Claim Detail

parts-photo

RV bathroom shower enclosure shown. - **Visible components:** curved corner shower with frosted sliding glass/acrylic panels, center door handles, vertical aluminum/plastic tracks, lower curved base/threshold, top marble-look header/trim, bathroom ceiling vent/fan and skylight/light above. - **Visible damage/condition:** noticeable dark staining/possible mildew or corrosion along lower door tracks and vertical seams, especially at bottom corners and center track. Lower panel edges show dirt/min

Human interpretation • confidence 0.00

parts-photo

- **Visible area/components:** RV exterior side with white baggage/compartment door, black door frame/seal, two cam latches, lower black textured skirt/sidewall panel, and stabilizer jack/foot on pavement. - **Damage observed:** Long horizontal scuff/scratch abrasion on the lower black exterior skirt/panel, left of center. White scrape marks show through on black surface. No clear crack, hole, or door deformation visible in this photo. - **Labels/text:** Round sticker on compartment door appears

Human interpretation • confidence 0.00

parts-photo

Exterior roadside view of a KZ Sportsmen travel trailer. Visible components include side wall graphics/decals, “SPORTSMEN” and KZ/“EST. 1972” branding, upper black roof/edge trim or rain gutter, entry/window area, storage doors, tandem wheels, lower skirt, and rear utility/vent area. No obvious damage is clearly visible in this photo. The image appears to document the side/roofline area, possibly for parts inquiry related to exterior trim/roof edge or graphics, but the specific failed/damaged p

Human interpretation • confidence 0.00

parts-photo

Visible RV exterior side with two white baggage/compartment doors, black rounded trim/seals, metal cam latches, black lower skirt/rock-guard panel, and a deployed stabilizer jack. Damage noted: a chalk/paint-marked rectangular/irregular scuffed or abraded area on the black lower skirt/rock-guard panel below the compartment doors. Damage appears localized to the black lower exterior panel; compartment doors, latches, and trim look intact in this view. Label/text visible: round sticker on right

Human interpretation • confidence 0.00

parts-photo

- **Visible item/component:** Printed service/work order sheet on a dark textured surface, held with a staple/pin at top-left. - **Damage shown:** No RV damage or defective part is visible in this photo. Image is documentation only. - **Document text visible:** - **W/O:** 25657 - **Appointment Date:** 24 JUN 2025, 10:00am - **Customer:** Kreider, Nora (customer no. 83706) - **Job #1 – External** - **Status:** In Progress - Complaint line starts: “CS THAT THE FRIDGE IS FRE

Human interpretation • confidence 0.00

parts-photo

Visible RV exterior, curb/road side, K-Z Sportsmen trailer. - **Damage/issue visible:** Black horizontal trim/rail above the slide-out/window area appears loose or partially separated at the left end; possible gap/lift at the corner. Upper roof-edge/gutter trim is visible but no clear break confirmed. Minor streaking on white sidewall near upper trim. - **Components shown:** Exterior sidewall, slide-out room/window, black slide-out perimeter trim, upper roof-edge/gutter molding, graphics/decals

Human interpretation • confidence 0.00

parts-photo

- **Unit/labels visible:** KZ RV “Sportsmen” travel trailer/fifth wheel; badge reads “KZ Recreational Vehicles / EST. 1972.” - **Visible area:** Curb/side exterior wall with upper roofline, black roof/side trim or gutter/awning rail, side window, storage compartment doors, decals, wheel area. - **Damage observed:** At the upper front roof/side corner, the black sealant/trim area appears irregular, bunched, or separated. The adjacent roof edge/side rail looks like it may be loose or misaligned ne

Human interpretation • confidence 0.00

parts-photo

- **Visible area/components:** Exterior entry door/sidewall area of a K-Z RV Sportsmen trailer. Black vertical door frame/trim on right, black grab/assist handle across lower portion, latch/handle mounting area visible. - **Labels/text:** - “Sportsmen 231RK” - “KZ Recreational Vehicles” - RVIA compliance seal with serial/label number appears as “S 5633076” - Warranty decal: “TRUE Hitch to Bumper 2 Two-Year Warranty” - **Visible damage/condition:** No major breakage visible. Minor

Human interpretation • confidence 0.00

parts-photo

RV bathroom shower stall interior. Visible components include corner shower pan with drain, glass shower doors/track, molded wall surround with marble pattern, corner shelves/seat ledges, handheld shower hose/head, wall-mounted faucet/mixer with two black knobs, and a small wall-mounted holder/fixture. Visible condition/damage: no clear crack, break, missing part, or active leak visible in this photo. Some discoloration/dark streaking is visible on wall panels, but it may be the printed marble

Human interpretation • confidence 0.00

parts-photo

- **Visible area:** Passenger/side exterior of a K-Z RV/travel trailer, including white sidewall, black roof-edge/gutter/trim, slide/window area, rear ladder, rear marker light, utility vent/access panel, stabilizer jack area, and exterior graphics. - **Damage observed:** No obvious major structural damage visible. A small dark vertical mark/scratch is visible high on the white sidewall just below the upper black roof-edge trim. Upper black trim/rail appears generally intact from this angle; any

Human interpretation • confidence 0.00

parts-photo

Visible claim evidence for case 25657 / IMG_6672.JPG: - **Area shown:** Front/side lower overhang area of a K-Z RV/fifth wheel, next to a pickup truck tailgate/taillight. A large exterior baggage/storage compartment door is open. - **Visible damage:** White fiberglass/gelcoat sidewall above the open compartment door shows a long wavy horizontal distortion/crease with reflective rippling, consistent with panel denting, buckling, or delamination. Damage is concentrated just under the dark undersi

Human interpretation • confidence 0.00

parts-photo

Image shows exterior upper/front corner area of a K-Z RV/fifth-wheel body, viewed from below beside a pickup bed. - **Visible damage/condition:** At the top roof-to-side/front-cap corner, black trim/sealant appears loose, torn, or bunched up at the corner seam. Possible separation or failed seal at the roof edge/corner molding. No large body panel crack is clearly visible from this angle. - **Parts/components visible:** White fiberglass front cap/sidewall, roof edge/corner trim or molding, blac

Human interpretation • confidence 0.00

parts-photo

{ "case_id": "25657", "file": "IMG_6678.JPG", "view": "Rear exterior of K-Z Sportsmen RV/travel trailer.", "visible_damage": "Top rear roof-to-wall edge/black termination trim appears uneven/wavy. At the upper right rear corner, the white roof membrane or cap edge looks lifted/curled with possible trim/sealant separation. Damage is not clearly visible elsewhere.", "visible_components": [ "rear ladder, left side", "black roof/rear termination rail with screws", "rear clearan

Human interpretation • confidence 0.00

parts-photo

- **Visible damage/component:** No RV component or damage is visible. Image mainly shows a dark textured surface/background and a printed service/work order. - **Document text captured:** Tri-Am RV Center of East Tennessee, Inc., 1202 Idell Road, Bulls Gap TN 37711; phone 877-635-1167; website triamrv.com. - **Unit info:** Stock #9847; “2020 FW KZ-RV SPORTSMEN 231RK”; Model 231RK; Serial/VIN appears **4EZFS2529L5012907**; mileage 0; key #2000. - **Customer/date:** Appointment date **24 JUN 2025*

Human interpretation • confidence 0.00

parts-photo

Image shows rear/driver-side upper exterior of a K-Z Sportsmen travel trailer. - **Visible damage:** Apparent damage at the upper rear roof corner/edge near the ladder: roof edge trim/sealant or membrane appears torn, lifted, or crushed at the corner. Possible separation along the roof-to-side molding in that area. No obvious damage to ladder, lights, windows, or bumper visible. - **Components visible:** Rear ladder, roof edge/corner molding, rear wall, side wall, clearance lights, taillights,

Human interpretation • confidence 0.00

parts-photo

Image shows exterior front/nose cap area of a K-Z Sportsmen RV/fifth wheel over a pickup bed. - Visible components: white fiberglass front cap, large “SPORTSMEN” front decal, KZ “EST. 1972” badge/decal, blue/gray front graphics, amber roof/marker light, side wall/entry area partially visible. - Visible text/labels: “SPORTSMEN”; “KZ Recreational Vehicles”; “EST. 1972”. - Damage observed: no clear structural damage visible from this photo. Possible minor surface scuffs/shadowing on lower front ca

Human interpretation • confidence 0.00

parts-photo

- **Visible unit/area:** K-Z RV “Sportsmen” fifth wheel/travel trailer, front passenger-side upper corner/roof radius area, near front cap-to-sidewall transition. - **Observed damage/condition:** A black exterior trim/rail or sealant piece at the top front corner appears lifted, separated, or loose at the roof/side seam. Possible gap/misalignment at the curved roof-edge molding. No clear large crack in fiberglass visible from this distance. - **Relevant components:** Front cap, sidewall, roo

Human interpretation • confidence 0.00

parts-photo

Image shows an RV dealership/storage lot with a white K-Z “Sportsmen” fifth-wheel/travel trailer hitched to or parked near a white pickup truck. Visible components include side entry door, side window, graphics/decals, dual axles/wheels, roof vents/AC covers, ladder, and exterior storage doors. No clear warranty-related damage or failed part is visible from this distance. Labels/text visible: “Sportsmen” on the RV side; “Landmark” on another RV in background. No document/screenshot text or part

Human interpretation • confidence 0.00

parts-photo

**Image review (IMG_6683.JPG, case 25657):** - **Visible area:** Exterior front/side of a K-Z RV fifth wheel/travel trailer hitched to a white Ford pickup. - **Components shown:** Front cap/sidewall, roof edge/gutter trim, black awning arm/assembly on side, exterior window, lower baggage/utility doors, landing jack, graphics/decals. - **Possible damage/issue:** At the upper front roof/side seam, a black trim/gutter/end piece appears slightly lifted or protruding, with a dark line/strip running

Human interpretation • confidence 0.00

parts-photo

- **Visible unit/labels:** K-Z **Sportsmen** RV/travel trailer/toy hauler. Decals visible: “SPORTSMEN,” “KZ,” “EST. 1972,” and small “Climate”/badge stickers near entry area. - **Visible components:** Rear/side exterior wall, roof edge/roof radius trim, upper corner molding, rear ladder, rear cargo rack with spare tire, clearance lights, tail light, side entry door, awning/awning roller and arms, exterior windows. - **Damage observed:** At the **upper rear/side roof corner** near the vertical co

Human interpretation • confidence 0.00

parts-photo

Visible K-Z RV exterior side, model branding “SPORTSMEN” with “EST. KZ Recreational Vehicles 1972.” - **Visible damage/condition:** Upper curb-side/front roof-edge area appears irregular: black roof/side trim or awning/gutter rail near the top right looks wavy, misaligned, or possibly pulled loose at the corner/end. Image glare makes confirmation limited. No obvious damage visible to windows, baggage doors, decals, or lower sidewall. - **Parts/components shown:** Exterior sidewall, roof-edge

Human interpretation • confidence 0.00

parts-photo

Visible RV exterior, curb/entry side, K-Z Sportsmen travel trailer. - **Visible damage/condition:** Along the upper side/roof edge, the black awning/roof rail area appears uneven or bowed in places, with possible separation/warping near the front/right upper section. No clear cracks or impact damage visible on sidewall panels from this distance. - **Parts/components shown:** Power/manual awning assembly or awning rail/roller area, roof edge molding/gutter trim, exterior sidewall, entry door wit

Human interpretation • confidence 0.00

parts-photo

- **Visible component:** RV sink/shower/tub basin floor with a round metal drain assembly/strainer. - **Damage observed:** Thin crack in the basin surface extending from the drain area toward the right. Possible small chip/opening at the crack start near the drain lip. Water is pooled around the drain, making the crack easier to see. - **Condition/context:** Surface appears off-white textured fiberglass/plastic; drain ring shows normal wear/discoloration. - **Labels/text:** No visible labels, pa

Human interpretation • confidence 0.00

parts-photo

Close-up of RV plumbing/wiring area inside cabinetry or underfloor. - **Visible components:** Black ABS drain/pipe/fitting connected to a white plastic plumbing fitting/valve/adapter; blue painter’s tape wrapped around the white part; nearby bundled multi-color electrical wires with zip tie; wood framing/panel behind. - **Visible damage/condition:** Joint between black fitting and white component shows dark staining, white residue, and apparent sealant/debris buildup. The black retaining/collar

Human interpretation • confidence 0.00