Claim explorer / evidence thread
Claim 25606
TRI 1202 • Ashlee • Parts Inquiry • forest-river
risk 0.35
deadline Approaching deadline
images 15
matched 0
Warranty deadline timeline
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Escalation Eligible
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Resolved
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AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
65/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
0
missing_unit_id_photo
Deadline Status
Approaching deadline
178 days open in the visible workflow.
Recommended Action
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Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
10
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 20, 2026, 1:12 AM.
Indexed evidence
1 docs / 15 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.35.
Claim Summary
Evidence summary
images=15; damage=0; unit=0; parts=15; doc=0; gaps=missing_unit_id_photo • Unit 2020 Forest River • VIN 5ZT2RSHC8L3008082
Path
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/25606/wo 25606.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 20, 2026, 1:12 AM
Evidence flags
missing unit id photo
Comment Intelligence
Thread depth
1 indexed side comments on this claim.
Latest visible thread signal
Jun 17, 2025, 11:40 AM • dealer_or_external • @Jules E per tech we have not had a tub of regular bearing grease for a while, I charged out a tube but we need it in stock
Role mix
Dealer 0 • OEM 0 • Processor 0
Decision cues
Denial signals 0 • info / missing-doc asks 1 • approval signals 0
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Jump straight into Dropbox side comments, notes, and support documents.
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See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
- **Visible item/component:** Close-up of an RV vehicle certification/tire information label/decal on a white surface, with a dark/black panel area above it.
- **Visible condition/damage:** The white label/decal surface shows heavy age/weathering with widespread fine cracking/crazing throughout. No broken hardware or structural damage is visible in this image.
- **Readable label text:**
- “DATE: 03/26/2019”
- “RS3008082”
- Partial model/identifier: “19QBG”
- Type line appears to
Human interpretation • confidence 0.00
parts-photo
Exterior passenger/curb side of a Forest River Rockwood Geo Pro travel trailer.
- **Visible components:** Black roofline power/manual awning assembly with roller tube, end caps, wall-mounted support arms/brackets; side wall vents, window, baggage door, wheel/fender, utility panel.
- **Visible damage/concern:** Possible damage at the forward/left awning head/support area: a small light-colored exposed/broken-looking piece or scuff is visible on the black awning arm/bracket near the end cap. Awni
Human interpretation • confidence 0.00
parts-photo
Forest River/Rockwood travel trailer front A-frame/tongue area during service. A technician is working near the coupler/jack area. Visible components include black A-frame, BAL RV Products label, warning labels, front stabilizer/jack post, propane tank cover, battery/utility box area, diamond-plate lower front trim, front cap graphics, amber marker light, and exterior certification/weight labels. “BY ROCKWOOD” branding visible on front cap.
No obvious major body damage is visible in this photo.
Human interpretation • confidence 0.00
parts-photo
Exterior curb/side view of a Forest River Rockwood travel trailer.
- **Visible damage:** Black power awning hardware appears damaged at the forward/visible awning head/end cap area: scuffing/chipped black cover with white exposed marks and possibly a broken/missing lower cap/clip. At the far right roof/upper side edge, a black trim/awning rail or seal piece appears loose/drooping away from the trailer.
- **Components shown:** Awning roller tube/fabric housing, awning support arm and wall mounti
Human interpretation • confidence 0.00
parts-photo
Visible RV exterior, curb/entry side of a Forest River Rockwood/Geo Pro travel trailer.
- **Apparent damage/issue:** Black patio awning assembly is shown along upper sidewall. The **front/left awning end/arm area appears misaligned or partially separated**, with a small loose-looking white/black piece hanging near the awning head. No clear wall cracking or impact damage visible.
- **Components visible:** Power awning roller/tube, awning rail, awning mounting brackets/arms, side entry door edge,
Human interpretation • confidence 0.00
parts-photo
Visible RV exterior, front/driver-side area of a Forest River Rockwood “Geo Pro” travel trailer.
- **Visible damage/condition:** A vertical black exterior trim/molding strip at the front-to-side wall transition appears separated or bowed outward, with a visible light/yellow gap behind it along the seam. Possible seal/adhesive failure at the front cap/sidewall corner. No obvious cracked fiberglass or impact damage visible in this photo.
- **Components shown:** Front cap, sidewall, black corner m
Human interpretation • confidence 0.00
parts-photo
- **Unit shown:** Forest River/Rockwood **Geo Pro** travel trailer, rear curb/side view.
- **Visible components:** rear wall, roof edge/black perimeter trim, rear clearance lights, rear camera/marker housing, ladder, side awning assembly, window, vents, exterior access door, stabilizer jack.
- **Possible issue/damage:** No major collision damage visible. At the **upper rear/side roof corner near the awning/roof edge**, a small black trim/gutter/end-cap area appears irregular/possibly loose or di
Human interpretation • confidence 0.00
parts-photo
Image shows a printed service/repair order lying on a dark textured surface; no RV component or physical damage is visible.
Visible document details:
- Dealer: Tri-Am RV Center of East Tennessee, Inc.
- Address: 1202 Idell Road, Bulls Gap, TN 37711
- Phone: 877-635-1167; website appears as TRIAMRV.COM
- W/O: 25606
- Appointment Date: 13 JUN 2025, Time: 10:00am
- Stock #: 10812
- Unit: Rockwood Geo 2020 / Forest River
- Model: 19QB
- Serial/VIN visible: 5ZT2RSHC8L3008082
- Mileage: 0
- Some sche
Human interpretation • confidence 0.00
parts-photo
- **Visible item:** Close-up of an RV manufacturer/certification label on a Forest River unit, mounted below a dark exterior panel.
- **Condition/damage:** Label surface is heavily weathered/crazed with fine cracking throughout; some dirt/staining along the top edge. Text is still partly legible. No structural damage or separate component damage visible.
- **Readable label text:**
- “MANUFACTURED BY / FABRIQUE PAR: FOREST RIVER, INC.”
- VIN appears to be **5ZT2RSHC8L3008082**
- GVWR/
Human interpretation • confidence 0.00
parts-photo
Image shows printed service/work-order paperwork on a dark textured surface, partially overlapped and stapled.
- **Visible damage/parts:** No RV/component damage visible. No parts shown aside from a staple and paper documents.
- **Document text visible:** “W/O: 25606,” customer appears “COOPER, MICHAEL,” address line includes “ABINGDON, VA,” appointment date “13 JUN 2025.” A job section reads “ROOFING - External…” with checklist items such as “CHECK CAULKING,” “CHECK SKYLIGHTS,” “CHECK ROOF VEN
Human interpretation • confidence 0.00
parts-photo
Visible rear exterior of a Forest River/Rockwood “GEO PRO” travel trailer.
- **Damage visible:** No clear damage, cracks, missing parts, or deformation is evident in this photo. Rear wall, trim, ladder, lights, and decals appear intact from this distance.
- **Components shown:** Rear fiberglass wall, black perimeter trim, roof edge, rear ladder, red clearance/marker lights, rear tail lamps, roof A/C unit visible above roofline, rear bumper/underbody area, license plate bracket.
- **Labels/text:
Human interpretation • confidence 0.00
parts-photo
- **Unit/area shown:** Front/nose of a Forest River Rockwood **Geo Pro** travel trailer, hitched/positioned near a pickup. Front A-frame, tongue jack, propane tank cover, safety chains, front window, marker lights, diamond plate lower guard, and side/front storage door visible.
- **Visible labels/text:** “**GEO PRO**” large front decal; “**BY ROCKWOOD**” below front window.
- **Damage observed:** No clear structural damage visible in this photo. Front cap, window, decals, and lower diamond plate
Human interpretation • confidence 0.00
parts-photo
- **Unit/area shown:** Rear curb-side/top rear corner of a Forest River Rockwood **Geo Pro** travel trailer. Visible rear ladder, roof edge/corner trim, roof-mounted black vent/cover or shroud, awning, entry door, rear/side marker lights.
- **Visible damage/concern:** At the roof/rear corner area near the ladder, the black roof-mounted cover/shroud appears **misaligned or damaged**, with a panel/cover standing up/exposed. The black roof corner/edge trim near the top right rear also looks irregul
Human interpretation • confidence 0.00
parts-photo
RV exterior curb-side view (Forest River/Rockwood “Geo Pro” visible). Image shows entry door, assist handle, window, awning/roofline tube or upper trim, side graphics, wheel/fender, stabilizer/steps area, amber marker light, vent, and exterior access panels.
Visible condition/damage: no clear breakage or missing part is evident from this angle. Upper black awning/roofline component appears continuous; sidewall panels, door, window frames, and graphics appear intact. Any claimed defect is not vi
Human interpretation • confidence 0.00
parts-photo
Exterior passenger-side view of a Forest River Geo Pro trailer.
- **Visible components:** black power awning/roller tube along upper side wall, vertical awning arm/rail near center, windows, amber marker light, round exterior vent/port, open lower storage/utility compartment door.
- **Possible damage/issue:** At the upper right/rear end of the awning area, a loose triangular flap/piece of black/gray material appears to be hanging away from the wall/awning rail. Could be awning fabric/edge trim
Human interpretation • confidence 0.00
Claim Lines
No claim lines loaded
Evidence Thread
Cole Perkins
dealer_or_external • Jun 17, 2025, 11:40 AM
@Jules E per tech we have not had a tub of regular bearing grease for a while, I charged out a tube but we need it in stock
Claim Files
wo 25606.pdf
pdf • Jun 17, 2025, 11:38 AM • 386,493 bytes
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/25606/wo 25606.pdf