Claim explorer / evidence thread
Claim 25708
TRI 1202 • Ashlee • Parts Inquiry • forest-river
risk 0.70
deadline Overdue / escalation ready
images 33
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
Awaiting OEM
Upcoming statutory deadline
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Auto-Approved
Upcoming statutory deadline
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Payment Due
Upcoming statutory deadline
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Escalation Eligible
Upcoming statutory deadline
178d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
178d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
30/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
0
missing_unit_id_photo • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Upload Missing Documents
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Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
17
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 20, 2026, 1:12 AM.
Indexed evidence
1 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.70.
Claim Summary
Evidence summary
images=33; damage=0; unit=0; parts=33; doc=0; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2024 Forest River • VIN 4X4TRLF23R1906044
Path
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/25708/wo25708.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 20, 2026, 1:12 AM
Evidence flags
missing unit id photo • damage signal without damage photo
Comment Intelligence
Thread depth
13 indexed side comments on this claim.
Latest visible thread signal
Jul 30, 2025, 4:41 PM • dealer_or_external • snap pads are here
Role mix
Dealer 0 • OEM 0 • Processor 0
Decision cues
Denial signals 0 • info / missing-doc asks 3 • approval signals 0
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
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Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
- **Visible area:** Curb/passenger side of a Forest River Rockwood RV/travel trailer, upper sidewall and awning area.
- **Components shown:** Black power awning assembly including roller tube/fabric, upper awning rail, vertical support arms/brackets, sidewall, tinted window, storage/baggage doors, wheels.
- **Visible damage/condition:** No clear breakage is visible in this wide shot. Awning arms, brackets, and roller tube appear installed; any defect is not obvious from this angle. Possible conc
Human interpretation • confidence 0.00
parts-photo
Image shows the data/rating label on an AIRXCEL / RV Products room air conditioner unit.
- Visible damage: No physical damage is visible; photo is focused on identification/rating label.
- Component/part: RV rooftop/room air conditioner, metal housing visible behind label.
- Key label data:
- Item No.: 48204-069
- Model: 48204-669
- Serial No.: 230283682
- Rev: 6
- Refrigerant: R-410A, 13.00 oz
- Design pressures: High side 470 PSIG, Low side 240 PSIG
- Electrical: 115V, 60Hz, sin
Human interpretation • confidence 0.00
parts-photo
Exterior side of a Forest River RV/trailer. Visible components include a white sidewall, long black horizontal screw-mounted trim/rail above the utility area, black access/service door, rectangular exterior vent/cover, small black port/outlet, lower black skirt/trim, exhaust outlet, and partial wheel.
Damage/condition: the left end of the long black exterior rail/trim appears damaged or incomplete, with the end/edge chipped, separated, or missing an end cap and some exposed light-colored materi
Human interpretation • confidence 0.00
parts-photo
- **Visible item/damage:** No RV component or physical damage shown. Image is a close-up of a printed service/work order on a dark textured surface, with a staple at the top-left of the paper.
- **Parts/components:** No parts visible; only paperwork. Repair issue references **front A/C**.
- **Readable document text:**
- **W/O:** 25708
- **Appointment Date:** 02 JUL 2025, 10:00am
- Dealer header partially visible: “Tri-Am RV Cen…”
- Customer line visible: “HOLLIFIELD, THOMAS”
Human interpretation • confidence 0.00
parts-photo
- **Image content:** Close-up of Forest River RV certification/VIN labels on exterior sidewall near lower black trim/skirt.
- **Visible damage:** No clear physical damage shown; only dirt/smudges, minor surface marks, and shadow/lighting obstruction.
- **Components/parts shown:** Manufacturer compliance label, VIN/barcode label, tire/weight certification label, lower black exterior trim/skirt.
- **Readable text/labels:**
- “Forest River, Inc.”
- “CARB 93120 P2 and TSCA Title VI Com
Human interpretation • confidence 0.00
parts-photo
- **Claim/WO linkage:** Red overlay text shows **“WO # 25708”** and **“Job 1”**, matching case **25708**; likely diagnostic evidence for claim line/job 1.
- **Visible context:** RV/AC refrigeration compartment with **compressor**, copper refrigerant tubing, wiring harness, mounting feet/grommets, and adjacent sheet-metal shroud/panel.
- **Diagnostic shown:** A **Klein Tools CL220 True RMS clamp meter** is clamped around a compressor/wiring lead. Display appears to read about **6.9 AC amps**.
- *
Human interpretation • confidence 0.00
parts-photo
- **Visible item/area:** Curb/passenger side of a Forest River Rockwood travel trailer, showing the exterior wall and long black patio awning assembly mounted high along the roofline.
- **Components visible:** Awning roller/fabric housing, black awning arms/brackets, sidewall trim, entry door with window, large tinted window, storage/service hatches, exterior graphics, tandem wheels.
- **Damage observed:** No clear break, dent, tear, or missing piece is visible in this photo. Awning hardware app
Human interpretation • confidence 0.00
parts-photo
RV exterior side wall showing a black rectangular utility/access door or hatch with rounded trim, mounted in a white panel. Above it is a black horizontal trim/rail secured with visible screws; lower black skirt/trim is also visible. No clear breakage or missing parts is evident in this photo. Minor surface dirt/scuffs and a small tan/brown streak below the upper rail are visible; slight discoloration along lower seam/trim. No labels, part numbers, or document text visible. Likely supports a par
Human interpretation • confidence 0.00
parts-photo
- **Unit/area shown:** Forest River Rockwood travel trailer, curbside/front side near front cap and entry/awning area.
- **Visible components:** Main patio awning assembly, black awning roller/rail along roofline, awning arms/brackets mounted to sidewall, front cap marker light, sidewall graphics/decals, storage/entry doors, wheels.
- **Observed issue/damage:** At the **front/top awning area near the transition from front cap to sidewall**, a black awning/trim/bracket piece appears **loose, prot
Human interpretation • confidence 0.00
parts-photo
Warranty image for WO #25708, Job 4: close-up of a matte black faucet assembly at a sink/counter. Blue painter’s tape marks the top area. A round side opening with visible metal/threaded insert is exposed near the top of the faucet body, suggesting a missing set screw/plug/button or handle-retention component. No clear cracking or finish failure visible aside from minor scuffs/dust. Claim line likely relates to faucet/fixture parts inquiry or replacement hardware for the exposed/missing side com
Human interpretation • confidence 0.00
parts-photo
- **Visible unit/area:** Exterior curb/side wall of a Forest River **Rockwood Signature** travel trailer/fifth wheel; upper sidewall/roofline area with black awning hardware.
- **Components shown:** Power awning roller/case, awning arms/brackets, upper awning rail/track, sidewall graphics, window, baggage door, tandem wheels/fenders.
- **Visible damage/condition:** No clear breakage or impact damage is visible in this wide photo. Awning hardware appears installed along the sidewall; any defect w
Human interpretation • confidence 0.00
parts-photo
- **Image content:** Close-up of RV/trailer certification/VIN and tire information labels on the unit exterior.
- **Visible damage:** No physical damage or failed component visible; image is documentation-only. Labels show some dirt/glare/blur but remain partly readable.
- **Parts/components shown:** Manufacturer compliance/data plate, barcode/VIN label, tire/loading specification label.
- **Readable text/labels:**
- “Compliant” / “FRZ-035_A”
- Barcode with visible ID/VIN portion: “23R19
Human interpretation • confidence 0.00
parts-photo
Visible RV: Forest River Rockwood Signature trailer, rear/driver-side upper exterior.
Damage/condition observed:
- No major collision damage visible.
- Upper rear/side roof-edge/corner trim appears uneven/possibly lifted or poorly seated near the top corner seam.
- Dark staining/sealant residue visible around an upper rear wall fixture/light area below clearance lights.
- Possible sealant/trim concern around side awning/upper wall area, but not clearly damaged from this distance.
Visible compo
Human interpretation • confidence 0.00
parts-photo
Exterior front/front-left area of a Forest River Rockwood Signature RV/travel trailer.
- **Visible components:** dark molded front cap, large front windshield/window, “ROCKWOOD SIGNATURE” front graphics, “RW” logo, upper corner trim/seal, amber clearance/marker light, side entry door/window, lower diamond-plate/rock guard, A-frame/tongue/hitch area.
- **Visible damage:** No clear crack, dent, missing part, or separation is evident in this photo. Reflections/clouds on the glossy front cap make s
Human interpretation • confidence 0.00
parts-photo
- **Unit/area shown:** Exterior curb/passenger side of a Forest River **Rockwood Signature** travel trailer.
- **Visible labels/text:** Large side branding reads **“ROCKWOOD”** with **“RW Signature”** below.
- **Components visible:** Upper roofline/awning assembly, awning support bracket/arm, entry door, side window, exterior storage/utility hatches, decals, tandem wheels/fenders, lower skirt trim.
- **Visible damage/concern:** Upper awning/roofline area appears to be the focus. A black awning s
Human interpretation • confidence 0.00
parts-photo
Interior RV bedroom area. Visible components include bed with fabric/blanket, wood bed base/platform, under-bed drawer or storage box partially pulled out on metal slide rails, nearby cabinet/dresser drawers with black pull handles, entry/closet door with black hinge/strap hardware, and vinyl plank flooring.
Visible issue/damage: the under-bed drawer/storage appears open or misaligned, with slide rail exposed. A loose/narrow wood trim or support strip is lying on top of the bed/blanket. No obvi
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Rear/side corner of a Forest River travel trailer/RV, showing upper roof-to-sidewall edge, rear vertical corner trim, rear wall, lower bumper/hitch area, exterior utility panel, round exterior light/port, and decals.
- **Damage/concern observed:** At the upper rear corner/roof edge, the black roof-edge trim/gutter or molding appears uneven and possibly separated/warped near the corner. A small horizontal trim/rail piece protrudes at the top rear edge. No obvious cracking in t
Human interpretation • confidence 0.00
parts-photo
Rear exterior of Forest River Rockwood Signature RV/trailer.
- **Visible components:** rear fiberglass wall, black roof/edge trim, red upper clearance lights, rear ladder, rear window, lower access door, round tail lamps, rear bumper/cargo platform.
- **Possible repair/parts context:** upper rear wall area shows a black rear camera/marker-light housing or bracket below the clearance lights, with a vertical antenna/wire-like piece and some dark streaking below it. No clear breakage or missing pa
Human interpretation • confidence 0.00
parts-photo
Visible: Passenger/curb side of a Forest River Rockwood Signature travel trailer/fifth wheel. Large black exterior awning assembly is mounted high along sidewall, with roller tube/fabric housing, front/rear awning arms, wall brackets, roof/side trim, slide/sidewall panels, compartment door, wheels/fender visible.
Damage observed: No clear visible damage in this image. Awning arms, brackets, and sidewall appear intact from this distance; no obvious torn fabric, bent hardware, missing fasteners,
Human interpretation • confidence 0.00
parts-photo
Warranty image review – IMG_7156.JPG:
- **Unit/area shown:** Front exterior of a Forest River **Rockwood Signature** travel trailer/fifth-wheel style front cap.
- **Visible parts/components:** Glossy black molded front cap, front window, “ROCKWOOD SIGNATURE” decals, “RW” logo decal, lower diamond-plate/rock guard, A-frame/hitch area, propane tank cover, amber marker lights, passenger-side front corner/sidewall, awning arm/rail area partly visible.
- **Visible damage:** No obvious major breakage
Human interpretation • confidence 0.00
parts-photo
- **Image type/context:** Photo of a printed Tri-Am RV service/claim document, partially cropped and tilted; no RV component or physical damage is visible.
- **Visible document text:**
- “Tri-Am RV Center of East Tennessee, Inc”
- “1202 IDELL ROAD, BULLS GAP TN 37711”
- “Ph: 877-635-1167 Fax: 423-235-1176”
- “WWW.TRIAMRV.COM”
- Date appears: “02 JUL 2025 - Time: 10:00am”
- Stock #: “10897”
- Stock Desc: “2024 FOREST RIVER ROCKWOOD SIGN 8263MBR”
- Model: “8263MBR”
Human interpretation • confidence 0.00
parts-photo
RV exterior side view. Visible components include slide-out/side wall seam, black vertical trim, roof/upper corner trim, side window, entry door, access panels/vents, and a partially visible awning or topper extended near the upper right side.
Visible issue appears to involve the upper awning/topper fabric or cover: a dark flap/rolled material is protruding/loose outward from the upper side/roofline area, suggesting detached, misaligned, or damaged awning/slide-topper fabric/rail/cover. No obvi
Human interpretation • confidence 0.00
parts-photo
Job 8 / WO #25708: Photo shows a black RV electric tongue/power jack head assembly with the top/side cover open/removed, exposing the internal terminal block. The center electrical terminal/connector appears heat-damaged/burnt with discoloration and possible melted insulation at the attached wire. Assembly is wet with visible water droplets. Left cap is labeled “GO POWER.” A small manufacturer label is present on the jack housing but mostly unreadable.
Repair context / claim linkage: supports
Human interpretation • confidence 0.00
parts-photo
Exterior photo of a Forest River Rockwood Signature fifth wheel/travel trailer, showing rear-left corner and passenger-side wall.
- **Visible components:** rear roof access ladder, rear wall marker lights, rear window, rear tail light, black corner trim, side slide/awning area, entry door, exterior storage/utility panels, decals.
- **Labels/text:** “ROCKWOOD,” “Signature,” and “RW” branding visible on rear and side.
- **Visible damage:** No clear damage is identifiable from this image. Ladder,
Human interpretation • confidence 0.00
Claim Lines
No claim lines loaded
Evidence Thread
Chris Lehnert
dealer_or_external • Jul 3, 2025, 11:38 AM
@Jules E hey i need prices and part numbers for a a/c,2 bathroom faucets, 2 door hinges/rollers and a marker light w/camera
Jules Elmore
dealer_or_external • Jul 3, 2025, 4:03 PM
@Chris L AC 61372 $1303.99 IN STOCK HERE
FAUCET F100276373 $46.99
DOOR HINGES & ROLLER F100404870 $5.99
MARKER LIGHT & CAMERA 2021123791 $447.99
CASE #6009423
LCI STATED THEY NO LONGER HAD THE SINGLE. IT WAS A SET.
Chris Lehnert
dealer_or_external • Jul 8, 2025, 2:34 PM
@Cole P hey i got the approval from the ext warranty to order parts
Chris Lehnert
dealer_or_external • Jul 8, 2025, 2:40 PM
@Cole P hey i need a price on snap pads please
Cole Perkins
dealer_or_external • Jul 8, 2025, 3:25 PM
set of 4 snap pads 17-2651 134.99 retail
Cole Perkins
dealer_or_external • Jul 8, 2025, 3:41 PM
all parts in stock except handle, PO #17186 put in
Cole Perkins
dealer_or_external • Jul 15, 2025, 1:05 PM
@Chris L faucet is here we are good to go on job
Chris Lehnert
dealer_or_external • Jul 18, 2025, 3:31 PM
@Cole P hey hey (in a quiet voice) we needed 2 bathroom faucet's
Cole Perkins
dealer_or_external • Jul 18, 2025, 3:33 PM
PO 17215 my b
Cole Perkins
dealer_or_external • Jul 23, 2025, 3:51 PM
PART IS HERE
Chris Lehnert
dealer_or_external • Jul 28, 2025, 4:13 PM
HEY cole i got the approval from the customer to order the snap pads for this unit
Cole Perkins
dealer_or_external • Jul 29, 2025, 8:54 AM
snap pads are in the cart if I remember I will give the po later
Cole Perkins
dealer_or_external • Jul 30, 2025, 4:41 PM
snap pads are here
Claim Files
wo25708.pdf
main-pdf • Jul 3, 2025, 11:36 AM • 402,226 bytes
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/25708/wo25708.pdf