Claim explorer / evidence thread
Claim 25628
TRI 1202 • Ashlee • Parts Inquiry • dometic
risk 0.00
deadline Approaching deadline
images 0
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
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Payment Due
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Escalation Eligible
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Resolved
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AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Approaching deadline
191 days open in the visible workflow.
Recommended Action
Generate OEM Demand Letter
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Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
15
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Apr 23, 2026, 12:32 PM to Oct 31, 2026, 2:54 AM.
Indexed evidence
1 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
191 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/Parts Received- TRI/25628/IMG_6316.JPG
Timeline
First seen Apr 23, 2026, 12:32 PM • last seen Oct 31, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
6 indexed side comments on this claim.
Latest visible thread signal
Jun 20, 2025, 10:33 AM • dealer_or_external • @Jules E thank you
Role mix
Dealer 0 • OEM 0 • Processor 0
Decision cues
Denial signals 0 • info / missing-doc asks 1 • approval signals 0
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Work missing-doc or reply asks first from the thread.
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Images
parts-photo
Image shows the front A-frame/tongue area of a travel trailer.
- **Visible components:** hitch coupler, safety chains, tongue jack/foot, weight-distribution/sway bar, propane tank cover with top access flap, black diamond-plate front panel/storage area, trailer front/side wall.
- **Visible condition/damage:** gray propane tank cover appears heavily weathered/scuffed with surface wear and some deformation/loose flap area. Black diamond-plate panel has scattered white scuffs/scratches. Hitch/A-fr
Human interpretation • confidence 0.00
parts-photo
- **Visible item/context:** Exterior parking-lot photo of RVs/trailers. Main unit appears to be a **Starcraft Launch Ultra Lite** travel trailer being towed by a black pickup.
- **Relevant component:** A **black rooftop A/C unit/shroud** is visible on the front roof area of the Starcraft trailer; likely the Dometic-related component, but no label or model/serial is readable.
- **Damage observed:** No obvious damage is clearly visible from this distance. A/C shroud appears intact; no cracks, miss
Human interpretation • confidence 0.00
parts-photo
Visible repair context: Front A-frame/tongue area of a travel trailer while hitched to a tow vehicle. Components visible include coupler, safety chains, 7-way cable, weight-distribution/sway bar, electric tongue jack/landing jack, and black LP/battery/tank cover.
Visible damage/condition:
- The black plastic cover lid/panel on top of the front tank/LP cover appears loose/off-position and possibly warped; several retaining tabs/clips are visible and may be broken or not seated.
- No obvious stru
Human interpretation • confidence 0.00
parts-photo
Visible RV/travel trailer front/side area, branded **STARCRAFT**. A black **Dometic awning assembly/arm and roller** is visible high on the left-side wall, with a small Dometic label on the hardware. Other visible components include front cap, black diamond-plate rock guard, front cargo/battery/propane cover area, amber marker lights, side window/trim, entry/service door edge, tongue frame and safety chain.
Damage is not clearly visible in this image. The awning hardware appears installed and i
Human interpretation • confidence 0.00
parts-photo
- **Visible unit/labels:** Starcraft “Launch Ultra Lite” travel trailer; partial “Starcraft” front badge. Small VIN/spec labels present low on side but unreadable.
- **Visible components:** Curb-side exterior wall, front cap, black lower rock guard, side windows, entry door area, amber clearance/marker lights, roofline/awning area.
- **Observed damage/condition:** At the upper front curb-side roofline, the black awning/roof-edge trim area appears loose/bunched or separated near the front corner.
Human interpretation • confidence 0.00
parts-photo
- **Visible item:** Close-up of a Starcraft vehicle/RV certification/tire information label on a gray surface; image is blurry/partially cut off.
- **Damage:** No visible component damage shown in this photo.
- **Readable label text:** “Starcraft”; “V.I.N./N.I.V”; VIN appears to read **1SABS0BKXG2JR5275** (verify due to blur). Tire info visible: **ST205/75R14C**, rim **14 x 5.5 JJ**, front/central/rear lines.
- **Components/parts:** Vehicle identification/tire placard only; no Dometic appliance
Human interpretation • confidence 0.00
parts-photo
Rear exterior of a Starcraft travel trailer in a lot. Visible components include rear wall, upper marker lights, rear camera/center housing, roof-mounted black appliance/vent shroud (possibly A/C or vent, not clearly identifiable), rear grille/vent, spare tire cover, bumper/cargo rack, tail lights, and license plate.
Visible text/labels: “STARCRAFT” large rear decal; “Camping World” sticker; Tennessee trailer plate “30E837”; cargo rack brand appears “MARKSEN.”
Damage/condition: No obvious exte
Human interpretation • confidence 0.00
parts-photo
- **Image content:** Close-up of a printed RV service/work order on a dark textured surface; no Dometic appliance/part or physical damage is visible.
- **Visible repair context:** Work order **W/O: 25628**, appointment date appears **17 JUN 2025, 10:00am**. Job shown as **“Job #: 1 - External”**, **Status: In Progress**.
- **Complaint/issue text visible:** “**stove top burner assembly not working correctly** …” remainder cut off/unclear.
- **Unit info visible:** Stock description appears to incl
Human interpretation • confidence 0.00
parts-photo
Image shows exterior front/curb side of a Starcraft Launch Ultra Lite travel trailer.
- **Visible components:** Dometic-style awning roller/tube along upper side, black awning arms/brackets, front cap trim, amber clearance light, side window, front diamond-plate rock guard, tongue/propane area.
- **Visible damage:** No clear close-up damage is identifiable in this photo. Awning tube/arms appear present but condition cannot be confirmed from this distance/angle. Exterior sidewall shows minor dir
Human interpretation • confidence 0.00
parts-photo
- **Image type/context:** Photo of a printed service/repair document on a dark textured surface; no appliance/part damage is visible in this image.
- **Visible dealer info:** Tri-Am RV Center of East Tennessee, Inc; 1202 Idell Road, Bulls Gap TN 37711; phone 877-635-1167; fax 423-235-1176; www.triamrv.com.
- **Unit info visible:** 2016 TT Starcraft Launch Ultra Lite 21FBS; Model 21FBS; Serial appears to be **1SABS0BKXG2JR5275**; mileage 0; license **30TE837 TN**.
- **Dates visible:** Date In **1
Human interpretation • confidence 0.00
parts-photo
Visible RV exterior side/rear upper area with a black roofline/awning rail assembly. Near the upper right edge, a black awning-related piece appears loose/protruding downward/outward from the rail/lead area; possible damaged or detached awning end/arm/strap component. A small light-colored spot on the rail nearby may be sealant or a damaged/fastener area, but unclear.
Components visible: RV sidewall with decals, black vertical trim/corner molding, upper awning rail/case area, lower utility/acce
Human interpretation • confidence 0.00
parts-photo
- **Visible items:** Service paperwork/work order with a set of RV/customer keys on top, including key tag.
- **Damage/condition shown:** No physical part damage visible in this photo; image is documentation/ID context only.
- **Key tag:** Handwritten **25628**, year **16**, make **Starcraft**; name appears to be **Clayburn**.
- **Document text visible:**
- **W/O: 25628**
- Appointment date **17 Jun 2025, 10:00am**
- Dealer header: **Tri-Am RV Center of East Tennessee**
- Unit: *
Human interpretation • confidence 0.00
parts-photo
Front of a Starcraft travel trailer. Visible components include the front cap/wall, black diamond-plate lower rock guard, front window with black frame and “STARCRAFT” logo, amber clearance lights, A-frame/tongue area, propane tank cover, jack/battery area, and safety chain.
Damage/condition visible: no obvious Dometic appliance or part is shown. The front wall has light dirt/scuffs and faint streaking; no clear crack, impact, or missing component is identifiable from this angle. The propane co
Human interpretation • confidence 0.00
parts-photo
Visible RV exterior side view. A black awning/roofline rail or awning assembly runs along the upper side near the roof edge; possible end hardware is visible at the right rear area, but damage is not clearly shown in this photo. No obvious cracks, dents, or broken parts are visible from this distance.
Components visible: exterior sidewall, upper roof/gutter trim, black awning/rail hardware, window, side graphics/decals, lower skirt/fender, tandem wheels, rear side utility door/ports.
Labels/te
Human interpretation • confidence 0.00
parts-photo
- **Visible damage/condition:** Exterior RV side shown; no obvious major impact damage. Along the upper roof/side edge, the black awning/roof-edge trim appears uneven/wavy and possibly lifted or loose in spots, especially toward the upper left, but detail is unclear.
- **Parts/components visible:** Travel trailer sidewall, roof edge/gutter/awning rail area, black awning or slide-topper related trim/rail, vertical black trim/arm near slide area, windows, lower skirt, wheels.
- **Labels/text:** La
Human interpretation • confidence 0.00
parts-photo
- **Visible damage:** No clear, close-up damage is identifiable. Sidewall shows wavy reflections/possible surface distortion, but this may be reflection; be conservative. No obvious broken awning part visible.
- **Parts/components shown:** RV/travel trailer sidewall with a **black Dometic-style awning assembly** retracted along upper side, vertical awning support arm/rail at right, round exterior speakers/vents, side window, exterior light/cover, lower service/vent panel, access door.
- **Labels
Human interpretation • confidence 0.00
parts-photo
- **Visible damage:** Upper rear side/roofline area shows a black awning/roof rail or end cap area that appears lifted, misaligned, or partially separated near the rear corner. Some dark streaking/sealant staining is visible below the corner seam. No clear body-panel impact damage visible.
- **Parts/components shown:** Travel trailer rear and side wall, roof edge trim/gutter, rear vertical corner molding, exterior awning/roller/rail assembly along upper side, red clearance lights, tail lamp, rea
Human interpretation • confidence 0.00
parts-photo
- **Visible unit/components:** Starcraft travel trailer, model marking **“21 FBS”** visible near entry side. Passenger-side entry door, windows, roof A/C, rear wall lights, spare tire, side vent, and a black patio awning/roller assembly along the curb side are visible.
- **Visible damage/condition:** The **awning area near the upper front corner/roofline** appears irregular: fabric/trim looks wrinkled or bunched at the top corner, with possible loose/damaged awning fabric or end/rail area. No cl
Human interpretation • confidence 0.00
parts-photo
- **Visible damage:** No clear damage visible. Image is a close-up of a gray textured surface with red panel above; label is partially blurred/cropped.
- **Parts/components shown:** Manufacturer/specification label on an RV/trailer body or appliance-adjacent panel; no Dometic component, failed part, or repair area clearly shown.
- **Readable label text:** “02/16”; “PRESS./COLD INFL.” / “PRES./GONFL FROID”; “PSI/LPC 50”; “KPA 345”; “RIMS/JANTE 14 X 5.5 JJ” partially visible. Additional barcode/da
Human interpretation • confidence 0.00
parts-photo
- **Visible components:** Exterior side/rear corner of a Starcraft “Launch Ultra Lite” travel trailer. Black vertical awning arm/rail or trim assembly with exposed screws is centered; small exterior window/door and amber marker light visible lower right. Round exterior speaker/vent visible upper left.
- **Visible damage:** Minor white scuff/scrape on the lower portion of the black vertical awning arm/trim. No clear cracking, bending, or missing parts visible from this angle. Upper awning/edge ha
Human interpretation • confidence 0.00
parts-photo
- **Visible subject:** Curb/passenger side of a gray Starcraft “Launch Ultra Lite” travel trailer/RV.
- **Likely Dometic component:** Long black roofline-mounted awning/awning case or roller assembly running along the upper sidewall.
- **Visible damage:** No clear physical damage is visible in this photo. Awning rail/case appears installed and mostly straight; end cap area is partially visible but not clearly damaged. Sidewall reflections/graphics may look wavy, but no confirmed cracks, dents, o
Human interpretation • confidence 0.00
parts-photo
- **Visible item:** Atwood Mobile Products / Greenbrier Operations appliance data label on a metal housing, likely an RV propane gas range/cooktop component.
- **Condition/damage:** Heavy surface rust/corrosion, dirt, and debris across the metal panel and label. Label is stained/partly obscured but still partly readable. No clear broken mechanical component visible.
- **Readable label info:**
- Serial #: **52825-60597981**
- Product #: appears **95875675**
- Model #: **RV-1735 BBP?X2** (pa
Human interpretation • confidence 0.00
parts-photo
Exterior curb-side view of a gray travel trailer/RV. Visible components include entry door with window, screen/assist handle, step, side windows, graphics, wheels, exterior vents/ports, and a black roofline awning/awning rail or roller assembly along the upper side.
No clear close-up damage is visible in this photo. The image appears to be an overview/location photo for a Dometic awning or exterior side component inquiry rather than proof of a specific broken part. Awning hardware/upper side ra
Human interpretation • confidence 0.00
parts-photo
Screenshot of Boat & RV Accessories product page for a Dometic/Atwood part. No damaged component is shown; image is a catalog/product listing.
- Visible part: metal RV range/stove burner assembly with long tube and round burner head, described as “Atwood 52717 35 Series Left Burner.”
- Labels/text: “DOMETIC,” “SKU: 52717,” price “$40.62,” stock “Only 1 unit left,” site drvaccessories.com.
- Repair context: appears to document availability/pricing for replacement left burner, likely for a Dometi
Human interpretation • confidence 0.00
Claim Lines
No claim lines loaded
Evidence Thread
Chris Lehnert
dealer_or_external • Jun 17, 2025, 11:02 AM
@Jules E hello i need a price and availability for left and right hand burner tube assembly
Jules Elmore
dealer_or_external • Jun 18, 2025, 1:26 PM
@Chris L The left hand is 52717 $63.99 and the right hand is 52713 $63.99. Meyer has a couple of these in stock. Dometic says once these are gone they are no longer in production.
Chris Lehnert
dealer_or_external • Jun 19, 2025, 12:07 PM
@Jules E hey i got the approval to order the pat for this customer deposit is payed
Jules Elmore
dealer_or_external • Jun 19, 2025, 12:19 PM
@Chris L Parts in the cart at Meyer. Should be here next week.
Jules Elmore
dealer_or_external • Jun 20, 2025, 10:17 AM
@Chris L Parts are here.
Chris Lehnert
dealer_or_external • Jun 20, 2025, 10:33 AM
@Jules E thank you
Claim Files
WO25628.pdf
main-pdf • Jun 17, 2025, 11:01 AM • 386,507 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Parts Received- TRI/25628/WO25628.pdf