Claim explorer / evidence thread
Claim 25635
TRI 1202 • Ashlee • Paid • forest-river
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 36
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
36
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
20
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Oct 31, 2026, 2:52 AM.
Indexed evidence
1 docs / 0 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25635/requested photo for line 3.jpg
Timeline
First seen May 7, 2026, 5:05 AM • last seen Oct 31, 2026, 2:52 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
56 indexed side comments on this claim.
Latest visible thread signal
Dec 26, 2025, 11:08 AM • processor • done
Role mix
Dealer 0 • OEM 0 • Processor 43
Decision cues
Denial signals 0 • info / missing-doc asks 11 • approval signals 3
Best move
Work missing-doc or reply asks first from the thread.
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Images
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Claim Lines
complaint
CS THAT THE BLACK TANK FLUSH SYSTEM IS LEAKING WHEN WATER IS HOOKED UP LEAKING ON OPPOSITE SIDE WHERE HOSES GO INTO TANK
needs-review • confidence 0.23
complaint
CS THAT THE BLACK TANK FLUSH SYSTEM IS LEAKING WHEN WATER IS HOOKED UP LEAKING ON OPPOSITE SIDE WHERE HOSES GO INTO TANK
needs-review • confidence 0.23
complaint
CS THAT THE BLACK TANK FLUSH SYSTEM IS LEAKING WHEN WATER IS HOOKED UP LEAKING ON OPPOSITE SIDE WHERE HOSES GO INTO TANK
needs-review • confidence 0.09
cause
THE FITTING IS LEAKING AT THE TANK
needs-review • confidence 0.20
cause
THE FITTING IS LEAKING AT THE TANK
needs-review • confidence 0.20
cause
THE FITTING IS LEAKING AT THE TANK
needs-review • confidence 0.06
correction
CUT LINES, REMOVE FITTING AND REPLACE, RETAPE AND HOOK LINE BACK ADCOX, JAMES Customer #: 57896 TOGETHER
needs-review • confidence 0.20
correction
CUT LINES, REMOVE FITTING AND REPLACE, RETAPE AND HOOK LINE BACK ADCOX, JAMES Customer #: 57896 TOGETHER
needs-review • confidence 0.20
correction
CUT LINES, REMOVE FITTING AND REPLACE, RETAPE AND HOOK LINE BACK ADCOX, JAMES Customer #: 57896 TOGETHER
needs-review • confidence 0.04
complaint
CS THAT THE WALL UNDER THE TV IN THE SHORT SLIDE HAS A WALL BOARD THAT IS PELLING AND BUBBLEING CHECK AND ADVISE
needs-review • confidence 0.25
complaint
CS THAT THE WALL UNDER THE TV IN THE SHORT SLIDE HAS A WALL BOARD THAT IS PELLING AND BUBBLEING CHECK AND ADVISE
needs-review • confidence 0.25
complaint
CS THAT THE WALL UNDER THE TV IN THE SHORT SLIDE HAS A WALL BOARD THAT IS PELLING AND BUBBLEING CHECK AND ADVISE
needs-review • confidence 0.04
cause
WATER DAMAGE FROM PREVIOUS CLAIM 2249064 WHERE WATER DAMAGED THE STILE ON THAT SIDE OF THE SLIDE OUT
needs-review • confidence 0.30
cause
WATER DAMAGE FROM PREVIOUS CLAIM 2249064 WHERE WATER DAMAGED THE STILE ON THAT SIDE OF THE SLIDE OUT
needs-review • confidence 0.30
cause
WATER DAMAGE FROM PREVIOUS CLAIM 2249064 WHERE WATER DAMAGED THE STILE ON THAT SIDE OF THE SLIDE OUT
needs-review • confidence 0.06
correction
REMOVE AND REPLACE WALL LUAN
needs-review • confidence 0.25
correction
REMOVE AND REPLACE WALL LUAN
needs-review • confidence 0.25
correction
REMOVE AND REPLACE WALL LUAN
needs-review • confidence 0.04
complaint
CITY WATER IS TOUGH TO TURN CHECK AND ADVISE
needs-review • confidence 0.35
complaint
CITY WATER IS TOUGH TO TURN CHECK AND ADVISE
needs-review • confidence 0.35
complaint
CITY WATER IS TOUGH TO TURN CHECK AND ADVISE
needs-review • confidence 0.06
cause
FAULTY WATER CONNECTION, WATER LEAKS FROM THIS CONNECTION
needs-review • confidence 0.35
cause
FAULTY WATER CONNECTION, WATER LEAKS FROM THIS CONNECTION
needs-review • confidence 0.35
cause
FAULTY WATER CONNECTION, WATER LEAKS FROM THIS CONNECTION
needs-review • confidence 0.06
correction
REPLACE CITY WATER CONNECTIONS
needs-review • confidence 0.35
correction
REPLACE CITY WATER CONNECTIONS
needs-review • confidence 0.35
correction
REPLACE CITY WATER CONNECTIONS
needs-review • confidence 0.06
complaint
KITCHEN SINK HAS LOW PRESSURE ON CENTER SETTING ONLY CHECK AND ADVISE
needs-review • confidence 0.23
complaint
KITCHEN SINK HAS LOW PRESSURE ON CENTER SETTING ONLY CHECK AND ADVISE
needs-review • confidence 0.23
complaint
KITCHEN SINK HAS LOW PRESSURE ON CENTER SETTING ONLY CHECK AND ADVISE
needs-review • confidence 0.06
cause
KITCHEN FAUCET IS NOT ALLOWING WATER TO FLOW AS IT SHOULD, FAULTY FAUCET.
needs-review • confidence 0.26
cause
KITCHEN FAUCET IS NOT ALLOWING WATER TO FLOW AS IT SHOULD, FAULTY FAUCET.
needs-review • confidence 0.26
cause
KITCHEN FAUCET IS NOT ALLOWING WATER TO FLOW AS IT SHOULD, FAULTY FAUCET.
needs-review • confidence 0.09
correction
REPLACE KITCHEN FAUCET
needs-review • confidence 0.23
correction
REPLACE KITCHEN FAUCET
needs-review • confidence 0.23
correction
REPLACE KITCHEN FAUCET
needs-review • confidence 0.06
Evidence Thread
Stephanie Kendziorski
processor • Apr 22, 2025, 11:56 AM
done. never received 25100.
Stephanie Kendziorski
processor • May 8, 2025, 9:17 AM
done
Stephanie Kendziorski
processor • May 8, 2025, 10:05 AM
done
Stephanie Kendziorski
processor • May 27, 2025, 3:16 PM
done, we did not have 25153
Stephanie Kendziorski
processor • May 27, 2025, 3:17 PM
done
Stephanie Kendziorski
processor • May 27, 2025, 3:20 PM
done
Stephanie Kendziorski
processor • Jun 4, 2025, 2:52 PM
done
Stephanie Kendziorski
processor • Jun 4, 2025, 2:55 PM
Only had 25254, did not bill others
Stephanie Kendziorski
processor • Jun 10, 2025, 3:47 PM
done
Stephanie Kendziorski
processor • Jun 20, 2025, 12:10 PM
We've never received 25048, did not bill.
Ashlee Olsen
processor • Jun 26, 2025, 4:15 PM
submitted PA#2348157
Ashlee Olsen
processor • Jun 27, 2025, 4:21 PM
submitted PA#2349581
Ashlee Olsen
processor • Jun 30, 2025, 12:01 PM
@Stephanie D FR feedback WO 25635:
Job 1: Is this leaking from the tank fitting, or fitting?
job 3: The vendor requires photos of the complete part, removed, showing part number on the back. It will also need to be returned to vendor for testing.
Job 4: It is very possible that the customer will have low water pressure in the kitchen sink, due to how much water is escaping through the city water fill in line 3. Please confirm there is or is not a gasket, and that will help determine this defect, thank you.
Stephanie Davis
dealer_or_external • Jun 30, 2025, 2:48 PM
@Ashlee O Line 1 it is leaking from the glue in fitting
Line 3 attached photos
Line 4 no there is no gasket. Pressure is great in the bathroom and the kitchen faucet is very weak with the water coming from it.
Ashlee Olsen
processor • Jun 30, 2025, 4:34 PM
Notes added. Thank you!
Ashlee Olsen
processor • Jul 1, 2025, 12:02 PM
approved
job 1 .5
job 2 .75 Auth .75 as goodwill to replace water damaged panel shown in photo.
job 3 .3 Authorized PENDING PART RETURN AND TESTING
job 4 .5
Stephanie Davis
dealer_or_external • Jul 1, 2025, 3:50 PM
@Jules E Approved to order parts for
line 2 wall Luan
line 3 city water connection (this is a return part)
line 4 kitchen faucet
Stephanie Kendziorski
processor • Jul 2, 2025, 10:58 AM
Done
Jules Elmore
dealer_or_external • Jul 2, 2025, 12:48 PM
@Stephanie D PARTS ON ORDER PO17171.
Stephanie Davis
dealer_or_external • Jul 2, 2025, 2:37 PM
@Jules E I will need a black tank flush for line 1
Jules Elmore
dealer_or_external • Jul 2, 2025, 3:05 PM
@Stephanie D We have these in stock. I just ordered some from Forest River.
Stephanie Davis
dealer_or_external • Jul 3, 2025, 9:44 AM
The part pulled is not the correct part. Cole is going to show you like he did me to verify the correct part!
Stephanie Kendziorski
processor • Jul 16, 2025, 9:58 AM
25179 was not received here
Stephanie Kendziorski
processor • Jul 16, 2025, 10:05 AM
25179 was not received here, did not bill. Stephanie at dealership had worked this before we started.
Stephanie Kendziorski
processor • Jul 16, 2025, 10:05 AM
done
Stephanie Davis
dealer_or_external • Jul 16, 2025, 1:56 PM
@Ashlee O Could we reach out to FR and see if they will give us an allowance to allow the customer to pick out a faucet? This has been an open order for 14 days now and they have a trip coming up to my understanding. We as a team have a feeling, they are going to get nasty over this soon. I appreciate it!
Stephanie Kendziorski
processor • Jul 17, 2025, 2:09 PM
done
Stephanie Kendziorski
processor • Jul 25, 2025, 10:34 AM
done
Ashlee Olsen
processor • Jul 30, 2025, 1:41 PM
submitted C#2349581
Ashlee Olsen
processor • Aug 4, 2025, 1:09 PM
@Stephanie D WO 25635 FR feedback: Must return part for warranty consideration. UPS label can be created and printed directly from claim in Dealer Connect, and part returned along with a copy of the part tag.
Stephanie Davis
dealer_or_external • Aug 5, 2025, 8:59 AM
I will add the tracking info in the photos, looks like they should be receiving this part soon! Sorry I didn't add this.
Stephanie Davis
dealer_or_external • Aug 5, 2025, 9:03 AM
@Ashlee O Question, should I move this from parts return folder to another folder when I add what I need to?
Ashlee Olsen
processor • Aug 5, 2025, 12:25 PM
Hi! You can tag me and let me know the part was returned, attach the return label, and I will move the folder once I attach the label to the manufacture feedback
Ashlee Olsen
processor • Aug 7, 2025, 5:28 PM
@Stephanie D
08/06/2025kpickett@forestriverinc.comThe water fill for line 3 was returned. But the faucet was not returned. The faucet must be returned for warranty consideration.
Stephanie Davis
dealer_or_external • Aug 8, 2025, 2:52 PM
Ashlee, I have attached a copy of the tracking for the faucet to go back! It will probably not leave here until first of the week.
Stephanie Kendziorski
processor • Aug 19, 2025, 3:14 PM
done
Stephanie Kendziorski
processor • Aug 22, 2025, 1:39 PM
done
Ashlee Olsen
processor • Aug 26, 2025, 1:33 PM
paid $839.18 8/19 check #3021183
Stephanie Kendziorski
processor • Sep 5, 2025, 1:03 PM
done
Stephanie Kendziorski
processor • Sep 9, 2025, 8:52 AM
done
Stephanie Kendziorski
processor • Sep 17, 2025, 11:22 AM
done
Stephanie Kendziorski
processor • Sep 26, 2025, 9:41 AM
done
Stephanie Kendziorski
processor • Oct 1, 2025, 9:44 AM
done
Stephanie Davis
dealer_or_external • Oct 2, 2025, 2:58 PM
@Heidi H Hey! Just making a note on this one about the $9.39. This was for folder 25868 where we missed the shipping.
Stephanie Davis
dealer_or_external • Oct 2, 2025, 2:59 PM
@Stephanie K I sent the above message to the wrong person, it was meant for you!
Stephanie Kendziorski
processor • Oct 21, 2025, 9:11 AM
done
Stephanie Kendziorski
processor • Oct 30, 2025, 11:23 AM
done
Stephanie Davis
dealer_or_external • Oct 30, 2025, 2:47 PM
@Stephanie K We finally received the check for this one!!!
Stephanie Kendziorski
processor • Nov 3, 2025, 10:58 AM
done
Stephanie Kendziorski
processor • Nov 7, 2025, 12:31 PM
done
Stephanie Kendziorski
processor • Nov 17, 2025, 10:05 AM
done
Stephanie Kendziorski
processor • Dec 3, 2025, 9:32 AM
done
Stephanie Kendziorski
processor • Dec 3, 2025, 9:36 AM
done
Stephanie Kendziorski
processor • Dec 23, 2025, 12:37 PM
done
Stephanie Kendziorski
processor • Dec 23, 2025, 12:45 PM
done
Stephanie Kendziorski
processor • Dec 26, 2025, 11:08 AM
done
Claim Files
25579,25666,25508,25885,25728,25870,25783,25635 PD CHECK.pdf
pdf • Sep 5, 2025, 9:21 AM • 479,095 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2025/Forest River 2025/25579,25666,25508,25885,25728,25870,25783,25635 PD CHECK.pdf