Claim explorer / evidence thread
Claim 25496
TRI 1202 • Ashlee • Paid • keystone
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
58d elapsed • 0d remaining
Analyzed
Completed stage
58d elapsed • 0d remaining
Awaiting OEM
Completed stage
58d elapsed • 0d remaining
Auto-Approved
Completed stage
58d elapsed • 0d remaining
Payment Due
Completed stage
58d elapsed • 0d remaining
Escalation Eligible
Completed stage
58d elapsed • 0d remaining
Resolved
Overdue / escalation ready
58d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
58 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
5
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jul 3, 2026, 2:52 AM.
Indexed evidence
1 docs / 0 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
58 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25496/WO.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jul 3, 2026, 2:52 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
16 indexed side comments on this claim.
Latest visible thread signal
Jul 31, 2025, 2:57 PM • processor • paid $350.00 7/30 check #1548666
Role mix
Dealer 0 • OEM 0 • Processor 8
Decision cues
Denial signals 0 • info / missing-doc asks 7 • approval signals 2
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
No browser-previewable images were available for this claim yet.
Claim Lines
No claim lines loaded
Evidence Thread
Ashlee Olsen
processor • May 27, 2025, 11:43 AM
submitted PA03859287
Ashlee Olsen
processor • Jun 2, 2025, 12:11 PM
Emailed Keystone for a status update
Stephanie Davis
dealer_or_external • Jun 2, 2025, 1:10 PM
Thank you, the customer just called!
Ashlee Olsen
processor • Jun 3, 2025, 10:26 AM
Good morning! Keystone feedback: Please complete the vendor diag sheet and attach to the PA
Ashlee Olsen
processor • Jun 3, 2025, 12:54 PM
Diag sheet attached to Keystone PA
Stephanie Davis
dealer_or_external • Jun 6, 2025, 9:33 AM
Could we please request an update? The customer called me; he is getting frustrated on the time it is taking them. I sure appreciate all you Ashlee!
Ashlee Olsen
processor • Jun 6, 2025, 2:44 PM
Stephanie, I apologize, I have made several email attempts for further information without responses from Keystone. I did call them and she said they had not sent the diag sheet over to the vendor, and that's what the hold up was. I told her it was unacceptable for that to not be dealt with for this long. She did send it over while I was on the phone with her and knows this is a matter that needs to be high priority.
Stephanie Davis
dealer_or_external • Jun 6, 2025, 3:04 PM
I really am thankful for you! I have got the customer settled until first of next week at least! I explained the holdup was with Keystone and told him that we were working hard to take care of them.
Ashlee Olsen
processor • Jun 9, 2025, 12:08 PM
@Stephanie D Finally!!!
approved 2
R&R of the Refer unit-2021 123815 VCB
Stephanie Davis
dealer_or_external • Jun 9, 2025, 2:47 PM
@Jules E We have been approved to replace the fridge for this customer.
Jules Elmore
dealer_or_external • Jun 10, 2025, 9:38 AM
@Stephanie D @Tonya E I called Keystone to order this fridge. I spoke with Arianna and she stated that they will send an email to Stephanie asking for the correct shipping address and then they send that to LCI and they will send the fridge to us. She said that this is something new that they just recently started doing.
Stephanie Davis
dealer_or_external • Jun 10, 2025, 11:21 AM
@Ashlee O @Jules E Keystone just called and spoke with @Chris L and told him we have a fridge being shipped from Dometic.
PA# 003859287, Julie you may want to check on this PA# to make sure sense this is new to them it is correct! They have told two different vendors this morning.
Jules Elmore
dealer_or_external • Jun 10, 2025, 11:47 AM
@Stephanie D @Chris L @Ashlee O I just called Keystone and spoke with Jennifer. She confirmed that the fridge is being shipped from LCI because LCI is the only one that they are doing this with. She said that it was probably a miscommunication.
Jules Elmore
dealer_or_external • Jun 18, 2025, 12:09 PM
@Stephanie D @Chris L This fridge is here for this customer. It was sent at no charge.
Ashlee Olsen
processor • Jun 23, 2025, 5:08 PM
submitted C3825645
Ashlee Olsen
processor • Jul 31, 2025, 2:57 PM
paid $350.00 7/30 check #1548666
Claim Files
25328,25341,25615,25149,25496 check.pdf
pdf • Aug 8, 2025, 2:10 PM • 308,752 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2025/Keystone 2025/25328,25341,25615,25149,25496 check.pdf