Claim explorer / evidence thread
Claim 25680
TRI 1202 • Ashlee • Paid • k-z-rv
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 9
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
145d elapsed • 0d remaining
Analyzed
Completed stage
145d elapsed • 0d remaining
Awaiting OEM
Completed stage
145d elapsed • 0d remaining
Auto-Approved
Completed stage
145d elapsed • 0d remaining
Payment Due
Completed stage
145d elapsed • 0d remaining
Escalation Eligible
Completed stage
145d elapsed • 0d remaining
Resolved
Overdue / escalation ready
145d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
9
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
145 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
9
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Jun 25, 2026, 2:54 AM.
Indexed evidence
2 docs / 6 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
145 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25680/COMPLETED WO.pdf
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
7 indexed side comments on this claim.
Latest visible thread signal
Dec 3, 2025, 2:10 PM • processor • paid $228.59 12/3
Role mix
Dealer 0 • OEM 0 • Processor 4
Decision cues
Denial signals 0 • info / missing-doc asks 0 • approval signals 3
Best move
Thread shows approval language — verify payment / closeout.
Quick Actions
Back to search results
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
supporting-image
Image shows the front A-frame/tongue area of an RV/trailer with dual propane cylinders behind a black power tongue jack or jack post assembly.
- **Visible components:** Two white LP propane tanks, black tongue jack/post, mounting bracket/strap, trailer A-frame, wiring/cable, gravel lot background.
- **Visible labels/text:** Jack label includes “DO NOT RETURN TO DEALER… Customer Service…” and a serial number **202403-516119**. Item label appears to read **FIC-ETJ3500LP…**. California **WARNING**
Human interpretation • confidence 0.00
supporting-image
Claim line 1 image shows a technician holding two small broken hardware pieces in hand. One dark/black component appears fractured/sheared with a jagged break and exposed inner material; the other is a small silver rectangular block attached to a black strip or bracket. Likely removed failed hardware/trim/latch component, but exact part identity is unclear from the photo.
No visible labels, part numbers, VIN tags, or document/screenshot text. Background shows RV/interior flooring. Damage suppor
Human interpretation • confidence 0.00
supporting-image
Claim image for line 1 shows a close-up of a black plastic RV component/housing with an exposed electrical terminal/switch assembly and wiring.
- Visible components: black molded plastic housing, round vent/grille or cap on left, exposed terminal block/switch with multiple screw terminals, black wire/jumper, adjacent connector on right.
- Visible damage/condition: terminal area appears dirty/corroded and possibly heat-discolored; residue/debris around contacts. Plastic surface has scuffs/scratc
Human interpretation • confidence 0.00
supporting-image
Claim line 1 image shows the RV front A-frame/tongue area with dual propane cylinders and an electric tongue jack head/control housing. The jack head has two controls: a small on/off rocker and a larger “UP/DOWN” rocker. Visible issue appears to be damage or looseness around the small rocker switch/trim area on the black jack control housing; the surrounding plastic looks worn/scuffed and possibly broken. The larger UP/DOWN switch appears present. Propane tanks, hoses, regulators/fittings are vi
Human interpretation • confidence 0.00
supporting-image
Warranty claim image (line 1): RV A-frame/tongue area showing dual propane cylinders with regulator/hoses and a black electric tongue jack motor/control head. The jack head has rocker switches visible (one appears marked “ON/OFF”); wiring is exposed/routed near the jack base and propane tray. No clear physical breakage or impact damage is visible in this photo, though the image appears intended to document the tongue jack/LP bottle area for the claim. Propane cylinder warning labels are present
Human interpretation • confidence 0.00
supporting-image
Claim line 1 image shows a close-up of a black plastic RV component/control housing with wiring exposed.
- Visible components: round louver/vent-like cap on left, central metal contact/terminal plate with screws, right-side electrical switch/connector, red wires, black wire loom, blue sealant/adhesive.
- Visible condition/damage: housing appears scuffed/dirty with possible abrasion or deformation around the switch/terminal openings; some sealant is messy. No clear fracture, burn mark, or label
Human interpretation • confidence 0.00
Claim Lines
complaint
JACK ON THE FRONT OF THE UNIT STOPPED WORKING. CUST STATED THE LAST TIME HE WAS USING THE JACK HE HEARD A NOISE AND A NUT SLUG OUT OF THE JACK.
needs-review • confidence 0.23
complaint
JACK ON THE FRONT OF THE UNIT STOPPED WORKING. CUST STATED THE LAST TIME HE WAS USING THE JACK HE HEARD A NOISE AND A NUT SLUG OUT OF THE JACK.
needs-review • confidence 0.23
complaint
JACK ON THE FRONT OF THE UNIT STOPPED WORKING. CUST STATED THE LAST TIME HE WAS USING THE JACK HE HEARD A NOISE AND A NUT SLUG OUT OF THE JACK.
needs-review • confidence 0.06
cause
INTERNAL FAILURE ON JACK, FAULTY PART.
needs-review • confidence 0.20
cause
INTERNAL FAILURE ON JACK, FAULTY PART.
needs-review • confidence 0.20
cause
INTERNAL FAILURE ON JACK, FAULTY PART.
needs-review • confidence 0.03
correction
REPLACE JACK MULLINS, TAMMY Customer #: 92479
needs-review • confidence 0.20
correction
REPLACE JACK MULLINS, TAMMY Customer #: 92479
needs-review • confidence 0.20
correction
REPLACE JACK MULLINS, TAMMY Customer #: 92479
needs-review • confidence 0.03
Evidence Thread
Ashlee Olsen
processor • Jun 27, 2025, 12:52 PM
submitted PA#KZ610643
Ashlee Olsen
processor • Jun 27, 2025, 4:35 PM
approved
line 1 .3 Pre-authorization is for labor only. Any parts and parts costs that are associated with this claim are subject to adjustment at time of final approval. Thank you.. VCB
Stephanie Davis
dealer_or_external • Jun 30, 2025, 2:42 PM
@Jules E Approved to order part for line 1
@Chris L
Jules Elmore
dealer_or_external • Jul 1, 2025, 11:05 AM
@Stephanie D @Chris L Part on order PO#17165
Cole Perkins
dealer_or_external • Jul 14, 2025, 12:42 PM
@Stephanie D part is here
Ashlee Olsen
processor • Dec 3, 2025, 12:32 PM
submitted C#KZ610643
Ashlee Olsen
processor • Dec 3, 2025, 2:10 PM
paid $228.59 12/3
Claim Files
COMPLETED WO.pdf
pdf • Dec 3, 2025, 10:20 AM • 393,527 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25680/COMPLETED WO.pdf
WO.pdf
pdf • Jun 27, 2025, 10:11 AM • 390,470 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25680/WO.pdf