Claim explorer / evidence thread
Claim 25427
TRI 1202 • Ashlee • Parts Inquiry • grand-design
risk 0.70
deadline Overdue / escalation ready
images 217
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
Awaiting OEM
Upcoming statutory deadline
178d elapsed • 0d remaining
Auto-Approved
Upcoming statutory deadline
178d elapsed • 0d remaining
Payment Due
Upcoming statutory deadline
178d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
178d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
178d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
30/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
0
missing_unit_id_photo • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Upload Missing Documents
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
16
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 20, 2026, 2:56 AM.
Indexed evidence
1 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.70.
Claim Summary
Evidence summary
images=217; damage=0; unit=0; parts=217; doc=0; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2020 Grand Design • VIN 573FS4220L9906426
Path
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/25427/JORDAN 2777/SHIPPING.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 20, 2026, 2:56 AM
Evidence flags
missing unit id photo • damage signal without damage photo
Comment Intelligence
Thread depth
9 indexed side comments on this claim.
Latest visible thread signal
Sep 16, 2025, 8:55 AM • dealer_or_external • @Chris L got the invoice for this unit. Yearout said he only needed 810387. I have shipping info and all that at my desk
Role mix
Dealer 0 • OEM 0 • Processor 0
Decision cues
Denial signals 0 • info / missing-doc asks 5 • approval signals 0
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
- **Image type:** Photo of a computer work-order screen with sticky-note reminders above it; not a clear photo of RV/component damage.
- **Visible damage:** No physical RV damage or failed part is visible in this image.
- **Visible components/parts referenced:** Work order jobs reference **battery issue** and **black tank flush**.
- **Readable document/screen text:**
- “Work Order # 24396”
- WO Date: “28 AUG 24”
- Customer: “RASCHILLA, JOHN”
- Cust #: “92044”
- Status: “NEW”
- Locati
Human interpretation • confidence 0.00
parts-photo
- **Visible item/component:** Beige/tan round plastic louvered air vent/register mounted in a textured interior RV wall/ceiling panel.
- **Visible damage/condition:** Interior louvers appear misaligned/partially open and possibly loose or broken inside the round bezel. Minor scuffing/dirt visible on the lower rim. No clear wall damage visible.
- **Labels/text:** No readable labels, part numbers, or document/screenshot text present.
- **Repair context:** Likely parts inquiry for replacement of th
Human interpretation • confidence 0.00
parts-photo
Visible damage/condition: Close-up of an RV interior door/trim area. A dark wood vertical frame/trim piece sits next to a gray fabric/carpet-covered panel with a visible narrow gap/shadow line between them. No clear breakage is visible; possible concern is separation/misalignment or poor fit at the trim/panel edge. Minor scuffs/small marks on dark trim.
Visible parts/components: Dark stained wood door/jamb/trim, gray upholstered/carpeted wall or slide/partition panel, metal knob/latch/handle pa
Human interpretation • confidence 0.00
parts-photo
Interior RV bathroom/entry area. Visible components include textured wall panel, black dual rocker switch, black electrical outlet, wood door/trim, mirror frame, and a round plastic louvered vent/register cover lying loose on the floor/counter area near the toilet/tub edge.
Damage/issue observed: the round beige/white vent grille appears detached/removed; possible missing/loose mounting tabs or fasteners, but exact break point is not clear from this angle. No obvious wall cracking or major dama
Human interpretation • confidence 0.00
parts-photo
- **Image content:** Close-up of a light gray/tan textured interior surface, likely RV wall/ceiling panel or fabric/vinyl-covered panel. Bottom edge shows a darker adjacent surface/shadow and a small section of light trim or panel edge.
- **Visible damage/condition:** No clear tear, puncture, crack, separation, or broken component visible. Surface shows uneven shading/possible discoloration or scuffing, but this may be lighting/texture.
- **Parts/components visible:** Interior textured panel/sur
Human interpretation • confidence 0.00
parts-photo
- **Visible component:** Interior RV ceiling area with textured ceiling panel, round ceiling air vent/register with adjustable louver/damper, and a nearby round ceiling light.
- **Visible damage/condition:** The circular ceiling vent appears **misaligned or partially separated**; inner louver/trim is gapped/open on one side and may be cracked or not seated correctly. No obvious ceiling water staining or panel damage visible.
- **Labels/text:** No readable labels, part numbers, or document text v
Human interpretation • confidence 0.00
parts-photo
Interior RV wall/side panel area with gray fabric/carpeted wall covering, dark wood trim/cabinet edge on left, vertical trim/seam on right, black dual rocker switch, and black electrical outlet/GFCI plate near lower right.
Visible condition/damage: no obvious broken component shown. Possible concern is the wall covering/trim seam area on the right edge—fabric appears slightly uneven or compressed along the vertical trim, but damage is not clearly confirmed from this photo.
Labels/text: small w
Human interpretation • confidence 0.00
parts-photo
- **Visible area/components:** Interior RV wall with grey fabric/laminate surface, dark wood cabinet/door/opening frame or slide/trim surround, and a black two-switch wall control plate.
- **Visible damage/condition:** The dark wood trim/frame appears uneven with a visible gap/shadow line along the vertical inside edge and at the upper miter/corner area. Possible separation/misalignment of trim from the wall/opening. No obvious cracking, broken pieces, or missing hardware visible.
- **Labels/tex
Human interpretation • confidence 0.00
parts-photo
- **Visible area/components:** Rear/side exterior RV outdoor kitchen compartment with lift-up baggage/awning door open, gas strut(s), black door seal/trim, glass-front mini refrigerator/cooler, brown cabinetry, countertop, and **Suburban Elite Griddle** pull-out/installed below.
- **Visible damage/concern:** No major impact damage clearly visible. A black vertical trim/seal or loose strip appears hanging/leaning along the left side of the refrigerator/opening area; possible loose/misaligned comp
Human interpretation • confidence 0.00
parts-photo
- **Visible components/area:** Close-up of a white RV/chassis door jamb or frame area with black rubber weatherstrip/trim on the left and a factory barcode/specification label.
- **Labels/text visible:** Partial VIN appears to read **1FDXE4FN2MDC24102**. Label also shows **Dry Weight: 12,246 lbs**, **Recreational Vehicle Overall Length: 32'11"**, and partial “manufacturered/manufactured” text. Barcode is partially visible.
- **Damage observed:** No clear physical damage shown. Minor dirt/scuffin
Human interpretation • confidence 0.00
parts-photo
Visible close-up of a mottled dark/gray laminate-style surface or trim panel edge, with a yellow tape measure and a hand holding/marking the measurement. Tape shows inch markings around the 2–5 inch range and “16 FT” text. A dark textured vinyl/leather-like surface is visible below/adjacent.
Damage/issue: No clear break, crack, or missing piece is visible in this photo; image appears intended to document a dimension/measurement of the part or gap/edge.
Likely repair context: parts inquiry fo
Human interpretation • confidence 0.00
parts-photo
Image shows an RV interior close-up, rotated sideways:
- **Visible components:** Light gray/beige carpet or fabric surface along the top/side, dark wood-look wall/cabinet/paneling below, and a black electrical outlet/receptacle mounted in the panel.
- **Damage observed:** No clear, specific damage is visible in this photo. The carpet/fabric and wood paneling appear generally intact; any defect is not obvious from the image.
- **Labels/text:** No readable labels, part numbers, or document text v
Human interpretation • confidence 0.00
parts-photo
- **Visible area/component:** Interior RV cabinetry or furniture base/end panel in dark wood/laminate finish with vertical routed/grooved pattern, adjacent to gray vinyl plank flooring and a wall/trim edge.
- **Observed damage:** Minor visible wear/scuffing and possible chipped/rough laminate at the lower/right edge and bottom corner area. Floor has dirt/debris nearby; no clear structural break visible from this angle.
- **Parts/repair context:** Likely relates to a cabinet/end-panel, base trim/
Human interpretation • confidence 0.00
parts-photo
Visible RV exterior kitchen compartment with flip-up hatch/overhead panel supported by black gas struts. Components shown include a glass-door mini refrigerator/cooler, Suburban “Elite Series Griddle” below it, wood cabinetry/drawer, countertop, exterior trim, and a nearby ladder/tire carrier outside the compartment.
Damage/condition observed: a dark scuff/scratch or abrasion on the underside of the raised hatch/ceiling panel above the refrigerator, near the front/lower edge. No obvious broken
Human interpretation • confidence 0.00
parts-photo
RV entry area/interior viewed from open door. Visible components include black entry step/threshold with carpeted tread inserts, gray vinyl plank flooring, beige wall/door jamb, black trim, wood cabinet/partition, and a small black wall label/plate.
Observed condition: entry step and threshold show dirt/scuffing and worn/dirty tread surfaces; floor has scattered debris and minor marks. No clear broken part, detached component, or specific structural damage is visible from this angle. The label
Human interpretation • confidence 0.00
parts-photo
- **Image context:** View from on top of an RV/trailer roof in a dealer lot; multiple RVs visible in background.
- **Visible components:** White flat roof membrane, rooftop A/C unit with black shroud, black plumbing/roof vents, low roof edge/parapet on right, ladder/handrail partially visible at bottom.
- **Damage observed:** No clear visible damage, cracks, holes, missing parts, or active leak evidence identifiable in this photo. Roof membrane shows normal dirt/discoloration and sealant around
Human interpretation • confidence 0.00
parts-photo
Visible damage: Close-up shows a brown wood-grain panel/door face near a black rubber threshold/seal and cream exterior frame. There are visible scuffs/scrapes along the lower edge of the brown panel/dark trim area, with some light-colored abrasion near the bottom right. Minor surface marks/scratches are visible on the wood-grain finish.
Parts/components: Wood-grain panel or interior door/compartment panel, black rubber weatherstrip/threshold, cream frame/exterior trim, one visible screw/fasten
Human interpretation • confidence 0.00
parts-photo
- **Scene/parts visible:** RV interior living/dinette area with wood dinette table, black dining chairs, wood bench/seat, beige sofa/recliner, carpet, large side windows, wall/window trim.
- **Visible damage/condition:** Minor visible wear/chipping/scuffing along the front edge/corner of the wood dinette bench/seat/table area. Beige sofa and chairs appear generally intact from this view; no obvious broken component visible.
- **Labels/text:** No readable manufacturer labels or document/screensho
Human interpretation • confidence 0.00
parts-photo
RV exterior outdoor kitchen/cook station compartment.
- **Visible components:** Suburban stainless appliance/control panel with red/gray burner knob, black handle, adjacent countertop/shelf, wood cabinet/trim, warning label, exterior compartment door frame.
- **Visible damage:** Heavy black scorch/soot staining along the wood trim/edge directly above or behind the Suburban appliance and on nearby stainless/counter surface. Discoloration suggests heat exposure from cooking appliance. Some staini
Human interpretation • confidence 0.00
parts-photo
- **Scene/repair context:** RV exterior/outdoor kitchen area with dark wood cabinetry, upper glass-front cabinet doors, lower base cabinets, marble-look countertop, sink/faucet, outlet/coax plates, and a countertop Ninja toaster/oven.
- **Visible damage/concern:** Front edge/underside of the main countertop appears to have a long light-colored exposed strip or possible loose/missing edge banding/trim along the front lip, most visible across the center/right. No clear cracks, broken doors, or app
Human interpretation • confidence 0.00
parts-photo
- **Visible area/components:** RV interior kitchen/galley area with a speckled laminate countertop or counter edge, dark wood cabinetry/drawer fronts with metal pulls, and light wood-look vinyl flooring.
- **Visible damage/condition:** Image is blurry/rotated; no clear break is visible. Possible issue appears to involve the countertop/edge or adjacent cabinet/trim alignment, but damage cannot be confirmed from this photo alone.
- **Labels/text:** No readable labels, stickers, part numbers, or do
Human interpretation • confidence 0.00
parts-photo
- **Visible area/components:** RV entry doorway viewed from outside into interior. White exterior entry door with black grab handle, latch/strike plates, aluminum threshold, black/gray interior wall trim, dark interior door/cabinet panel, partial toilet visible.
- **Visible damage/condition:** The vertical black/gray seal or trim along the entry opening/jamb appears uneven/frayed/possibly loose or poorly seated. Some dirt/debris at threshold. No clear crack, dent, or broken hardware visible.
- *
Human interpretation • confidence 0.00
parts-photo
Visible damage/condition:
- Interior RV bathroom/shower area. Dark shower/tub enclosure or stall on left with textured wall panels and dark floor/pan.
- The vertical wood-look trim/jamb at the shower opening appears misaligned or partially separated near the lower section; small gap/edge irregularity visible along the trim.
- No obvious cracking in the shower wall/pan visible from this angle, but image is dark and damage detail is limited.
- Adjacent light-colored wall has a black dual rocker sw
Human interpretation • confidence 0.00
parts-photo
Image is out of focus and mostly shows a hand holding a small black plastic part with an orange insert/lever or wire-like piece. The background appears to be concrete/asphalt.
- **Visible damage:** Cannot confirm due to blur; possible small plastic connector/clip being shown, but no break point is clearly visible.
- **Parts/components:** Unidentified small black/orange plastic component, possibly a clip, latch, plug, or connector.
- **Labels/text:** None visible.
- **Repair context:** Likely pa
Human interpretation • confidence 0.00
Claim Lines
No claim lines loaded
Evidence Thread
Chris Lehnert
dealer_or_external • Aug 20, 2025, 4:18 PM
@Tessa C Hey i need a price on lower skirt /j metal
Tessa Coffey
dealer_or_external • Aug 22, 2025, 10:48 AM
570283 $548.99
Chris Lehnert
dealer_or_external • Aug 26, 2025, 12:09 PM
got the deposit and approval for that lower j metal please order
Tessa Coffey
dealer_or_external • Aug 26, 2025, 3:00 PM
@Chris L on order, po 17324
Tessa Coffey
dealer_or_external • Sep 2, 2025, 2:10 PM
@Chris L lower metal is here
Chris Lehnert
dealer_or_external • Sep 10, 2025, 11:18 AM
@Tessa C hey we need to order a set of awning head covers please cole said its a 9100 awning (inner and out cover)
Tessa Coffey
dealer_or_external • Sep 10, 2025, 12:08 PM
@Chris L on order17367
Tessa Coffey
dealer_or_external • Sep 12, 2025, 3:10 PM
@Chris L PARTS ARE HERE I AM WAITING FOR INVOICE
Tessa Coffey
dealer_or_external • Sep 16, 2025, 8:55 AM
@Chris L got the invoice for this unit. Yearout said he only needed 810387. I have shipping info and all that at my desk
Claim Files
SHIPPING.pdf
main-pdf • Aug 20, 2025, 4:14 PM • 385,631 bytes
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/25427/JORDAN 2777/SHIPPING.pdf