Claim explorer / evidence thread
Claim 25548
TRI 1202 • Ashlee • Parts Inquiry • keystone
risk 0.70
deadline Overdue / escalation ready
images 26
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
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Completed stage
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Analyzed
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
Awaiting OEM
Upcoming statutory deadline
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Payment Due
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Escalation Eligible
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Resolved
Upcoming statutory deadline
178d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
30/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
0
missing_unit_id_photo • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Upload Missing Documents
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Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
15
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 20, 2026, 2:56 AM.
Indexed evidence
1 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.70.
Claim Summary
Evidence summary
images=26; damage=0; unit=0; parts=26; doc=0; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2020 Keystone • VIN 4YDT34022LB452146
Path
/home/openclaw/nas/Dropbox/TRI 1202/Parts Received- TRI/25548/IMG_5782.JPG
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 20, 2026, 2:56 AM
Evidence flags
missing unit id photo • damage signal without damage photo
Comment Intelligence
Thread depth
5 indexed side comments on this claim.
Latest visible thread signal
Jun 27, 2025, 3:14 PM • dealer_or_external • @Chris L Parts are here
Role mix
Dealer 0 • OEM 0 • Processor 0
Decision cues
Denial signals 0 • info / missing-doc asks 1 • approval signals 0
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Jump straight into Dropbox side comments, notes, and support documents.
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See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
Rear exterior of Keystone Outback travel trailer.
- **Visible issue/damage:** At the upper rear center, just below the middle red clearance/marker lights, a black component appears damaged/loose or missing its cover. A small black wire/antenna-like piece protrudes to the right. This looks consistent with a rear camera/backup camera mount or related housing, but exact part is unclear from image.
- **Other visible components:** Rear ladder on left, large rear window, multiple red clearance/marker
Human interpretation • confidence 0.00
parts-photo
- **Visible unit/components:** Passenger/curb side of a Keystone **Outback** travel trailer/fifth wheel. Exterior wall, windows, entry door, baggage door, decals, awning arms, awning roller/lead rail, roofline/awning rail visible.
- **Visible damage/condition:** No obvious impact damage to sidewall, windows, door, or decals. Awning area appears to be the focus: the awning fabric/roll along the upper side looks uneven/dirty and possibly bunched or misaligned near the front upper corner, but exact
Human interpretation • confidence 0.00
parts-photo
- **Visible components:** Exterior RV sidewall with decals/badges, black lower skirt/trim, amber side marker/clearance light.
- **Labels/text visible:** “ARCTIC BARRIER,” “HEATED AND INSULATED FOR COLD WEATHER CAMPING,” “OUTBACK,” “340BH,” “Keystone.”
- **Damage observed:** No clear physical damage visible in this image. Decals and marker light appear intact from this angle; no obvious cracks, dents, or missing parts.
- **Repair/parts context:** Image primarily documents unit/model/branding and
Human interpretation • confidence 0.00
parts-photo
- **Visible damage:** No clear/identifiable damage visible in this wide exterior photo. Image is distant and partially backlit, limiting inspection detail.
- **Parts/components visible:** Keystone towable RVs/travel trailers in a dealer lot; front caps, sidewalls/graphics, windows, entry door, A-frame hitch/jack area, propane/battery/tongue area partially visible. White pickup truck parked beside/near trailer.
- **Labels/text visible:** “SPRINTER LIMITED” on right trailer front/side; “OUTBACK” o
Human interpretation • confidence 0.00
parts-photo
- **Visible unit/area:** Curb/passenger side of a Keystone **Outback** travel trailer/fifth wheel. Exterior sidewall, windows, entry door, wheels, roofline/awning area visible.
- **Labels/text:** “**OUTBACK**” and small “by Keystone” logo on sidewall.
- **Parts/components shown:** Long black awning roller/tube and awning arms/brackets along upper sidewall, roof/upper trim edge, side windows, entry door/assist handle, decals, fender/wheels.
- **Visible damage/condition:** No clear structural dama
Human interpretation • confidence 0.00
parts-photo
- **Unit/area shown:** Rear curb-side/driver-side corner of a Keystone **Outback** travel trailer, viewed from rear/side upper corner.
- **Visible components:** Rear ladder, rear cap with red clearance/marker lights, rear window, Keystone RV Company badge, Tennessee trailer plate **TD 40389**, side wall graphics, side window, lower storage/compartment door, rear bumper/hitch structure, awning/roller hardware along upper side.
- **Visible damage/concern:** At the **upper rear roof/side corner** n
Human interpretation • confidence 0.00
parts-photo
Exterior passenger/curb side of a Keystone RV/travel trailer/fifth wheel. Visible components include entry door with grab handle, side windows, black exterior trim/graphics, lower skirt, and a powered patio awning assembly along the upper sidewall.
Damage/issue visible: the patio awning appears partially deployed/unsupported with the roller/fabric running along the roofline and the front awning arm extended down the sidewall. At the forward/right end, the awning fabric/roller area looks loose o
Human interpretation • confidence 0.00
parts-photo
- **Visible damage:** No clear, specific damage is evident from this wide exterior photo. Possible minor scuffing/marking on the black awning hardware/top cover, but not conclusive. Awning fabric/rail area appears intact from this distance.
- **Parts/components shown:** RV exterior sidewall, black power/manual awning arms and roller/head assembly, entry door open, side window, exterior graphics, lower skirt/trim, small side marker light.
- **Labels/text visible:** Pickup in background shows “Hig
Human interpretation • confidence 0.00
parts-photo
**Image context:** Exterior curb/entry side of a Keystone Outback travel trailer.
**Visible components/parts:**
- Large black patio awning assembly extended along roofline (fabric/roller tube and front/rear arms visible).
- Entry door with grab handle/steps area, side windows, exterior wall graphics, wheel/fender trim.
**Visible damage/condition:**
- Awning fabric/outer roll shows heavy discoloration/staining or weathering along much of the exposed leading edge.
- Fabric appears uneven
Human interpretation • confidence 0.00
parts-photo
- **Unit shown:** Keystone RV “Outback” travel trailer, rear/roadside upper corner area.
- **Visible components:** Rear wall, upper roof/rear cap seam, black rear ladder, rear window, red clearance/marker lights, taillights, sidewall graphics, roof A/C visible, rear bumper/frame, license plate.
- **Labels/text visible:** “OUTBACK” on rear and side; “Keystone RV Company” logo near lower rear; Tennessee temporary tag partially visible.
- **Visible damage/condition:** No obvious broken parts in thi
Human interpretation • confidence 0.00
parts-photo
- **Visible item/area:** Close-up of a dark, textured/pebbled exterior surface, likely roofing material or membrane, with paperwork underneath.
- **Damage observed:** No clear tear, crack, hole, puncture, or deformation visible in the dark material from this photo. Image is not sufficient to confirm roof damage.
- **Parts/components shown:** A small loose metal fastener/pin/nail-like piece is lying on the paperwork near the upper-left of the document area.
- **Document text visible:** “W/O: 2554
Human interpretation • confidence 0.00
parts-photo
- **Visible component:** Amber rectangular exterior marker/clearance light with textured lens mounted on white RV/trailer body panel.
- **Visible condition/damage:** Lens appears intact in this close-up; no clear crack, break, or missing piece visible. Surrounding white panel shows dirt/smudges/scuffing around the light perimeter.
- **Labels/document text:** Certification/VIN label partially visible below light. Readable:
- **DATE:** 10/4/2019
- **VIN/NIV:** 4YDT34022LB452146
- Fields visi
Human interpretation • confidence 0.00
parts-photo
- **Visible components:** Close-up of RV/vehicle certification label on exterior wall, with part of an amber marker/clearance light above it.
- **Damage observed:** No clear physical damage visible in this image. Label is slightly dirty/worn at edges; amber lens appears intact from the partial view.
- **Readable label text/details:**
- **Date:** 10/4/2019
- **VIN/NIV:** 4YDT34022LB452146
- “UNLOADED VEHICLE WEIGHT,” “GVWR/PNBV,” “GAWR,” tire/rim/cold inflation sections visible but values m
Human interpretation • confidence 0.00
parts-photo
- **Unit/area shown:** Keystone travel trailer/fifth wheel, curb-side front/upper sidewall and front cap area; partial front branding reads “OUTB…” (likely Outback).
- **Visible issue/damage:** At the **upper curb-side front corner/roof-to-side transition**, the black exterior trim/gutter/molding appears **loose, lifted, or separated** near the corner above the large side window. There is visible irregular sealant/edge gap in that area. No clear impact damage seen on sidewall panels.
- **Related
Human interpretation • confidence 0.00
parts-photo
Image shows a printed dealer/service document partially visible on a dark tabletop.
- **Visible damage:** No RV/component damage visible in this photo. Only paperwork is shown.
- **Parts/components:** None identifiable; not a parts photo.
- **Document text visible:**
- “Tri-Am RV Center of East Tennessee, Inc”
- “1202 IDELL ROAD”
- “BULLS GAP TN 37711”
- “Ph: 877-635-1167 Fax: 423-235-1176”
- “WWW.TRIAMRV.COM”
- “Stock Desc: 2020 TT KEYSTONE”
- “Serial #: 12345678912
Human interpretation • confidence 0.00
parts-photo
- **Visible area/components:** Travel trailer front A-frame/tongue area with black propane tank cover, battery box/battery with red/black wiring, safety chains, coupler/weight-distribution hardware, front lower body/rock-guard panel, and green tie-down/ratchet straps.
- **Visible damage/condition:** No clear break, crack, or missing part is definitively visible in this photo. Green straps appear to be temporarily securing or holding something near the front/tongue area, suggesting a repair/trans
Human interpretation • confidence 0.00
parts-photo
Visible: Front of Keystone Outback travel trailer/fifth-wheel-style front cap area.
Damage/condition:
- Long narrow strip/channel along the upper front cap above the black “OUTBACK” front window/graphic appears damaged or missing a cover/trim/lens.
- Brown exposed backing/adhesive or weathered sealant visible inside the channel; surrounding sealant looks dirty/uneven.
- No obvious crack in the main front cap or window visible from this distance.
Parts/components shown:
- Front cap/fiberglass n
Human interpretation • confidence 0.00
parts-photo
Image shows exterior side of an RV/trailer, looking upward along a vertical corner/slide-out seam.
- **Visible components:** White/gray sidewall panels, dark vertical trim/molding, black rubber weather seal/gasket, exposed screw heads/fasteners, exterior graphic decal on side panel.
- **Visible damage/concern:** The black rubber seal/trim along the vertical seam appears uneven and possibly loose or pulled away in spots, especially near the upper section. There may be a small gap/separation betw
Human interpretation • confidence 0.00
parts-photo
- **Unit/area shown:** Keystone Outback travel trailer/fifth wheel front curb-side/road-side upper front cap and sidewall area.
- **Visible issue/damage:** Long horizontal light/trim strip in the upper front cap recess appears damaged, missing its outer lens/cover, or partially separated/exposed. Brown/tan inner material/adhesive is visible along the strip. No obvious major structural cracking visible from this distance.
- **Parts/components visible:** Front cap with large dark “OUTBACK” window/
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Curb/side exterior of Keystone RV/travel trailer, viewed upward along upper sidewall/roof edge. Includes sidewall graphics, small window, slide-out/vertical trim area, roofline molding/gutter/awning rail area, rear ladder, wheels, and a roof-mounted vent/AC shroud partially visible.
- **Damage/condition observed:** Along the upper roof-to-sidewall seam/rail there is noticeable dark/brown staining, dirt buildup, and weathered sealant/caulk discoloration in several sections. Po
Human interpretation • confidence 0.00
parts-photo
- **Unit/labels visible:** Keystone **Outback** travel trailer/fifth wheel sidewall; “OUTBACK” and “by Keystone” decals visible.
- **Area shown:** Curb/roadside upper exterior sidewall near roof edge/gutter/awning rail area, above side windows and slide/body panels.
- **Visible condition/damage:** Dark staining/dirty streaking along the upper roof-to-side seam/trim line. Sealant/edge trim appears uneven or weathered in spots, but no clear crack, separation, missing part, or impact damage is defi
Human interpretation • confidence 0.00
parts-photo
Case tri-1202 / Keystone / 25548 / parts-inquiry / IMG_5765.JPG
- **Visible area:** Passenger-side exterior of a Keystone Outback RV/trailer, upper sidewall and roof-edge transition.
- **Apparent damage/concern:** Dark roof-edge/gutter/trim or sealant line along the upper sidewall appears uneven/wavy with possible separation or lifted sealant/trim, especially near the front upper corner and continuing along the sloped roofline. Image is backlit, so exact gap/crack extent is unclear.
- **Compone
Human interpretation • confidence 0.00
parts-photo
Photo shows exterior upper side of a Keystone RV/trailer, viewed along the roofline and slide-out area.
- **Visible condition/damage:** Dark roof-edge trim/sealant along the top sidewall appears uneven/wavy with possible separation or lifted areas in spots. Brown/dirty streaking is visible below the roof edge, suggesting possible sealant runoff, contamination, or water tracking. No clear structural crack or impact damage visible.
- **Parts/components visible:** Roof side radius/edge trim, upper
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Exterior side of Keystone RV slide-out room, viewed from below/side. Rear ladder visible at far right; decals/graphics on slide sidewall.
- **Damage/condition observed:** Along the upper slide-out roof/side seam there appears to be dark staining/dirty sealant and possible uneven or separated sealant/trim. A small brown drip/stain is visible below the top edge near the upper center-right. No clear structural crack or panel break is visible from this angle.
- **Parts/components
Human interpretation • confidence 0.00
Claim Lines
No claim lines loaded
Evidence Thread
Chris Lehnert
dealer_or_external • Jun 4, 2025, 3:47 PM
hey i need a price on slide toppers please sizes are 149 1/2 and the other one is 89
Chris Lehnert
dealer_or_external • Jun 25, 2025, 3:53 PM
@Jules Ehey got the approval from the customer to order there slide toppers
part# 00-0496 and 00-0486
deposit was taken
Jules Elmore
dealer_or_external • Jun 25, 2025, 4:17 PM
@Chris L In the cart @ NTP. Will place order tomorrow.
Jules Elmore
dealer_or_external • Jun 26, 2025, 3:40 PM
@Chris L Parts on order PO#17155
Jules Elmore
dealer_or_external • Jun 27, 2025, 3:14 PM
@Chris L Parts are here
Claim Files
WO25548.pdf
main-pdf • Jun 4, 2025, 3:45 PM • 398,799 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Parts Received- TRI/25548/WO25548.pdf