Claim explorer / evidence thread
Claim 25635
TRI 1202 • Ashlee • Paid • forest-river
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
Warranty deadline timeline
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Analyzed
Completed stage
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Payment Due
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Resolved
Overdue / escalation ready
58d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
58 days open in the visible workflow.
Recommended Action
Escalate to State
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US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
6
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jul 3, 2026, 2:52 AM.
Indexed evidence
1 docs / 0 images
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Cross-reference base
Available
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Witness verification
Human verification required
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AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
58 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25635/requested photo for line 3.jpg
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jul 3, 2026, 2:52 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
20 indexed side comments on this claim.
Latest visible thread signal
Aug 26, 2025, 1:33 PM • processor • paid $839.18 8/19 check #3021183
Role mix
Dealer 0 • OEM 0 • Processor 10
Decision cues
Denial signals 0 • info / missing-doc asks 11 • approval signals 3
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Evidence Thread
Ashlee Olsen
processor • Jun 26, 2025, 4:15 PM
submitted PA#2348157
Ashlee Olsen
processor • Jun 27, 2025, 4:21 PM
submitted PA#2349581
Ashlee Olsen
processor • Jun 30, 2025, 12:01 PM
@Stephanie D FR feedback WO 25635:
Job 1: Is this leaking from the tank fitting, or fitting?
job 3: The vendor requires photos of the complete part, removed, showing part number on the back. It will also need to be returned to vendor for testing.
Job 4: It is very possible that the customer will have low water pressure in the kitchen sink, due to how much water is escaping through the city water fill in line 3. Please confirm there is or is not a gasket, and that will help determine this defect, thank you.
Stephanie Davis
dealer_or_external • Jun 30, 2025, 2:48 PM
@Ashlee O Line 1 it is leaking from the glue in fitting
Line 3 attached photos
Line 4 no there is no gasket. Pressure is great in the bathroom and the kitchen faucet is very weak with the water coming from it.
Ashlee Olsen
processor • Jun 30, 2025, 4:34 PM
Notes added. Thank you!
Ashlee Olsen
processor • Jul 1, 2025, 12:02 PM
approved
job 1 .5
job 2 .75 Auth .75 as goodwill to replace water damaged panel shown in photo.
job 3 .3 Authorized PENDING PART RETURN AND TESTING
job 4 .5
Stephanie Davis
dealer_or_external • Jul 1, 2025, 3:50 PM
@Jules E Approved to order parts for
line 2 wall Luan
line 3 city water connection (this is a return part)
line 4 kitchen faucet
Jules Elmore
dealer_or_external • Jul 2, 2025, 12:48 PM
@Stephanie D PARTS ON ORDER PO17171.
Stephanie Davis
dealer_or_external • Jul 2, 2025, 2:37 PM
@Jules E I will need a black tank flush for line 1
Jules Elmore
dealer_or_external • Jul 2, 2025, 3:05 PM
@Stephanie D We have these in stock. I just ordered some from Forest River.
Stephanie Davis
dealer_or_external • Jul 3, 2025, 9:44 AM
The part pulled is not the correct part. Cole is going to show you like he did me to verify the correct part!
Stephanie Davis
dealer_or_external • Jul 16, 2025, 1:56 PM
@Ashlee O Could we reach out to FR and see if they will give us an allowance to allow the customer to pick out a faucet? This has been an open order for 14 days now and they have a trip coming up to my understanding. We as a team have a feeling, they are going to get nasty over this soon. I appreciate it!
Ashlee Olsen
processor • Jul 30, 2025, 1:41 PM
submitted C#2349581
Ashlee Olsen
processor • Aug 4, 2025, 1:09 PM
@Stephanie D WO 25635 FR feedback: Must return part for warranty consideration. UPS label can be created and printed directly from claim in Dealer Connect, and part returned along with a copy of the part tag.
Stephanie Davis
dealer_or_external • Aug 5, 2025, 8:59 AM
I will add the tracking info in the photos, looks like they should be receiving this part soon! Sorry I didn't add this.
Stephanie Davis
dealer_or_external • Aug 5, 2025, 9:03 AM
@Ashlee O Question, should I move this from parts return folder to another folder when I add what I need to?
Ashlee Olsen
processor • Aug 5, 2025, 12:25 PM
Hi! You can tag me and let me know the part was returned, attach the return label, and I will move the folder once I attach the label to the manufacture feedback
Ashlee Olsen
processor • Aug 7, 2025, 5:28 PM
@Stephanie D
08/06/2025kpickett@forestriverinc.comThe water fill for line 3 was returned. But the faucet was not returned. The faucet must be returned for warranty consideration.
Stephanie Davis
dealer_or_external • Aug 8, 2025, 2:52 PM
Ashlee, I have attached a copy of the tracking for the faucet to go back! It will probably not leave here until first of the week.
Ashlee Olsen
processor • Aug 26, 2025, 1:33 PM
paid $839.18 8/19 check #3021183
Claim Files
25579,25666,25508,25885,25728,25870,25783,25635 PD CHECK.pdf
pdf • Sep 5, 2025, 9:21 AM • 479,095 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2025/Forest River 2025/25579,25666,25508,25885,25728,25870,25783,25635 PD CHECK.pdf