Claim explorer / evidence thread
Claim 25686
TRI 1202 • Ashlee • Paid • nucamp
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 12
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
145d elapsed • 0d remaining
Analyzed
Completed stage
145d elapsed • 0d remaining
Awaiting OEM
Completed stage
145d elapsed • 0d remaining
Auto-Approved
Completed stage
145d elapsed • 0d remaining
Payment Due
Completed stage
145d elapsed • 0d remaining
Escalation Eligible
Completed stage
145d elapsed • 0d remaining
Resolved
Overdue / escalation ready
145d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
12
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
145 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
18
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Oct 19, 2026, 2:56 AM.
Indexed evidence
2 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
145 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25686/LINE 1 TAG.jpeg
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Oct 19, 2026, 2:56 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
5 indexed side comments on this claim.
Latest visible thread signal
Jul 29, 2025, 5:21 PM • processor • paid $105.00 7/23
Role mix
Dealer 0 • OEM 0 • Processor 4
Decision cues
Denial signals 0 • info / missing-doc asks 0 • approval signals 1
Best move
Thread shows approval language — verify payment / closeout.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
Warranty claim image shows sewn-in upholstery/fabric law tags on a black mesh/textile component.
- **Visible item/component:** Black fabric/mesh cushion or upholstered part with white sewn labels attached by black stitching.
- **Labels/text:**
- Serial/ID tag: **2023025163**
- Law tag states: “UNDER PENALTY OF LAW THIS TAG NOT TO BE REMOVED EXCEPT BY THE CONSUMER”
- Material: **All new material consisting of polyurethane foam**
- Reg. No.: **PA-42195 (IN)**
- Made by: **Lipp
Human interpretation • confidence 0.00
supporting-image
- **Visible area:** Exterior rear/side corner of a white travel trailer/RV with black graphics and black roof/corner trim.
- **Possible damage/issue:** At the upper corner/roof edge, the black trim/end-cap area appears slightly uneven or protruding; no obvious wall crack, dent, or delamination is visible in this photo. Damage is not clearly confirmed from this angle.
- **Parts/components shown:** Roof edge molding/gutter trim, vertical corner trim, side wall panel, lower black skirt/bumper area,
Human interpretation • confidence 0.00
supporting-image
Exterior passenger/roadside rear portion of a towable RV/travel trailer. Visible components include white sidewall panels, black vertical corner/slide trim, roof/upper edge trim, black graphics/decals, window frames, lower compartment door, utility/service access panels, rear marker light, and small manufacturer/label stickers including “KZ EST. 1972.”
Visible issue: the black upper trim/awning-rail or edge molding near the top left/center appears loose or separated, with a short piece protrudi
Human interpretation • confidence 0.00
supporting-image
Outdoor dealership/RV lot overview. Partial left side of a Class A motorhome with awning arm/side windows visible; “MIRADA” label readable. Right side shows red pickup towing a white travel trailer labeled “CONNECT.” Background includes multiple RVs/trailers; one reads “LANDMARK.” No close-up component, defect, or visible damage is identifiable in this image. No document/screenshot text or repair activity shown. Claim-line linkage cannot be determined from this photo alone.
Human interpretation • confidence 0.00
supporting-image
Visible RV/travel-trailer roadside exterior. White sidewall with black graphics, black vertical corner/seam trim, upper roofline/awning/rain-gutter style trim, tinted window, exterior storage hatch, wheel/fender, marker light, and rear access/utility area.
Possible damage/issue: the long black upper side/roofline trim appears slightly uneven/wavy and may be lifting or misaligned near the right end/upper rear area. No clear cracks, holes, impact dents, or water staining are visible in this photo
Human interpretation • confidence 0.00
supporting-image
Exterior RV sidewall/entry area photo. No obvious damage or repair condition is visible in this image; surface appears generally intact aside from minor dirt/scuffs.
Visible components/parts:
- White exterior wall panel
- Black vertical door/window frame or trim at right
- Small black exterior cover/port near upper right
- Round black fixture/port near lower right edge
Visible labels/text:
- “CONNECT C282FKK” with KZ Recreational Vehicles logo and QR code
- “CLIMATE PACKAGE”
- “TRI-AM RV CENTE
Human interpretation • confidence 0.00
supporting-image
Interior RV floor area showing wood-look vinyl/laminate plank flooring in a narrow walkway. Visible damage includes a long dark split/gouge or seam separation running lengthwise near the center of the floor, with smaller scuffs/scratches and debris marks around it. Adjacent components include right-side wall with base trim, left-side cabinet/partition, and a curved trim/threshold piece near the rear. No labels, tags, or document text visible.
Repair context / claim linkage: supports a flooring
Human interpretation • confidence 0.00
supporting-image
Image shows exterior curb/road side of a nuCamp “CONNECT” travel trailer/RV.
- **Visible damage/condition:** No clear structural damage visible. Faint vertical streaking/discoloration on the white sidewall below the upper black trim/roof-edge area and around the large window area, consistent with water runoff, sealant residue, or staining. No obvious cracks, dents, broken glass, or missing trim seen.
- **Parts/components visible:** White fiberglass/laminated sidewall, black roof/upper side trim
Human interpretation • confidence 0.00
supporting-image
- **Visible damage/condition:** No clear structural damage seen. There are faint vertical drip/stain marks on the white exterior sidewall, especially below the large window/graphics area and near the lower skirt/trim. Some discoloration/dirt is visible along lower seams and vertical trim edges.
- **Parts/components shown:** Passenger-side RV/travel trailer exterior wall, large tinted window, smaller side window, black awning/slide-topper or exterior trim rails near roofline, vertical corner/slid
Human interpretation • confidence 0.00
supporting-image
- **Image content:** Close-up, blurry photo of a trailer certification/VIN and tire information labels on the unit.
- **Visible labels/text:**
- Capacity text partially readable: “4000 KG (8800 LB)” and “15 X 6 JJ.”
- VIN appears readable as: **4EZTL2923R4100733**.
- Tire placard below shows tire/wheel icon and partial “TIRE AND … / RENSEIGNEMENTS,” with table rows for **front/avant**, etc.; much of tire size/pressure data is out of focus.
- **Damage observed:** No physical damage is
Human interpretation • confidence 0.00
supporting-image
- **Visible area/components:** Passenger/curb side of a white nuCamp “CONNECT” travel trailer/RV, showing black-framed windows, upper black roof/side trim rail, window drip rails/awning-style trim pieces, side graphics, tandem wheels, and small lower exterior access/hatch area.
- **Visible damage/condition:** No major impact damage visible. Possible concern is along the upper black horizontal trim/rail and window drip rails—some sections appear slightly uneven/wavy or separated at ends, but this
Human interpretation • confidence 0.00
supporting-image
Visible scene: Red Chevrolet Silverado hitched/positioned close to the front A-frame of a nuCamp-style travel trailer in an RV lot.
Damage/condition:
- No clear visible damage in this photo.
- Truck tailgate/bumper and trailer tongue area appear very close, suggesting this may document clearance between tow vehicle and trailer tongue/jack assembly.
- Trailer front lower black panel/rock guard and frame appear intact from this angle.
Visible components:
- Tow vehicle rear tailgate/bumper/step:
Human interpretation • confidence 0.00
supporting-image
Image shows the rear exterior of a KZ “CONNECT” travel trailer/RV.
- **Visible components:** rear wall panel, roof/rear top trim, red marker/clearance lights, tail lights, rear ladder, rear window, spare tire carrier/tire, bumper/hitch area.
- **Visible labels/text:** “CONNECT,” “KZ,” “EST. 1972,” “www.KZ-RV.com,” small Tri-Am RV dealer sticker, small caution labels.
- **Damage observed:** No clear broken or missing parts visible. Rear wall appears generally intact. Minor dirt/streaking/scuffin
Human interpretation • confidence 0.00
supporting-image
- **Visible issue/damage:** No obvious physical breakage to upholstery or frame visible; seat underside is opened/lifted, exposing loose/disconnected wiring harness connectors.
- **Parts/components shown:** Gray RV sofa/recliner seat, black fabric underside/cover, metal seat mechanism/bracket, white electrical plug connectors, green/white wiring, small black connector/lead.
- **Labels/text:** Small wire tag visible, appears to read **“895077”** or similar; not fully clear.
- **Repair context:**
Human interpretation • confidence 0.00
supporting-image
Warranty claim photo of a printed repair/work order on a dark textured surface; no physical RV damage or parts are visible in this image.
Visible document details:
- Dealer: Tri-Am RV Center of East Tennessee, Inc.
- Address: 1202 Idell Road, Bulls Gap, TN 37711
- Phone/Fax: 877-635-1167 / 423-235-1176
- Website: www.triamrv.com
- Stock #: 10905
- Stock Desc: 2024 TT KZ-RV Connect 282FKK
- Model: 282FKK
- Serial #: 4EZTL2923R4100733
- Mileage: 0
- Key #: 2500
- Purchase Date: 14 Mar 25
- Date I
Human interpretation • confidence 0.00
supporting-image
Image shows exterior rear/side upper corner of a KZ Connect travel trailer.
- **Visible condition/damage:** No major obvious impact damage visible. At the top rear roof/side corner, the black roof edge/corner trim/gutter appears slightly uneven or possibly separated/misaligned at the peak/corner area; unclear if this is actual damage or normal shadow/angle. Sealant/trim condition cannot be fully confirmed from this distance.
- **Parts/components visible:** Rear wall, side wall, roof edge moldin
Human interpretation • confidence 0.00
supporting-image
- **Visible item/damage:** Dark textured upholstery/cushion surface at top of image; no clear tear, stain, deformation, or damage visible in this photo.
- **Components/parts:** Upholstered couch/cushion surface only partially shown; no mechanical/vibration components visible.
- **Document text:** Work order sheet visible with **W/O: 25686**. Shows **“Job #1 - Warranty”**, **Status: In Progress**, and complaint text beginning **“CS THAT THE COUCH IS NOT VIBRATING…”**. “Job #2 - Warranty” header a
Human interpretation • confidence 0.00
supporting-image
Wide exterior photo at RV lot. A red pickup is hitched to a white/black “CONNECT” travel trailer (KZ/Connect branding visible). Visible components include side windows, slide/body sidewall graphics, tandem axles/wheels, hitch/tongue area, rooftop A/C or vents, awning/trim rail, and lower utility/service panels. No clear damage or defect is visible in this image; it appears to document the unit/trailer in tow or exterior condition. No repair labels, work order, VIN, or screenshot text visible bey
Human interpretation • confidence 0.00
supporting-image
Blurry tire label showing date 11/2023 and tire size ST225/75R15E; small dark marks visible.
Human interpretation • confidence 0.55
supporting-image
Warranty image shows the passenger/curb side front area of a nuCamp RV/travel trailer.
- **Visible components:** front cap, upper roof/side transition trim, curb-side wall, awning tube/arms, entry door, windows, exterior light, storage/utility access panels, tongue/A-frame area.
- **Visible damage/concern:** No clear major structural damage visible in this wide photo. The likely area of interest appears to be the **upper front corner/roof-to-side/front-cap seam trim** near the top edge; possibl
Human interpretation • confidence 0.00
supporting-image
Visible front exterior of a nuCamp trailer with “CONNECT” badge on the glossy black front cap. The main visible issue appears to be the long, narrow black trim/strip above the CONNECT decal: the left end looks lifted/separated from the front cap with a visible gap, suggesting adhesive/fastener failure or loose molding. Surrounding front cap, white accent trim, lower panel, A-frame tongue, jack, and propane/battery cover are visible; no clear cracks or impact damage seen elsewhere.
Readable te
Human interpretation • confidence 0.00
supporting-image
- **Unit/area shown:** Front curb-side/upper front cap of a nuCamp **CONNECT** travel trailer, including front cap graphics, sidewall, window, entry-side exterior, tongue/frame area.
- **Visible issue/damage:** Along the upper front cap, a long narrow black exterior trim/light/rail above the CONNECT logo appears uneven with possible separation/lifting or failed sealant/adhesive, especially toward the right end. No clear impact damage or major cracks are visible in this photo.
- **Components visi
Human interpretation • confidence 0.00
supporting-image
**Image summary (IMG_6926.JPG, case 25686):** Exterior side/front area of a travel trailer with “CONNECT” branding visible.
**Visible components:**
- White sidewall with black/bronze graphics
- Roof edge/gutter/awning rail area
- Black vertical awning support arm and upper awning end/head assembly
- Side window, round exterior vent/speaker, small access/marker fixtures
- Front tow/landing area partly visible; red tow vehicle beside trailer
**Visible damage/condition:**
- No major i
Human interpretation • confidence 0.00
supporting-image
{
"case_id": "25686",
"file": "IMG_6924.JPG",
"visible_damage": "Light yellow/brown staining/discoloration along the upper exterior sidewall directly below the roof edge/awning rail area. No clear crack, hole, or broken panel visible in this image.",
"parts_components": "Travel trailer exterior sidewall, roof edge/gutter/trim, black awning rail/awning hardware, vertical awning support arm/bracket, exterior storage/utility door, window, small round exterior fixture/vent/speaker.",
"labe
Human interpretation • confidence 0.00
Claim Lines
complaint
CS THAT THE COUCH IS NOT VIBRATING ON ONE SIDE
needs-review • confidence 0.17
complaint
CS THAT THE COUCH IS NOT VIBRATING ON ONE SIDE
needs-review • confidence 0.17
complaint
CS THAT THE COUCH IS NOT VIBRATING ON ONE SIDE
needs-review • confidence 0.06
cause
TECH FOUND THE TOP WAS UNPLUGGED
needs-review • confidence 0.17
cause
TECH FOUND THE TOP WAS UNPLUGGED
needs-review • confidence 0.17
cause
TECH FOUND THE TOP WAS UNPLUGGED
needs-review • confidence 0.03
correction
PLUGGED WIRES TOGETHER AND TESTED
needs-review • confidence 0.17
correction
PLUGGED WIRES TOGETHER AND TESTED
needs-review • confidence 0.17
correction
PLUGGED WIRES TOGETHER AND TESTED
needs-review • confidence 0.00
complaint
THE FLOOR IN FRONT OF THE SLIDE IS LEAVING BLACK MARK
needs-review • confidence 0.06
cause
TECH FOUND THERE WAS AN EXCESSIVE AMOUNT OF BUTYL UNDER THE SLIDE FROM THE FACTORY.
needs-review • confidence 0.06
correction
CLEANED BUTYL OFF THE FLOOR FROM UNDER THE SLIDE
needs-review • confidence 0.03
Evidence Thread
Stephanie Davis
dealer_or_external • Jul 2, 2025, 9:13 AM
@Ashlee O We are only claiming lines 1 and 4 on this WO.
Ashlee Olsen
processor • Jul 2, 2025, 2:23 PM
submitted PA#KZ611018
Ashlee Olsen
processor • Jul 2, 2025, 4:55 PM
approved
job 1 .3
job 4 .3
Ashlee Olsen
processor • Jul 23, 2025, 3:06 PM
submitted C# KZ611018
Ashlee Olsen
processor • Jul 29, 2025, 5:21 PM
paid $105.00 7/23
Claim Files
COMPLETED WO.pdf
pdf • Jul 23, 2025, 1:05 PM • 417,666 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25686/COMPLETED WO.pdf
WO.pdf
pdf • Jul 2, 2025, 9:11 AM • 415,506 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25686/WO.pdf