Claim explorer / evidence thread
Claim 25418
TRI 1202 • Ashlee • Warranty Checks • unknown OEM
risk 0.00
deadline Approaching deadline
images 0
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
71d elapsed • 0d remaining
Analyzed
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Awaiting OEM
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Auto-Approved
Completed stage
71d elapsed • 0d remaining
Payment Due
Approaching deadline
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Escalation Eligible
Upcoming statutory deadline
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Resolved
Upcoming statutory deadline
71d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Approaching deadline
71 days open in the visible workflow.
Recommended Action
Review Short-Pay
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US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
8
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Apr 23, 2026, 12:32 PM to Jul 3, 2026, 2:52 AM.
Indexed evidence
1 docs / 0 images
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Cross-reference base
Available
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Witness verification
Human verification required
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AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
71 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2025/Vendor Checks 2025
Timeline
First seen Apr 23, 2026, 12:32 PM • last seen Jul 3, 2026, 2:52 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
27 indexed side comments on this claim.
Latest visible thread signal
Jun 10, 2025, 2:43 PM • processor • paid
Case#: 16681670Order#: 25.08525RV Owner: 25418 CUPP Model/Serial#: ARC13AACW-MT100108 03/16/24 VIN#: RG000941 FR E TO W Thank you for your email and for the service you've provided. The payment reimbursement has
Role mix
Dealer 0 • OEM 0 • Processor 11
Decision cues
Denial signals 0 • info / missing-doc asks 9 • approval signals 7
Best move
Work missing-doc or reply asks first from the thread.
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Evidence Thread
Chris Lehnert
dealer_or_external • May 9, 2025, 10:42 AM
@Jules E needs price a part number for an ac please
Jules Elmore
dealer_or_external • May 9, 2025, 4:03 PM
@Chris L I found an AC on Meyer. I uploaded the info to the work order. I am not 100% sure this is the correct one. To find it on Meyer you have to look up ARC13AACW. It only gives a cost. I have emailed Staci at Meyer and asked her to fix the pricing for us. I will keep you posted.
Chris Lehnert
dealer_or_external • May 13, 2025, 12:24 PM
@Stephanie D Hello can you please send this claim into ge please ext warranty told me its still under 2 year mfg warranty
Ashlee Olsen
processor • May 13, 2025, 12:56 PM
Hi! Are you wanting to replace the entire AC unit? If you could get me the 3C's I'll get this over to GE. Thanks!
Stephanie Davis
dealer_or_external • May 13, 2025, 12:59 PM
@Chris L I have given the tech required GE appl sheet to complete and send over with the claim.
@Ashlee O I will complete the 3c's for you and gather all info and photos for you!
Stephanie Davis
dealer_or_external • May 13, 2025, 4:21 PM
@Ashlee O I think I have all we will need to submit to GE warranty.
Ashlee Olsen
processor • May 13, 2025, 5:03 PM
Email sent to GE for preauth
Ashlee Olsen
processor • May 13, 2025, 5:05 PM
Email sent to GE for preauth
Case #16681670
Ashlee Olsen
processor • May 15, 2025, 11:16 AM
@Stephanie D GE is asking for a shipping address should the claim be approved. Do you want me to give them your address there at Tri-Am?
Stephanie Davis
dealer_or_external • May 15, 2025, 11:56 AM
Yes, the address for Tri-Am will be fine.
Ashlee Olsen
processor • May 16, 2025, 11:28 AM
approved 2.5 hours + .5 diag
I've added the approval email with instructions to this folder
Ashlee Olsen
processor • May 16, 2025, 11:29 AM
approved 2.5 hours + .5 diag
I've added the approval email with instructions to this folder along with the GE appliance form that will need to be filled out and signed
Stephanie Davis
dealer_or_external • May 16, 2025, 3:09 PM
@Jules E Just so you know when the a/c arrives what is going on!!
Jules Elmore
dealer_or_external • May 16, 2025, 3:30 PM
@Stephanie D @Tonya E Thank you!
Ashlee Olsen
processor • May 19, 2025, 11:29 AM
Hi! Just got this this morning:
Here is FedEx tracking: 452650807760, 452650807750
Tonya England
dealer_or_external • May 21, 2025, 5:00 PM
AC is here for this customer @Stephanie D @Chris L @Cole P
@Jules E
Stephanie Davis
dealer_or_external • May 23, 2025, 11:04 AM
@Chris L Cust is dropping unit off today and I have him an appt for Thursday, May 29.
Stephanie Davis
dealer_or_external • May 23, 2025, 1:54 PM
@Tonya E Tech was not able to locate the tag on the a/c. Is there a post it for this a/c to make sure who it belongs to?
Tonya England
dealer_or_external • May 23, 2025, 2:20 PM
@Stephanie D @Jules E This AC came in on Wednesday. Julie did not mention that she put a tag on it. If I'm Not mistaken she said it was no charge. You will need to verify that with her on Tuesday. I do know there is a small box she put with it. Sorry, I wasn't much help with this one.
Jules Elmore
dealer_or_external • May 27, 2025, 9:45 AM
@Stephanie D @Tonya E Yes, the AC came for this work order Wednesday and I did forget to put a tag on it. It was sent no charge from GE for warranty. Sorry about this.
Stephanie Davis
dealer_or_external • May 27, 2025, 2:01 PM
@Jules E Has the ac been inventoried so we can add to the WO for proof of part? The job is complete!
Jules Elmore
dealer_or_external • May 27, 2025, 2:10 PM
@Stephanie D @Emily P We do not inventory parts that are sent no charge right now. Emily is still working out all the details on this. She said that these can be added to the work order as NII for now.
Ashlee Olsen
processor • May 27, 2025, 5:18 PM
submitted case #16681670
Ashlee Olsen
processor • Jun 4, 2025, 12:42 PM
@Stephanie D GE is asking for an invoice for service. Do you have one or do you just want the WO sent to them?
Stephanie Davis
dealer_or_external • Jun 4, 2025, 1:19 PM
WO is what has worked in the past for me. If they have an issue let me know and we will do something else.
Ashlee Olsen
processor • Jun 4, 2025, 1:26 PM
WO sent to GE
Ashlee Olsen
processor • Jun 10, 2025, 2:43 PM
paid
Case#: 16681670Order#: 25.08525RV Owner: 25418 CUPP Model/Serial#: ARC13AACW-MT100108 03/16/24 VIN#: RG000941 FR E TO W Thank you for your email and for the service you've provided. The payment reimbursement has been processed and should arrive within 7-10 business days. If you have any questions, please let us know.
If you are not GE Appliances warranty service authorized, you may be asked for an estimate prior to future request being approved. If you are interested in becoming warranty authorized and would like to begin the application process, please follow the link below
https://www.geappliances.com/ge/service-and-support/ge-servicer-application-form.htm
Any charges outside the approved labor and diagnostic will be the responsibility of the customer. Such as but not limited to additional labor or parts, disposal fee, etc.ThanksEmerging Products TeamGE Appliances, A Haier Company
Claim Files
25418 PD CHECK.pdf
pdf • Jul 2, 2025, 10:20 AM • 423,956 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2025/Vendor Checks 2025/25418 PD CHECK.pdf