Claim explorer / evidence thread
Claim 25749
TRI 1202 • Ashlee • Parts Inquiry • grand-design
risk 0.70
deadline Overdue / escalation ready
images 15
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
Awaiting OEM
Upcoming statutory deadline
178d elapsed • 0d remaining
Auto-Approved
Upcoming statutory deadline
178d elapsed • 0d remaining
Payment Due
Upcoming statutory deadline
178d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
178d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
178d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
30/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
0
missing_unit_id_photo • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Upload Missing Documents
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
10
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 20, 2026, 2:56 AM.
Indexed evidence
1 docs / 15 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.70.
Claim Summary
Evidence summary
images=15; damage=0; unit=0; parts=15; doc=0; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2016 Grand Design • VIN 573TR3624G3306083
Path
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/25749/IMG_7595.JPG
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 20, 2026, 2:56 AM
Evidence flags
missing unit id photo • damage signal without damage photo
Comment Intelligence
Thread depth
3 indexed side comments on this claim.
Latest visible thread signal
Jul 17, 2025, 4:08 PM • dealer_or_external • on order PO 17210
Role mix
Dealer 0 • OEM 0 • Processor 0
Decision cues
Denial signals 0 • info / missing-doc asks 0 • approval signals 1
Best move
Thread shows approval language — verify payment / closeout.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
Visible RV exterior rear/side corner at dealer lot. Main focus is the upper curb/road-side corner area with a black awning assembly.
- **Visible damage/condition:** Awning/right-end hardware appears misaligned or possibly broken at the end cap/arm head area; a small light-colored piece protrudes near the roofline/top corner. Top trim/roof-edge sealant looks dirty/weathered. No clear wall panel cracking seen.
- **Parts/components shown:** Black awning roller tube/fabric, awning end cap/arm head,
Human interpretation • confidence 0.00
parts-photo
Image shows passenger/curb side exterior of a Grand Design Reflection RV/travel trailer.
- **Visible components:** Long wall-mounted patio awning assembly with black roller tube, support arms/brackets, upper awning rail/roof-edge trim, side windows, exterior graphics/decals, lower black skirt, tandem wheels.
- **Visible damage/condition:** From this wide/angled view, no clear puncture or break is visible. The upper awning/roof-edge rail area appears somewhat uneven or possibly pulled/wavy along
Human interpretation • confidence 0.00
parts-photo
Visible: Exterior side of a Grand Design Reflection RV/travel trailer, showing upper wall/slide area with black awning or slide-topper roller tube, support arms/brackets, side windows, decals, wheel area.
Damage/issue observed: No clear physical damage is visible in this photo. Awning/slide-topper hardware appears installed along the upper side; any defect, misalignment, fabric tear, or bracket failure is not clearly identifiable from this angle.
Parts/components: black awning/slide topper rol
Human interpretation • confidence 0.00
parts-photo
Exterior curb/side view of a Grand Design **Reflection** RV. Visible components include sidewall graphics, windows, upper roof edge/gutter/trim, and a black patio awning/awning rail assembly with brackets/arms.
Visible concern appears to be along the **upper side/roof edge near the awning rail**: the trim/rail area looks uneven or possibly separated/sagging in places, though the photo is distant and not conclusive. No clear dents, cracks, broken glass, or body panel impact damage are visible.
Human interpretation • confidence 0.00
parts-photo
- **Visible area/components:** Passenger/side exterior of Grand Design RV near upper sidewall, black slide/side window, exterior graphics, rear/side vertical trim, black power awning assembly with roller tube, fabric, end cap, and awning arm/bracket hardware.
- **Observed damage/condition:** Awning fabric/roller appears uneven and sagging/wrinkled along the length, with the right/end area looking misaligned or partially pulled away near the arm/end cap. Upper awning rail/sealant line looks rough
Human interpretation • confidence 0.00
parts-photo
Exterior entry/sidewall area of a Grand Design Reflection RV, near the door and step assembly.
- **Visible components:** cream/tan sidewall panel, black lower skirting/trim, vertical door/jamb trim, entry door edge with latch/strike hardware, fold-out step/assist hardware at right, fasteners/screws.
- **Labels/text visible:** “ARCTIC INSULATION – Four Seasons Protection”; “Reflection” with Grand Design logo; model “308BHTS”; RVIA certification sticker with serial/number “4027688” (partially leg
Human interpretation • confidence 0.00
parts-photo
Image shows RV certification/tire loading labels on exterior/door jamb area; no physical damage to parts is visible, only dirty/worn labels and surrounding trim.
Visible label/document text:
- “TIRE AND LOADING INFORMATION”
- Cargo weight should never exceed **547 kg / 1207 lbs**
- Tire size for front/rear/spare: **ST225/75R15 LRE**
- Cold tire pressure: **552 kPa / 80 PSI**
- “See owner’s manual for additional information”
- Manufacturer label: **Grand Design RV, LLC**
- Date: **11/2015**
- GV
Human interpretation • confidence 0.00
parts-photo
Visible photo content for case 25749 / IMG_7581.JPG:
- Exterior side/front section of a Grand Design towable RV in a lot.
- Components visible: front cap/sidewall transition, upper roof edge/gutter or awning/trim rail, roof-mounted black vent/AC shroud, side window, lower baggage/storage door, amber marker light, front propane tank cover/tongue area, exterior graphics/decals.
- Possible issue area: near the upper front corner roof/side seam, there appears to be dirty/uneven sealant or a small s
Human interpretation • confidence 0.00
parts-photo
Image shows exterior rear/side of a Grand Design Reflection travel trailer/fifth wheel.
- **Visible components:** Side wall with windows/decals, rear wall with clearance/tail lights and stickers, black patio awning assembly including roller tube, arms/brackets, and upper roof/side awning rail area.
- **Apparent issue/damage:** At the upper rear end of the awning/roof edge, the awning end/upper bracket or trim area appears misaligned or partially separated, with exposed white material/edge near
Human interpretation • confidence 0.00
parts-photo
Visible RV exterior, front/curb-side upper sidewall area on a Grand Design unit.
- **Damage/condition:** Brown staining/dirty residue and possible deteriorated/failed sealant along the vertical/curved front cap-to-sidewall seam/molding. The seam edge appears uneven in spots; no obvious impact dent or panel crack visible from this photo.
- **Parts/components shown:** Front fiberglass cap, sidewall panel with beige/white graphics, vertical corner/transition molding, upper rail/trim, exterior stor
Human interpretation • confidence 0.00
parts-photo
Rear of a Grand Design **Reflection** RV/travel trailer, viewed at the rear wall and driver-side upper corner.
- **Visible damage/condition:** Upper rear-left roof/corner trim area appears displaced or open. A gray/metal gutter/awning-rail/end-piece is protruding outward from the corner, with the corner cap/trim not sitting flush. Possible missing/broken end cap or loose roof edge molding. No clear panel impact damage visible elsewhere.
- **Components shown:** Rear cap/wall, roof edge molding,
Human interpretation • confidence 0.00
parts-photo
- **Visible item:** Grand Design **Reflection** travel trailer/fifth wheel exterior, front curb/side area.
- **Components shown:** Front cap with molded fiberglass contours, sidewall graphics, upper amber marker lights, black awning/awning arms along side, entry door, windows, storage/access hatch, lower front hitch/frame area partially visible.
- **Damage observed:** No obvious physical damage, cracks, missing parts, or deformation visible in this photo. Image is distant/angled and partly shado
Human interpretation • confidence 0.00
parts-photo
Grand Design Reflection fifth-wheel exterior, rear/side view. Visible components include rear roof ladder, rear marker/tail lights, side slide-out, awning/awning arms, side window, decals, and lower storage/utility doors. Image is backlit/soft focus; no obvious damage is clearly visible. Possible repair/parts context may relate to exterior ladder/rear-wall area or awning/sidewall components, but the photo does not provide a close-up of a failed part. No document text or labels beyond “Reflection
Human interpretation • confidence 0.00
parts-photo
- **Visible unit/parts:** Grand Design **Reflection** RV exterior side. Shows rear ladder, side wall decals, upper side window, entry door area, exterior storage compartment door, vents, awning/roller tube and arm brackets along roofline, wheels/fender.
- **Visible damage/condition:** No clear, close-up damage is identifiable. Possible slight sidewall waviness/reflection on lower mid-side panels, but glare/distance make this uncertain. Awning hardware appears attached; no obvious missing/broken
Human interpretation • confidence 0.00
parts-photo
Warranty image summary (tri-1202 / Grand Design / case 25749 / parts inquiry / IMG_7593.JPG):
- **Visible area:** Curb/side exterior of a Grand Design RV/travel trailer, upper sidewall and slide/side area near roofline.
- **Components shown:** Exterior sidewall, entry door edge/hinges, side window, graphics/decals, small round exterior speaker/port, lower vent/access panel, vertical corner/trim, and a long black roof-edge/awning-related rail/trim along the top.
- **Possible damage/concern:** Th
Human interpretation • confidence 0.00
Claim Lines
No claim lines loaded
Evidence Thread
Cole Perkins
dealer_or_external • Jul 17, 2025, 3:27 PM
@Chris L backing plates 298276 83.99 298275 83.99
Chris Lehnert
dealer_or_external • Jul 17, 2025, 4:07 PM
@Cole P Approved by customer
Cole Perkins
dealer_or_external • Jul 17, 2025, 4:08 PM
on order PO 17210
Claim Files
WO 25749.pdf
pdf • Jul 17, 2025, 3:17 PM • 387,842 bytes
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/25749/WO 25749.pdf