Claim explorer / evidence thread
Claim 25632
TRI 1202 • Ashlee • Paid • forest-river
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 30
Warranty deadline timeline
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Uploaded
Completed stage
118d elapsed • 0d remaining
Analyzed
Completed stage
118d elapsed • 0d remaining
Awaiting OEM
Completed stage
118d elapsed • 0d remaining
Auto-Approved
Completed stage
118d elapsed • 0d remaining
Payment Due
Completed stage
118d elapsed • 0d remaining
Escalation Eligible
Completed stage
118d elapsed • 0d remaining
Resolved
Overdue / escalation ready
118d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
30
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
118 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
9
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Aug 31, 2026, 2:52 AM.
Indexed evidence
0 docs / 0 images
No indexed documents or images are available for a dispute-ready bundle yet.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
118 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25632/thumbnail_IMG_5936.jpg
Timeline
First seen May 7, 2026, 5:05 AM • last seen Aug 31, 2026, 2:52 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
19 indexed side comments on this claim.
Latest visible thread signal
Aug 11, 2025, 1:17 PM • processor • paid $431.94 8/5 check #3012716
Role mix
Dealer 0 • OEM 0 • Processor 5
Decision cues
Denial signals 2 • info / missing-doc asks 7 • approval signals 2
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Work missing-doc or reply asks first from the thread.
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Images
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Claim Lines
complaint
CAP FOR INSIDE FRIDGE THIS COVERS THE SCREW ON THE INSIDE OF THE FRIDGE WILLIS, JANET Customer #: 92645
needs-review • confidence 0.09
cause
SCREW CAP COVER MISSING INSIDE THE FRIDGE
needs-review • confidence 0.09
correction
REPLACE SCREW CAP COVER
needs-review • confidence 0.03
complaint
BROWN SPOT EXTERIOR ACROSS THE BACK OF THE UNIT CORRECTION: FOREST RIVER DENIED TRIAM COVERED Subtotal for Job #3: 0.00 Job #4 - Warranty COMPLAINT: BACK BUMPER HAS A SMALL SCRATCH
needs-review • confidence 0.23
cause
PAINT HAS CHIPPED OFF ON THE BUMPER ON BOTH SIDES OF THE UNIT
needs-review • confidence 0.17
correction
DENIED BY FOREST RIVER TRIAM COVERED Page 1 of 5 © 2025 Integrated Dealer Systems *25632* W/O: 25632 Subtotal for
needs-review • confidence 0.20
complaint
THE FAN MAKES A NOISE THE ENTIRE TIME IT RUNS IN THE BATHROOM
needs-review • confidence 0.06
cause
MOTOR ON THE FAN IS FAULTY AND MAKING A NOISE WHILE FAN IS ON
needs-review • confidence 0.03
correction
REPLACE THE MOTOR ON FAN
needs-review • confidence 0.03
complaint
INTERIOR MOLDING COMING DOWN AT THE ENTRY DOOR
needs-review • confidence 0.20
cause
TRIM CAME LOOSE
needs-review • confidence 0.23
correction
RESECURE TRIM BACK IN PLACE
needs-review • confidence 0.20
complaint
DARK BROWN MOLDING ABOVE THE KITCHEN SINK IS COMING DOWN
needs-review • confidence 0.17
cause
MOLDING CAME LOOSE
needs-review • confidence 0.08
correction
RESECURE BACK IN PROPER PLACE
needs-review • confidence 0.03
complaint
ONE OF THE HOOKS BY THE ENTRY DOOR FOR KEYS DOES NOT WORK
needs-review • confidence 0.17
cause
MAGNET PULLED OUT OF THE HOOK AND IT WILL NOT STAY IN PLACE NOW
needs-review • confidence 0.17
correction
REPLACE MAGNET KEY HOOK Page 2 of 5 © 2025 Integrated Dealer Systems *25632*
needs-review • confidence 0.20
complaint
SCREEN DOOR IS HARD TO LATCH CUST STATED HE HAS TO SLAM THIS DOOR *25632* CORRECTION: TECH FOUND NO ISSUE Subtotal for Job #11: 0.00 Job #12 - Warranty BLACK TANK LEAKING INTO THE NDS COMPARTMENT AREA CUST SAID THE TANKS MAY HAVE A SMALL AMOUNT IN THE TANKS BUT NOT FULL Subtotal for Job #12: 0.00 Job #13 - Warranty COMPLAINT: CUST DOES NOT HAVE THE ENDS FOR THE RAIL AT TOP THAT ALLOW THE WATER TO DRIP OFF THE UNIT. WATER JUST RUNS DOWN THE UNIT
needs-review • confidence 0.17
cause
GUTTER ENDS NOT ON UNIT, PLEASE ADVISE IF THIS IS TO BE ON THE UNIT. IF SO, THEY ARE ALL MISSING WILLIS, JANET Customer #: 92645
needs-review • confidence 0.03
correction
REPLACE ALL GUTTER ENDS FOR WATER TO DRAIN OFF THE UNIT, THIS IS 4 ENDS
needs-review • confidence 0.08
complaint
MISSING A FRONT HUB CAP, CAME OFF WHILE CUSTOMER WAS TRAVELING.
needs-review • confidence 0.20
cause
HUB CAP CAME LOOSE AND RELEASED FROM THE WHEEL
needs-review • confidence 0.17
correction
REPLACE THE HUB CAP Page 3 of 5 © 2025 Integrated Dealer Systems *25632*
needs-review • confidence 0.20
complaint
WATER DRIPPING FROM UNDER THE SLIDE ROOM
needs-review • confidence 0.17
cause
WATER FITTING LOOSE UNDER THE BED AND THIS IS ALLOWING WATER TO RUN OUT UNDER SLIDE
needs-review • confidence 0.17
correction
WATER FITTING WERE TIGHTEN AND WATER TESTED TO MAKE SURE THERE IS NO MORE WATER DRIPPING
needs-review • confidence 0.17
complaint
LIGHT IN THE BATHROOM STOPPED WORKING
needs-review • confidence 0.17
cause
LIGHT FAULTY, STOPPED WORKING
needs-review • confidence 0.17
correction
LIGHT NEEDS TO BE REPLACED
needs-review • confidence 0.17
Evidence Thread
Stephanie Davis
dealer_or_external • Jun 24, 2025, 3:55 PM
@Ashlee O This WO we are claiming lines:
2,4,6,8,9,10,13,17,18,19
Ashlee Olsen
processor • Jun 24, 2025, 4:43 PM
submitted PA#2345029
Ashlee Olsen
processor • Jun 25, 2025, 12:31 PM
job 4
06/24/2025sbabbitt@forestriverinc.comNot noted on DAF and has been out of Forest Rivers posession since 03/2024. This would have had happened on the lot
job 13
Denied06/24/2025sbabbitt@forestriverinc.comBuilt as designed as we no longer install them with the new rounded roof.
@Stephanie D Hi! This was the feedback received from FR. Let me know if you're ok with it or want to respond.
Stephanie Davis
dealer_or_external • Jun 25, 2025, 5:01 PM
@Ashlee O I am ok with this for those 2 jobs.
Ashlee Olsen
processor • Jun 25, 2025, 5:49 PM
approved
job 2 .1
job 4 denied Not noted on DAF and has been out of Forest Rivers posession since 03/2024. This would have had happened on the lot
job 6 .5
job 8 .1
job 9 .2
job 10 .1
job 13 denied Built as designed as we no longer install them with the new rounded roof.
job 17 .1 NOVCB
job 18 .2
job 19 .2
Stephanie Davis
dealer_or_external • Jun 26, 2025, 10:59 AM
@Jules E Approved to order parts for:
line 1 (we may have this screw cap cover in stock for the fridge)
line 6 fan motor
line 10 magnet key hook
line 17 hub cap
line 19 light
Please let @Chris L or @Cole P know if these parts come in while I am on vacation.
Jules Elmore
dealer_or_external • Jun 26, 2025, 11:30 AM
@Stephanie D Do we have the model of the fan for job 6?
Stephanie Davis
dealer_or_external • Jun 26, 2025, 3:30 PM
@Jules E Tag photo is attached!!
Jules Elmore
dealer_or_external • Jun 27, 2025, 9:07 AM
@Stephanie D I sent in the photo and got this reply:
Yeah unfortunately that tag doesn’t give me much. If you know the model of the vent itself I can find it that way.
Stephanie Davis
dealer_or_external • Jun 27, 2025, 11:19 AM
@Jules E T. Yearout is the tech that done this job and got the photos. May need to get with him and see if he can give more info. I don't know how to access this motor on the vent.
Stephanie Davis
dealer_or_external • Jun 27, 2025, 11:19 AM
He is on a SC at this moment, or I would go ask now!
Jules Elmore
dealer_or_external • Jun 27, 2025, 11:26 AM
@Stephanie D There is a tag that has the model number of the vent itself. I believe that is what he is asking for.
Stephanie Davis
dealer_or_external • Jun 27, 2025, 11:36 AM
@Jules E I have attached a couple of photos of the motor off NTP and the complete fan off FR. Let me know if this helps!
Jules Elmore
dealer_or_external • Jun 27, 2025, 12:48 PM
@Stephanie D FR says that this unit could have one of 2 vents from 2 different vendors. He just wanted to confirm the model number to be sure we get the correct part.
Stephanie Davis
dealer_or_external • Jun 27, 2025, 12:55 PM
Confirmed from 2 tech Heng's is vendor.
Jules Elmore
dealer_or_external • Jun 27, 2025, 1:38 PM
@Stephanie D Parts on order PO#17157. However, on the screw cap cover, FR said those are not parted out per the vendor. I called LCI and she has sent an email to the purchasing department to find out about this. Will let you know.
Jules Elmore
dealer_or_external • Jul 3, 2025, 9:13 AM
@Stephanie D Parts are here for this work order. I have some screw caps in the NTP cart to see if those will fit. Contacted LCI again about this and he stated they did not have these in their inventory system. The case # so I don't lose it is 5986687.
Ashlee Olsen
processor • Jul 30, 2025, 4:41 PM
submitted C#2345029
Ashlee Olsen
processor • Aug 11, 2025, 1:17 PM
paid $431.94 8/5 check #3012716
Claim Files
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