Claim Detail

parts-photo

- **Visible issue/damage:** Large dark wet spot/puddle on concrete under the RV near the spare tire/undercarriage area, consistent with a possible fluid/water leak. Source not clearly visible in image. - **Parts/components shown:** Underside/rear area of RV, mounted spare tire/wheel, propane cylinders/tank tray, stabilizer/leveling jack foot, frame/underbody components. - **Labels/text visible:** Yellow overlay reads **“WO # 25491”**. Propane tank label partially visible: **“Rapid…”** / “Relax -

Human interpretation • confidence 0.00

parts-photo

Visible RV underbody/step or frame area with a vertical metal bracket/plate, fastener stud/nut, and adjacent black coated structural member. Surfaces are dirty with road debris and light corrosion/rust staining on the steel member. Blue tape appears to mark the concern near the lower edge of the gray panel/bracket. No readable labels, VIN, part numbers, or document text visible. Damage/concern: possible misalignment, missing/loose fastener or bracket/trim attachment issue at the lower edge; exa

Human interpretation • confidence 0.00

parts-photo

- **Visible unit/area:** Curb/passenger side exterior of a Lakota Charger trailer/RV. - **Primary components shown:** Long black roofline awning/roller assembly with vertical support arms at front and rear; sidewall panels with rivets/seams; entry door; windows; exterior vents/access panels; lower aluminum rub rail/trim. - **Visible damage/condition:** Awning fabric/cover along the top appears wavy/wrinkled and uneven on the roller/roofline. No clear broken bracket, missing arm, cracked sidewall

Human interpretation • confidence 0.00

parts-photo

- **Visible damage/condition:** No obvious major impact damage visible. Possible slight waviness/misalignment along the upper side/roof-edge awning rail or black awning housing area; black vertical awning support/arm shows minor scuffing/wear. Lower rear bumper/rub rail has typical scuffs. - **Visible parts/components:** Exterior side/rear of trailer/RV, upper awning/roof-edge rail or awning cassette, black vertical awning arm/support, rear/side door with hinges and latch hardware, small side wi

Human interpretation • confidence 0.00

parts-photo

- **Visible damage/condition:** Upper exterior side/roof-line fascia or cap appears separated/raised from the trailer body, leaving a long open gap with exposed internal framing/support members and underside material. Possible missing/loose trim or panel section along the upper curb/road side. No obvious damage to lower aluminum skin, windows, wheels, or doors in this view. - **Visible components:** Lakota horse trailer/RV side wall, horse stall windows with aluminum frames, latches/tie rings, l

Human interpretation • confidence 0.00

parts-photo

Warranty claim image (IMG_5394.jpg) – Case/WO 25491: - Interior RV cabinet/utility compartment is opened with wood framing/panels partially removed or exposed. - Large gray tank/reservoir is visible inside the compartment, likely the component needing removal. - Red markup circles a vertical wood divider/framing panel and adjacent access area, indicating this structure must be removed to access/remove the tank. - Yellow overlay text reads: “WO # 25491” and “Will need to remove in order to remov

Human interpretation • confidence 0.00

parts-photo

Visible RV/trailer exterior, curb/side view. - **Visible damage/condition:** No clear break or impact damage visible. Upper roof/side edge trim or awning/roof rail area appears slightly wavy/uneven along the length, but this may be lighting/angle. No obvious missing parts shown. - **Parts/components shown:** Sidewall panels with vertical seam/rivets, roof edge/gutter/trim, upper awning/rail area, entry door with window, side windows, exterior light, grab handle, lower aluminum skirt/trim with r

Human interpretation • confidence 0.00

parts-photo

**Image review – IMG_5200.JPG (case 25491, parts inquiry)** - **Visible unit/area:** Exterior side/front corner of a gooseneck-style trailer/RV. Shows upper sidewall, front cap corner, roof edge/trim, window, riveted aluminum lower paneling, and a black vertical exterior component/rail or arm. - **Labels/text visible:** “LAKOTA” on reflective rear/side striping; “FRESH WATER CONNECTION” label near lower left; small warning label present but not readable. - **Visible components:** Black round ve

Human interpretation • confidence 0.00

parts-photo

- **Image content:** Close-up of a trailer certification/VIN placard on a black textured exterior surface, with a yellow caution/load-carrying capacity sticker partially overlapping the lower portion. - **Visible damage:** No clear component damage shown. Surface has dust/speckling/scuffs but no obvious crack, break, or failed part visible. - **Parts/components:** Vehicle data label / federal certification label; adjacent yellow load capacity modification warning label. - **Readable label text:*

Human interpretation • confidence 0.00

parts-photo

Image shows a printed/posted paper on a wood surface with large black text: “END OF PHOTOS.” No RV part, component, damage, label, or repair condition is visible. This appears to be an end marker in the photo set rather than evidence for a specific warranty claim line. Claim-line linkage: none identifiable from this image.

Human interpretation • confidence 0.00

parts-photo

- **Claim/WO linkage:** Red overlay text reads **“WO # 25491”**, matching case/work order 25491. - **Visible components:** Interior RV service cavity with a large **white tank/appliance housing** (likely water heater or tank), exposed **PEX/plumbing lines**, metal clamps, wiring harnesses, black hose, wood framing/cabinet structure, and a black electrical/control module at bottom. - **Labels/text visible:** Partial red warning label on left: **“THIS IS NOT A STORAGE COMPARTMENT”**. Bottom module

Human interpretation • confidence 0.00

parts-photo

- **Unit/area shown:** Front/upper side of a silver **Lakota** gooseneck/horse trailer, including curved front cap, side wall panels, riveted vertical seam, lower front rail/reflector strip, gooseneck hitch/frame, safety chains, landing gear, and propane area. - **Visible issue/damage:** The upper exterior trim/gutter/rail along the front upper side appears **misaligned or partially separated at the left/front end**, with a visible gap/edge near the rounded front cap. No obvious major panel dent

Human interpretation • confidence 0.00

parts-photo

- **Visible area/component:** Underside of RV/trailer near an aluminum frame/crossmember and dark underbelly panel. Red/black electrical wires run through a black corrugated loom and rubber grommet/clamp. - **Visible condition/damage:** Heavy dirt/road grime and white oxidation/corrosion staining on aluminum surfaces and welds. Corrugated wire loom appears worn/split/open where wires exit, but no obvious severed wire or major structural break is clearly visible. - **Labels/text:** Large yellow o

Human interpretation • confidence 0.00

parts-photo

- **Visible damage:** No physical RV/component damage shown. Image is mainly a work order document on a dark surface. - **Parts/components implicated:** Water tank / external water tank area; no actual tank or parts visible. - **Document text visible:** - W/O: **25491** - Appointment date: **22 MAY 2025**, time approx. **02:00pm** - Customer: **LAND, JUSTIN** - Job #: **1 - External** - Status: **In Progress** - Complaint/concern: **“WATER TANK LEAKING”** and “CUST IS DRO

Human interpretation • confidence 0.00

parts-photo

- **Visible unit/area:** Front upper gooseneck/nose area of a polished aluminum **Lakota** trailer, viewed from passenger/front side. - **Damage/condition observed:** Long dark gap/shadow line under the upper front cap/roof wrap panel; trim/cap edge appears uneven or possibly loose/separated across the front radius. Several white sealant/caulk streaks or repair marks are visible on the front aluminum skin. No clear puncture or major impact damage visible in this photo. - **Parts/components shown

Human interpretation • confidence 0.00

parts-photo

- **Visible unit/area:** Gooseneck/front-right area of a Lakota trailer/RV, aluminum exterior with riveted front nose panel, side wall, entry door, window, awning/black vertical support, landing leg, propane cylinders, and lower skirt/trim. - **Visible damage:** White scrape/scuff marks on the shiny aluminum front panel near the lower-right/center area above the horizontal belt trim. Possible surface abrasion/residue; no clear puncture or major deformation visible. General dirt/road grime on low

Human interpretation • confidence 0.00

parts-photo

**Image summary (IMG_5195.JPG, case 25491):** - **Visible unit/area:** Exterior rear/passenger side of a **Lakota Charger** horse trailer/RV-style trailer, viewed from rear corner upward toward roof. - **Visible components:** Rear double doors with hinges/latches/windows, passenger-side stall/drop-down windows, aluminum side panels, upper roof/side rail structure, white rolled awning or roof-edge cover, corner trim/cap, black hose/cable routed to an upper corner fitting. - **Damage observed:**

Human interpretation • confidence 0.00

parts-photo

- **Image type/context:** Photo of a paper service/repair document, partially obscured/angled, for warranty/parts inquiry case **25491**. - **Visible damage:** No physical RV/component damage visible in this image; only paperwork is shown. - **Parts/components referenced:** Document line item appears to show **“SHOP SUPPLIES EXTERNAL”** under description. No actual parts photographed. - **Readable document text:** - Dealer/header: **Tri-Am RV Center of East Tennessee, Inc** - Address: **1202

Human interpretation • confidence 0.00

parts-photo

Outdoor dealership/lot photo, mostly wide shot. A white Lakota horse trailer/RV is visible in the middle distance with awning/side windows/doors and roof components; other RVs/trailers and a dark truck are also present. No close-up of a Forest River unit, part, defect, or repair area is shown. No visible damage can be confirmed. Readable label: “LAKOTA” on the trailer; distant “Outback” on another RV. No document/screenshot text. Claim-line linkage: not useful for parts inquiry or warranty damag

Human interpretation • confidence 0.00

parts-photo

Warranty image for Forest River case/WO **25491** shows underside of RV at a **frame-to-wall/body junction**. A red markup circles the suspected leak area on/near a horizontal metal frame rail and adjacent vertical wall/panel seam. Visible **water droplets/moisture** are present along the underside edge of the frame, with staining/residue on the metal surface. No clear crack or broken component is visible, but the annotation indicates fluid is **“Leaking from between frame and wall.”** Visible

Human interpretation • confidence 0.00

parts-photo

Exterior side/front area of a Lakota/horse-trailer style RV/gooseneck. Visible components include aluminum/white side panels, riveted seams, black-framed side window, upper roof/side trim, reflective red/white DOT tape, landing gear legs, propane cylinders, battery/solar equipment box, and exterior vent. Visible damage/condition: - Upper side/roof trim seam above the black window appears separated or uneven, with dark staining/gap along the joint. - Left front aluminum panel shows multiple whit

Human interpretation • confidence 0.00

parts-photo

Image shows an exposed interior RV wall/cabinet area with wiring visible. - **Visible components:** wood framing/stud at left, white interior panel/backer, loose/vertical orange and purple wires, smaller red/green wiring, green connector/terminal, and a partial black/blue round fitting at lower left. - **Damage/issue visible:** No clear physical damage is visible in this photo; appears to document wiring/part location or identification. - **Text/labels:** Red overlay reads **“WO # 25491”**. Bla

Human interpretation • confidence 0.00

parts-photo

Visible rear of a white Lakota Charger trailer. - **Likely damage/issue:** Upper rear aluminum rack/rail assembly appears slightly bowed/misaligned, with a black cable/trim piece running loose/sagging along the rail and zip-tied in places. Left upper side bracket/rail area may be bent or displaced. Surface scuffing/oxidation visible on aluminum rails. - **Components shown:** Rear double doors, hinges/latches, rear LED lights, right door window, upper aluminum rack/rail/hay-pod style frame, blac

Human interpretation • confidence 0.00

parts-photo

Image shows exterior rear/curb-side area of a white/aluminum Lakota Charger horse trailer/RV-style trailer. - **Visible components:** rear swing doors with hinges/latches, side stall doors/windows, exterior ladder, roof/upper deck rail structure, upper side wall/paneling, trim, marker/taillights, black hose/cable draped along ladder/upper rail. - **Visible damage/condition:** upper side/roof-area aluminum paneling and trim show scuffs, staining, and possible dents/warping near the raised upper

Human interpretation • confidence 0.00