Claim explorer / evidence thread
Claim 25545
TRI 1202 • Ashlee • Warranty Checks • forest-river
risk 0.00
deadline Approaching deadline
images 0
matched 0
review 18
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
118d elapsed • 0d remaining
Analyzed
Completed stage
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Awaiting OEM
Completed stage
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Auto-Approved
Completed stage
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Payment Due
Approaching deadline
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Escalation Eligible
Upcoming statutory deadline
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Resolved
Upcoming statutory deadline
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AI Claim Analysis
Estimated Recovery Amount
$375.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
18
No active evidence gaps are listed.
Deadline Status
Approaching deadline
118 days open in the visible workflow.
Recommended Action
Review Short-Pay
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US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
10
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Sep 1, 2026, 2:56 AM.
Indexed evidence
1 docs / 0 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
118 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2025/Forest River 2025
Timeline
First seen May 7, 2026, 5:05 AM • last seen Sep 1, 2026, 2:56 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
22 indexed side comments on this claim.
Latest visible thread signal
Aug 27, 2025, 12:29 PM • processor • paid $625.90 8/26 check #3025496
Role mix
Dealer 0 • OEM 0 • Processor 12
Decision cues
Denial signals 1 • info / missing-doc asks 13 • approval signals 8
Best move
Work missing-doc or reply asks first from the thread.
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Images
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Claim Lines
complaint
CS THAT THE BATHOOM FAUCET IS LEAKING AT THE BASE IN THE MASTER BATH CORRECTION: TECH WATER TESTED AND WARRANTY VERIFED FAUCET WAS NOT LEAKING AT THIS TIME Subtotal for Job #2: 0.00 Job #3 - Warranty *92336* COMPLAINT: CS THAT THERE IS BUBBLES AND DISCOLORATION ON THE FLOOR OF THE MASTER BATH CORRECTION: could not duplicate issue Subtotal for Job #3: 0.00 Job #4 - Warranty COMPLAINT: CS THAT THE SCREEN DOOR IN THE MAIN ENTRY DOOR IS HITTING A SCREW AND HAS DAMAGED THE SCREEN DOOR
needs-review • confidence 0.17
cause
WHEN STEPS ARE UP SCREEN DOOR IS HITTING SCREW AND IS HARD TO CLOSE.BRACKET ON STEPS ARE SCRAPING DOOR FRAME EXTENDING TO FAR OUT CAUSING SCREEN DOOR TO BEND AND NOT CLOSE PROPERLY.
needs-review • confidence 0.17
correction
REPLACE SCREEN DOOR
needs-review • confidence 0.06
complaint
SHARP CORNER ON MAIN ENTRY DOOR * THIS IS VERY SHARP CUST CUT HIMSELF *
needs-review • confidence 0.17
cause
BOTTOM CORNER OF BOTH EXTERIOR DOORS EXTREMLY SHARP ON LOWER LATCH SIDE CAUSING A HAZARDOUS CONCERN. *25545*
needs-review • confidence 0.17
correction
CORNER WILL NEED TO BE ANGLE CUT AND FILED SMOOTH.
needs-review • confidence 0.06
complaint
MASTER BEDROOM TOP RIGHT DRAWER CUST HAS TO SHUT VERY HARD AND THIS SHOULD NOT BE THIS HARD TO CLOSE
needs-review • confidence 0.09
cause
SOFT CLOSE ASSEMBLY NOT CONNECTED.
needs-review • confidence 0.06
correction
RECONNECTED ASSEMBLY AND TESTED.
needs-review • confidence 0.03
complaint
CENTER CAP ON EACH AXLE HAS THE CENTER HAS FALLEN DOWN CHECK ALL WHEELS FOR THIS ISSUE, CUST REPORTS 2 AT THIS TIME
needs-review • confidence 0.20
cause
PASS SIDE REAR AND DRIVER SIDE FRONT DUST CAPS CAME ODD CAUSING WHEEL CENTER CAP TO POP OFF WHILE DRIVING.
partial-match • confidence 0.43
correction
TECH REMOVED ALL WHEELS,INSPECTED AND REINSTALLED TO MAKE SURE NO FURTHER DAMAGE WAS DONE. NEED TO TO REPLACE TWO WHEEL CENTER CAPS AND DUST CAPS. *92336* THIS JOB COMPLETED ON ANOTHER WO Subtotal for
needs-review • confidence 0.31
complaint
BOTTOM TRIM ON STEP TO THE BATHROOM/BEDROOM CAME OFF.
needs-review • confidence 0.26
cause
TRIM CAME LOOSE AND FELL OFF.
needs-review • confidence 0.27
correction
RESECURE TRIM BACK IN PLACE.
needs-review • confidence 0.20
complaint
WALL TRIM LOOSE AT MAIN ENTERTAINMENT SLIDE.
partial-match • confidence 0.41
cause
WALL TRIM CAME LOOSE.
partial-match • confidence 0.41
correction
RESECURE TRIM BACK IN PLACE.
needs-review • confidence 0.29
complaint
WALL SEAM TAPE CAME LOOSE BELOW THE BUNK. LIVESAY, JOHN Customer #: 92336
needs-review • confidence 0.27
cause
SEAM TAPE CAME LOOSE
needs-review • confidence 0.23
correction
REPLACE THE SEAM TAPE
needs-review • confidence 0.20
Evidence Thread
Ashlee Olsen
processor • Jun 12, 2025, 1:48 PM
submitted PA#2331954
Ashlee Olsen
processor • Jun 12, 2025, 2:49 PM
@Stephanie D FR feedback:
line5 06/12/2025cpeterson@forestriverinc.comPLEASE SUBMIT A PHOTO OF THE DOOR TAG
line 7
06/12/2025cpeterson@forestriverinc.comPLEASE SUBMIT A PHOTO OF THE AXLE TAG
Ashlee Olsen
processor • Jun 18, 2025, 1:44 PM
FR feedback: line 7
cpeterson@forestriverinc.comPER VENDOR: I see that back in case 5865835 May 2025 we just authorized to replace all of the dust caps with new? THIS APPEARS TO BE UNDER CLAIM 2300045, PLEASE ADVISE.
Ashlee Olsen
processor • Jun 19, 2025, 12:20 PM
FR feedback: line 7
cpeterson@forestriverinc.comPER VENDOR: I see that back in case 5865835 May 2025 we just authorized to replace all of the dust caps with new? THIS APPEARS TO BE UNDER CLAIM 2300045, PLEASE ADVISE.
Line 5
06/19/2025cpeterson@forestriverinc.comPER VENDOR: Can you please provide the following information? •Photo of the complete door and frame from straight on, outside view, with the door closed •Did the customer need to seek medical attention?
Ashlee Olsen
processor • Jun 19, 2025, 12:21 PM
@Stephanie D new feedback request for line 5
Ashlee Olsen
processor • Jun 19, 2025, 12:21 PM
@Stephanie D new feedback request for line 5 and 7
Stephanie Davis
dealer_or_external • Jun 19, 2025, 4:28 PM
@Ashlee O For line 7 they approved driver side only. I did attach a snip it to hopefully help out. I have the tech getting the unit pulled out for the door photos. Cust did not need medical attention.
Ashlee Olsen
processor • Jun 19, 2025, 5:32 PM
Thank you, let me know when you have the photo's available & I'll get that info to them. Where did you attach a snip it? I'm not seeing it in this folder
Stephanie Davis
dealer_or_external • Jun 20, 2025, 9:46 AM
@Ashlee O I have door photo and previous claim snip it attached now!
Ashlee Olsen
processor • Jun 25, 2025, 12:28 PM
job 4 approved .2
job 5 approved 1 Case Number: 5951526
job 6 .2
job 7 THIS IS DENIED AS PER CLAIM 2300045: ALL 4 WERE AUTHORIZED ON 2300045, BELOW IS THE AUTHORIZATION. Case 5865835 I authorize 4 steel grease caps complete, any affected center caps and 2 hours labor.
job 9 .1
job 10 .1
job 12 .2
Stephanie Davis
dealer_or_external • Jul 1, 2025, 4:45 PM
@Ashlee O I have a question about line 4. I am understanding the screen door and entry door is one complete part. Can we just verify that we can order the complete entry door with screen? Or do I need to maybe have my parts dept look in on this?
Ashlee Olsen
processor • Jul 1, 2025, 4:52 PM
I just sent FR an email to see what I can find out!
Ashlee Olsen
processor • Jul 2, 2025, 11:13 AM
FR feedfback:
Good morning! If you need just the screen door, we have that available.F100257470-DOOR, ENTRY, SCREEN DOOR ONLY, 32" X 72", RIGHT HINGE, BLACK TRIM, V#2021146953 | OLDV# 2-289320 2021- 225894-
Stephanie Davis
dealer_or_external • Jul 2, 2025, 1:45 PM
@Jules E Approved to order parts for
Line 4 screen door
line 12 seam tape (if this is sold by the foot, I would do around 10')
Jules Elmore
dealer_or_external • Jul 2, 2025, 3:56 PM
@Stephanie D Parts on order PO#17174
Stephanie Davis
dealer_or_external • Jul 21, 2025, 10:09 AM
@Cole P Can we get a part update on this please? Let me know if you would like me to get my own updates for the time being and I will do!
Cole Perkins
dealer_or_external • Jul 22, 2025, 11:58 AM
screen door was received at fr 7/18 2 week lead time for shipping rn asked for more info and will keep you updated
Cole Perkins
dealer_or_external • Aug 1, 2025, 2:37 PM
@Stephanie D
Cole Perkins
dealer_or_external • Aug 1, 2025, 2:38 PM
SHIPPING ADDED TO TICKET
Stephanie Davis
dealer_or_external • Aug 5, 2025, 10:26 AM
Does this mean all parts are in for this WO and you have just added them and the shipping?
Ashlee Olsen
processor • Aug 21, 2025, 3:47 PM
submitted C#2331954
Ashlee Olsen
processor • Aug 27, 2025, 12:29 PM
paid $625.90 8/26 check #3025496
Claim Files
25545,25614,25714,25925,25515 PD CHECK.pdf
pdf • Sep 8, 2025, 4:06 PM • 397,798 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2025/Forest River 2025/25545,25614,25714,25925,25515 PD CHECK.pdf