Claim explorer / evidence thread
Claim 25422
TRI 1202 • Ashlee • Parts Inquiry • forest-river
risk 0.35
deadline Approaching deadline
images 11
matched 0
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Resolved
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AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
65/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
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Missing Items
0
missing_unit_id_photo
Deadline Status
Approaching deadline
178 days open in the visible workflow.
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Dossier completeness
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US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
12
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 20, 2026, 2:56 AM.
Indexed evidence
1 docs / 11 images
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Cross-reference base
Available
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Witness verification
Human verification required
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AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.35.
Claim Summary
Evidence summary
images=11; damage=0; unit=0; parts=11; doc=0; gaps=missing_unit_id_photo • Unit 2020 Forest River • VIN 4X4FSAN22LJ040125
Path
/home/openclaw/nas/Dropbox/TRI 1202/Parts Received- TRI/25422/SAMSUNG SPECS.JPG
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 20, 2026, 2:56 AM
Evidence flags
missing unit id photo
Comment Intelligence
Thread depth
19 indexed side comments on this claim.
Latest visible thread signal
May 27, 2025, 8:52 AM • dealer_or_external • All good.
Role mix
Dealer 0 • OEM 0 • Processor 0
Decision cues
Denial signals 0 • info / missing-doc asks 5 • approval signals 0
Best move
Work missing-doc or reply asks first from the thread.
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Images
parts-photo
- **Visible components:** Two tapered roller bearing assemblies removed and placed on a dirty red shop rag. Likely wheel hub/axle bearings.
- **Visible damage/condition:** Bearings appear used with grease/oil residue and dirt contamination. No clear broken rollers or cracked races visible in this photo, but wear/contamination is evident.
- **Markings/labels:** One bearing race/inner ring shows stamped text including **“25580”**; another partial marking appears like **“1239”** or similar, not ful
Human interpretation • confidence 0.00
parts-photo
- **Image content:** Close-up of an RV/trailer certification/tire information label on a light-colored exterior surface. Label is aged/dirty with cracking/crazing and shadow obscuring lower text.
- **Visible damage/condition:** No clear physical damage to a part is shown. Surface and label show dirt/speckling, wear, and weathering; text is partially obscured.
- **Readable label text:**
- Date: **10/09/2019**
- VIN/ID partial: **SAJ040125** visible; another partial string appears **…AF368
Human interpretation • confidence 0.00
parts-photo
Image shows a close-up of a Forest River manufacturer/VIN and tire information label on an RV/trailer.
- **Visible damage:** No physical damage to a component is shown; label is worn/dirty/faded and partly obscured by shadow/cropping.
- **Component/part context:** Vehicle certification / tire loading label, likely used to identify unit specs for a parts inquiry.
- **Readable label text:**
- “MANUFACTURED BY / FABRIQUÉ PAR” and “FOREST RIVER”
- VIN appears: **4X4FSAN22LJ040125**
- GVWR/PNB
Human interpretation • confidence 0.00
parts-photo
- **Image content:** Wide exterior view of a cream/black Forest River **Forester** Class C motorhome parked on a lot; photo is distant with most of frame showing sky.
- **Visible components:** Passenger-side sidewall, graphics/decals, windows, entry/compartment doors, side awning assembly, roof-mounted A/C or vent units, roof accessories.
- **Damage observed:** No clear, specific damage is visible from this distance/resolution. No obvious missing parts, cracks, dents, or broken components can be
Human interpretation • confidence 0.00
parts-photo
Visible item: LG household refrigerator interior data/model label on white plastic wall.
Damage observed: No visible damage in this photo; image is for identification only.
Component/part context: Refrigerator appliance identification label.
Readable label details:
- Brand: LG
- Appliance: Household Refrigerator / Réfrigérateur ménager
- Model: LFCC22426S /01
- Product code: GR-B238NSNM.ASTCNA0
- Serial No.: 907KRVQ3A871
- Rating: 115V ~ 60Hz, 3.1A
- Defrosting input: 350 W
- Refrigerant: R60
Human interpretation • confidence 0.00
parts-photo
- **Image type/context:** Photo of printed service/work order and related paperwork/screenshot for warranty/parts inquiry.
- **Visible damage:** No physical RV damage or failed part shown; only documents are visible.
- **Repair issue shown:** Service concern appears to be **refrigerator “NO LONGER COOLING”** / fridge warranty discussion.
- **Dealer/document text:** Tri-Am RV Center of East Tennessee, Inc., 1202 Idell Road, Bulls Gap, TN 37711; website **TRIAMRV.COM**.
- **Unit info visible:** 20
Human interpretation • confidence 0.00
parts-photo
Image shows printed service/work-order paperwork, not physical RV damage.
- **Visible issue/repair context:** Refrigerator/fridge “no longer cooling.”
- **Warranty note visible:** “Upon checking here, your fridge warranty has already ended last 08/31/2022. Hence, the service will be charged. Here’s the link for you to schedule a repair appointment.”
- **Work order / claim linkage:** W/O **25422** matches case ID; appointment date shown **13 MAY 2025, 10:00am**.
- **Job line:** **Job #1 – Extern
Human interpretation • confidence 0.00
parts-photo
Screenshot of a Lowe’s product page for a Samsung refrigerator; no physical damage is visible.
- **Product/part shown:** Samsung Counter-Depth Mega Capacity 27-cu ft 3-Door Smart Compatible French Door Refrigerator with Dual Ice Maker, stainless look.
- **Identifiers visible:** Item #6023801; Model #RF27CG5010S9.
- **Visible components:** French-door upper refrigerator section, lower freezer drawer, stainless/dark finish, Energy Star/guide badges in product image thumbnails.
- **Text/pricing sh
Human interpretation • confidence 0.00
parts-photo
Screenshot of a product specifications page, likely for a Frigidaire appliance/refrigerator.
- Visible text: “Product Features,” “Specifications,” “Dimensions: H 70 in, W 36 in, D 30.8 in,” and a “General” section/tab.
- Visible components: webpage/spec sheet interface only; no physical appliance or part shown.
- Damage: No visible damage.
- Repair/parts context: Provides appliance dimensions/specification reference, likely being used to verify fitment or identify/confirm replacement appliance/
Human interpretation • confidence 0.00
parts-photo
Screenshot of a product specifications page, likely for a Samsung appliance.
Visible text/details:
- “Product Features”
- “Specifications”
- “Dimensions: H 70 in, W 35.75 in, D 29.5 in”
- Blue section header: “General”
- Partial top text: “CA Residents: Prop 65 Warning”
Damage: No physical damage shown.
Parts/components: No actual part or appliance visible; only specification information.
Repair/claim context: Appears to document appliance dimensions for parts inquiry or replacement fitment
Human interpretation • confidence 0.00
parts-photo
Warranty image appears to be a retail product screenshot for a refrigerator, not a damage photo.
- **Visible item/component:** Frigidaire Gallery counter-depth 23.3 cu ft 3-door French door refrigerator, stainless steel, with ice maker/water dispenser.
- **Model / item shown:** Item **#5021942**, Model **#GRFG2353AF**.
- **Visible labels/text:** “ENERGY STAR Certified,” Frigidaire Gallery badge on door, price shown **$1,949.00** sale from **$2,999.00**, rating **4.4** with **1164** reviews.
- *
Human interpretation • confidence 0.00
Claim Lines
No claim lines loaded
Evidence Thread
Cole Perkins
dealer_or_external • May 9, 2025, 10:50 AM
@Jules E need pricing on bearings and magnets unit is in bay 3
Jules Elmore
dealer_or_external • May 9, 2025, 12:55 PM
@Tonya E According to LCI this comes as a bearing kit. Part number is 2023133983 and is $24.99. This can also be found on NTP. The magnet is part number 136447 and is $24.99. The magnet is special order from NTP. These parts have a 5 day lead time from LCI. Case # is 5846968.
Cole Perkins
dealer_or_external • May 9, 2025, 12:56 PM
Order 4 bearing kits and 1 magnet
Jules Elmore
dealer_or_external • May 9, 2025, 1:50 PM
@Tonya E Parts on order PO#16990.
Jules Elmore
dealer_or_external • May 13, 2025, 3:41 PM
@Chris L the bearing kits are here but still waiting on the magnet.
Cole Perkins
dealer_or_external • May 14, 2025, 4:54 PM
@Jules E please get a price for a replacement fridge
Jules Elmore
dealer_or_external • May 15, 2025, 10:15 AM
These are the 2 options that I found. The LG has been discontinued and I couldn't find one close to the same size. There is a Frigidaire (5021942) that is $1949.99 and a Samsung (6023801) that is $1299.99. I found these on Lowes.com. I have attached the information on the work order with all the information of the specs. The measurements that Chris and I took were 29D x 37W x 70H.
Cole Perkins
dealer_or_external • May 15, 2025, 10:24 AM
@Jules E customer would like a fridge with no ice maker those both have one
Jules Elmore
dealer_or_external • May 15, 2025, 12:56 PM
I am not able to find one without the ice maker on the newer models.
Cole Perkins
dealer_or_external • May 16, 2025, 3:18 PM
Order Item # 4896394 from Lowes use tax exempt.
Jules Elmore
dealer_or_external • May 17, 2025, 9:17 AM
I called Lowes this morning to order the fridge. He told me being the amount that it is and the tax exempt that would need to be done in the store. This is not in stock at the store.
Cole Perkins
dealer_or_external • May 20, 2025, 3:16 PM
Order the fridge plus update needed on magnet
Jules Elmore
dealer_or_external • May 20, 2025, 4:53 PM
You want the fridge ordered online? Also the magnet was supposed to come today and didn't so it will probably be tomorrow on the magnet. @Tonya E
Cole Perkins
dealer_or_external • May 21, 2025, 9:33 AM
yes order the fridge
Jules Elmore
dealer_or_external • May 21, 2025, 10:06 AM
Part on order PO#17028.
Jules Elmore
dealer_or_external • May 21, 2025, 4:31 PM
Magnet kit is here
Cole Perkins
dealer_or_external • May 22, 2025, 9:38 AM
@Jules E Magnet is showing 0 on price, manually fixed it on WO, it needs to be fixed in g2
Tonya England
dealer_or_external • May 22, 2025, 1:49 PM
@Jules E @Cole P fridge is here
Jules Elmore
dealer_or_external • May 27, 2025, 8:52 AM
All good.
Claim Files
WO 25422.pdf
pdf • May 9, 2025, 10:49 AM • 397,394 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Parts Received- TRI/25422/WO 25422.pdf