Claim explorer / evidence thread
Claim 25674
TRI 1202 • Ashlee • Parts Inquiry • coachmen
risk 0.00
deadline Approaching deadline
images 0
matched 0
review 4
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
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Payment Due
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Escalation Eligible
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Resolved
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AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
4
No active evidence gaps are listed.
Deadline Status
Approaching deadline
191 days open in the visible workflow.
Recommended Action
Generate OEM Demand Letter
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Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
15
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Apr 23, 2026, 12:32 PM to Oct 31, 2026, 2:54 AM.
Indexed evidence
1 docs / 23 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
191 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/Parts Ordered- Tri/25674/IMG_6866.JPG
Timeline
First seen Apr 23, 2026, 12:32 PM • last seen Oct 31, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
4 indexed side comments on this claim.
Latest visible thread signal
Jul 30, 2025, 12:14 PM • dealer_or_external • @Chris L I have the board
Role mix
Dealer 0 • OEM 0 • Processor 0
Decision cues
Denial signals 0 • info / missing-doc asks 1 • approval signals 0
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Work missing-doc or reply asks first from the thread.
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Images
parts-photo
Warranty image summary — case 25674 / parts-inquiry:
- **Unit/area shown:** Front upper cap of a **Coachmen Freelander** Class C motorhome on a Ford chassis.
- **Visible labels/text:** “**FREELANDER**” and “**By Coachmen**” on the front cap; Ford grille emblem visible.
- **Damage observed:** The central front-cap graphic/decal below the Freelander logo appears **scuffed/peeling or partially missing**, especially the white horse/graphic area. No clear structural damage to the cap is visible from
Human interpretation • confidence 0.00
parts-photo
- **Visible item/context:** Passenger-side exterior of a Coachmen Class C motorhome on Ford E-450 chassis, slide-out room extended. Upper black awning/slide-topper roller assembly and mounting bracket are visible near roofline.
- **Damage/condition observed:** No clear breakage visible in this wide shot. Some dirt/scuff marks on white sidewall/cabover area and sealant/trim discoloration along the upper edge. Awning/roller hardware appears intact from this angle, though a hanging cord/strap is vi
Human interpretation • confidence 0.00
parts-photo
- **Visible unit/labels:** Coachmen **Freelander** motorhome sidewall; “FREELANDER By Coachmen” and Coachmen logos visible. Fuel door area shows warning/danger labels and “UNLEADED FUEL ONLY.”
- **Components shown:** Passenger-side exterior wall with upper windows, storage/service compartment doors, fuel fill, rear wheel, roof/upper side trim, and a long black awning/awning roller or fabric assembly along the roofline.
- **Visible damage/condition:** The black upper awning/side rail area appears
Human interpretation • confidence 0.00
parts-photo
- **Visible area/component:** Exterior side of a Coachmen motorhome, likely Freelander on Ford E-450 chassis. Large side window, storage doors, lower trim/graphics, and roofline awning assembly are visible.
- **Observed issue/damage:** Upper patio awning/roller assembly appears misaligned or partially displaced near the forward mounting/arm area above the window. The front awning arm/bracket area looks loose/offset compared with the sidewall/rail. No clear cracks or holes in the sidewall are vis
Human interpretation • confidence 0.00
parts-photo
Visible RV exterior curb/side view of a **Coachmen Freelander** motorhome. Main visible components include the upper **black patio awning/roller tube assembly**, awning mounting brackets/arms near roofline, sidewall graphics, tinted windows, exterior storage compartment doors/latches, fuel fill area, wheel, and step/undercarriage area.
**Visible damage/condition:** No clear broken part is obvious in this photo. The awning fabric/roller area appears slightly uneven/wavy along the top edge, but d
Human interpretation • confidence 0.00
parts-photo
- **Unit/labels:** Coachmen **Freelander** Class C motorhome on Ford E-450 chassis. Visible “FREELANDER by Coachmen,” “Coachmen,” and “E-450” badging.
- **Visible components:** Front cabover cap/nose, passenger-side sidewall, vertical front transition molding/sealant, clearance lights, passenger window/door, entry door, exterior storage doors, deployed black awning with support arms/legs.
- **Visible damage/condition:** No major structural damage visible from this angle. Notable **scuff/abrasion
Human interpretation • confidence 0.00
parts-photo
- **Unit/area shown:** Exterior side wall of a Coachmen RV, model branding visible: **“FREELANDER By Coachmen.”** View includes upper sidewall, roof/awning rail area, side graphics/decals, storage/service doors, rear wheel opening, tail/marker light area.
- **Visible condition/damage:** Dark exterior graphics/stripe decals on the sidewall are visible; no clear structural damage is evident. Possible concern appears related to **sidewall graphics/decals** near the upper-left/upper side area, but t
Human interpretation • confidence 0.00
parts-photo
Exterior curb/driver-side view of a Coachmen Freelander RV.
- **Visible damage/condition:** No clear broken or missing part visible. Some dark smudges/staining/scuff-like marks on white sidewall, especially near/right of the large window and lower panels; could be dirt or surface marks. Window and trim appear intact from this angle.
- **Parts/components shown:** Large framed side window, black exterior vent/port above beltline, entry door with handle/lock, storage/utility access doors, wheel/ti
Human interpretation • confidence 0.00
parts-photo
Visible RV exterior, passenger side of a Coachmen Freelander.
- **Damage/condition:** The black curved trim/drip rail above the entry door appears bowed, loose, or separated from the wall/door frame near the upper-left corner of the door. No clear cracks or major sidewall damage visible; some dirt/streaking on the white sidewall.
- **Parts/components shown:** Entry door with frosted window, black door frame, handle/grab handle, lock, adjacent side window, porch light, awning arm/vertical suppor
Human interpretation • confidence 0.00
parts-photo
Image shows a removed **RV Stabilizer control panel/module by Equalizer Systems** lying on a printed work order.
Visible component details:
- Black rectangular “**RV Stabilizer By Equalizer Systems**” control panel.
- Switches/buttons labeled **POWER**, **ALL RETRACT**, **FRONT**, **REAR**, **FRONT RET**, **REAR RET**.
- Indicator labels/lights: **ON**, **WARNING**, **JACK DOWN**, **LOW VOLT**.
- Left-side mounting flange with multiple screw holes; red wiring partially visible behind.
Visible
Human interpretation • confidence 0.00
parts-photo
- **Unit/labels:** Coachmen **Freelander** Class C motorhome on Ford chassis; “FREELANDER by Coachmen” visible on front cap.
- **Visible damage:** At the **upper driver-side/front cabover corner**, the fiberglass/side cap corner area appears **cracked, wrinkled, or separated** near the roof/side transition. The vertical corner seam/trim shows **staining/discoloration** suggesting water runoff or possible sealant failure. No obvious damage to windshield, front grille, headlamp, or marker lights i
Human interpretation • confidence 0.00
parts-photo
- **Visible damage/condition:** No physical RV damage or failed part is visible in this image. Photo mainly shows a printed repair/work order on a dark textured surface; no component close-up or defect evidence.
- **Parts/components shown:** Paper work order with staple; no RV parts/components shown.
- **Readable document text:**
- Dealer appears to be **Tri-Am RV Center**
- **W/O: 25674**
- Appointment date: **26 JUN 2025, 09:00am**
- Customer name visible: **PETERSON, ROBERT**
Human interpretation • confidence 0.00
parts-photo
- **Visible item:** Close-up of a Ford chassis/door-jamb certification/VIN label on a white vehicle body panel; black door-latch/trim component visible at left.
- **Damage observed:** No clear physical damage shown. Label and surrounding painted surface appear intact aside from normal glare/blur; no broken part or repair condition visible.
- **Readable label text (partial):**
- “INCOMPLETE VEHICLE MFD. BY FORD MOTOR CO.”
- Date: **03/23**
- Front GAWR: **2268 kg / 5000 lb**
- Tire: **LT2
Human interpretation • confidence 0.00
parts-photo
Visible Coachmen Freelander motorhome exterior, passenger side/front cab area.
- **Visible components:** sidewall, entry door/window, cab door/mirror, cabover/roof transition, awning roller/tube along roof edge, black vertical awning arm/support, exterior graphics/decals, compartment doors.
- **Visible damage/condition:** no clear catastrophic damage visible. Possible wrinkling/creasing or panel distortion on the lower front coach side panel behind the cab/near the vertical seam; light scuffs/d
Human interpretation • confidence 0.00
parts-photo
- **Visible unit/area:** Rear exterior of a **Freelander by Coachmen** motorhome/RV.
- **Possible damage/issue:** A long **white/gray horizontal trim/rail piece at the upper rear roofline** appears raised/loose or not fully seated, with visible screw holes along it. No clear cracks or impact damage visible elsewhere from this distance.
- **Components visible:** Rear ladder, rear window, upper marker/clearance lights, center high-mounted brake/camera/light area, rear tail lamps, bumper, hitch, ci
Human interpretation • confidence 0.00
parts-photo
- **Visible item/component:** Close-up of a silver/gray manufacturer information label with barcode mounted on a white RV body/jamb area, near a black rubber seal/trim piece.
- **Visible text/labels:** Partial label text includes barcode, possible ID “FLP43123” (partially cut off), “DRY WEIGHT: 10480 LBS,” “RECREATIONAL VEHICLE OVERALL…,” and “LENGTH 26'0" AS MANUFACTURED:” (partial/rotated).
- **Damage/condition:** No clear structural damage visible. Minor dirt/debris specks and small rust-colo
Human interpretation • confidence 0.00
parts-photo
Visible item: electronic control/alarm module with exposed green PCB in black plastic housing, connected to colored wires (green, purple, yellow, pink). White multi-pin connector present but not populated.
Labels/text:
- “EQ#3425”
- “American Technology Components Inc.”
- “AT-MSP-096”
- “WO:157285”
- “REV: A”
- “Made in the USA”
- Background document partially reads: “HAVE AN ALARM THAT GOES OFF FOR THE JACKS BEING DOWN CHECK AND …”
Visible condition/damage:
- No obvious burned components or b
Human interpretation • confidence 0.00
parts-photo
Visible image shows the rear/passenger-side exterior of a Coachmen Freelander motorhome.
- **Visible components:** rear wall, rear access/egress window, exterior roof ladder, rear bumper/hitch area, taillight, side wall, side window, storage compartment doors, awning/awning roller and rear awning bracket, roof edge/corner trim, marker lights.
- **Damage observed:** No clear break, crack, missing part, or deformation is obvious from this wide photo. The area around the rear roof corner/ladder/aw
Human interpretation • confidence 0.00
parts-photo
{
"case_id": "25674",
"file": "IMG_6859.JPG",
"unit": "Coachmen Freelander motorhome/RV",
"visible_area": "Rear and passenger/curb-side exterior, upper rear corner and side wall.",
"visible_damage": "No obvious body-panel damage visible. Possible issue area appears to be the black awning/slide-topper roller or cover at the upper curb-side rear corner; fabric/roller end area is visible and may be the part being referenced, but specific breakage is not clearly shown from this distance.",
Human interpretation • confidence 0.00
parts-photo
- **Visible item:** Partial photo of a printed Tri-Am RV service/repair document on a dark tabletop/surface.
- **Damage shown:** No RV part or physical damage is visible in this image.
- **Parts/components:** None identifiable; this appears to be documentation only.
- **Readable document text:**
- “Tri-Am RV Center of East Tennessee, Inc”
- “1202 IDELL ROAD, BULLS GAP TN 37711”
- “Ph: 877-635-1167 Fax: 423-235-1176”
- “WWW.TRIAMRV.COM”
- Stock Desc: “2023 C COACHMAN FREELANDE
Human interpretation • confidence 0.00
parts-photo
- **Visible subject:** Wide exterior lot photo with multiple RVs; main visible units are a **Coachmen Brookstone** fifth wheel and a **Coachmen Freelander** motorhome.
- **Damage observed:** No clear visible damage, defect, missing part, or repair area identifiable from this distance/angle.
- **Parts/components visible:** RV sidewalls, slide-outs, windows, awning on Freelander, roof A/C units/vents, landing gear/stabilizers, exterior storage doors.
- **Labels/text visible:** “BROOKSTONE,” “Coach
Human interpretation • confidence 0.00
parts-photo
- **Image type:** Photo of printed Tri-Am RV Center work order/repair document; no physical RV damage or parts shown.
- **Dealer / RO linkage:** Tri-Am RV Center of East Tennessee, W/O **25674**, appointment **26 Jun 2025 09:00am**. Matches case ID **25674**.
- **Unit info visible:** 2023 Coachmen Freelander / model **23FS**; serial/VIN shown as **1FDXE4FN7RDD14711**; mileage **0**.
- **Customer concern / claim line:**
- **Job #1 – External**, status **In Progress**: “**CUS HAS NO 110 POWER
Human interpretation • confidence 0.00
parts-photo
- **Visible item/component:** Vehicle/RV instrument cluster dashboard with digital display and gear selector indicator.
- **Readable text:** Odometer reads approximately **009773 mi**. Gear indicator shows **P R N D M 2 1**, with **P** illuminated (park).
- **Damage/condition:** No visible physical damage to the cluster, display, or surrounding trim in this image. Some dust/specks on the surface.
- **Repair/claim context:** Image appears intended to document mileage/vehicle status for the warran
Human interpretation • confidence 0.00
Claim Lines
complaint
CUS HAS NO 110 POWER IN UNIT CHECK AND ADVISE CORRECTION: FOUND THAT THE UNIT HAS LIPO BATTERIES IN UNIT AND CONVERTER IS NOT COMPATIBALE WITH THIS SET UP Labor Code Description Hours Rate Total Z990 DIAG 0 175.00 0.00 Parts Part # Description Qty Price Total JR10071 VINYL INSERT 50' WHT 0 18.89 0.00 Other Services Code Description Qty Price Total SSE SHOP SUPPLIES EXTERNAL 1 0.00 0.00 Subtotal for Job #1: 0.00 Job #2 - External COMPLAINT: CHANGE OIL ON ENGINE CORRECTION: CHANGED OIL Labor Code Description Hours Rate Total Z990 OIL CHANGE 0 175.00 0.00 Parts Part # Description Qty Price Total 1372 OIL FILTER 0 15.29 0.00 5W30 OIL 5W30 QT 0 7.19 0.00 Subtotal for Job #2: 0.00 Job #3 - External COMPLAINT: CS THAT THEY HAVE AN ALARM THAT GOES OFF FOR THE JACKS BEING DOWN CHECK AND ADVISE
needs-review • confidence 0.17
complaint
CUS HAS NO 110 POWER IN UNIT CHECK AND ADVISE CORRECTION: FOUND THAT THE UNIT HAS LIPO BATTERIES IN UNIT AND CONVERTER IS NOT COMPATIBALE WITH THIS SET UP Labor Code Description Hours Rate Total Z990 DIAG 0 175.00 0.00 Parts Part # Description Qty Price Total JR10071 VINYL INSERT 50' WHT 0 18.89 0.00 Other Services Code Description Qty Price Total SSE SHOP SUPPLIES EXTERNAL 1 0.00 0.00 Subtotal for Job #1: 0.00 Job #2 - External COMPLAINT: CHANGE OIL ON ENGINE CORRECTION: CHANGED OIL Labor Code Description Hours Rate Total Z990 OIL CHANGE 0 175.00 0.00 Parts Part # Description Qty Price Total 1372 OIL FILTER 0 15.29 0.00 5W30 OIL 5W30 QT 0 7.19 0.00 Subtotal for Job #2: 0.00 Job #3 - External COMPLAINT: CS THAT THEY HAVE AN ALARM THAT GOES OFF FOR THE JACKS BEING DOWN CHECK AND ADVISE
needs-review • confidence 0.17
complaint
CUS HAS NO 110 POWER IN UNIT CHECK AND ADVISE CORRECTION: FOUND THAT THE UNIT HAS LIPO BATTERIES IN UNIT AND CONVERTER IS NOT COMPATIBALE WITH THIS SET UP Labor Code Description Hours Rate Total Z990 DIAG 0 175.00 0.00 Parts Part # Description Qty Price Total JR10071 VINYL INSERT 50' WHT 0 18.89 0.00 Other Services Code Description Qty Price Total SSE SHOP SUPPLIES EXTERNAL 1 0.00 0.00 Subtotal for Job #1: 0.00 Job #2 - External COMPLAINT: CHANGE OIL ON ENGINE CORRECTION: CHANGED OIL Labor Code Description Hours Rate Total Z990 OIL CHANGE 0 175.00 0.00 Parts Part # Description Qty Price Total 1372 OIL FILTER 0 15.29 0.00 5W30 OIL 5W30 QT 0 7.19 0.00 Subtotal for Job #2: 0.00 Job #3 - External COMPLAINT: CS THAT THEY HAVE AN ALARM THAT GOES OFF FOR THE JACKS BEING DOWN CHECK AND ADVISE
unreviewed • confidence 0.00
correction
FOUND THAT THE UNIT HAS LIPO BATTERIES IN UNIT AND CONVERTER IS NOT COMPATIBALE WITH THIS SET UP Labor Code Description Hours Rate Total Z990 DIAG 0 175.00 0.00 Parts Part # Description Qty Price Total JR10071 VINYL INSERT 50' WHT 0 18.89 0.00 Other Services Code Description Qty Price Total SSE SHOP SUPPLIES EXTERNAL 1 0.00 0.00 Subtotal for
needs-review • confidence 0.06
correction
FOUND THAT THE UNIT HAS LIPO BATTERIES IN UNIT AND CONVERTER IS NOT COMPATIBALE WITH THIS SET UP Labor Code Description Hours Rate Total Z990 DIAG 0 175.00 0.00 Parts Part # Description Qty Price Total JR10071 VINYL INSERT 50' WHT 0 18.89 0.00 Other Services Code Description Qty Price Total SSE SHOP SUPPLIES EXTERNAL 1 0.00 0.00 Subtotal for
needs-review • confidence 0.06
correction
FOUND THAT THE UNIT HAS LIPO BATTERIES IN UNIT AND CONVERTER IS NOT COMPATIBALE WITH THIS SET UP Labor Code Description Hours Rate Total Z990 DIAG 0 175.00 0.00 Parts Part # Description Qty Price Total JR10071 VINYL INSERT 50' WHT 0 18.89 0.00 Other Services Code Description Qty Price Total SSE SHOP SUPPLIES EXTERNAL 1 0.00 0.00 Subtotal for
unreviewed • confidence 0.00
Evidence Thread
Chris Lehnert
dealer_or_external • Jun 26, 2025, 11:06 AM
@Jules E hey i need a price on a control panel for the leveling system on this unit
Jules Elmore
dealer_or_external • Jun 26, 2025, 4:04 PM
@Chris L part number F100087941
$325.99
Jules Elmore
dealer_or_external • Jul 1, 2025, 12:03 PM
@Chris L Part on order PO#17166. Tonya had made a note not to call him before July 31.
Cole Perkins
dealer_or_external • Jul 30, 2025, 12:14 PM
@Chris L I have the board
Claim Files
wo25674.pdf
main-pdf • Jun 26, 2025, 11:05 AM • 399,863 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Parts Ordered- Tri/25674/wo25674.pdf