor • Aug 19, 2025, 3:05 PM
State law letter email sent
Ashlee Olsen
processor • Aug 21, 2025, 11:43 AM
@Stephanie D Good morning, I got this email today, and wanted to relay the message. I've also attached the email to this WO and 25693. I am unsure if they are sending two separate checks, (one for labor and one for mark up), but please let me know if the checks don't pay what we're expecting.
Please read all, important information provided.
Received, thank you.
This has been processed by our warranty dept and sent to accounting for payment to be issued.
In 5 – 10 business days from this email if you haven’t received check in the mail. Please contact our accounting dept at 316-832-3400 opt 5 or email AP@AIRXCEL.COM
FOR MARK UP ONLY
INC 137696 Reference #25755-2
INC 137697 Reference #25693-2
Ashlee Olsen
processor • Aug 21, 2025, 11:43 AM
@Stephanie D Good morning, I got this email today, and wanted to relay the message. I've also attached the email to this WO and 25693. I am unsure if they are sending two separate checks, (one for labor and one for mark up), but please let me know if the checks don't pay what we're expecting.
Please read all, important information provided.
Received, thank you.
This has been processed by our warranty dept and sent to accounting for payment to be issued.
In 5 – 10 business days from this email if you haven’t received check in the mail. Please contact our accounting dept at 316-832-3400 opt 5 or email AP@AIRXCEL.COM
FOR MARK UP ONLY
INC 137696 Reference #25755-2
INC 137697 Reference #25693-2
Stephanie Davis
dealer_or_external • Aug 26, 2025, 11:17 AM
@Ashlee O A check came in for labor
only and @Chris B had me hold the check until they pay the mark up. I did call the number on the approval letter in the folder (Chris's request) and ask
if I could get info on the rest of the payment. I will update if and when I hear back from them.
Claim Files
25755,25693 PD CHECK FOR PART MARK UP.pdf
pdf • Sep 4, 2025, 10:11 AM • 578,822 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2025/Vendor Checks 2025/25755,25693 PD CHECK FOR PART MARK UP.pdf
25755,25693 PD CHECK FOR PART MARK UP.pdf
pdf • Sep 4, 2025, 10:09 AM • 578,822 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25755/25755,25693 PD CHECK FOR PART MARK UP.pdf
25693,25755 PD CHECK FOR LABOR.pdf
pdf • Sep 4, 2025, 10:09 AM • 600,932 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25755/25693,25755 PD CHECK FOR LABOR.pdf
Mark up email.pdf
mail-artifact • Aug 21, 2025, 11:38 AM • 836,157 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25755/Mark up email.pdf
State law letter.pdf
pdf • Aug 19, 2025, 3:04 PM • 319,533 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25755/State law letter.pdf
UPDATED WO WITH MARK UP AND PART NUM.pdf
updated-packet • Aug 19, 2025, 1:50 PM • 413,433 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25755/UPDATED WO WITH MARK UP AND PART NUM.pdf
COMPLETED WO.pdf
pdf • Aug 15, 2025, 10:24 AM • 413,369 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25755/COMPLETED WO.pdf
Approval.pdf
main-pdf • Jul 22, 2025, 1:44 PM • 4,188,303 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25755/Approval.pdf
WO.pdf
pdf • Jul 21, 2025, 12:34 PM • 392,347 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25755/WO.pdf
COLEMAN AC PERFORMACE.pdf
pdf • Jul 21, 2025, 12:34 PM • 664,016 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25755/COLEMAN AC PERFORMACE.pdf
COLEMAN AC PERFORMACE - Copy.pdf
pdf • Jul 21, 2025, 12:34 PM • 664,016 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25755/COLEMAN AC PERFORMACE - Copy.pdf